Happy Days Nursery - Treloweth

Treloweth CP School, Higher Broad Lane, Illogan South, Redruth TR15 3JL

Treloweth Integrated Neighbourhood Nursery provides a stimulating and caring interior, tailored towards pre-school learning goals, creativity and age-specific themes. All professionals are highly-qualified with the nursery benefitting from a robust training and development programme.

Stimulating indoor and outdoor play areas are maintained to be healthy and secure, with fresh and nutritious meals a further benefit to children's growth and lifestyle.

Group: Happy Days South West Ltd

Person in charge: Donna Harper (Nursery Manager)

Local Authority / Social Services: Cornwall Council

Number of Staff: 31

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 100

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1800

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.5 (maximum of 10) for Happy Days Nursery - Treloweth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Happy Days Nursery - Treloweth in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 14 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.776 for Happy Days Nursery - Treloweth is calculated as follows: ( (171 Excellents x 5) + (39 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 214 Ratings = 4.776

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.7 Points relating to the number of positive Reviews for Happy Days Nursery - Treloweth is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20 positive Reviews (100 registered maximum number of service users ÷ 5). 14 Reviews ÷ 20 Target = 0.700

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Happy Days Nursery - Treloweth has a Review Score of 9.5 (9.476)

Average Ratings

  • Excellent
    15
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Happy Days Nursery - Treloweth?

  • Extremely LIKELY
    18
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Happy Days Nursery - Treloweth

  • Mother of Child
    18

Since our son moved to Happy Days from another pre-school he has become a happy, confident little boy. He has been helped to make some lovely friends and looks forward to going every morning. We have been impressed by the level of skills he has been practising ready for school and he is really enjoying learning about school. The feedback we receive after each session is valuable and makes it easier to know we are leaving them with a caring, loving team.

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   4.7 out of 5

The staff are very caring. My children live it there. They eat a varied and healthy selection of food.
Constructive criticism would be that I would like their nursery fees to be more itemised as they sometimes do extra sessions do not attend sessions due to bank holidays etc which can be confusing sometimes.

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   3.9 out of 5

Fantastic service from settling in sessions, baby room and then toddler room. The staff are lovely and my child has a great day, well recommended.

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   5 out of 5

Happy Days Nursery is a fantastic nursery. I have no worries about leaving my son with them.
All the staff are friendly and helpful.
I love that they do a daily diary saying what my baby has done and ate/drank throughout the day.
He loves it when he attends nursery and loves all of the sensory activities.

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   5 out of 5

Staff are friendly and approachable. Appear attentive to children. Good handovers, I have not experienced any problem either when my daughter attended or my son!

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   4 out of 5

Superb nursery would recommend to everyone. Excellent, friendly staff who care. Excellent facilities. Superb meals and value for money.

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   5 out of 5

During my sons time at the nursery, he has flourished under the care and guidance of all the staff. After relocating, they took on board my concerns and worries about my son settling and reassured us a family with detailed handovers and an open door. Nothing has ever been too much trouble for anyone, instead of childcare, it has felt like leaving him with family.

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   5 out of 5

My two daughters have flourished since joining the nursery in March. The staff have gone out of their way to help them settle in. The facilities are wonderful - I particularly like the outdoor free flow space and garden where the children help grow vegetables. My youngest has down's syndrome and the staff have worked hard with her signing and helping her. They both love being at nursery.

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   4.7 out of 5

My son goes to Happy Days Nursery at Treloweth.
He is always happy to and smiling when I pick him up.
Staff are always welcoming and give good handovers about the day's events.

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   5 out of 5

A wonderful learning environment for my children to develop and grow into independent young learners. It offers the perfect stepping stone from home, as staff have an understanding approach to settling children in.
The rooms offer a well catered age range of activities which teach valuable skills, ready for when they take the next steps of their education into school.

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   4.9 out of 5

My 2 sons attend Happy Days. Staff are very friendly and welcoming. Rooms are light and airy. Modern up-to-date facilities. Good communication regarding any issues. Great feedback at the end of the day. Enjoyable out of hours events. Children come home buzzing.

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   5 out of 5

My son loves nursery. He is greeted every day by friendly, caring staff who take the time to speak to me and to help him settle. Staff provide a stimulating environment, taking into account his interests and encourage him to explore and discover.
I can't think of a better place for him to be while I am at work.
When I collect my son at the end of the day, I have a full report of his day. He is always smiling and full of excitement. He doesn't always want to leave and that's the best review for me!

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   4.9 out of 5

Nursery good.
Just the food they offer, it isn't really a tea, it's a snack, so when you pick up your child they don't want a cooked meal when they get home. More water to be offered to children on hot days as they have 2 cups in the 5 hours they are there.

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   4.7 out of 5

Great, friendly and efficient staff, rooms are big. My child seems happy arriving and leaving the nursery. Overall, very happy with the care they have provided for my child.

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   5 out of 5

Treloweth is a wonderful nursery for our son. he thrives in this environment and has come such a long way since September 16, when he first started. The team are incredibly supportive and nothing is too much trouble. Our son is being prepared to transition to reception in September and Happy Days are really assisting with this. We wouldn't put our son anywhere else!

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   5 out of 5

I have always found the staff approachable, friendly, caring and knowledgeable regarding my children's care. The staff are supportive of my child and any of my wishes regarding comforters, bottles etc. Both my children have attended and I strongly believe it did/does them the world of good. It sets them up and prepares them for school life and both of my children have strong friendships with others at nursery.

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   4.2 out of 5

My daughter has been going to this nursery for nearly 6 months and it has been amazing, all the staff are lovely and friendly and I couldn't imagine her going anywhere else best nursery so far and she loves it so much.

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   5 out of 5

All 3 of my children have attended this nursery and it is by far the best nursery we have used (out of 3). The staff are kind and caring - my children have all bonded and settled quickly as a result. They really enjoy it there. The home-cooked food is good and they always eat it all. They always seem happy when I pick them up having had lots of fun. I have no complaints at all!

How likely would you be to recommend Happy Days Nursery - Treloweth? Extremely Likely

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Average Rating:   5 out of 5

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