Bright Horizons Eldonians Day Nursery and Preschool

Burlington Street, Vauxhall, Liverpool L3 6LG

Eldonians Day Nursery, in Liverpool, is a purpose-built facility that is easy for parents to reach from the city centre and organise a convenient timetable that is beneficial to themselves and their children.

A number of external play areas are available to children, as well as a wide range of games and group activities shown to be effective in developing personal skills.

The team of enthusiastic early years professionals plays a key part in creating a stimulating environments for children to play, learn and discover the world around them. The team was proud to achieve a Good rating by Ofsted in February 2017.

Group: Bright Horizons Family Solutions

Person in charge: Amanda McCleary (Manager)

Local Authority / Social Services: Liverpool City Council

Number of Staff: 16

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 60

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.9 (maximum of 10) for Bright Horizons Eldonians Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Eldonians Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 25 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.901 for Bright Horizons Eldonians Day Nursery and Preschool is calculated as follows: ( (359 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 395 Ratings = 4.901

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Bright Horizons Eldonians Day Nursery and Preschool is based on 25 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 25 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Bright Horizons Eldonians Day Nursery and Preschool has a Review Score of 9.9 (9.901)

Average Ratings

  • Excellent
    31
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Eldonians Day Nursery and Preschool?

  • Extremely LIKELY
    32
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
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  • Unlikely
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  • Extremely UNLIKELY
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Reviewer Connection to Bright Horizons Eldonians Day Nursery and Preschool

  • Mother of Child
    29
  • Father of Child
    4

Bright Horizons Eldonians is a fantastic nursery. My little girl loves going to "school" because of the wonderful staff there.
All kids go through phases of behaviour and challenges with development and the one thing I value more than anything is how normal and calm the staff are about it. Nobody makes you feel that you should worry and everything is handled with respect, dignity and a truly caring approach.
I would recommend Bright Horizons Eldonians to anyone. As a single mum, I don't know what I would do without the reassurance that my little girl is in safe hands when I am at work.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

The best nursery I know. All my children have been here. Staff are brilliant and my children have learnt so much, I can't thank the staff enough for what they do.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My baby has really settled into the nursery and has a good bond with staff.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Leaving my son in the care of Eldonians Day Nursery staff was one of the best decisions we ever made. My son absolutely adores being there daily and has strong connections with the staff. When you work full-time and rely on the nursery to look after your child every day, it makes working so much easier. My son is developing amazingly well and the staff do so many activities.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

All our experiences with the nursery so far have been great and really positive. The staff go out of their way to give individual care and attention to each child and the children clearly thrive as a result. We have a very happy little girl as a result.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Our child has recently started potty training. Staff have been so patient and really good with him, constantly encouraging him while allowing him to be independent. They have been so great!

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Pleasant staff. My daughter has only recently started here and has settled in wonderfully and been made to feel very welcome which is everything you can ask for as a parent.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Overall, I am really pleased with the nursery and would recommend it to anyone.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Very happy. Love the staff - highly recommended.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

All staff at this nursery are extremely professional and offer the highest standard of care.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I am really happy with the service provided by this nursery and so is my wife. My children are happy and well cared for and it gives me a peace of mind.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

Outstanding care and facilities. Staff all do an amazing job. Children settled in really well and staff are always there to help with all needs. Couldn't praise them enough for what they do.

My children have come on so much in their learning and development overall.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Amazing nursery with really lovely staff!! My daughter really loves the nursery and all her friends. I am really happy with my daughter's development. She wouldn't be the cheeky, confident, clever little lady she is today without the help of everyone at Bright Horizons Eldonians Day Nursery and Preschool.

We are looking forward to our other little girl attending when she gets a little bit older.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Really enjoys being at nursery. The nursery has helped a lot with speech and understanding, potty training etc. All the staff are great and have a lot of time for parents.

The food is great for the kids, maybe not so many desserts. Always clean and tidy and always lots of activities for the kids.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

Excellent staff. Baby loves it.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Very impressed with the nursery, 2nd time using it as my son was here in 2015. Staff are very friendly and caring. Love the revamp!

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I live locally to the nursery and it is well known in the area for being very good. When I went to look around, the thing that stood out to me the most was the staff. They are all so friendly and caring. My daughter has been going to the nursery for nearly a year now and she loves it. She has an amazing bond with her key person and nothing is ever too much. I have had progress meetings with her key person and I’m amazed by how much she has learnt and come on since she’s been there. I honestly can’t thank the nursery enough it definitely lives up to its reputation.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

This nursery was recommended to me by a friend so I went along to look. I was so nervous about leaving my daughter but once I had been and spoken to the staff here I instantly felt at ease.
A lot of the staff have worked at the nursery for many years and you can see they love working with children. The management team are very approachable and know all of the children individually which I loved. When I collect my daughter and I get to see all of the things she has done that day I am amazed!

