Tops Day Nursery - Boscombe

4c Wolverton Road, Boscombe, Bournemouth BH7 6HT

Tops Day Nursery - Boscombe, Bournemouth, Dorset
Tops Day Nursery - Boscombe, Bournemouth, Dorset
Tops Day Nursery - Boscombe, Bournemouth, Dorset

Tops Day Nursery - Boscombe, Bournemouth, offers a professional early years childcare service and education to children of pre-school age, from as young as three months, as well as running a Mini Beasts Play Club for youngsters from the age of five to 11 years.

A pleasant learning environment is tailored to the personal interests of different age ranges, with a friendly team of carers respectful of culture and background. The nursery has an excellent outdoor play area which is accessible in all weathers and linked to the interior playrooms.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

Tops Boscombe offers very flexible hours. Sessions can be booked to the nearest 15 minutes so parents only book and pay for the hours they require.

Families of children at the nursery are more than welcome to call as often as they like to talk to a member of staff about their child and their day at nursery.

Important information is recorded in a daily report on EYLOG to share with families, regarding children's sleep times, nappy changes, and milk and food intake.

Tops Day Nurseries has introduced a no-added sugar menu to all nurseries, ensuring children start their time at nursery with a nutritional, healthy diet.

Group: Tops Day Nurseries

Person in charge: Vicki Sedgwick (Manager)

Local Authority / Social Services: Bournemouth Borough Council

Number of Staff: 36

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 135

Age Range: from 0 years 3 months to 11 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0600-2000

When Closed: Christmas Day, Boxing Day & New Years Day

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Tops Day Nursery - Boscombe has a Review Score of 9.2 (9.158)

The Review Score of 9.2 (maximum of 10) for Tops Day Nursery - Boscombe is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Tops Day Nursery - Boscombe in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.677 for Tops Day Nursery - Boscombe is calculated as follows: ( (118 Excellents x 5) + (44 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 167 Ratings = 4.677

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.481 Points relating to the number of positive Reviews for Tops Day Nursery - Boscombe is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 27 positive Reviews (135 registered maximum number of service users ÷ 5). 13 Reviews ÷ 27 Target = 0.481

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tops Day Nursery - Boscombe?

  • Extremely LIKELY
    13
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tops Day Nursery - Boscombe

  • Mother of Child
    14

I was really apprehensive about my little boy starting nursery in summer. However, all the staff in the Nest/Explorers are incredible. My little one loves arriving at nursery and seeing favourite faces. There are no tears when I leave, he doesn't even notice when I arrive to pick him up.

All the staff are polite, friendly and my son seems to have taken to them all fondly which gives me great comfort. I really love seeing observations sent to my mobile app whilst he is at nursery and watching him enjoy lots of different activities. Within the whole nursery, there are plenty of activities, additional activities on offer and they really encourage learning by playing and exploring, making activities out of what your child is interested in at that time as well as planned activities.

Facilities are very clean, and I never have concerns about my son's well-being or whether he is being cared for properly. The team are all extremely hard working and I couldn't fault anything. Very child focused.

How likely would you be to recommend Tops Day Nursery - Boscombe? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

After the first few tricky days our son now really likes coming to the investigators group, mostly thanks to the brilliant staff. He always has an interesting day and loads of outdoor play and physical activity. Now thanks to Tops he likes dancing, too.

How likely would you be to recommend Tops Day Nursery - Boscombe? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Tops Day Nursery - Boscombe a fantastic nursery. The staff are always supportive and welcoming. They offer so much in the way of activities. My son who has attended the nursery for almost 3 years has really enjoyed his time there. He especially loves cooking school. I would definitely recommend Tops Day Nursery - Boscombe to friends and family.

How likely would you be to recommend Tops Day Nursery - Boscombe? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I've been using Tops Day Nursery - Boscombe to care for my daughter on ad hoc days while I work since she was only 4 months old.
Tops staff are open, friendly and professional.
They change nappies at least every 3 hrs and leave a detailed daily report on my child's eating, playing, sleep and nappies which is reassuring.
I would and have recommended Tops Day Nursery - Boscombe to friends.

How likely would you be to recommend Tops Day Nursery - Boscombe? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Great space, helpful staff is well trained. My daughter is very happy to go to the nursery. She likes the food offered, the activities, the games and the teachers.
She also gets to mix and socialise with children from different cultures and nationalities.

How likely would you be to recommend Tops Day Nursery - Boscombe? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Tops is absolutely fantastic childcare! My daughter adores their after school club, she even begs to go at the weekend. The food is healthy and filling and they genuinely care about every child in their care. They even help my daughter with her homework and reading! I can't praise them enough and recommend them to everyone I know that may be looking for childcare.

