Bright Horizons Quayside Day Nursery and Preschool

University Campus Suffolk, Waterfront Building, Neptune Quay, Ipswich IP4 1QJ
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9.1 64 Reviews
  • Bright Horizons Quayside Day Nursery and Preschool, Ipswich
From the 24th December, Bright Horizons Quayside Day Nursery and Preschool will be closing its doors and therefore will no longer be conducting tours of the nursery or taking enquiries.

Bright Horizons Quayside has been a part of the local community for many years and they would like to take this opportunity to thank all of their families and colleagues, past and present, who have been part of the nursery’s story.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Andrea (Manager)

Number of Childcare Staff

  • 29

Total Places for Children

  • 90

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays

Bright Horizons Quayside Day Nursery and Preschool Reviews (64)

9.1

Bright Horizons Quayside Day Nursery and Preschool has a Review Score of 9.1 (9.119) out of 10, based on 8 reviews in the last 2 years.
Over all time Bright Horizons Quayside Day Nursery and Preschool has 64 reviews.

Overall Experience
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Reviewer Connection to Bright Horizons Quayside Day Nursery and Preschool
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Total of 64, showing 1-20
Review from J L (Mother of Child) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery and staff have been amazing! The care and devotion the staff give to the children is beautiful. We were always updated on our child's progress in person and through the app. The nursery facilities are top notch and we are so grateful that our child was able to spend time learning and growing
here. Thank you for everything!
Reply from Amanda Barlow, The Parent Team at Bright Horizons Quayside Day Nursery and Preschool
Thank you for your wonderful feedback. We're delighted your child enjoyed their time with us and that you valued the care, updates and facilities. It means so much to the team to know they have made a…read more
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Review from A S (Mother of Child) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has really loved going here from the get go, the staff are just amazing and offer quality care and attention to the kids.
The food is really good and freshly prepared catering to different dietary requirements.
I'm really happy my son's early years was in this nursery, couldn't recommend
it enough.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Quayside Day Nursery and Preschool
Thank you for your lovely feedback. We're so pleased your son has enjoyed his time with us and that you've felt happy with the care, attention, and food provided. Thank you for your recommendation.
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Review from M H (Father of Child) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was ovearall a great experience with Bright horizon Quayside
My daughter learned so much.
Special thanks to all the child minders for their hard work and dedication
Wishing all the best to the Bright horizon quayside
Reply from Amanda Barlow, The Parent Team at Bright Horizons Quayside Day Nursery and Preschool
Thank you for your kind feedback. We're so pleased your daughter enjoyed her time at Bright Horizons Quayside. Wishing your family all the best for the future.
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Review from Laura M (Mother of Child) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bright horizons quayside have now looked after both of our children for a total of 6 years - and from the moment we dropped our eldest child to them back in June 2019, until the day we picked up our youngest in August 2025, we could not have asked for more care, love, support and kindness from all of
the staff we have encountered there. Every room our children have moved into at the nursery as they've grown older has been equally as high a standard as the one before - our children have come home happy, well fed, stimulated, and full of the joys of nursery throughout their time there. We have loved this chapter of our children's lives and cannot thank you all enough for all that you have done - both children have left the nursery so ready to start school in all respects - and that's thanks to all that the bright horizons team have done to help us shape them into the children they now are. Thank you really doesn't seem enough.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Quayside Day Nursery and Preschool
Thank you for such heartfelt feedback. It's been our privilege to care for both your children over the years and to see them grow, thrive and leave ready for school. We wish you all the very best for…read more
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Review from Leon S (Father of Child) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I never thought my daughter's last day at Brighton Horizons would be so emotional, however when we brought her here 3 years ago as a bald infant who could barely talk, I could have never imagined the young lady she has grown into today and that's very much influenced by the staff at this nursery. I'd
like to thank all the staff, past and present, for their efforts and professionalism during the last 3 years and will hold these memories in my heart for a life time. My daughter will probably never understand what she learnt here but she has grown into quite a character and she will certainly miss sharing her life experience with the staff. All the best, Scarlett Sherwood's dad.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Quayside Day Nursery and Preschool
Thank you for your moving words. It's been a joy for the team to watch your daughter grow and flourish over the past three years. We'll miss her greatly and wish your family all the very best for the…read more
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Review from C W (Mother of Child) published on 9 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been coming to this nursery for roughly 6 months, he has settled in really well! I was initially reserved about moving him as he would be starting in the preschool room but he has really found himself and thrived. This setting has also accommodated everything we need and offers a kind and
caring environment with a staff team which is caring, kind and there for the children.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Quayside Day Nursery and Preschool
We're thrilled your son has settled and thriving in the preschool room.
Thank you for your positive reveiw!
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Review from Rachael T (Mother of Child) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much for looking after my little boy since he was 9 months old up to 4 years. He is an introverted soul, but I feel he has been well-supported, cared for and encouraged to gradually grow in confidence by all staff that have helped to look after him during his time at Quayside. Thank you
for all you have done for him.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Quayside Day Nursery and Preschool
Thank you so much for your positive feedback!
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Review from A H (Father of Child) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff at Bright Horizons Quayside are friendly, helpful and professional. My child enjoys her time spent at nursery. The staff always provides a wide range of fun activities, educational activities and regular updates on my child's learning and development. The staff are always making sure each
child's individual needs and requirements are always met.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Quayside Day Nursery and Preschool
Hello, thank you so much for taking the time to share your positive experience with Bright Horizons Quayside. We greatly appreciate your kind words and are delighted to hear that you find our staff to…read more
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Review from Louise H (Mother of Child) published on 5 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter transferred to Quayside Nursery from a Bright Horizons in London. The process was very easy. Our daughter had lots of settles to help the transition and all the staff have been very welcoming and friendly. The staff have worked really hard to establish a great relationship with our daughter
and she’s very happy. The team follow the interests of the children and set up amazing activities for them to enjoy. The outside space is great and our daughter loves going to the forest to search for the Gruffalo!
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Quayside Day Nursery and Preschool
Hi, thank you so much for sharing your experience with us. It is wonderful to hear that your daughter is thriving at our nursery.
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Review from Alison W (Mother of Child) published on 22 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been coming to Bright Horizons Quayside for almost four years and we could not fault a thing. All of the workers are excellent and we have never had any issues. We feel happy knowing that our child is safe and being well looked after.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Quayside Day Nursery and Preschool
Hi, Thank you for your five star feedback. It is always lovely to hear from our parents.
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Review from M R (Mother of Child) published on 22 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter absolutely loves every day in preschool and rushes me almost every morning to get out the door as quickly as possible and always wants to stay longer at pick up time. She loves all aspects of her day and is always asking for me to recreate the games and meals from nursery, at home.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Quayside Day Nursery and Preschool
Hello, thanks so much for sharing your experience with us.
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Review from Felicity N (Mother of Child) published on 22 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bright Horizons, Quayside is amazing. All of the staff are so helpful and supportive. Our little boy is adopted and finds some things hard especially being out of routine. Quayside have been nothing but supportive of both our son and us since he has started there, I couldn’t recommend them highly enough.
I’m
genuinely so happy we got our son a place here, absolutely amazing staff, facilities and great food choices.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Quayside Day Nursery and Preschool
Hi, thank so much for your review. We are honoured that you have entrusted us with the education and care of your child as he embarks on this significant milestone for both you and your little one.
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Review from Eunice V (Mother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't have found a better nursery! It's absolutely brilliant. My son is autistic and hated going to the previous childcare provider, however, since starting with the manager and the girls, he just blossoms so much. He is always doing something and comes home exhausted (which can be hard due to
his autism).
He loves all the girls and is always excited to go in. The team is understanding, accommodating and offer support with everything, even if it's something that affects his behaviour outside the nursery.
They are always updating their training, and his key person participates in anything to do with his therapies to better help him.
A simple 'thank you girls' is not enough, so hopefully, this can reflect how grateful my family is!
Reply from Katherine O'Brien, Online Marketing at Bright Horizons Quayside Day Nursery and Preschool
Thank you for taking the time to review the nursery.
I will ensure your comments and feedback are sent over to the nursery team to read.

