Partou Westfields Day Nursery & Pre-school

121 Leckhampton Road, Cheltenham GL53 0DQ
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9.6 98 Reviews
  • Partou Westfields Day Nursery & Pre-school, Cheltenham
Partou Westfields Day Nursery & Pre-school has a long-established reputation as the leading provider of childcare in Cheltenham, offering outstanding care to children aged 3 months to 5 years and are open from 8.00am to 6.00pm Monday - Friday, for 51 weeks of the year (closed during Christmas week).

There are separate rooms for babies, toddlers, 2-3 year olds, and Pre-School children, furnished with 'age-appropriate' toys and resources, ensuring they provide the best standard of care, development and education.

Westfields Day Nursery operates a Key Person policy, ensuring that your child is cared for by a member of staff who gets to know you and your child supporting them with their learning and development.

Carers place great emphasis on creating a loving, nurturing and warm environment for your child.

A balance of healthy snacks and meals are prepared on site, catering for special diets and allergies.
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Funding & Fees

Contact Partou Westfields Day Nursery & Pre-school to get a personalised quote.

Contact Partou Westfields Day Nursery & Pre-school to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Number of Childcare Staff

  • 21

Total Places for Children

  • 55

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Partou Westfields Day Nursery & Pre-school Reviews (98)

9.6

Partou Westfields Day Nursery & Pre-school has a Review Score of 9.6 (9.582) out of 10, based on 12 reviews in the last 2 years.
Over all time Partou Westfields Day Nursery & Pre-school has 98 reviews.

Overall Experience
  • 75
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Date Published
  • 98
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Reviewer Connection to Partou Westfields Day Nursery & Pre-school
  • 82
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Total of 98, showing 41-60
Review from C N (Mother of Child) published on 13 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Westfields nursery highly enough. Our children absolutely love it.
The activities, facilities, food, building and garden are excellent, and the employees and management make it exceptional for us. They have all shown such care for and support to our two children and the family as
a whole over the last few years. Our sensitive oldest has been nurtured and given the attention he needed to build his confidence and independence. Our boisterous youngest has a safe, caring and fun place to explore and learn. We feel that the team at Westfields have been a great influence towards both children’s’ development.
The detailed daily online updates and photos are very much appreciated, particularly during the current Covid restrictions (which are handled very well by the nursery). We love seeing the many activities and adventures the children have had during the day. The song time videos and photos of yoga and playing in the garden are particular favourites.
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Review from Oliver T (Father of Child) published on 10 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would highly recommend Westfields Day Nursery. Our two-year-old daughter has been attending for almost 12 months and she’s very settled and happy there. The staff are lovely, very caring and attentive. The activities are engaging and it’s always nice to read on Tapestry what she’s been up to! A final
note about the catering which sounds delicious. Our daughter is always fed well with lots of tasty healthy food provided. Thank you, Westfields!
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Review from S W (Mother of Child) published on 12 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend Westfields to anyone. My daughter is always very happy to come in and loves the huge variety of activities and the fact that she can choose activities. She loves the different variety of rooms and the outdoor area. The staff are amazing and are great with organising different
seasonal activities.
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Review from N B (Mother of Child) published on 12 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our daughter has attended Westfields since she was 14 months, and we are really happy with all Westfields offer. The staff there are great and really take time to get to know the parents as well. The food is exceptional and we love that we have the resume every day that fresh, home-cooked food is available.
The cost is much higher than other high rating nurseries. However, given our daughter's time there we would not be looking at moving her to another setting.
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Review from L H (Mother of Child) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We're really happy with the experience at Westfields, and especially since my child has moved to the toddler room. We have been so impressed with the staff in the toddler room. Approachable, engaged and seem to really know/understand my child. Day to day the nursery communicate well (on occasions I've
thought it might be nice to have more insights into daily activities, though appreciate you can't cover everything in a busy handover). Overall, we couldn't be much happier!
Reply from Jessica Davis at Partou Westfields Day Nursery & Pre-schoolThank you so much for such a wonderful review L H. This has been a real boost for my staff to read. We love having your family here at Westfields. Thank you again for taking the time to write us some feedback it is very much appreciated.
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Review from A A (Father of Child) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our son loves it at Westfields the staff care for him beautifully. He loves the huge garden and fun atmosphere.
Reply from Jessica Davis at Partou Westfields Day Nursery & Pre-schoolThank you, A A, for such a lovely review. We are so happy you love the nursery and garden.
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Review from A W (Mother of Child) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westfield offers a warm and friendly environment that has really helped my child flourish and grow in confidence. She looks forward to going in and talks about staff with fondness when at home. Staff always take the time to talk to you during handovers and get to know each individual child.
Reply from Jessica Davis at Partou Westfields Day Nursery & Pre-schoolThank you, A W. This is a wonderful review. We are pleased you're happy here.
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Review from K T (Mother of Child) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Children are really looked after. There is a 'warm' feel to the nursery which I felt the moment I walked in. The staff know all the children's names very quickly and all say 'hi' even if they are not in the same room. They take the time to get to know the parents. I like that they don't play with plastic.
Reply from Jessica Davis at Partou Westfields Day Nursery & Pre-schoolThis is a lovely review K T, thank you. It is a beautiful feel and atmosphere here at the nursery and its lovely that we follow the curiosity approach (no plastics) to encourage curious learners.
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Review from K H (Mother of Child) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely staff, two happy children.
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Review from John Q (Father of Child) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My child's caregiver is first-rate. We could not ask any more from her. She is wonderfully kind and nurturing. The evidence of this is clear in our chid as he has developed enormously and is thriving. The nursery is, overall, excellent. The staff can't be criticised, but there are some policies that
are questionable. For example, fees are very expensive anyway but to charge a premium for mid-week days is punitive for those parents who can't choose their work pattern around it. Likewise, charging for days that the nursery does not open for is inconsiderate. The invoicing is not always accurate either.
Reply from Jessica Davis at Partou Westfields Day Nursery & Pre-schoolHi John, thank you for review. It's lovely to have you and your family here with us. I'm pleased to note some positives about m team and the nursery. If you would like to e-mail in some feedback I can look at improving the management score. I am always open to suggestions to improving practice. Jessie
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Review from J F (Father of Child) published on 30 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This has been a wonderful nursery.
Our daughter has been very excited every morning that she has come in.
The staff are brilliant and are excited to see her.
She loves it there!
Reply from Jessica Davis at Partou Westfields Day Nursery & Pre-schoolThank you for such a positive review. We are really pleased that you and your family chose Westfields Day Nursery. It's a real pleasure and privilege to have you with us and it must be said that we all love our daily chats with your school-age daughter too. Thank you
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Review from S G (Mother of Child) published on 30 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both of my children have really enjoyed coming to Westfields. The staff have always been really caring and have adapted to the individual needs of my children. The food is excellent, everything is homemade and very tasty I understand!
Reply from Jessica Davis at Partou Westfields Day Nursery & Pre-schoolThank you for such a positive review. We love having you at Westfields, its been a real pleasure and privilege to support and watch your child grow and develop. Thank you
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Review from Susan D (Mother of Child) published on 21 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westfields offer a clean, welcoming environment to both me and my children. The staff are friendly, professional, offer a nurturing approach and work with me to provide my children with the best care to learn, grow, develop and in recent months prepare for starting school.


