Elm House Day Nursery West Derby

Deysbrook Village Centre, Deysbrook Way, Liverpool L12 4XF
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8.6 38 Reviews
  • Elm House Day Nursery West Derby, Liverpool
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9.9

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Patricia Cullen (Manager)

Number of Childcare Staff

  • 16

Total Places for Children

  • 42

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Funding & Fees

  • AM session: 7.30am - 1.00pm (£38.00).
    PM session: 1.00pm - 6.00pm (£38.00).
    Full day session: 7.30am - 6.00pm (£67.00).
    (Minimum of 2 session to support child's wellbeing)

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Parking

  • There is a car park to the front of the building.

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Elm House Day Nursery West Derby Reviews (38)

8.6

Elm House Day Nursery West Derby has a Review Score of 8.6 (8.607) out of 10, based on 3 reviews in the last 2 years.
Over all time Elm House Day Nursery West Derby has 38 reviews.

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Total of 38, showing 21-38
Review from Donna W (Mother of Child) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am really happy with how my son is settling into nursery. He absolutely loves it and the staff. The garden is so lovely, and he is always telling me about the fun he had in nursery. It makes life so much easier knowing he is in the best place while I work. The staff are very friendly and nurturing.
I love the app and the information I receive about his day. Thank you to all the staff for making it such a lovely experience!
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Review from Paula C (Mother of Child) published on 26 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loves nursery, he started in August 2021 and he has really taken to the staff and settings. His keyworker, in particular, has been amazing with him as before nursery he would not go near anyone other than family and she has helped him massively! I am happy to drop him off knowing he is learning
and playing! The only issue I have is sometimes the new online system is not updated so I don't know if he's slept or had food to let my mum know as she picks him up but hopefully just teething problems!
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Review from Adele M (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has come out of her shell so much, she is interacting more with kids and has more confidence. She only goes 2 half days a week which is enough for her. She is excited to be able to do more when she turns 2.
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Review from Ellen S (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursery, my child loves it and the girls who look after him. It’s brought him on so much and I’m always kept up to date about how his day has been. He has specific dietary needs and the nursery always provide him with a variety of food regardless.
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Review from Megan P (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going to this nursery since July 2021. He absolutely loves being there, has made loads of friends and I think it has brought him on loads. All the staff have been very helpful and fabulous!
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Review from Melissa W (Mother of Child) published on 6 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All my children have been supported through this nursery over the years, which is why there was no question on where to put my third child, when thinking about nursery. The staff are wonderful and really do care about the children. I couldn't recommend this nursery enough as I feel at ease knowing my
children are happy and safe while attending the nursery.
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Review from Avril J (Grandmother of Child) published on 6 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had my grandchildren attending the nursery for over 3 years with siblings attending.
Elm house has a warm friendly family feel to it my grandchildren love going of a morning and at times prefer to stay at the end of the day haha.
The nursery staff are very informative regarding your child's
activities throughout the day and always encouraging them to try new things.
They also have been very supportive of special dietary requirements of the children I would personally recommend the nursery to friends and family and will also be sending our future grandchildren into their care.
Fabulous and caring staff keep up the good work.
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Review from Leanne H (Mother of Child) published on 6 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy loves Elm House Day Nursery. The staff are amazing; really lovely. My little one has learnt loads since being here. Would highly recommend Elm House Day Nursery; your little one will love it. Don’t have to worry when am at work because I know he is getting well looked after, and he enjoys
it there. Happy child - happy mum.
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Review from Angela O (Mother of Child) published on 24 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elm House is a very good and friendly nursery. You get the best support your child needs, especially when you have a child with ASDT or any disabilities. I had a son who just graduated last term and another still with them in the toddler room. Have got no concern whatsoever, good hygiene level, good
health and safety measures and good teamwork. My kids love going to the Elm House Day Nursery West Derby.
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Review from Terri A (Mother of Child) published on 23 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at this nursery for a year now; since she’s been here, she has progressed amazingly with her speech and definitely her confidence. They deal with her allergies very carefully and very safely. My daughter runs into nursery every day excited to see the staff, never mind the children.
Couldn’t have chosen a better place for her to go.
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Review from Katie H (Mother of Child) published on 23 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sending my son to Elm House Day Nursery West Derby was the best thing I could ever do for my son. He has improved and grown so much just by going to the nursery. The staff are amazing, they work with the children, and they teach them how to be independent. The nursery is not just about playing with
cheap plastic toys, it is about teaching them how to learn.
My son has made some lovely friends, including the teachers. He adores them all. Thank you for making this experience so lovely for him and me.
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Review from Ashleigh B (Mother of Child) published on 22 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loves coming to Elm House Day Nursery West Derby. The staff, in all rooms, are great, which makes it easier as a first-time Mum knowing he is being looked after.
I love coming to pick him up and hearing about his day.
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Review from Emma B (Mother of Child) published on 22 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a 3-year-old who attends nursery three days per week; she has been here since she was 2-years-old. Also, a daughter who has just left Elm House to go to reception, who also attended the nursery for two years.


