Heirs and Graces Day Nursery

The Old Schoolhouse, Greenfield Road, Dentons Green, St Helens WA10 6SG
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8.4 189 Reviews
  • Heirs and Graces Day Nursery, St Helens
Heirs and Graces Day Nursery looks to make the most of each child's capacity to learn, develop and pick up new skills, within a homely and stimulating play environment.

A secure setting is staffed by qualified professionals who look to build strong relationships with each child and their parents, allowing them to progress from baby age up to school transition.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Sue Dawe
  • Privately Owned

Person in Charge

  • Sue Dawe (Manager)

Number of Childcare Staff

  • 41

Total Places for Children

  • 118

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Christmas

Heirs and Graces Day Nursery Reviews (189)

8.4

Heirs and Graces Day Nursery has a Review Score of 8.4 (8.377) out of 10, based on 3 reviews in the last 2 years.
Over all time Heirs and Graces Day Nursery has 189 reviews.

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Total of 189, showing 81-100
Review from K L (Mother of Child) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my daughters have attended Heirs and Graces and have always been very happy to go into nursery every day. They have both learned so much from their time there and the variety and quality of learning and care the girls provide to the children is exceptional.
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Review from S H (Mother of Child) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are great with our little one. So friendly, approachable and caring.
Our little one has developed so well since starting here and continues to grow into a kind and caring, determined little girl, making lots of friends and learning!
Thank you, everyone.
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Review from Kim T (Mother of Child) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely nursery and friendly staff.
Updated throughout the day with pictures and a meal diary which I find brilliant and reassuring.
Staff are always happy to help and answer any questions you may have.
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Review from Kev P (Father of Child) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are kept well updated and it always shows that our sons are happy and content here. The staff are all very friendly and professional.
The outside area is fantastic and they have no shortage of things they can do and play with.
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Review from A H (Mother of Child) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fab nursery, really impressed with the care, outdoor space and onsite cook! We have been using this nursery since 2014, with 3 of our children attending. Our youngest is attending now. She settled in just one week and is always excited to go to nursery. Sometimes I think she likes her key worker more
than me!
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Review from M L (Mother of Child) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little girl started at Heirs and Graces in January and in those 5 months it's clear to see the development in her. She loves nursery and all the lovely staff in Baby Bears, getting so excited when I drop her off. There are updates and photos throughout the day and the staff always has time at the
end of the day to give you a verbal update about what she's been up to. As a first-time mum, they've been fantastic and we couldn't have asked for a better experience.
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Review from A H (Mother of Child) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very caring and helpful staff. My child enjoys spending time here and I can see that his speech has come on a long way with help from the staff. I receive regular updates on the app which helps to keep me informed and it’s lovely to see all the fun activities that they do during the day.
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Review from A H (Father of Child) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of our children have attended this nursery and we wouldn't even contemplate sending our children to another nursery and have recommended the nursery to several friends and family members that now attend this nursery and feel the same way about it that we do.
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Review from Carl C (Father of Child) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started Heirs and Graces in February 2022 and she's absolutely loving it, she's come on leaps and bounds since then. She attends three times a week and she is completely obsessed with her keyworker, almost to the point where she blushes if we ask her about what she has done today with her.
The staff are absolutely fantastic and nothing is ever a problem and they are always there to help out. I'd give it 6 stars or even more if I could.
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Review from G B (Mother of Child) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having worked in the education system for many years, I can say without any doubt that the provision provided by the team at Heirs and Graces is outstanding. My son attended and loved it and my daughter is currently attending and loves it so much! The staff are caring, attentive and go above and beyond.
The range of learning activities provided for the children is vast and innovative - facilitated by a very committed and talented team. Each child is made to feel very special and their learning journey is tailored individually based on their special interests. Just a wonderful place full of fun, love and enthusiasm! Couldn’t recommend Heirs and Graces enough!
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Review from Amanda N (Grandmother of Child) published on 29 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a happy environment, the children's faces say it all the staff are so caring and very informative when you pick your child up. The food is amazing the staff encourage the children to try new foods. Very impressed, I would definitely recommend the nursery.
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Review from N K (Mother of Child) published on 29 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my little girl joined Heirs and Graces Day Nursery her communication and confidence have come on massively. The staff are absolutely incredible and really focus on developing each child. My little girl absolutely loves coming to nursery and on her days off asks to go in! I am so happy I chose
Heirs and Graces for my little girl and I always recommend it to other parents.
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Review from Hannah P (Mother of Child) published on 29 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heirs and Graces Day Nursery has been a fantastic, nurturing experience for both my boys over the past almost 3 years. They love learning new things through play and have great, trusting relationships with staff. The daily updates we get from staff through the app are always a joy to see as both boys
look so happy.
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Review from Kerry M (Mother of Child) published on 29 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little boy has been at Heirs and Graces Day Nursery for 4 days per week since June 2019 he was 18-months-old or thereabout when he started, and now he’s 4 waiting to start big boy school in September. I honestly couldn’t recommend them enough, he’s come on leaps and bounds, the girls are absolutely
lovely and never fail to fill us in on his day to day activities with them. The progress he has made during this time is difficult to put into words as every day he comes home with a new story about the subjects he has had the privilege of taking part in at such a young age. Science, PE and French being some of his favourites. We can’t thank the staff enough for how lovely they are with our baby boy.
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Review from Rachel O (Mother of Child) published on 29 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is such a lovely nursery. My daughter has been going since she was 1, she’s now 3, and she absolutely loves it there. The staff are super attentive and welcoming and I feel like she gets to learn and do so many enriching activities every day. She is always happy to go to nursery and talks about
the staff and her friends at home too. I enjoy the communication from her key worker via the app and love receiving little updates on what she's up to. We looked at other nurseries and even though this one was further from home, we knew this one was perfect and she would be well cared for and happy whilst we were at work.
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Review from David C (Father of Child) published on 29 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn’t be more impressed by our experience of Heirs and Graces. Our boy was apprehensive at first, especially having spent so much time solely with us during the pandemic. But he has grown so much and comes bouncing out each day telling us what he’s done and what he’s learned. Communication is fantastic
from the team there and they all seem genuinely to care.
My only wish is that our eldest had gone to this nursery too - our experience elsewhere was completely different to here.
Five big gold stars from me!
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Review from Sarah L (Mother of Child) published on 29 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful, caring nursery where my little one has days of fun in the safe hands of the staff. All 3 of my babies have attended Heirs and Graces and the peace of mind given by the love and attention they receive every day is priceless.
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Review from Anna K (Mother of Child) published on 6 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl loves nursery and I'll be so sad to see her leave when she goes to school in September. Heirs and Graces have been part of our family for the past 6 years and the staff work tirelessly to support and encourage the children to learn and grow.
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Review from Lauren P (Mother of Child) published on 24 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heirs and Graces is a fantastic nursery, both of my children have attended (my daughter still does), and have both really enjoyed it. The staff are so friendly and caring, and it is a great setting for the children to develop and have fun.
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Review from Katie B (Mother of Child) published on 24 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a lovely, caring and family feel nursery. Always go above and beyond with my daughter and she always comes out a happy little girl telling me about what she's done and learnt that day. I wouldn't want/trust her anywhere else.
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Current Review Score: 8.4 (8.377)

Overview of Review Score

The Review Score of 8.4 (8.377) out of 10 for Heirs and Graces Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Heirs and Graces Day Nursery is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.377 Points relating to the number of positive Reviews for Heirs and Graces Day Nursery is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 118 number of registered child places is 23.6. 3 Positive Reviews ÷ 23.6 = 0.127
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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