Tops Day Nurseries: Bournemouth Nursery

Royal Bournemouth Hospital, Castle Lane East, Bournemouth BH7 7DW
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9.4 96 Reviews
  • Tops Day Nurseries: Bournemouth Nursery, Bournemouth
*The nursery is starting to offer open days and show arounds again, get in touch to find out more!*

Tops Day Nursery - Bournemouth, welcomes babies from three months old and provides children with an excellent learning through play environment to help them develop through their pre-school years.

Tops Bournemouth's practice is inspired by Reggio Emilia and Scandinavian ethos – they believe that children should be surrounded by beautiful, aesthetic things and exposed to inspirational experiences. Tops Bournemouth put big emphasis on the they way children learn and the resources used in the nursery. In daily activities children have opportunities to use their imagination as well as develop critical thinking.

Rated Outstanding by Ofsted in October 2016 with early years professionals dedicated to best practice, the nursery also has its own training team to ensure standards are kept high and up-to-date with childcare sector developments.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

The nursery offers very flexible hours and parents can book to the nearest 15 minutes, meaning they only book and pay for the hours that suit them.

The nursery has a number of extracurricular activities such as Tops Cooking School, Tops Forest School, meditation, yoga, Rugby Rangers, Boogie Mites, tooth brushing and much more.

Families are always welcome to call to discuss their child and their progress at the nursery. Throughout the day, staff record important information about each child, such as sleep times and food intake. This is shared with families through EYLOG.

The no-added sugar menu at the nursery provides children with a healthy and nutritional start in life.

Funding & Fees

Contact Tops Day Nurseries: Bournemouth Nursery to get a personalised quote.

Contact Tops Day Nurseries: Bournemouth Nursery to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Stacey Nash (Senior Nursery Manager)

Number of Childcare Staff

  • 56

Total Places for Children

  • 131

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 06:00-20:00
    Tuesday 06:00-20:00
    Wednesday 06:00-20:00
    Thursday 06:00-20:00
    Friday 06:00-20:00

When Closed

  • Christmas Day, Boxing Day & New Years Day

Tops Day Nurseries: Bournemouth Nursery Reviews (96)