I am extremely satisfied with the nursery and all they do for the children and parents.


The

child's progress is closely monitored and shared with parents regularly.
The nursery is always clean and welcoming. The staff are really friendly and a big part of my daughter's life. Both my daughters love the nursery and never had any problems attending; they were and are always happy to go to nursery and always smiling when they came home.


The wide range of educational activities is impressive, which has enabled the girls to come on leaps and bounds, and they have also built up social confidence.


One of them especially loves the outdoors and can enjoy the amazing outdoor space provided.


She enjoys the menu, which is a range of healthy meals and snacks.


I would highly recommend the nursery.

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Review from Jessica S (Mother of Child) published on 22 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son and niece have both been in Elmhouse West Derby since they were one; they are now three and have loved their time at this nursery. They run in every morning with a massive smile. The staff are caring and motherly. Some, in particular, went above and beyond for our children when they needed it
most. Our children's development improves every week here. We have to take them out to go to school nursery, and we are sad to have to move them on. My youngest son will be 100 per cent coming when he's ready for nursery. Thank you, Elm House and all the amazing staff!
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Review from Lois M (Mother of Child) published on 22 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery has been wonderful for our children. They have all loved every minute and come running in so happy. They have learned so much, and every night will come home and sing a different song. All the staff have been very caring and helpful. They treat our children like their own and help them
progress individually. I am so devasted it's time for our children to move on. I would highly recommend this nursery. We have all absolutely loved every minute. Thank you to all the staff; you are all amazing.
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Review from Danielle C (Mother of Child) published on 22 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter absolutely loves going into nursery every day (and gets upset the days she doesn't). Seeing how happy she is with the setting really helps with the guilt of having to leave her in a nursery setting. Also, having an older child that struggled with being left at nursery, now having a little
girl that skips in happy and excited to play with friends really is amazing.


Her social skills are amazing due to the setting and staff; her speak and learning are also well developed.

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Review from Caitlin J (Mother of Child) published on 10 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have two children who have attended the nursery since 2018 - present.
Every single member of staff has been brilliant, from the baby room-toddler room-pre schoolroom. They have been very supportive in helping develop my girl's skills and listen to everything I ask or have to say.
Managers are amazing,
listen to every outrageous suggestion I’ve had and listened to me moan and cry, truly built a trusting and safe relationship with the nursery.
My children love their key workers and feel happy and safe in nursery.
They have accommodated any needs we have had and they’re very understanding and approachable.
My eldest child has been hospitalised before, they’ve always asked about her, supported the family and have given her a thoughtful gift each time for being so brave, even preparing her by doing role play in nursery!
I always fully recommend the nursery with full confidence and enthusiasm.
The whole process has been an easy ride, easy to apply and will answer any questions.
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Review from Sasha C (Mother of Child) published on 19 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two year old started at Elm House Day Nursery West Derby in October 2020. The registration process was simple, straight forward and the nursery was flexible when organising setting in sessions. My son settled fairly quick thanks to the welcoming staff, who also kept me informed every step of the
way and made the whole process as stress free as possible for my son, his dad and myself. Daily information is always shared and photographs and information of the lovely activities and learning opportunities are regularly posted on their private Facebook page which is safe, secure and only for parents and carers. The nursery plans effectively for the children, promoting good learning, healthy routines and regularly update us on my son's progress and development. My son loves nursery and comes home everyday happy, content and excited to tell us about what he's learnt and done throughout the day with his friends. Thank you to everyone at Elm House Day Nursery West Derby!
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Current Review Score: 8.6 (8.607)

Overview of Review Score

The Review Score of 8.6 (8.607) out of 10 for Elm House Day Nursery West Derby is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Elm House Day Nursery West Derby is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.607 Points relating to the number of positive Reviews for Elm House Day Nursery West Derby is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 number of registered child places is 8.4. 3 Positive Reviews ÷ 8.4 = 0.357
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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