Heirs and Graces Day Nursery

The Old Schoolhouse, Greenfield Road, Dentons Green, St Helens WA10 6SG
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8.4 189 Reviews
  • Heirs and Graces Day Nursery, St Helens
Heirs and Graces Day Nursery looks to make the most of each child's capacity to learn, develop and pick up new skills, within a homely and stimulating play environment.

A secure setting is staffed by qualified professionals who look to build strong relationships with each child and their parents, allowing them to progress from baby age up to school transition.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Sue Dawe
  • Privately Owned

Person in Charge

  • Sue Dawe (Manager)

Number of Childcare Staff

  • 41

Total Places for Children

  • 118

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Christmas

Heirs and Graces Day Nursery Reviews (189)

8.4

Heirs and Graces Day Nursery has a Review Score of 8.4 (8.377) out of 10, based on 3 reviews in the last 2 years.
Over all time Heirs and Graces Day Nursery has 189 reviews.

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Total of 189, showing 41-60
Review from A A (Mother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we absolutely love this setting, they always remain the perfect balance between completely professional yet make you feel like a friend and no question or request is ‘stupid’ or ‘too much’. We have always felt completely well informed and communicated with from everyone - from owner/management
level right through all staffing levels.
As a parent you always feel like you have their knowledge, understanding and that your child is genuinely a valued member of each room as they progress through the nursery.
Our little one has been able to make strong friendships and races through the door most days to see his friends, talks about his friends and staff members at home and even on the days he’s a little bit weepy at handover he will happily go into school with his trusted members of staff knowing he will have a good day regardless.
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Review from Pat P (Grandmother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely welcoming nursery. My grandchild absolutely loves it. They plan lovely experiences for the children who thrive in their environment. The displays are current and reflect the topics enjoyed by the children. Nothing seems too much trouble.
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Review from A R (Mother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter was at Heirs and Grace's from being a baby right through to school, my son is there as well now, it is a fantastic nursery, all staff are so lovely and my son loves going, they do such a variety of play inside and out.
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Review from C H (Grandmother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My granddaughter absolutely love this nursery, she has come on leaps and bounds here, and she loves her carers. She keeps them all going with her funny ways and just overall loves her 2 days a week there.
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Review from A S (Mother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
So glad I sent my son to Heirs and Graces. A lovely nursery and my son absolutely loves it. They are great at keeping you updated throughout the day on what activities they are doing and what they have eaten etc which really puts your mind at ease.
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Review from H C (Mother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl has been attending for over a year now and she absolutely loves the staff and all the new friends she’s made. The staff are very attentive and keep you up to date with your child’s daily activities. My little girl has flourished since attending and I feel that’s mostly at the hands of
the brilliant work all the staff do. Keep up the good work.
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Review from S H (Mother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can drop my daughter off at nursery knowing she is in safe hands to get her needs met. Very pro active nursery and understanding to each individual child! My daughter has really progress these last few months from the input she has received!
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Review from S H (Father of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great one to one care. Always trying new types of foods with my child. Loads of fun learning activities for the children to get involved in.
Private car park to drop my child of in. The staff are realy good and friendly. My child goes there happy and leaves there happy. She is realy excited to get
dropped of there in the morning.
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Review from Linda S (Grandmother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All my grandchildren have attended this nursery and all have enjoyed their experience. They have become so knowledgeable and intelligent. I love having access to the family website where you can see how they have engaged in the daily activities. The outside space is amazing with plenty of outdoor games,
toys and obstacles to keep the children healthy and entertained. The curriculum they follow covers so many different topics. The staff are all brilliant with the children and they all work so hard and play an important part of their development.
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Review from C D (Mother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Heirs and Graces. My child was with them from 11 months to 4 years abd have been such a part of my childs development. The staff are excellent- friendly, approachable, knowledgeable, patient and trustworthy. I have never had any cause for concern and not a worry about my child
being there. They have helped with advice to me as a parent and have been fantastic with my child. The environment, structure, content and variety throughout each week is amazing. The opportunities offered are brilliant. I could not have wished for a more amazing nursery and preschool to help raise my child in his early years.
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Review from Conor P (Father of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going to nursery now for the best part of 9 months. He loves it! Initially, I think he was a bit unsure at first like most new kids are but the staff and the engagement with my son has been exceptional. From the welcome we get every morning to the feedback on his day when we pick him
up. As well as the up to date commentary we receive on the app which allows us to see exactly what he has eaten when he has slept and what activities he has taken part in each day. Which also includes photos and memories of his time at nursery. Now that he is learning it's great to see him coming home and trying to explain his day and he can't wait till the next day he's due back into nursery.
All of the above was still happening throughout covid measures at the back end of last year and the communication and the way it was handled was very professional. Well done to everyone involved and special thanks to the Toddlers team.
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Review from Lauren H (Mother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic nursery!
Staff are amazing.
Communication is always up-to-date.
The nursery itself caters for children's age and development.
Most importantly my son loves going there and I have no stresses when he is there.
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Review from Rachel B (Mother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a 10-year-old daughter who attended the nursery back in 2012 and now my 1-year-old attends.
Brilliant nursery, great staff and facilities, we drop our little one off knowing she will have a day filled with fun activities, learning and she thoroughly enjoys it!
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Review from M V (Father of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery, my daughter has progressed well since she started here earlier this year. Regular updates, varied menu, brilliant activities. Would recommend to friends and family who live in the area
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Review from Ssarah J (Mother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heirs and Graces is amazing, my daughter is so happy there! The staff are all brilliant and communication from them is excellent. My little girl is a bright, happy, confident little person and I really think a lot of this is down to being part of this fantastic place.
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Review from I Q (Mother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery has been fantastic with my son in the nursery and he has really come a long way since being there. The staff have been amazing and are so friendly and are always there if you have any issues to raise.
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Review from Karl G (Father of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Heirs and Grace's since being 11 months old and she is now in her final pre-school year. I have nothing but praise for this nursery. The accommodation, staff and overall set-up is second to none.
I would highly recommend this nursery to anyone.
It will be a sad day when
my daughter leaves to attend reception "big school" but I know all the Heirs and Grace's family have set her up for a fantastic education.
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Review from A L (Mother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I genuinely can’t rate this nursery high enough they really do go above and beyond for all the children. From fun trips out to the park, to starting their education it’s fantastic. Every single member of staff I have ever met always has a smile on their face. If I could give them 100* I would. Thank
you for all your help, advice and giving my little girl a wonderful time every time she is with you.
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Review from Katie C (Mother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given at this nursery is outstanding. My child's needs are always met and she absolutely loves going. The staff are so friendly and approachable and always go above and beyond to support not only children, but families as a whole. I am so glad I chose this nursery and would definitely recommend
the nursery to anyone.
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Review from Beverley H (Grandmother of Child) published on 8 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are brilliant in exploring children's talents and exploring them along with knowledge of how to develop individual needs. Staff take the time to get to know children's capabilities and work around them knowing all children learn at different levels and speeds, staff are very caring and knowledgeable,
shout out to all the staff, well done.
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Current Review Score: 8.4 (8.377)

Overview of Review Score

The Review Score of 8.4 (8.377) out of 10 for Heirs and Graces Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Heirs and Graces Day Nursery is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.377 Points relating to the number of positive Reviews for Heirs and Graces Day Nursery is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 118 number of registered child places is 23.6. 3 Positive Reviews ÷ 23.6 = 0.127
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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