Flying Start @ Redruth

Redruth Children's Centre, Drump Road, Redruth TR15 1LU

Flying Start @ Redruth, Redruth, Cornwall
Flying Start @ Redruth, Redruth, Cornwall
Flying Start @ Redruth, Redruth, Cornwall

Flying Start @ Redruth is a purpose-built nursery designed with the early years development of children in mind. With a secure setting and a key worker system, the provider looks to inspire a love of learning as children progress as individuals.

The provider looks to build up strong community links, working in partnership with parents and keeping up-to-date with sector innovation and regulatory requirements.

Group: Flying Start

Person in charge: Gemma Cowee (Manager)

Local Authority / Social Services: Cornwall Council

Number of Staff: 12

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 40

Age Range: from 0 years 3 months to 11 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Flying Start @ Redruth has a Review Score of 9.8 (9.828)

The Review Score of 9.8 (maximum of 10) for Flying Start @ Redruth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Flying Start @ Redruth in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.828 for Flying Start @ Redruth is calculated as follows: ( (202 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 239 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Flying Start @ Redruth is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 12 Reviews ÷ 8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    19
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Flying Start @ Redruth?

  • Extremely LIKELY
    20
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Flying Start @ Redruth

  • Mother of Child
    15
  • Grandmother of Child
    3
  • Father of Child
    1
  • Grandfather of Child
    1

Our daughter has been with this nursery for around 18 months and is the third of our children to attend. We have always been delighted with the care, kindness and professionalism that they have consistently shown over the years; indeed some of the staff have been on the journey with us since our first son joined in 2010, so feel more like friends or even an extended family to us and our children.

Each of our children has had their own unique strengths, challenges, joys, worries and needs at the nursery. Perhaps the best thing for us about the nursery team is that they clearly recognise this, and they have a wonderful knack for nurturing and caring for each little person as an individual. They get to know their characteristics and their quirks and then tailor their care and support approach to help the child settle in, overcome challenges, enjoy their time with the nursery, and have rich, challenging and rewarding experiences, giving them a great start to their early education.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

The baby department has been fantastic. My daughter has settled amazingly well
The staff are wonderful.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our grandson has been very happy at Flying Start Nursery in Redruth, having started in the Baby Room and now moved up to the bigger room. He enjoys all the activities indoor and out, loves movement and singing and is well stimulated by all the activities provided. Nursery staff were proactive and supportive in helping with potty training. He loves his lunch there and often has second helpings!

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Both my children have attended Flying Start since they were babies and I have always been very happy with the care they have received - I would and do recommend the nursery to other parents. My two boys have very different personalities and as such different approaches have been used but equal care has been shown. The brilliant staff at Flying Start have been with us through two lots of settling in, learning to walk and talk and potty training. They have accommodated serious food allergies and fussy phases and helped transition my eldest happily into primary school. He only has happy memories of Flying Start which is why he asks to go back in the holidays - as I’m sure my youngest will too.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

All the staff are so friendly and helpful, they have helped the development of son massively even though he only attends twice a week. He loves being there with his friends and doing all the activities but his favourite thing is the outside area which is a lovely size and has many different areas to hide and play in.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our three-year-old daughter has been going to Flying Start since she was 10 months old and we have all had really good experiences with it. She has been in both the baby room and the pre-school room and really enjoyed both. The layout of the nursery is great with big light rooms and a fantastic outdoor area with lots of green space. The staff are great and our daughter has established very good relationships with her key workers and other members of staff, who are very supportive and encouraging. She learns lots of new things every day and enjoys coming home and telling us all about them! The staff always give us a good summary of what she has been up to each day and we also enjoy getting photos/videos through the e-learning system.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

I am very impressed with the nursery as they made the settling in process great. My son of 21 months old now waves and says goodbye to me when I drop him off which is a fantastic feeling for a mother who then needs to go off to work. Thank you

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

I am extremely pleased with my 1 yr old granddaughters progress since she has started at flying starts in Redruth. She was behind with her development, but since starting in November she has caught up. She loves going and I am very happy leaving her there knowing she is so happy. I can't praise the staff enough! Most of my grandchildren went there. I have no hesitation in recommending them, and thanking them for all their help and support.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The staff are very friendly and extremely helpful. My little one cries when I drop them off but within minutes they manage to distract him and calm him down. They look at each child and help teach them in areas they feel they need to learn more. I.e. my little one was struggling to share and take it in turns so they helped him in that area. They were very helpful and we discussed if my little one would be ready for potty training yet. My eldest also attended the nursery and even enjoys going back during the school holidays. I haven't got a single complaint about them.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

My son has been at Flying Start nursery, Redruth since he was 6 months old. At 3 years and 4 months, he is still really enjoying nursery. He has made some really good friends, has learnt lots of social skills and has made leaps of progress academically with writing his name, counting, shape sorting and retelling stories. The staff are always really welcoming and accommodating. I would thoroughly recommend it to other parents and carers and I'm hoping to send my next child there when the time comes.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Good

Fantastic Nursery, really well run, lovely staff, happy kids - would recommend to anyone. Both my kids have been there from 9 months until school.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son had an operation in October and when he came back to the nursery they did everything they could to help him during his recovery period. My son loves this nursery and the colleagues here are the best around.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lovely nursery, my son loves it there, highly recommend to other mums and dads/families.
Very happy with my sons learning and progress there.
Friendly staff. Good food nutrition :-)
Fit around my work hours which is ideal.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

I have nothing but lovely things to say about the Redruth team the nursery is managed beautifully they have supported my daughters children through various behavioural difficulties and have always gone above and beyond to support the entire family.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My granddaughter has been at this nursery for the last year and I am so pleased with the care she has received! The staff are lovely and always go out of their way to make her feel welcome. My granddaughter has lots of fun, and loves the garden. She is always so keen to go in the morning. My son and daughter-in-law couldn't wish for a better nursery, and are happy their little girl is in good hands!

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both of my boys attend Flying Start. Since September 2015, one since September 2016. I haven't had any concerns, lovely friendly staff. Always got the children best interests at heart, one child is clingy therefore tantrums when I leave but the staff deal with this well.
The other had communication difficulties and they do the best they can with him which I know myself how difficult it can be. Always well fed, lots of outside time which they love. He's always one is always walking around singing to himself. Good feedback at the end of the day.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been attending since January. In the space of 10 months his development has been fantastic. The staff at Flying Start Redruth are amazing. They are polite, friendly, welcoming, understanding, compassionate, re-assuring, helpful.. My list could go on! They thought nothing of helping me potty train my son and were extremely supportive. They're like a little family and my son absolutely loves attending. I recommend them to everyone and wouldn't go anywhere else.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has only been with this nursery since end of July 2015 and so far I've got no issues with the care they give to him. They care and look after him well and they do lovely activities with them each day he's there so I'm happy.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Satisfactory

My son has been attending the nursery since he was about 9 months old and now his baby sister attends. Both my children love going to nursery and are excited by seeing certain members of staff. We get regular parents evenings to discuss their progress in their development and feedback after each session is excellent. I highly recommend this nursery because of the high standard of care and it is tailored to each individual child. For example, when my son was gaining a sister, activities were tailored around new babies to get him ready for the new arrival.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son is very happy at this nursery and I am satisfied that he is very well cared for. The staff at the nursery have been extremely helpful with managing my son's medical condition and dietary needs. Would highly recommend!

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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