Mama Bear's Day Nursery (Crews Hole)

261 Crews Hole Road, Bristol BS5 8BE

Mama Bear's Day Nursery (Crews Hole) offers large bright rooms and a wide range of play resources, suiting the challenges of pre-school learning for all the different age groups. Qualified professionals want children to feel confident to explore, discover and learn, as well as enjoying healthy food.

Role play areas are designed to nurture the imagination and help children make friends. There is also free-flow access to secure gardens.

Group: Mama Bear's Day Nursery

Person in charge: Stacey Bragg (Manager)

Local Authority / Social Services: Bristol City Council

Number of Staff: 22

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 68

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1900

When Closed: Bank Holidays & 1 week Christmas

Overview

The Review Score of 9.4 (maximum of 10) for Mama Bear's Day Nursery (Crews Hole) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 40 Reviews over all time. This Average Rating is also the rating value for Mama Bear's Day Nursery (Crews Hole) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.78 for Mama Bear's Day Nursery (Crews Hole) is calculated as follows: ( (378 Excellents x 5) + (95 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 478 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.588 Points relating to the number of positive Reviews for Mama Bear's Day Nursery (Crews Hole) is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 8 Reviews ÷ 13.6 Target = 0.588

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Mama Bear's Day Nursery (Crews Hole) has a Review Score of 9.4 (9.368)

Average Ratings

  • Excellent
    36
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mama Bear's Day Nursery (Crews Hole)?

  • Extremely LIKELY
    38
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Mama Bear's Day Nursery (Crews Hole)

  • Mother of Child
    31
  • Father of Child
    8
  • Great-grandmother of Child
    1

My child has been attending full time for over a year, Babies through to Bouncies. She enjoys her time at nursery and the carers are always welcoming and happy to discuss any concerns or issues with my child's wellbeing.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.3 out of 5

My daughter loves attending this nursery and I know that she is in safe hands when she is there. All the staff are lovely and greet us warmly whenever we arrive. There are lots of toys for the babies/children to play with and the activities they do are great.
I really love receiving updates about what my daughter has been up to via the eylog and appreciate the feedback form about what she has eaten, how long she has napped etc at the end of the day. We couldn't have picked a better nursery.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has attended this nursery since 6 months old and loves it. We have a fantastic relationship with all staff who are extremely friendly and enthusiastic! There are always different activities for the children to do and also my daughter enjoys playing in their lovely garden, I would 100% recommend this nursery.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has been going to Mama Bears for over 2 years and she has excelled in every area. The staff there are educated, kind, friendly and always know the best way to handle
Each child’s different needs. I continue to be thoroughly impressed with every member of both staff and management at the nursery and would recommend the setting to anyone. I cannot thank each and every member of staff for the help and care they give my daughter on a daily basis and I will be sending my youngest daughter there too from January 2019.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.8 out of 5

Stacey Bragg, Manager at Mama Bear's Day Nursery (Crews Hole) responded to this review on 21 Mar 2018:

Thank you, Jess, for your lovely comment. We are very much looking forward to your daughter starting with us next year.

We are delighted with the childcare for our son, who is just about to move from the under 2s to the Bouncy Bears. The staff are excellent at their jobs, genuinely caring and plan a wide range of stimulating activities.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.8 out of 5

Stacey Bragg, Manager at Mama Bear's Day Nursery (Crews Hole) responded to this review on 21 Mar 2018:

Thank you, Gerry, I know the staff in Bouncies are very excited to have a new recruit joining them very soon.

