Tops Day Nurseries: Bournemouth Nursery

Royal Bournemouth Hospital, Castle Lane East, Bournemouth BH7 7DW
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9.2 91 Reviews
  • Tops Day Nurseries: Bournemouth Nursery, Bournemouth
*The nursery is starting to offer open days and show arounds again, get in touch to find out more!*

Tops Day Nursery - Bournemouth, welcomes babies from three months old and provides children with an excellent learning through play environment to help them develop through their pre-school years.

Tops Bournemouth's practice is inspired by Reggio Emilia and Scandinavian ethos – they believe that children should be surrounded by beautiful, aesthetic things and exposed to inspirational experiences. Tops Bournemouth put big emphasis on the they way children learn and the resources used in the nursery. In daily activities children have opportunities to use their imagination as well as develop critical thinking.

Rated Outstanding by Ofsted in October 2016 with early years professionals dedicated to best practice, the nursery also has its own training team to ensure standards are kept high and up-to-date with childcare sector developments.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

The nursery offers very flexible hours and parents can book to the nearest 15 minutes, meaning they only book and pay for the hours that suit them.

The nursery has a number of extracurricular activities such as Tops Cooking School, Tops Forest School, meditation, yoga, Rugby Rangers, Boogie Mites, tooth brushing and much more.

Families are always welcome to call to discuss their child and their progress at the nursery. Throughout the day, staff record important information about each child, such as sleep times and food intake. This is shared with families through EYLOG.

The no-added sugar menu at the nursery provides children with a healthy and nutritional start in life.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Stacey Nash (Senior Nursery Manager)

Number of Childcare Staff

  • 56

Total Places for Children

  • 131

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 06:00-20:00
    Tuesday 06:00-20:00
    Wednesday 06:00-20:00
    Thursday 06:00-20:00
    Friday 06:00-20:00

When Closed

  • Christmas Day, Boxing Day & New Years Day

Tops Day Nurseries: Bournemouth Nursery Reviews (91)

9.2

Tops Day Nurseries: Bournemouth Nursery has a Review Score of 9.2 (9.195) out of 10, based on 14 reviews in the last 2 years.
Over all time Tops Day Nurseries: Bournemouth Nursery has 91 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Tops Day Nurseries: Bournemouth Nursery
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Total of 91, showing 61-80
Review from Ruth H (Mother of Child) published on 2 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both our children have attended Tops Bournemouth since 9 months of age. We cannot commend the staff enough for their constant nurturing and care for our children. We love the use of the Eylog app so that both we and the practitioners can update on development and progress and each and every time in
the 3 years we have collected one or both children we are given an in-depth review of the day, the practitioners actually care about your child and their development. We love that there is a great balance between free play, structured activity and learning, with the added options of Forest School etc.


The staff are just fantastic and the only time we ever had an issue it was dealt with quickly and professionally.


The setting itself is always clean and tidy, it is well maintained and constantly updated.


We highly rate Tops Bournemouth and would never hesitate to recommend it.