9.4

Tops Day Nurseries: Bournemouth Nursery has a Review Score of 9.4 (9.400) out of 10, based on 19 reviews in the last 2 years.
Over all time Tops Day Nurseries: Bournemouth Nursery has 96 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Tops Day Nurseries: Bournemouth Nursery
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Total of 96, showing 21-40
Review from S L (Father of Child) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two children have both enjoyed their time at Tops Day Nursery. I still have one attending but she will be starting school this year. The staff are brilliant and it is lovely to hear about all the things my daughter has done throughout her day. It is lovely to hear about the friendships she has made
and the new things she has learnt.
Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Bournemouth NurseryThank you for your review, we really appreciate it!
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Review from Julie R (Mother of Child) published on 25 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since starting my daughter at Tops Day Nursery, I’ve seen one very happy girl. Very attentive care, staff are amazing and ever so helpful and happy in their work and the person-centred care to the children is great too.
My daughter is often at the nursery and is very happy and is often very chatty
on the way home. I can see the learning she’s achieving as she’s growing into a toddler. Thank you, Tops Day Nurseries.
Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Bournemouth NurseryThank you for your positive review, we really appreciate it!
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Review from A W (Mother of Child) published on 20 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl has been coming since November and although it's one day per week and although it's been a bit tough for her to settle, she absolutely loves it now. She knows who her staff members are and she loves going in, I think she's more disappointed to come home. I love getting photos of her and
her friends playing and taking part in different activities.
The staff have been amazing, they are so good with her, they always inform me of her day, how much she has eaten and slept, what they got up to. She always eats all her food so it must be yummy. They get to play outside which is great because she loves exploring and climbing and getting messy and running around.
We love her going here, I'd be heartbroken if we ever had to take her out, it's her little time away from me and her dad and it's done her the world of good.
Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Bournemouth NurseryThank you very much for your positive review, we really appreciate it!
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Review from J N (Mother of Child) published on 8 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had two children attend Tops Day Nurseries: Bournemouth Nursery since they were toddlers and they have both enjoyed their experience during their time, from Explorers up to preschool. Our daughter still currently attends but will be starting school this year. We love seeing and hearing about
all the exciting things she has done and learnt each day she attends and the friendships that have been made. Our baby will soon be joining the nursery and will be starting in the nest. We feel confident knowing that she will be looked after by a fantastic team, when she joins.
Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Bournemouth NurseryThank you very much for your positive review, we really appreciate it!
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Review from L J (Mother of Child) published on 30 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter absolutely loves coming to nursery at Tops Day Nurseries: Bournemouth Nursery and she adores all of the staff. The progress she has made with all aspects of her development while enrolled at Tops is staggering. There are so many activities and events for her to take part in and the daily
play is always fun and varied. Cooking school has been wonderful for her kitchen skills and she now helps peel and chop vegetables at home.
Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Bournemouth NurseryThank you very much for your positive review, we really appreciate it!
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Review from R C (Mother of Child) published on 14 October 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My little boy has just left Tops after 4 and a bit years to go to school. The way he has moved seamlessly from nursery to school has been brilliant and I put this down to his time at Tops, always playing with new people and making him the confident social child that he is.
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Review from R K (Mother of Child) published on 13 October 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have had two children at Tops and they have both loved it. The staff are great and both of the kids have made close bonds with them. Cooking school and forest school were great additions to their time there. Overall, it was a wonderful experience for both of my kids. However, the admin isn't great,
it takes a long time to get responses to emails. I am also still waiting on my deposits to be refunded a month after my children have left, despite chasing.
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Review from J D (Mother of Child) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care provider. My child enjoys attending. She is encouraged to participate in tasks and is always learning. This relates whilst she is at home being more explorative and intrigued by things. She loves eating together which is encouraged by the nursery. The nursery have been exceptional with
my requests, even down to how we have potty trained and take the lead from us, which is encouraging. Thank you all.
Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Bournemouth NurseryThank you for your lovely review! We really appreciate It and are so glad you are happy with our Education and Care!
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Review from Charley N (Mother of Child) published on 26 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery to send your child to. My little girl has gone from being shy and crying to running in with a smile on her face. The support from staff is amazing and they are so caring. My little girl absolutely loves going to Tops Bournemouth and will highly recommend it to other parents.
Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Bournemouth NurseryThank you for your lovely review Charley, we really appreciate your feedback.
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Review from N S (Mother of Child) published on 26 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started in September 2021 and he has been flourishing ever since. The staff are like a family away from family to him. Everyone from admin, apprentice practitioners, key workers, and management truly gives their heart and soul to every child. They make learning and exploring fun, but keep every
child safe too.
Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Bournemouth NurseryThank you for your lovely review! We really appreciate your feedback.
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Review from Reaam A (Mother of Child) published on 26 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter attended this nursery since she was 13 months and now she is 3 and a half years and still enjoying it! Great staff and good learning. There is the forest and the cooking schools where we tried the cooking and my daughter loved it. Keep the good work up.
Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Bournemouth NurseryThank you for your positive review. We really appreciate your feedback and are so pleased to hear you are happy with our Education and Care and our extracurricular activities.
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Review from Diana C (Mother of Child) published on 2 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really like this nursery because the people are friendly and very comprehensive with everything. My son enjoys the nursery. The staff are very friendly. I don't have any problems and I am very satisfied with everything.
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Review from Jadwiga M (Mother of Child) published on 3 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son loves to go to nursery thanks to the lovely staff. Everyone is so helpful and attentive. Children are well looked after, there are lots of additional activities they can take part in. The opportunity to have extra help for children with English as a second language is fantastic. There are regular
photo/video records that give extra information about what your child was doing. All of the staff members are so understanding, professional, supportive and caring. They are so helpful especially when a child starts his journey at nursery. Also, they are organising very stimulating activities so even if a child comes back in his spare clothes I'm sure he had the best time. There is an option to book extra hours for a discounted price and 15min bookings intervals are so good rather than booking by the whole hours.
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Review from Tracey P (Grandmother of Child) published on 13 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All three of my grandchildren have attended Bournemouth Tops nursery. Two still attend and absolutely love it. They've grown in confidence since being there.
I love the way they think of our planet by only using wood items and no plastics.
Would recommend it to others 100%.
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Review from Steve L (Father of Child) published on 22 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery. My son has developed incredibly through the hard work and dedication of the staff at Tops Day Nurseries: Bournemouth Nursery. I work in a large public sector organisation and hear about other nurseries that don’t open early enough or don’t do certain activities. I consider myself
very lucky my son goes to this nursery and highly recommend.
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Review from Fardowsa A (Mother of Child) published on 15 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son goes to Tops Day Nurseries: Bournemouth Nursery. He absolutely loves his teachers and they are just amazing with him. I am very glad he has such a lovely, amazing team looking after him whilst I am working, I couldn’t ask for more caring people. The things he has learned since he started it
really shows.
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Review from Jack C (Father of Child) published on 14 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
So far I've been really pleased with this nursery. The staff are very friendly and the days seem to be full of fun activities. My daughter always comes home exhausted, she runs in every morning so clearly enjoys it. She smiles at the staff members and happily goes to them at drop off. The feedback from
nursery is also really useful with pictures and descriptions about what she's been up to.
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Review from Gemma B (Mother of Child) published on 14 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My one-year-old son has been attending the nursery for just over a month and I have been extremely impressed with the caring nature of all the staff. He loves going to Tops and always seems happy when he's there.
I can tell that he is learning new skills and it's great he is having lots of interaction
with other children.
I am so glad there is such a lovely nursery so near to the hospital where I work, I feel very lucky!
I can tell you all work so hard, carry on being amazing and thank you for looking after my little boy so well.
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Review from Vikas B (Father of Child) published on 14 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little daughter started in Nest and initially, she was not comfortable going to nursery but the way staff handled her and made her comfortable, I really liked it and appreciate it. She is much more confident and more comfortable going to nursery now and she enjoys her time there.
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Review from Victoria D (Mother of Child) published on 14 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two children attend Tops Day Nurseries: Bournemouth Nursery and are both very happy there. They have lunch and tea there and the menu is lovely, healthy and varied. I really like the fact Tops Day Nurseries: Bournemouth Nursery encourage parents and children to be environmentally aware. The staff
are very knowledgeable, competent and I've never felt anything other than confidence in leaving my children in their kind hands. We also sign up to their forest school and cooking school and I love the fact the children do yoga and exercise at nursery.
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Current Review Score: 9.4 (9.400)

Overview of Review Score

The Review Score of 9.4 (9.400) out of 10 for Tops Day Nurseries: Bournemouth Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.700 for Tops Day Nurseries: Bournemouth Nursery is calculated as follows: ( (167 Excellents x 5) + (52 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 227 Ratings = 4.7
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Tops Day Nurseries: Bournemouth Nursery is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 131 number of registered child places is 26.2. 19 Positive Reviews ÷ 26.2 = 0.725
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

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Meet the Team (1)

Stacey

Stacey Nash

Job Title: Senior Nursery Manager Joined: 2017

Area designated safeguarding lead, Deputy ENCO

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Tops Day Nurseries: Bournemouth Nursery to verify any information. View our terms and conditions. Tops Day Nurseries: Bournemouth Nursery has an Enhanced Service - more info.