Happy Days Nursery - Penair

Penair School, St Clement, Truro TR1 1TN

Happy Days Nursery - Penair, Truro, Cornwall
Happy Days Nursery - Penair, Truro, Cornwall
Happy Days Nursery - Penair, Truro, Cornwall

Happy Days Nursery - Penair is a nursery that takes pride in quality childcare, tailored to the development and needs of each individual child. Best opportunities are ensured through strong partnership with parents and a skilled workforce.

Management continually monitor the abilities of staff, always looking to drive forward educational values that the sector recognises as modern and innovative.

Group: Happy Days South West Ltd

Person in charge: Nicky Smith (Nursery Manager)

Local Authority / Social Services: Cornwall Council

Number of Staff: 14

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 67

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays, Christmas & New Year

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.9 Happy Days Nursery - Penair has a Review Score of 8.9 (8.903)

The Review Score of 8.9 (maximum of 10) for Happy Days Nursery - Penair is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Happy Days Nursery - Penair in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.854 for Happy Days Nursery - Penair is calculated as follows: ( (43 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 48 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.049 Points relating to the number of positive Reviews for Happy Days Nursery - Penair is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 13.4 positive Reviews (67 registered maximum number of service users ÷ 5). 4 Reviews ÷ 13.4 Target = 0.299

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Happy Days Nursery - Penair?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Happy Days Nursery - Penair

  • Mother of Child
    3
  • Father of Child
    1

This year was our 5th year of using Happy Days for childcare.
We expected to only be using them for our 4-year-old, but when we encountered limited options for after-school care for our 6 and 8-year-olds, Happy Days came to the rescue.
In all our years, we've never once worried for the safety or attention offered to our children.
They've been flexibly supportive and considerate at all times.
Even now that 2 of our 3 children have moved on to school, they still enjoy going back, and that's the greatest testament we can give.

How likely would you be to recommend Happy Days Nursery - Penair? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Satisfactory

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Happy Days Penair currently care for my second daughter (my first having left to go to school last year after 4 years at Happy Days).
Both of them have always been extremely well looked after by the team there.
The outdoor space is particularly good.
The manager is always very supportive and I always feel confident that my daughter is in very safe hands.
She is always learning new things and developing socially there. The team are so caring and my daughter has a lovely relationship with her key person.

How likely would you be to recommend Happy Days Nursery - Penair? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child loves Happy Days Nursery - Penair.
He learns table manners, how to play with his friends nicely and to look after smaller (younger) children.
Some of the teachers have their children at Happy Days. I think it's a good thing. They know what 2 to 3-year-old children like and how to treat them.
2 to 3-year-old children are the hardest.
My daughter, 11, still tells me about Happy Days lunch. She really enjoyed it. So does my son.

How likely would you be to recommend Happy Days Nursery - Penair? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child loves his day at Happy Days and always has a fun time, is well fed and looked after.

How likely would you be to recommend Happy Days Nursery - Penair? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Submit a Review for Happy Days Nursery - Penair

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Job Vacancies

Staff Profiles

There are no staff profiles posted yet