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

As soon as you walk in you can feel the relaxed, friendly atmosphere that we think our daughter reacted so well too and she didn't have any problems settling in. Then we pick her up she is always happy and full of beans, which shows us what a good day she has had with her friends and teachers.
Nothing is too much trouble for all staff members, our daughter is developing very well and we couldn't be more happy with this nursery.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

I never wanted to put my little boy into a nursery but having to work and with another baby, on the way, I started looking into it. After visiting the nursery, I was so happy with everything, I knew it would be here I would want him to be. He only attends one day and the progress he has come on is amazing, best choice I could have made... everything about the nursery from facilities, food and staff are all outstanding. Nothing is ever too much and they always keep you updated about your child's progress ...I would recommend the nursery 100%.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My little girl has been in this nursery since September 2014 when she was 9 months old. I knew this nursery was the one for her as soon as I stepped into it. Each room; baby, toddler, and preschool have their own garden which allows the children to spend a good amount of time outdoors which my little girl loves (unlike other nurseries that have to share a garden so are only out at allocated times).

The staff have always been diligent, approachable and keep you informed on your children's progress.

I would highly recommend this nursery if you are looking for nurseries for your little one.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Both of my children have been coming to this nursery for more than a year now, 4 years for the eldest and I can't fault it. From the staff to the activities, the communication and the care of the children, everything has been great. The children have enjoyed every minute.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I have 2 children attending the nursery and they thoroughly enjoy it. The staff at the nursery take the time to get to know the kids, their likes and dislikes and base activities around this. I feel like the staff couldn't do enough.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

My son has autism and we were told the chances of him speaking were slim to none but the manager and her staff have changed our lives completely. They have gone above and beyond, been patient, kind and so caring. He's reaching all of his milestones and targets and I know I have the staff to thank for everything. My son is not the same boy now that started here 2 years ago. He has come on leaps and bounds because the staff stick with the curriculum and go further than they have to. I trust all of the staff with my child completely because I know they care very deeply about him. My son is starting reception in September and although I am excited to see him grow, I am utterly devastated to say goodbye to the nursery and it's staff because they have made such an impact on our lives. I would 100% recommend Bright Horizons Eldonian and urge anybody who is looking for a nursery to at least take a trip there and meet all of the staff, I guarantee you would not regret it.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Katherine O'Brien, Digital Marketing Coordinator at Bright Horizons Eldonians Day Nursery and Preschool responded to this review on 15 Aug 2017:

Thank you for your review and kind words. I will ensure the nursery team see the comments. We wish your little boy all the best at School in September.

We have always been made to feel welcome. My boys have learnt so much since being at Eldonians.
All of the staff are great, especially the manager. I knew I made the right choice when I met her for the viewing.
There are other members of staff who are fantastic and are an asset.

Love the new 'Breakfast for parents'. I think this is a special touch which is thoughtful.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.5 out of 5

I am very happy with all aspects of the nursery. I think the staff are fantastic and the care of my son is brilliant he loves it there. The only thing I don't like is that you cannot swap days. My son attends 3 days a week but I was not able to swap days when I asked. I know this is something that is offered at other nurseries and I don't understand why it cannot be considered if there is enough staff cover.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.2 out of 5

Marketa Cardon, Mrkg at Bright Horizons Eldonians Day Nursery and Preschool responded to this review on 27 Oct 2016:

Thank you for your feedback, your views are important to us and we appreciate you're taking the time to share your experiences. I would strongly encourage you to speak to us about any issues you may have.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

As soon as I stepped foot in this nursery in 2013 I knew it was the right one for my child. I had been around looking at a lot of nursery schools beforehand and this was by far the best.
It was very clean, the staff were very pleasant and helpful and the children seemed so happy and bright.
The food is all freshly prepared and healthy and each of the rooms were very spacious and had a warming feeling to them.
My child still attends here and he absolutely loves it. I recently moved house and I still travel to this one every day as I didn't want to change nurseries.
He has been here since 9 months old and he is so clever, chatty and happy. He has made lots of new friends, both staff and children.
This is more than a nursery it's like a family.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

We have been absolutely thrilled with this nursery, the way it is run and its staff.
The staff really try to understand the children's individual needs and work with them accordingly.

Will be sad the day my children leave!

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Likely

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Average Rating:   4 out of 5

My two children have attended Bright Horizons nursery and both loved it here. The staff are very friendly and always reassured me when leaving them. I have recommended this nursery to a lot of parents and they have agreed and put their children in this nursery also. I have used the back up care they provide which was a massive help for half term closures.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My daughter came to this nursery as part if the backup care. She really enjoyed her day and the staff we're so friendly and welcoming. Having never attended a nursery setting before she settled in really well and took part in the wide range if activities going on throughout the day. Both the manager and deputy we're really welcoming and I would highly recommend this nursery to all of my friends and family.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been attending Eldonians nursery since she was 6 months old. She has grown into a confident chatty child who has a good bond with all staff in the nursery. The management and staff have been very approachable to speak to and willing to help.

I would recommend this nursery to other parents I know.

How likely would you be to recommend Bright Horizons Eldonians Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

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