Serendipitys Day Nursery & Pre-School Balderton

52 London Road, Newark-on-Trent NG24 3AH

Serendipitys Day Nursery situated in Balderton, Newark offers age-specific learning approaches, tailored to individual child development and taking account of Ofsted regulations as well as the Early Years Foundation Stage.

A calm, homely interior brings that home from home feel, helping children take that step from home to nursery. As a small nursery, the staff really know the children and families, making it more personal. The nursery values good working relationships with parents.

A converted Edwardian detached house, this day nursery offers an atmosphere that inspires the imagination, while a private car park is convenient for busy parents. Interested families are welcome to visit and see the nursery for themselves.

Group: Serendipitys Day Nurseries

Person in charge: Stacey Wright (Manager)

Local Authority / Social Services: Nottinghamshire County Council

Number of Staff: 11

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 37

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.9 (maximum of 10) for Serendipitys Day Nursery & Pre-School Balderton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews over all time. This Average Rating is also the rating value for Serendipitys Day Nursery & Pre-School Balderton in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.862 for Serendipitys Day Nursery & Pre-School Balderton is calculated as follows: ( (270 Excellents x 5) + (39 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 311 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Serendipitys Day Nursery & Pre-School Balderton is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 14 Reviews ÷ 7.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Serendipitys Day Nursery & Pre-School Balderton has a Review Score of 9.9 (9.862)

Average Ratings

  • Excellent
    25
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Serendipitys Day Nursery & Pre-School Balderton?

  • Extremely LIKELY
    25
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Serendipitys Day Nursery & Pre-School Balderton

  • Mother of Child
    21
  • Father of Child
    4
  • Godmother of Child
    1

Our 18month old son started at Serendipity's and I cannot praise the team and environment enough. They really helped to make my son and myself feel happy with him being at nursery. I have seen him develop so much in their care.

Unfortunately, due to a house move my son will need to leave Serendipity's which makes me very sad to be saying goodbye.
This nursery is a real gem- I would highly recommend.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   4.8 out of 5

I found my experience with the nursery wonderful. All the staff are welcoming and polite and show how much they care for my children. The manager is approachable with anything whether it be to do with my children or just a general worry that I may have. Overall I couldn't ask for better care for my children.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   4.8 out of 5

I have had an excellent first experience with the staff team at Serendipitys and felt very happy to leave my two children there.
Both my children absolutely love it and I wouldn't dream of sending them anywhere else.
All the staff genuinely care for my children and cater for their specific needs.
Serendipitys nursery really goes above and beyond, I would highly recommend.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   5 out of 5

My son absolutely loves going to nursery.
We are always greeted by friendly and helpful staff who can't do enough for you.
They really go above and beyond to make sure that both children and parents have the best possible experience.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   5 out of 5

My son has been attending Serendipity's Balderton since January 2017 and although he struggled settling-in as quickly as I'd like, my son and myself were both supported and reassured by management and staff members in my son's room. Staff are always pleasant and are accommodating if I need to change my son's session.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Likely

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Average Rating:   4.2 out of 5

My daughter loves going to Serendipity's Balderton and even shouts excitedly for it as we approach each morning. The staff are very caring and friendly and always happy to help in any way they can to support both my children, even though my eldest is in full-time school. He’s very keen to stay and play at nursery and even offers to help sweep up! The manager at Balderton is brilliant, always helps to brighten my day and send me off to work with a laugh. The toddler room head is fantastic, a very caring lady who my daughter adores - always willing to go the extra mile to make sure my children and I are happy and comfortable. Couldn’t ask for any better.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   4.8 out of 5

My goddaughter absolutely loves going to this nursery, all the staff are amazing and really care about the children. I would recommend this nursery to everyone it really is a home from home.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   4.8 out of 5

I sent my daughter to this nursery where she flourished! And I thank the whole team for this as she now is doing the same at school!!
Our son now goes here as well and to be honest I can’t recommend them enough. What a bunch of wonderful people from the cook, the handyperson to the kind caring staff and managers they all have my children’s best interests at heart. They are all approachable and I feel that action is taken when I have concerns or need some advice.

Very lovely kind and caring staff at Balderton, they are a credit to the company!! :-)

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   4.7 out of 5

Both of my daughters have attended this nursery. My youngest is still there and my older daughter goes in the school holidays. I've always felt as though my children’s needs have been the main priority. The staff are excellent with all of the children and both my girls have developed great relationships with them. They are all very approachable and happy to help in anyway they can. I feel extremely comfortable leaving my children here. My youngest has really progressed especially with her language. I would highly recommend this nursery and already have done.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   5 out of 5

My twin boys have been at Serendipitys since they were 6 months old. They have recently moved into the Pre-school area. Both boys are growing into happy, confident children and I could not have asked for a better group of professionals to help me raise my boys. We will be very sad to leave come September when they start school.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   4.8 out of 5