The staff are friendly and welcoming at Mama bears Crews Hole Road, my son is so clearly happy there and feels safe. It's very easy to approach staff and you always get a good update about little ones day on pick up.
The rooms are open plan but always have different activities set out with a member of staff available to guide their learning through play. The preschool room has direct access to an amazing outdoor playroom with trikes, sand/water play, large woven branch teepee and floor bridge, always looks like great fun for the little ones

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.8 out of 5

I am very happy with Mama Bears Crews Hole, the staff are lovely and always so warm with me and my child. He loves it there and has learned so much through play, exploration and song. His day is so full, he eats well and has a mammoth sleep what else could you ask for? The garden is a beautiful feature and I like the open plan layout for visibility of the children. The fees are a little higher than some other nurseries but the quality of the facilities, the staff and their care and the food served is excellent.
I had been to see other nurseries in my area and wasn't impressed. The moment I walked into crews Hole I knew it was the right place for my child and for my families needs.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.8 out of 5

Stacey Bragg, Manager at Mama Bear's Day Nursery (Crews Hole) responded to this review on 20 Mar 2018:

Thank you so much for such a lovely review, we absolutely love our garden too.

I very like this pre-school. My son is very happy and likes go to nursery.
I recommend to all my friends.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Likely

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Average Rating:   4.3 out of 5

Great staff, always keeping the little ones entertained. My boy is always happy to go and smiling on collection. What more can I say.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.9 out of 5

My son loves it here as did his elder brother. The team work well together and keep to a routine which I think is important for little people. There are always lots of variety in the activities set out. The team keep me up to date on what my son gets up to throughout the day and genuinely love looking after him for me. The facilities are good and I see evidence of good cleaning routines. There always seems to be plenty of food at meal times and it's prepared on site. The team are always happy and display energy and enthusiasm I have never seen anyone of them being grumpy! My eldest son loves coming with me to drop off or pick up his brother as the team still make such a fuss over him too.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.8 out of 5

The nursery is great and staff are excellent and always take care of our child. Quick to raise issues and give caring loving support. Can't say a bad word about them and would recommend them to anyone. Food is good with a wide range of healthy stuff. Activities and progression have been great since she went there. Top nursery worth the money.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   5 out of 5

Currently, my youngest child attends this nursery. However, my eldest also attended from 20months old until he started school at 4 years 8months old. We moved house and there are plenty of closer nurseries that my younger child could have attended instead, however, we love Mamas Bear Crews Hole Rd. Every single member of staff puts in 110% with every child. You can see that they really enjoy their jobs. They are friendly and promote education in such a way, I can see new attributes to my son's behaviour and knowledge every week. (Same as when my eldest attended). Both are confident boys and I believe that a lot of this is down to the way in which they are guided through their early years learning at Mama Bears. I cannot thank Mama Bears enough for helping mold them both into happy, high achievers that are loving every aspect of life :)

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   5 out of 5

Our 2-year-old daughter attends one day a week and has done since her first birthday. We have always been pleased with the level of care our daughter has received, the communication about her time there, development and daily planning, the online observation tool is engaging and interactive. The setting has clear policies in place such as sickness, medication, lateness, etc that make issues transparent.
I have complete faith in the staff's abilities and enjoy seeing them and knowing they are keeping by daughter safe, engaged and developing her understanding.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.3 out of 5

The staff are all really friendly and helpful. My daughter really enjoys going and my son also went here up to school age. The setting feels nice compared to some of the other nurseries as it isn't overlooked and doesn't feel like it's in the city. I like that staff make sure they talk you through your child's day and useful to have it all written down for you as well.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.4 out of 5

My son has been at Mama Bears Crews Hole for just over 18 months. He started it in bouncy bears and has moved up to pre school. He is a happy, confident and secure little boy who really enjoys nursery. He has made lots of friends and has developed some special relationships. The staff are brilliant and really do care. There are a few members of staff who have been so patient and understanding they have made me happy to leave him. His numeracy and literacy are coming along nicely and we always get lots of feed back. The staff put links, pictures and updates on the interactive app meaning I can see he's having a good day whilst I'm at work! His brother will be starting at Mama Bears just as the eldest child leaves, as a parent I don't think there's a better endorsement than sending a second child happily!