How likely would you be to recommend Tops Day Nursery - Boscombe? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very happy with the care my daughter receives. However, I have had to remind staff about applying her eczema cream regularly. The staff are generally very helpful and the premises are clean and my daughter enjoys her time there

How likely would you be to recommend Tops Day Nursery - Boscombe? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Satisfactory

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Don't Know

Zoe Roberts, Marketing Assistant at Tops Day Nursery - Boscombe responded to this review on 14 Feb 2017:

Thank you for leaving a review for Tops Day Nursery, Boscombe. The nursery manager would welcome the opportunity to discuss the points you have raised further, please do not hesitate to speak to a member of the office team who will be able to arrange this for you.

Good staff and I like the way they update my daughter's day on the EY log. My daughter already has her favourite teacher. There are plenty of different activities to do. Food I believe is good, however, I did not get a chance to know the menu as this was not emailed or in the EY log. I asked one of the staff and they were not sure about this either. I would also like to see more organisation with the children to learn in groups rather than working independently. Children tend to do try harder when they have some peer pressure. I would also like my daughter to have a sleeping routine during the day.

How likely would you be to recommend Tops Day Nursery - Boscombe? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Satisfactory

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Zoe Roberts, Marketing Assistant at Tops Day Nursery - Boscombe responded to this review on 17 Feb 2017:

Thank you for leaving a review for Tops Day Nursery, Boscombe. The nursery manager would welcome the opportunity to discuss the points you have raised further, please do not hesitate to speak to a member of the office team who will be able to arrange this for you.

Thank you for the feedback on the staff who care for your child, we will ensure this is shared with the team.

My son really enjoys his time at Tops. He started in the Nest at 8months and he is soon to be moving to preschool. He has developed so well through the support of the staff and the socialising with other children. His speech has shown a great improvement over the last few months. He really enjoys the craft activities in particular.
I have already recommended Tops to a couple of work colleagues and will continue to recommend to friends. The staff are nurturing and dedicated to encouraging the children in their learning and achievements.

How likely would you be to recommend Tops Day Nursery - Boscombe? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Brilliant nursery with excellent standards. My daughter has been attending since she was 2 and has loved every minute of it and is always looking forward to going.
The staff are friendly and helpful and develop good relationships with the children and help them progress to meet their targets.
Never had a problem in the almost 3 years I have been using Tops.

How likely would you be to recommend Tops Day Nursery - Boscombe? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has really bloomed at the Tops Boscombe Nursery. He is growing into a strong independent child. The nursery itself is a fun and bright environment and he is looks forward to going every day.
We take a great pleasure in seeing photos and videos taken daily by the lovely teacher's which are put on eyLog.
My son has progressed so much and has really started to say a lot of words and recognise colours.
Thank you very much for such warm and loving care.

How likely would you be to recommend Tops Day Nursery - Boscombe? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Tops Day Boscombe has gone above and beyond with the care for my daughter. I'm extremely impressed with the high level of organisation and attention to detail and to my daughter as an individual.
The staff are always happy and friendly and I could not be more pleased with the last 2 years that we've been a part of the nursery.
Thanks so much!

How likely would you be to recommend Tops Day Nursery - Boscombe? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has attended the nursery since he was 6 months old. The staff are so attentive to his needs and he loves going to nursery. The environment is well organised with a huge range of resources. The nursery manager is outstanding and leads a very dedicated and motivated staff team.

How likely would you be to recommend Tops Day Nursery - Boscombe? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son started to attend at 9 months old although hard for me the staff were friendly and reassuring! My son is now 2 years old and with the help and knowledge of the staff is growing into a confident happy little boy!
I can't fault the care or friendliness the staff are professional and helpful I wouldn't want my son to go anywhere else.
Well done Tops Boscombe keep up the high standards and amazing work you do!

How likely would you be to recommend Tops Day Nursery - Boscombe? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

Top 10 Large Nursery Groups 2017

Recipient: Tops Day Nurseries

Date: Wednesday 01 Mar 2017

more details

November 2014

Investors In People Award 2014

Recipient: Tops Day Nurseries

Date: Thursday 20 Nov 2014

more details

Job Vacancies

Staff Profiles

Vicki

Vicki Sedgwick

Job Title: Senior Nursery Manager

Joined: 2012

Description:

I started with Tops Day Nurseries in 2012 as a Senior Practitioner and after 2 months in this role, I was promoted to the Mini Beasts Room Manager and Behaviour Management Lead before been appointed acting Deputy Manager where I stayed until I went on maternity leave.

On my return from maternity leave, I was welcomed back with being appointed Deputy Manager and also took on the role as Health & Safety representative for the nursery after undertaking all of the necessary training provided by the company.

In May 2015 I was appointed Nursery Manager of the Boscombe Tops Day Nursery and also became the Designated Safeguarding Lead.

I have over 14 years’ experience in the childcare sector, 5 of which are with Tops. I have a BA (hons) in Learning in families, schools and beyond and also a Foundation Degree in Early Years. I have completed a Level 3 in Management with Aspire Training team as well as various other short course.

I am extremely proud of how far my nursery has come since I became manager and have a dedicated team who work alongside me to continually make changes to the nursery to ensure we are providing the high standards of care and education.