My son has been at Serendipities for more than 2 years. He really enjoys his days at nursery. The staff are fantastic and very approachable, during his time in Pre-School he has been learning French!
The facilities at nursery are also really good, I could not recommend this nursery more, it and more importantly the staff looking after my son are amazing.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter absolutely loves coming to nursery and she has really blossomed with her speech and learning. Would highly recommend to anyone looking for childcare in the area.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   5 out of 5

The nursery provides high-quality care and a nurturing environment for my daughter. All staff are passionate about what they do and my daughter is safe, well cared for and growing in confidence as a result.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   5 out of 5

Serendipitys was a great choice of nursery for my daughter. Since starting last September at 9 months, I have noticed lots of improvements mainly being the way she is around new people and children. The staff at Serendipitys are always happy and smiling, making it a warm and friendly environment for me to drop off my little girl. My daughter's key worker is very helpful with any problems or concerns I have regarding her development and if needs be will book in an extra parents evening to talk more in depth about my concerns. Serendipitys, Balderton was the best choice I could have made for my daughter, we are both very happy and look forward to the rest of her time there.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   5 out of 5

My son loves going to nursery, he settled in very quickly when he first started and all the staff took the time to know him and his routine. He always has a big smile on his face when I come to collect him. His days are filled with lots varied and exciting activities and they are always trying something new. I love that even in the baby room they eat meals at a little table just like family meals at home. All the staff are fantastic, they take the time to know each child individually even when they aren't in my son's room. Brilliant nursery, I would recommend it to anyone.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   5 out of 5

My child has settled very well at Serendipity's Day Nursery and I can not praise the staff enough. The atmosphere is always welcoming and there's always a smile to greet us. The food provided is fresh and healthy. Serendipity's Balderton has supported my daughter and I through a difficult few months with her diet and heart murmur, they have totally understood my child's situation and have gone out of their way to help. I can't praise this nursery enough and they have made my transition back to work so much easier. Such lovely place for my daughter to make friends and play.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   5 out of 5

Serendipity's Day Nursery & Pre-School Balderton provides a caring, home from home environment that I am more than happy to recommend to other parents.
Nothing is too much trouble for the staff, who go out of their way to ensure children feel secure and loved.
Choosing daycare for your child is one of the most important decisions a parent has to make. My daughter loves playing and learning at Serendipity's so I know that I made the right choice.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   5 out of 5

Absolutely brilliant.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   4.5 out of 5

My son has settled well into nursery with help from all the friendly and caring staff. The communication is brilliant and the variety of food is great. I would highly recommend this nursery and do to my friends.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   4.8 out of 5

Really good nursery, makes you welcome when you enter and really good with children. Always give detailed handovers and know children really well.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   4.6 out of 5

A wonderful place which is professional, whilst homely.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   5 out of 5

Serendipity's in Balderton is overall an excellent nursery. My son always enjoys the day's he spends there. All the staff are very friendly and really know the children they look after. They always take the time to tell you what your child has been doing and there are a wide range of activities. I felt very at ease when I left my son for the first time.
I highly recommend this nursery.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has been attending Serendipitys for two years and absolutely loves both the nursery and the staff. I would have no hesitation in recommending the nursery to other parents, it has a real family feel to it. The staff there are attentive and take time to understand an individual child's needs on a daily, ever changing basis. I have no doubt the nursery has aided my daughters development, she is stimulated, social and comes home at the end of every day shattered due to the amount of learning and play she participates in. I would recommend any parent looking for a nursery in the area takes the time to look around and meet the staff at Sarendipitys.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   5 out of 5

A friendly nursery with caring staff. My 17 month old daughter has settled very quickly and loves her day here. In only a few weeks she is more confident, is feeding herself and trying more food and is picking up new words. We are very happy with the setting and with the feedback we get from the staff about her day.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   5 out of 5

I was quite worried about my daughter starting nursery as she is very clingy to me, as most of the time it's just me and her as her dad works away.
When I first went to look round the nursery it was like stepping into a family home, every single member of staff were so welcoming and friendly, this made me feel more comfortable straight away, they showed me all round the nursery and went into more detail about what goes on in the baby room, what activitys they do and the daily routine.
I didn't even bother going to look round other nurseries as I just knew this one was 'the one'
My daughter had 3 trial days before she went for the first full day and again the staff were fantastic!! My daughter was very clingy and stayed with me most of the time, the staff tried to involve her with everything which was going on.
The day finally arrived where she was going to nursery for her first day I, as well as this, was also starting my first day at college so as you can imagine I was very nervous, but straight away all the staff made me feel at ease, they don't mind about how many times in the day you ring, they also wished me good luck for my first day at college.

Now 2 months down the line my daughter loves it, she goes to the staff straight away no more tears and I know I don't have to worry about her. Nursery has brought her on so much, she's now able to eat on her own, say more words, since starting nursery she's learnt to walk and she's now not bothered about leaving me.
They have so many different activities which they do with the children such as playing, drawing, walks to see the ducks, playing in the sand, reading books- the list goes on.
The nursery is fantastic and the staff make it even better, and I know my daughter loves it. 10/10 for serendipity

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   5 out of 5

I currently have two children at the nursery. One is about to leave to start her journey into full time school, she has been through the baby, toddler and pre school rooms. Throughout all the rooms the support provided to my daughter has been outstanding. She has engaged well with all the staff members and she has constantly been occupied whilst at nursery from what she tells me. The staff have a professional approach but maintain a very friendly atmosphere.