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.9 out of 5

My son (1 year) loves going to nursery. All the practitioners know him by name and are very friendly to him. The practitioners in his group are very caring and he is very comfortable with them. Since he's been going to Mama Bear's Day Nursery his development has gone so fast. I would definitely recommend Mama Bear's Day Nursery.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.8 out of 5

Mama Bears at Crews Hole have been utterly fantastic in helping our 3-year-old son settle in after a difficult period of change due to our childminder giving notice with immediate effect. Our son is very happy at the nursery. The staff are all very friendly and welcoming.
The nursery uses the eyLog system so we can see what he is up to throughout the day which is lovely.
I would not hesitate to recommend the nursery to friends or family in the area. He always eats all his food and often has two helpings. He comes home completely tired and often falls asleep straight away. Thank you Mama Bears.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.8 out of 5

Both my husband and I have been extremely impressed by Mama Bear's Day Nursery (Crews Hole) since my child joined 9 months ago. The staff are wonderful and highly attentive to my child's care and development. We love the daily updates and regular pictures and she seems to thoroughly enjoy her time here. Would definitely recommend this nursery!!

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   5 out of 5

My son settled in really well and has made close friends at this nursery after having to leave his previous nursery. The key workers are very informative and are very active in the progress of my son.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Likely

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Average Rating:   4.7 out of 5

My eldest attended Mama Bear's Day Nursery (Crews Hole) for 4 years and my 18-month-old has been in the setting since June 16. They both adore the staff and have a real bond with key workers. My eldest still runs to his old key worker from the preschool room when we pick up his younger brother. Routines are followed from home and staff encourage involvement from parents. The food is varied and tasty (according to my 5 year old who still says my macaroni cheese isn't as good as the nursery one)!
I would not hesitate to recommend the nursery, in fact, we moved further away but I still travel to Crews Hole for the nursery. The extra 20 minutes journey is worth it to know my boys are happy and well looked after.
They look at the individual child and helped my 5-year-old progress ready for school. They have commented on his ability and how he settled in on starting reception and I feel this is due to Mama bears!

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   5 out of 5

Love this nursery. Staff are friendly and helpful, plus my daughter loves going here. She has been going since she was 11 months old.
The only reason I have mark management down is due to interactions I have had with head office.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.6 out of 5

The staff are very caring and supportive of my son and he really enjoys himself here. There is a focus on learning and development, but it is done in a fun way. I know that my son is looked after well when he is at nursery and his experiences here are contributing to his development.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.8 out of 5

Staff are helpful and professional. My child always comes home telling me he has had a good time and the meals are good too. I had been struggling to help him hold a pencil and since being here, he holds it with ease.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   5 out of 5

The team have all been extremely welcoming, caring and professional and as a result, my child has settled well into the nursery.
Each day there is a different range of activities that provide stimulation and development, and all the children look happy and engaged. All the staff have been very approachable and communication is good. The eylog system is great and it's good to see what your child has been up to during the day.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.8 out of 5

Crews Hole is a fantastic nursery and I am always really pleased with the level of care my child receives. My two eldest children also attended so I have been able to see the continuity of care and the high standards they have over an extended period of time. There is a great variety of activities and resources for the children to play with and learn.
The staff are all very loving and caring with the children and handovers are thorough and informative. The online 'Learning Journal' is great to see what they are doing during the day and to keep up to date on any development milestones.
I have no hesitation in recommending this nursery.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   5 out of 5

Really, really happy with Mama Bears Crews Hole. My now toddler has been going since a bit before 1 years old and he has a special bond with all the key workers. He absolutely loves going and for me to be updated through his day with pictures gives me piece of mind and confidence that he's busy doing a variety of interesting and useful activities.
There will be no question where baby 2 will go for nursery once he's ready. Very very happy.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   5 out of 5

Mama Bear's Crews Hole has been brilliant. My daughter really enjoys her days there and they do so much. She has learned a variety of social and emotional skills and always makes wonderful pictures and other bits to show us. The staff are easy to approach and all really lovely. You can tell thy put the children first.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.5 out of 5

