Ashton Court First Steps Childrens Nursery

67A Compton Road, Compton, Wolverhampton WV3 9QZ

Group: The Co-operative Childcare

Person in charge: Kristin Lawrence (Manager)

Local Authority / Social Services: Wolverhampton City Council

Number of Staff: 18

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 56

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Ashton Court First Steps Childrens Nursery has a Review Score of 9.5 (9.504)

The Review Score of 9.5 (maximum of 10) for Ashton Court First Steps Childrens Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Ashton Court First Steps Childrens Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.7 for Ashton Court First Steps Childrens Nursery is calculated as follows: ( (87 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 120 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.804 Points relating to the number of positive Reviews for Ashton Court First Steps Childrens Nursery is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.2 positive Reviews (56 registered maximum number of service users ÷ 5). 9 Reviews ÷ 11.2 Target = 0.804

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashton Court First Steps Childrens Nursery?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashton Court First Steps Childrens Nursery

  • Mother of Child
    10

Fantastic staff that create a friendly, open and secure environment for my little boy. You feel like part of a big family. Staff were brilliant with my son's separation anxiety. Forest school is such a great idea

How likely would you be to recommend Ashton Court First Steps Childrens Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

First steps nursery is a good nursery for my son and I'm pleased with the care they provide for my son. The nursery has provided all the needs for my son who has needs and they have demonstrated that they can cater for any child. this has made settled my mind and I'm always at peace when he is at nursery. Thank you.

How likely would you be to recommend Ashton Court First Steps Childrens Nursery? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

I had no worries dropping them in the nursery and going to work in the morning!! both my children went to First Steps and loved it ... would recommend and have recommended to my friends. Lovely staff and friendly environment.

How likely would you be to recommend Ashton Court First Steps Childrens Nursery? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Satisfactory

Value for Money: Good

Overall very happy and have no concerns.
My son seems happy to attend and enjoys socialising with the other children.
Nursery staff are also trying to assist with teaching my son his second language which is greatly appreciated.

How likely would you be to recommend Ashton Court First Steps Childrens Nursery? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

First Steps is an outstanding nursery. I have recommended first steps to friends family, I speak very highly of First Steps Childrens Nursery. However, since Co-op have taken over it is more of a business venture than a nursery. I know there have to be changes however I would have expected baby steps rather than giant ones. Eg invoices, newsletters. Co-op hasn't even introduced themselves properly.

How likely would you be to recommend Ashton Court First Steps Childrens Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter enjoys her time at First Steps. It is so lovely at the end of the day to see her happy and full of stories from her day. The staff are great and really get to know the children. I know she is well looked after and I appreciate all the support and care they give my child.

How likely would you be to recommend Ashton Court First Steps Childrens Nursery? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

A wonderful nursery full of absolutely fantastic committed staff helping our children learn, grow and smile lots! Our eldest child has been here for over 3 years and has loved both the imaginative range of activities available (arts and crafts, cooking, outdoor play, music, forest school, the Christmas play etc.) and the lovely relationships with staff and her nursery friends.

How likely would you be to recommend Ashton Court First Steps Childrens Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I'm very happy with First Steps. My elder daughter came here for 3 years and I was happy to send my 2nd daughter here. She is very settled, responds well to the staff she has also developed her vocab skills.

How likely would you be to recommend Ashton Court First Steps Childrens Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

I moved my son to First Steps after a bad experience with a local nursery. Both he and I were extremely nervous to go to new child care but we couldn't have been happier with the care that was provided. My little boy has really come out of himself after starting First Steps and has made some invaluable relationships along the way with both children and carers. There is always someone to answer the phone, pass on a message, or give you a smile. And there is always a hand to hold or a carer to cuddle at drop off time. I couldn't be happier with First Steps. I just wish we had found this sooner.

How likely would you be to recommend Ashton Court First Steps Childrens Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

This is the best nursery if you want the best for your child, best staff and best management. My first daughter started school recently and already the teachers are impressed by her Thanks to this nursery staff for their hard work, I am happy my other daughter attends it too, best nursery in Wolves!!!

How likely would you be to recommend Ashton Court First Steps Childrens Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

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