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Tops Day Nurseries: Pokesdown Nursery has a Review Score of 9.2 (9.245) out of 10, based on 10 reviews in the last 2 years. Over all time Tops Day Nurseries: Pokesdown Nursery has 60 reviews.
Review from Jess K (Mother of Child) published on 11 August 2025
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His baby brother is now at the nursery as well and they are both so happy to
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Review from Patricia A (Mother of Child) published on 31 July 2025
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Pokesdown Nursery
Thank you so much for your lovely message! We're over the moon to hear how much your son has enjoyed his time with us at Tops Pokesdown. It's been a joy to watch him grow and flourish, and knowing he was excited to come in each day really does say it all.We're so proud to have played a part in his early years and to help get him ready for his next big step into primary school. Thank you for your trust, your kind words, and for recommending us, it truly means a lot to the whole team.
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Review from Mendy M (Mother of Child) published on 31 July 2025
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Pokesdown Nursery
Thank you so much for your kind words! It's been a pleasure to be part of your son's journey, and we're so happy to hear how much he's enjoyed his time with us. Watching him grow and develop, from potty training to building his speech and other skills, has been truly rewarding. We'll all miss him as he moves on to reception, but we know he'll do brilliantly. Thank you for your trust and support, it means so much to all of us at Tops Pokesdown.
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Review from Caitlin W (Mother of Child) published on 31 July 2025
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The team have not only nurtured her development but supported me as a parent every step of the way. They've been there through all the milestones, the wobbles, and the big wins - always reassuring, communicative, and genuinely invested in her wellbeing.
My little boy is currently at the nursery and I wouldn't want him anywhere else. It's rare to find a place where you feel completely at ease leaving your children, knowing they're safe, happy, and thriving.
Thank you from the bottom of my heart to all the incredible staff at Tops Pokesdown - you've given my children the best possible start. Truly the best nursery around!
Reply from Funke Olotu, Marketing at Tops Day Nurseries: Pokesdown Nursery
Thank you so much for your heartfelt message. It means the world to us to hear how much Tops Pokesdown has meant to your family over the years. Watching your daughter grow into a confident, kind, and independent little person has been such a joy, and we're so proud to have been part of her journey.We're equally thrilled to be caring for your little boy now and to continue supporting your family. Thank you for your trust, your kind words, and for being such a valued part of our Tops family. Wishing your daughter all the best in her next adventure, she'll be amazing!
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Review from E P (Mother of Child) published on 8 August 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Pokesdown Nursery
Thank you for your wonderful feedback! We're thrilled to hear you had a positive experience and that your little ones enjoyed activities like Forest School, Cooking School, and the Joining Generations Programme. It's great to know the flexible hours were helpful for you. We'll miss you too and appreciate your kind words about our caring staff.
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Review from T O (Mother of Child) published on 8 August 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Pokesdown Nursery
Thank you for your feedback! We're glad to hear you had a good experience and appreciated the variety of activities and our friendly staff. We also value your input on improving the drop-off and pick-up process and will work on making it smoother. Your suggestions help us improve, and we appreciate your understanding.
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Review from M S (Mother of Child) published on 8 August 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Pokesdown Nursery
Thank you for your wonderful feedback! We're so glad you chose Tops Nursery for your child and that you felt supported by our team. It's heartwarming to hear that, despite the initial tears, your child was happy and thriving by the end of the day. We're honoured to be part of his story and to help him grow. You're amazing too!
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Review from B L (Mother of Child) published on 8 August 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Pokesdown Nursery
Thank you so much for your lovely feedback! We're thrilled to hear how much your daughter has thrived with us and that you've had such a positive experience. Congratulations on her graduation in 2024, what an exciting milestone! We're looking forward to welcoming your youngest in September. Thank you for your recommendation and kind words about our staff!
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Review from Kaylie T (Mother of Child) published on 8 August 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Pokesdown Nursery
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. It's wonderful to know you felt supported and valued. We're grateful for your recommendation and look forward to welcoming your family and friends.
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Review from Ruby L (Mother of Child) published on 28 September 2023
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Pokesdown Nursery
Thank you so much for your kind words! We're delighted to hear that your daughters enjoy their time with us. Our dedicated team thrives on creating a nurturing environment and engaging activities for every child. We're here to make every session a memorable and enriching experience for them. We'll miss having your family with us, and we wish you all the best in your future endeavours.
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Review from L c (Mother of Child) published on 7 August 2023
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Review from E B (Mother of Child) published on 5 April 2023
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Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Pokesdown Nursery
Thank you for your positive review, we really appreciate it!
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Review from Donika S (Mother of Child) published on 24 March 2023
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Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Pokesdown Nursery
Thank you for your positive review, we really appreciate it!
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Review from Radu C (Father of Child) published on 17 November 2022
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Review from A B (Mother of Child) published on 16 November 2022
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Review from John M (Father of Child) published on 7 October 2022
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Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Pokesdown Nursery
Thank you for your positive review, John, we can't wait to welcome him back to Hi5's.
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Review from Rebecca S (Mother of Child) published on 21 April 2022
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Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Pokesdown Nursery
Thank you so much for your lovely review, Rebecca! We really appreciate your positive feedback and we're so pleased to hear you are happy with our education and care at Boscombe and promote our reusable nappies too.
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Review from K C (Mother of Child) published on 2 December 2021
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Review from Lara S (Mother of Child) published on 2 December 2021
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Review from Kirsten R (Mother of Child) published on 8 March 2021
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The Review Score of 9.2 (9.245) out of 10 for Tops Day Nurseries: Pokesdown Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.4 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.875 for Tops Day Nurseries: Pokesdown Nursery is calculated as follows: ( (105 Excellents x 5) + (15 Goods x 4) ) ÷ 120 Ratings = 4.875
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.37 Points relating to the number of positive Reviews for Tops Day Nurseries: Pokesdown Nursery is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 135 number of registered child places is 27. 10 Positive Reviews ÷ 27 = 0.37
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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