Flying Start @ Redruth

Redruth Children's Centre, Drump Road, Redruth TR15 1LU

Flying Start @ Redruth, Redruth, Cornwall
Flying Start @ Redruth, Redruth, Cornwall
Flying Start @ Redruth, Redruth, Cornwall

Flying Start @ Redruth is a purpose-built nursery designed with the early years development of children in mind. With a secure setting and a key worker system, the provider looks to inspire a love of learning as children progress as individuals.

The provider looks to build up strong community links, working in partnership with parents and keeping up-to-date with sector innovation and regulatory requirements.

Group: Flying Start

Person in charge: Gemma Cowee (Manager)

Local Authority / Social Services: Cornwall Council

Number of Staff: 12

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 40

Age Range: from 0 years 3 months to 11 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.3 Flying Start @ Redruth has a Review Score of 7.3 (7.283)

The Review Score of 7.3 (maximum of 10) for Flying Start @ Redruth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Flying Start @ Redruth in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.4 out of 5 from 6 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.908 for Flying Start @ Redruth is calculated as follows: ( (121 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 131 Ratings = 4.908

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.375 Points relating to the number of positive Reviews for Flying Start @ Redruth is based on 6 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 6 Reviews ÷ 8 Target = 0.750 , then divided by 2 = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Flying Start @ Redruth?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Flying Start @ Redruth

  • Mother of Child
    8
  • Grandmother of Child
    3

Lovely nursery, my son loves it there, highly recommend to other mums and dads/families.
Very happy with my sons learning and progress there.
Friendly staff. Good food nutrition :-)
Fit around my work hours which is ideal.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

I have nothing but lovely things to say about the Redruth team the nursery is managed beautifully they have supported my daughters children through various behavioural difficulties and have always gone above and beyond to support the entire family.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son absolutely loves going to nursery and all the staff are friendly and helpful. They were very patient with his potty training and gave advice on how to make potty training easier at home and at nursery. They listen to what your routine is and continues it while he's there.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My granddaughter has been at this nursery for the last year and I am so pleased with the care she has received! The staff are lovely and always go out of their way to make her feel welcome. My granddaughter has lots of fun, and loves the garden. She is always so keen to go in the morning. My son and daughter-in-law couldn't wish for a better nursery, and are happy their little girl is in good hands!

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our grandson has been attending Flying Start since March 2015. He is well cared for and looked after. There is always lots to do with many varied activities and he loves playing outside when possible. He enjoys all the meals! The staff are lovely - couldn't be more caring, understanding and helpful.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both of my boys attend Flying Start. Since September 2015, one since September 2016. I haven't had any concerns, lovely friendly staff. Always got the children best interests at heart, one child is clingy therefore tantrums when I leave but the staff deal with this well.
The other had communication difficulties and they do the best they can with him which I know myself how difficult it can be. Always well fed, lots of outside time which they love. He's always one is always walking around singing to himself. Good feedback at the end of the day.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been attending since January. In the space of 10 months his development has been fantastic. The staff at Flying Start Redruth are amazing. They are polite, friendly, welcoming, understanding, compassionate, re-assuring, helpful.. My list could go on! They thought nothing of helping me potty train my son and were extremely supportive. They're like a little family and my son absolutely loves attending. I recommend them to everyone and wouldn't go anywhere else.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has only been with this nursery since end of July 2015 and so far I've got no issues with the care they give to him. They care and look after him well and they do lovely activities with them each day he's there so I'm happy.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Satisfactory

My child has an amazing time at Flying Start. He gets so excited when entering the building. The staff are friendly and go out of their way to make sure my child is well looked after. I love the way every morning I drop him off, they ask how he is and what they can do to help. I also think it's great how hands on the manager is and knows the children well.
I'm very pleased with the nursery and have no concerns.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been attending the nursery since he was about 9 months old and now his baby sister attends. Both my children love going to nursery and are excited by seeing certain members of staff. We get regular parents evenings to discuss their progress in their development and feedback after each session is excellent. I highly recommend this nursery because of the high standard of care and it is tailored to each individual child. For example, when my son was gaining a sister, activities were tailored around new babies to get him ready for the new arrival.

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son is very happy at this nursery and I am satisfied that he is very well cared for. The staff at the nursery have been extremely helpful with managing my son's medical condition and dietary needs. Would highly recommend!

How likely would you be to recommend Flying Start @ Redruth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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