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Review from Kara O (Mother of Child) published on 2 February 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very good nursery with excellent communication and service.
My 3-year-old attends and my 5-year-old also did.
Set my 5-year-old up for school amazingly.
Very happy generally.
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Review from Charlene R (Mother of Child) published on 2 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my children attend/attended Tops Bournemouth. They are always happy and the staff are excellent.
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Review from Nilushi R (Mother of Child) published on 2 February 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Truly lovely nursery and very helpful staff. My little boy loves going to Tops in Bournemouth. They are always accommodating and friendly.
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Review from Daria V (Mother of Child) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely nursery overall. Very flexible with hours, like no others in the whole of Bournemouth and Poole. Quality education. Very pleased with the staff and their enthusiasm. Will miss Tops when we go to school!
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Review from Laura G (Mother of Child) published on 29 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are always warm and friendly and appear to show a genuine interest in my daughters progress whilst attending Tops Day Nursery. They are quick and efficient at addressing any concerns I may have as a parent with regards to my daughters learning or social/physical development. They are great
at communicating my child's personal achievements and milestones through face to face contact or through the eyLog notifications online. I have no hesitation about leaving my daughter with staff who appear motivated and capable of making it a safe and happy environment for her to play in. I cannot thank them enough for their ongoing help and support.
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Review from Anna (Mother of Child) published on 26 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since joining Tops Day Nursery my son has developed in so many ways. He is more confident and balanced and looks forward to going into nursery everyday.
I think the best thing about Tops Day Nursery is the staff. They are friendly, welcoming, willing to answer any questions. I feel confident and happy
leaving my son with them.
I love that I get to see photos of what my son is up to, often making something fun.
Such a fantastic nursery, would highly recommend it.
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Review from Alice J (Mother of Child) published on 23 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Many thanks to all the staff who helped our daughter to settle in. They were kind and caring and always friendly. As a result, she now very much enjoys her days at nursery when she is involved in lots of activities and meets lots of new friends.
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Review from Claire C (Mother of Child) published on 23 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going to Tops Day Nursery - Bournemouth since he was 8 months old, and has loved every minute. The staff are exceptional, the food is healthy and varied, and I am certain his development, speech and attitude is a direct reflection of their guidance.
I have had to use their services
in emergencies too and they are always willing to help, no matter how short notice.
I cannot review them highly enough.
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Review from Luke F (Father of Child) published on 23 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been thoroughly impressed with everything Tops Day Nursery have done for our daughter so far. From professional, friendly and informative staff through to flawless facilities and processes. It has been an honour to see our daughter grow in your environment and I hope it continues.
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Review from Rich (Father of Child) published on 22 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tops Day Nursery have been excellent for us and our little boy, the flexibility is unparalleled and the staff have been exemplary in helping us to arrange late day care in exceptional circumstances, always going the extra mile to help out. They really care for their children, and the staff are always
happy to listen to us and have a two-way relationship, especially when things are not quite going to plan. They always have advice and are quick to try to rectify any problems that may arise. Most importantly, my son, who is a bit shy, seems to have an absolutely great time there and has made friends with staff and other children alike, and often surprises us at home with things he has picked up from nursery. They are also really proactive on extra-curricular activities, with visits to the beach on the bus for example! Excellent.
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Review from C K (Father of Child) published on 16 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing progress on phonics in the last 2 weeks. We've gone from ABC to the whole alphabet in that time, including letter recognition.
Great work pre-school 2. Thank you.
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Review from James (Father of Child) published on 15 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery has been great and our little boy looks as though he has enjoyed it. The staff are all excellent and update a personal online file for your child, informing you of everything that your child has done during their time at nursery. This even includes a few sneaky photos of them playing and
sometimes getting messy. I would highly recommend Tops Day Nursery - Bournemouth.
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Review from Liz C (Mother of Child) published on 13 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Tops Bournemouth since September 2015 she absolutely loves it and don't doubt it is because of the nurturing environment
She has had the opportunity to attend a forest school and has loved exploring nature and muddy puddles!
All of the staff I have met are lovely and
child-focused
I can't recommend tops highly enough.
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Review from Kate (Mother of Child) published on 13 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl has been attending tops for a year and a half and she absolutely loves it! The staff are all amazing and very caring! The added extras such as forest school, cooking school are run very professionally, and are an extra bonus to my little girls day at nursery which she has so much fun,
as well as learning too!
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Review from Natasha (Mother of Child) published on 13 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Tops at Bournemouth for just over a year and a half. She loves it, especially the messy play and the outside kitchen. All the staff are lovely and nothing is too much for them.
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Review from Emma (Mother of Child) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'd highly recommend Tops Nursery to my friends and family. My son has been going there since he was 11-months-old (he is now 2) and has always enjoyed it. The staff are very friendly with parents and kids, responsible and well trained. I wouldn't leave my child with anyone if not feeling entirely reassured.
He's treated well, taken care of and well fed. They have bilingual staff which helps my son development in English as well as in Spanish which is our mother tongue. Food is good and flexible hours are very useful when both parents work. All in all an excellent nursery, very happy with it!
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Review from Yasmin T (Mother of Child) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going to Tops Day Nursery - Bournemouth for a couple of months now. I had a slight issue at first when my child would not settle into his class. However, after a very helpful and quick response, he was then moved. He has settled very well to the point where he runs in and can't wait
to get rid of me quick enough which I love to see. He is always so happy when I arrive to pick him up! The nursery always communicates with me and lets me know what he has done throughout the day, eaten, nappy changes etc. Whenever I call to see if he is OK, they are straight on the phone and always so positive. They always keep me updated on the app with pictures etc! My son loves the staff and other children and they love him too! I have already recommended this nursery to so many of my friends! Great people, great atmosphere and we are so glad we picked this nursery over others we looked at. We feel welcomed and at home! Thank you, guys!
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Review from Jessica F (Mother of Child) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful nursery with great friendly staff. My daughter has absolutely loved her time in the nest. We get regular observations, a diary every day and the staff know her really well. Recommend highly!
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Review from Ross S (Father of Child) published on 3 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter is only 18-month-old and absolutely loves the staff and her key worker at Tops Day Nursery.
She enjoys the interaction and is learning fast. The staff are great at keeping us informed about her development which we watch with delight on the Tops website.
Our son who is almost 5 attended
a different day nursery and I wish now we had sent him to Tops as well. Tops is much better in every single way, where the other nursery lacked communication with parents and enthusiasm with their children, Tops excels in those areas.
Its hard as a parent trying to find the best nursery for your baby, and then the last thing you want to do is move them once your baby is settled if you don't feel the nursery is living up to expectations.
With Tops, you won't have that issue.
Tops is a great Nursery, I wish we had used it before.
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Current Review Score: 9.2 (9.195)

Overview of Review Score

The Review Score of 9.2 (9.195) out of 10 for Tops Day Nurseries: Bournemouth Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.661 for Tops Day Nurseries: Bournemouth Nursery is calculated as follows: ( (116 Excellents x 5) + (47 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 168 Ratings = 4.661
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.534 Points relating to the number of positive Reviews for Tops Day Nurseries: Bournemouth Nursery is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 131 number of registered child places is 26.2. 14 Positive Reviews ÷ 26.2 = 0.534
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Stacey

Stacey Nash

Job Title: Senior Nursery Manager Joined: 2017

Area designated safeguarding lead, Deputy ENCO

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