My daughter enjoyed it so much that I decided to send my younger daughter as well. I have recommended the nursery to others and those have sent their children. I would highly recommend Serendipity at Balderton.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Balderton? Extremely Likely

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Average Rating:   5 out of 5

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Vacancies

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Job Vacancies

Staff Profiles

Ashleigh

Ashleigh Bowles

Job Title: Nursery Practitioner

Joined: 2018

Description:

Hi I am Ashleigh and have come to join the Serendipitys Family January 2018 I am working towards my Level 3 childcare

I hold an up to date Safeguarding and Paediatric First Aid.

Camelle

Camelle Bailey

Job Title: Nursery Practitioner

Joined: 2009

Description:

Hi, my name is Cam and I am a Nursery Practitioner for Serendipitys Day Nursery where I can be found in the Toddler Room. I enjoy getting very messy and creating the latest displays with the Toddler Children.

I have Level 3 and hold an up to date Safeguarding, Paediatric First Aid.

Channelle

Channelle Jackson

Job Title: Nursery Practitioner

Joined: 2017

Description:

Hi my name is Channelle and I joined the Serendipitys Family in December 2017, I enjoy song time with friends as well as getting all messy outside in the mud garden.

I have a Level 3 in Childcare and hold a current up to date Safeguarding and Paediatric First Aid.

Charlotte

Charlotte Hayward

Job Title: Deputy Manager

Joined: 2014

Description:

I have been working for Serendipity Balderton for nearly 4 years now, leading the preschool room, and also hold the post of Deputy Manager. I really enjoy getting involved in imaginative play with the children and watching them grow and develop through their time with us.

I hold a Level 6 qualification in education, and also hold current First Aid, Food Hygiene and Safeguarding qualifications.

Jessica

Jessica Bowes

Job Title: Nursery Practitioner

Joined: 2016

Description:

Hi, I am Jess and I am a Nursery Practitioner for Serendipitys Day Nursery I joined the Serendipitys family in 2016 where I found myself based in the Toddler Room I enjoy story and song time with the children as well as going out for walks within the local community.

I hold a Level 3 Childcare as well as Safeguarding & Paediatric First Aid.

Laura

Laura Lay

Job Title: Nursery Practitioner

Joined: 2014

Description:

Hi, I am Laura I am Level 3 Nursery Practitioner for Serendipitys Day Nursery where I started working 2014. I can be found based in our baby room where I love to get out and about with walks to the park, castle and to feed the ducks.

I have my Level 3 childcare and hold a current up to date safeguarding, Paediatric first aid certificate.

Laura

Laura Jump

Job Title: Nursery Practitioner

Joined: 2017

Description:

Hi, my name is Laura or "smiley Laura" I have been with Serendipitys Day Nursery form 2017 where I joined the Serendipitys family after loving the Nursery as a parent. I decided to retrain and become one of Serendipitys Nursery Practitioner.

I am currently working toward my Level 3 children and have my safeguarding, first aid

Sandra

Sandra Cruickshank

Job Title: Nursery Cook

Joined: 2010

Description:

Hi, my name is Sandra and I am the Nursery Cook here at Serendipitys Balderton. I have worked for Serendipitys Day Nursery for more than 8 years now and I love coming to work and seeing all the happy smiley little faces.

I hold an up to date Level 2 Food hygiene, Safeguarding.

Shannon

Shannon Buckland

Job Title: Nursery Helper

Joined: 2015

Description:

Hi, my name is Shannon and I Help out in all of the Serendipitys settings, you can find me out on walks with the Baby Room on the way to see the duck as well as painting the latest masterpiece with the Toddler Room.

I hold am Up to date Safeguarding and Pediatric First Aid.

Stacey

Stacey Wright

Job Title: Nursery Manager

Joined: 2007

Description:

I have worked for Serendipitys for over 10 years, and am the manager at our Balderton Serendipitys Nursery. I have a wealth of experience working with children from starting with Serendipity as a Level 3 to working as the Toddler room head, and Deputy manager before coming part of the Serendipitys management team and really enjoy getting involved in all the messy and creative activities, and watching them grow and develop throughout their time with us.

I hold Level 2 & 3 qualifications in childcare, and hold current certificates for Paediatric First Aid, Safeguarding and Food Hygiene.

Val

Val Young

Job Title: Nursery Practitioner

Joined: 2017

Description:

Hi, my name is Val and I Joined the Serendipitys family April 2017 where I can be found in Pre School building dens and make our newest role play area with friends. I am a mum of 4 and have 6 grandchildren I love nothing better than spending time with my family and find new fun activities to do with the children.

I have a Level 3 childcare qualification and hold a current up to date Safeguarding & Paediatric First Aid.