Couldn't be happier with this nursery. Had a child start in preschool and loved it so sent my baby there when she was 9 months. Both my children really enjoy their time there. My son was sad to leave when he started big school. Thank you to all the staff, they really couldn't do more :-)

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   5 out of 5

My daughter has attended Crews Hole since March 2015, she loves going to nursery and has made some really good friends. The nursery have an online learning journey and I get daily updates of observations and pictures, it's lovely to see what she gets up to during her day. The garden is of a good size and isn't overlooked by any passers-by. The staff give a good in depth hand over at the end of every session.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.7 out of 5

My great grandson enjoys coming to nursery and has developed leaps and bounds. The staff are very friendly and my grandson runs into play without looking back! We get good feedback every day about the activities he's done and what he's eaten. He has a key worker who sends us regular updates about his progress. Thank you for taking such good care of him.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.6 out of 5

My son is so happy at Mama Bears Crews Hole Nursery. He is always greeted with a smile and lovely welcome, the staff have all helped him settle in really well. He does all sorts of activities and it nurtured and encouraged emotionally, physically and mentally. I would highly recommend this nursery.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.8 out of 5

Mama Bears is a great nursery. The staff are all friendly and excellent with the children. My child has been there for 18 months now and really enjoys going.
The outside area is great for all weather and the quality of food is great too.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.7 out of 5

The staff at Mama Bears Crews Hole are fantastic, my little girl loves them. Always lots going on and will be disappointed when she leaves this summer. They've brought her on leaps and bounds and she's such a confident little girl.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   5 out of 5

My son really enjoys going to the nursery and he loves his practitioners too. They are very friendly and always smiling. The food must be good as my son, who is a fussy eater, almost always finishes his lunch. The garden is a good size and they are always doing some activities. Highly recommend!

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   5 out of 5

Mama bear's day nursery (Crew's Hole road) is a fantastic nursery. The staff are very friendly, professional and receptive to each child's learning needs. The activities set by the nursery are varied and most importantly fun which engage the children and encourage them to learn and develop.
Mama bear's are very open about what they are doing with the children and are keen to involve parents. As such we receive regular updates throughout the day on what my children have been doing and a full handover at the end of the day. As a parent I find this very reassuring and is indicative of the openness and inclusiveness of the nursery.
I have two children at the nursery and both of them really enjoy their time there and look forward to going each day and I feel that their development has been enhanced by their time at the Crew's Hole Road nursery.
I would highly recommend this nursery to relatives, colleagues and other parents.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.6 out of 5

My child enjoyed time at Mama Bears the staff are very helpful and friendly, the school is very clean and there are lots of things for the children to do. My child enjoyed the food and always ate the food.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   5 out of 5

The whole nursery and staff is very good. Very clean nursery always polite very secured very welcoming. You can see your child's progress though eylog where you see pictures of only your child on your login detail. After your child has left, within three months it gets all deleted off so make sure you get all photos prints before end of year term.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.5 out of 5

Mama Bears have been our families nursery for over 4 years, for 3 children. Excellent & happy staff = happy children. Absolutely no criticism of staff, care or premises. The only area/suggestion for improvement would be simpler invoices & a pay rise for your staff!

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.8 out of 5

Really friendly and attentive nursery. The team working there really get to know your child and look after them as individuals not just numbers. I really appreciate the daily photo and video updates too. Couldnt recomend anywhere better to be honest. We love it!

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   5 out of 5

My child has grown so much by attending nursery, it has developed her more than I could of hoped. I am always pleased to hear the activities they have been doing and the meals are always healthy and filling. The staff are always friendly and it makes me feel at ease leaving my child with them.

How likely would you be to recommend Mama Bear's Day Nursery (Crews Hole)? Extremely Likely

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Average Rating:   4.8 out of 5

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March 2018

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