Treetops (Matlock), Matlock, Derbyshire
Treetops (Matlock), Matlock, Derbyshire
Treetops (Matlock), Matlock, Derbyshire

Treetops Nursery, in Matlock, is a refurbished 82 capacity nursery that has been purpose-built in order to provide children with extensive and age-focused play and learning, committed to supporting the development of children in a secure and healthy environment.

Together with a strong attention to literacy and numeracy, many extra-curricular activities are undertaken, including swimming lessons, with home-cooked food contributing to healthy diets and a self-contained baby unit ideal for the youngest members.

Group: Treetops Nurseries Ltd

Person in charge: Katie Maclean (Nursery Manager)

Local Authority / Social Services: Derbyshire County Council

Number of Staff: 24

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 82

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Treetops (Matlock) has a Review Score of 9.1 (9.111)

The Review Score of 9.1 (maximum of 10) for Treetops (Matlock) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Treetops (Matlock) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.745 for Treetops (Matlock) is calculated as follows: ( (156 Excellents x 5) + (44 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 204 Ratings = 4.745

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.366 Points relating to the number of positive Reviews for Treetops (Matlock) is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16.4 positive Reviews (82 registered maximum number of service users ÷ 5). 6 Reviews ÷ 16.4 Target = 0.366

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Treetops (Matlock)?

  • Extremely LIKELY
    16
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Treetops (Matlock)

  • Mother of Child
    15
  • Father of Child
    1
  • Foster Parent of Child
    1

A really great nursery that I have recommended to many people. The staff are very caring and really listen. The facilities are excellent and the children's activities are very varied. My son has been going to this nursery since he was 9 months old and I can truly say Treetops (Matlock) has played a huge part in shaping the little 4-year-old boy he is now.

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son is now in the 2s room he has been coming to the nursery from 5 months old. He has enjoyed every room he is very close to the girls that have looked after him which makes it easier for me to leave him. He enjoys most of the meals. I don't think it's the cleanest place but it's not too bad (mainly the floors) but I am glad they are spending time with the kids instead of cleaning.

I would/have recommended the nursery to friends. I just hope the price stays the same as a single parent I am finding it hard with the increases.

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Staff are super friendly and professional. My little boy started there at six months and has always loved it there. He has really benefited from the stage rather than age rooms, and the transition between staff and rooms was handled really well.

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have a very pleasant experience with Treetops Day Nursery. All staff are very friendly and helpful. Children have a big variety of toys and activities. Outside area has amazing playground and every single room has its own little library. Children always have healthy food and water access all day. My boys will be very happy here.

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Very welcoming, our foster child loves her time here.

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been attending this nursery since she was 11 months old, she is now nearly three and seems to get a lot of learning experiences and skills from coming here. The staff are always friendly and know all the children by name. My youngest daughter will be coming to Treetops as well, she is having her settling in sessions and seems very happy here already. As a family, we are very happy with this nursery.

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My husband and I have been extremely pleased with the care the staff at Treetops Day Nursery have given to our son from being a baby in lion cub room, right through to preschool. The staff go above and beyond to provide a caring and nurturing environment for the children to thrive in. We would highly recommend this nursery.

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Lovely nursery, lovely staff. My little boy is always excited to get there in the morning and settled very quickly despite only attending one day per week.

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

I am generally happy with the nursery. The staff are attentive to my child and interested in her. There are always a range of activities to participate in . The office staff could be a bit more approachable especially when raising issues. I am always informed about what my child has done that day. But would like more detail sometimes. My child is always happy to attend each day.

How likely would you be to recommend Treetops (Matlock)? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Sonia Harvey, Events & PR Manager at Treetops (Matlock) responded to this review on 27 Jan 2016:

Many thanks for your review.

Treetops Matlock provide excellent care for our son and he has developed immensely since starting Crocs. They have put so much effort into the outdoor area recently (cannot wait for some reasonable weather so our son can enjoy it). Would really recommend this facility, Thank you for everything.

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Events & PR Manager at Treetops (Matlock) responded to this review on 20 Jan 2016:

Thank you for your review. We are so pleased with the new outdoor space, it really is exceptional isn't it!

My little boy has been attending for a while now and he loves going, there is always so much to keep him busy, but it's not just playing and fun it's educational. They cater for each individual child and help them along on their journeys. The staff are amazing and the menus on offer are great, they are nutritional, balanced and cater for all different needs, would fully recommended.

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Events & PR Manager at Treetops (Matlock) responded to this review on 19 Jan 2016:

Thank you for your review, we are thrilled to hear how happy you are with the facilities at our nursery in Matlock.

I have now had two sons through Treetops, Matlock, one of which still attends and he loves it as much as his brother did! There are various activities going on through the day, they certainly don't have to to be board! The outside areas are fantastic, one of which is being improved for further fun! Its clean and always presentable. The food is always freshly made and is varied to give the children the chance to taste new foods and dietary needs are very well met. Nothing is too small or too big, they deal with all kinds of issues in a very polite but professional way. With the amount of children the staff have to look after, they are always smiling, courteous and always have a willingness to help where ever they can. Treetops also do various events throughout the year, such as decorating cakes on mothers day, making crafts on Grandparents day, Spring fairs and of course the Christmas Carol Concert, which was the best ever! Treetops, Matlock involve the families as much as they can to make nursery life for a child a very exciting one!

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Events & PR Manager at Treetops (Matlock) responded to this review on 10 Dec 2015:

We are so pleased to hear you have enjoyed your experience at Treetops.

I find at treetops the care of the staff is of the highest standard. Jack's development has come on leaps and bounds, his confidence has improved too. I am very happy with the service provided at Treetops.

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Treetops is a fantastic nursery! All the staff are wonderful and my daughter even refers to them as "my best friends" and constantly speaks highly of them! I feel confident leaving her each morning knowing that she will come home keen to tell me what she has learnt. I can go to work knowing she is safe, having fun and learning in a structured way suited to her capability! She has been at Treetops since she was one years old (now 3) and I cannot thank everyone enough for everything they have done and continue to do for our little girl! Keep up the good work Treetops!

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has attended treetops for the past year and we have found the nursery staff to be polite, friendly and approachable. They are great with shift workers. The nursery staff are always happy to speak with us about any questions or concerns we may have.

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Satisfactory

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I'm a shift worker so for me it was important that I could get my daughter into nursery on days that suited and at treetops they are willing to help with this! Staff are helpful and if you have any concerns they are happy to help.

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

My daughter been going here for over a year now and she loves it, very friendly staff any problems they happy to help. Since starting the nursery she has come on loads with her learning and confidence as used to be really shy and quiet.

How likely would you be to recommend Treetops (Matlock)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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March 2017

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