Serendipitys Day Nursery & Pre-School Balderton

Serendipitys is a real home from home nursery. All the staff are very attentive and as a parent I am kept up to date and fully informed. I wouldn't hesitate to recommend Serendipitys to other parents.

We are very pleased with the service at Balderton Serendipitys and really happy to see how well our daughter has progressed since joining. They made it so easy for her settle in and she really looks forward to going. There's lots of fun activities for her and the app make it really easy to manage from our side.

The nursery have been fantastic with our little boy. He has additional needs and the staff are very patient and caring. I could not ask anymore from the nursery they are amazing.

They have supported us throughout and have made sure they have listened to us. Fantastic staff and fabulous place for kids to play and learn.

My 2 year old has recently started nursery, and no nursery stood out to me in till serendipity's balderton. I was so worried that my little one wouldn't settle but there was nothing to worry about the staff were so welcoming, on day one and so helpful. They are kind and friendly which put me more at ease, they do an amazing job with my boy and i really appreciate what they do for him.

Lovely place, helpful friendly staff. Amazing care.

I have nothing but praise and positivity for this nursery and the staff that support our daughter. Caring and clean homely environment.

Since at this nursery, my daughter is much happier. The ladies there are always happy. I wish I had moved nurseries sooner.

Since the manager took over at Serendipitys Day Nursery & Pre-School Balderton, the handovers are more in depth, you get to know what your child has been doing throughout the day. She has done a smooth transition onto the app, she treats all children equally and my son got to experience the pantomime for the first time. She is really good at making sure all your child belongings come back to you. The manager is really good at getting the additional help with your child, she has worked wonders with my son.

Since my son moved from the baby room to the toddler room, I feel they haven't looked after him properly, it shouldn't have taken him 6 months to transition into a toddler room. Why was nothing put in place to make this easier for him and me not knowing this didn't help either. I wasn't always kept informed when he was going through a development assessment and I brought up my concerns about my son might be autistic. I feel the manager who is doing maternity cover, hasn't listened to my views and my concerns, I feel like she has just brushed it off. His key worker is brilliant with him and the other staff in the toddler room are too, they know how to deal with his meltdowns and his bad days. I feel like they can't meet his needs so that's why he will be going somewhere different after the Easter holiday.

Serendipitys Day Nursery & Pre-School has provided the most fun and caring environment for my little girl. She loves her nursery days and she is always asking for the staff when we come home. I always have peace of mind knowing she is well cared for.

Serendipitys Day Nursery & Pre-School Balderton has been an amazing place for our two children. All staff here are wonderful and they seem to do various activities with love, fun, care and support and this we could witness by seeing both of our children’s development progress which we are very much happy with. As well, after each session, staff always communicate with us and keep us updated with their progress and always have been very friendly and supportive whenever it has been needed. Also, must say very supportive whenever allocating or rearranging sessions. Our children love being here and we really love this homely oriented place. Would definitely recommend!

Even though there isn't an app here like some other settings, we got all the info for the day from the baby room in a notebook and handover at the end of the day is excellent for the older rooms.

Never had any issues here. My daughter loves going to nursery and all the staff seem so lovely and friendly too. My daughter really has warmed to some of the staff but particularly to one member of staff. She eats all the food despite not eating some at home and as far as I'm aware, they are listening to us and our needs with regard to potty training. Thank you

Thank you Serendipitys.

I couldn’t be happier with the nursery and all of the staff there and would wholeheartedly recommend them to anyone!

My daughter has been cared for at this nursery since she started in September. They were really supportive during the transition to part-time nursery and my daughter has settled in so well. The home-from-home environment really suits my daughter. She enjoys the activities and loves time outside, which is encouraged. They provide great opportunities for us, as parents, to get involved and share regularly things the children have been up to - baking, pictures, other creations, photos and cards. My daughter runs in every day and can’t wait to get the day started. They have been really inclusive in supporting my daughter with her dietary needs and this is handled sensitively. Communication is always timely and they have been really flexible with accommodating additional requests as needed. Myself and my husband feel really happy we chose this nursery and our daughter loves her time here.

This is my second child to attend this nursery. My daughter loves every minute of being there! The staff are amazing and I know that she is well looked after, the nursery has wonderful resources for the children and a variety of meals. I would recommend this nursery 100%.

My son loves coming here.

The nursery has also always been so flexible and as we don't have family nearby, this has been so helpful and I can't thank them enough.