At times, the nursery has

been slow to respond to certain requests that require escalation however, if within their control are proactive and helpful.


Parking at peak times can be tricky especially with two children.


In recent months, the nursery has had a "makeover" and looks bright and inviting.


Overall, I have been very happy with Westfields and would recommend it to parents looking for daycare.

Reply from Jessica Davis, Nursery Manager at Partou Westfields Day Nursery & Pre-schoolThank you for taking the time to write us a review. The points you have raised will be used in our continued personal development plan for the nursery to improve on the level of service for all our parents. I'm really pleased that you like the recent work and changes to the nursery. As a new-ish manager that's really lovely to hear.
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Review from L A (Mother of Child) published on 21 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were first drawn to Westfields Day Nursery due to the staff and they have been brilliant. They genuinely know and care for our daughter and as first-time parents, we are really reassured by this. Our daughter (one-year-old) is eating really well, trying new foods and is very comfortable playing in
her new surroundings. She is very comfortable with the staff and seems keen to go in the mornings so we couldn't ask for more.
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Review from Laura C (Mother of Child) published on 16 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We chose Westfields as it was the closest nursery to our house so most convenient. I was surprised by how clean it was compared to others I'd look at. Really like the sleep pods and the low tables were in the baby room and the Montessori approach. I think the management team need time to settle in.
They
were a little inflexible on settling in sessions, we went from a 2-hour session to his first full day which was quite a jump for us.
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Review from Joseph P (Father of Child) published on 17 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have felt extremely comfortable leaving our daughter at Westfields, she is looked after like she is left with family.
We get great feedback every day to know what has happened and how she is developing.
Overall, we are very happy our daughter is at Westfields.
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Review from C O (Grandmother of Child) published on 17 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandson has been attending this nursery for 7 months and the staff are all very caring. As he was only 8 months old when he started, I was concerned when leaving him in tears but was always reassured.
He has now settled well. I am unable to comment on a lot of questions as I only do the drop offs.
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Review from Paul M (Father of Child) published on 11 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A well-run nursery with friendly baby room who take time to understand the children and parents needs. Very pleased with the care they offer. They're willing to share positive parenting tips and really brought our little one along.


The new manager is making a really positive impact too.

Reply from Jessica Davis at Partou Westfields Day Nursery & Pre-schoolThank you so much for taking the time to write this wonderful review of my Baby Unit Team. It really does go a long way.
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Review from Laura B (Mother of Child) published on 11 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved my three-year-old son to this nursery based on convenience of location to start with but also because I’d heard it was good from friends with children there. It has been a brilliant decision as he has settled wonderfully. I think the staff are fantastic and so caring and thorough. The resources
are great and I love the focus on real objects to play with, rather than lots of plastic.
Reply from Jessica Davis at Partou Westfields Day Nursery & Pre-schoolThis review is just wonderful. I am so pleased you love the approach we use here at Westfields. The team have worked so hard to create a home from home feel using real authentic resources. The children just love exploring these objects becoming much more confident and mindful with their environment. Thank you.
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Review from Helen D (Mother of Child) published on 5 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Westfields are amazing, they are dedicated and caring to nurture children and seeing them develop. They were flexible, compassionate and supportive when I was in hospital and offered extra sessions for my son, the facilities are great and my little boy loves playing in the garden!
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Current Review Score: 9.6 (9.582)

Overview of Review Score

The Review Score of 9.6 (9.582) out of 10 for Partou Westfields Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.782 for Partou Westfields Day Nursery & Pre-school is calculated as follows: ( (111 Excellents x 5) + (31 Goods x 4) ) ÷ 142 Ratings = 4.782
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Partou Westfields Day Nursery & Pre-school is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 number of registered child places is 11, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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