Kind Regards
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Review from Hannah F (Mother of Child) published on 24 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely outstanding nursery, staff are polite, kind and very professional. They have helped my son to progress with his speech, walking (when he was learning first steps). Very supportive and an overall good nursery.
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Review from Ruby B (Mother of Child) published on 19 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My middle child attended the nursery from seven months old till school age and now my little one has been there since she was eleven months old. The nursery staff are always professional and patient with my child. She comes home with all these positive stories about the staff. The manager is very prompt
in responding to queries and always willing to help. I am very happy with the service my family are currently receiving from the nursery. I will strongly recommend them anytime any day.
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Review from Jodie C (Mother of Child) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Bright Horizons enough. My little one has been with them part-time since she was 9 months and loves it. The communication and support are great and it has a really safe, caring feel!
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Review from James E (Father of Child) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
An absolutely wonderful nursery. You need to experience this for yourself as it is amazing, and the staff go above and beyond. My personal experiences with Quayside have been excellent. I can not find the words to describe how amazing this place is.
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Review from Sandhya M (Mother of Child) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going here from the age of 7 months. As a first-time mother, the staff have helped me so much in raising my child and to cope at home. My little one is 4 years old and has learned many skills from the nursery. Staff are understanding and support the different needs of each child,
respect all backgrounds and try to do as much as possible.
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Review from Jess C (Mother of Child) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not recommend Quayside enough, my child has been there for 2 years and we have never had any issues. The staff here are on another level, they are so caring and really listen to the children's needs (once they are able to talk obviously prior to that the team in the baby room have amazing intuition)
and get to know the children as individuals, allowing them to partake in activities they want to do as opposed to just in the larger group. My daughter has flourished there and considering she is only at the nursery for 2.5 days a week I think that speaks for itself. Once my son arrives in June I will definitely be booking him in a year in advance. The manager and the team are honestly a godsend, especially during these lockdowns, I don't know where we would be without them, nothing is too much even if I'm just calling them with a daft question!
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Review from Kelly F (Mother of Child) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the nursery at fantastic, my daughter is so excited to go in the morning and is always greeted by a smiling face at the door. When she comes home she is full of enthusiasm and talks about all the staff by name, In particular, her key worker. The only issue we have is that since lockdown
we have not been able to gage my daughter's progress in terms of development. A virtual parents evening would be really helpful to see how she is meeting her milestones.
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Current Review Score: 9.1 (9.119)

Overview of Review Score

The Review Score of 9.1 (9.119) out of 10 for Bright Horizons Quayside Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Bright Horizons Quayside Day Nursery and Preschool is calculated as follows: ( (86 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.244 Points relating to the number of positive Reviews for Bright Horizons Quayside Day Nursery and Preschool is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18. 8 Positive Reviews ÷ 18 = 0.444
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (2)

Andrea

Andrea

Job Title: Nursery Manager Joined: 2018

I joined Bright Horizons in February 2018. I have experience with children from the age of 3 months to 7 years in a variety of settings. I completed my Level 3 in Childcare and Education in 2007, before going on to achieve my BA (Hons) in Early Years Education. I am passionate about ensuring that children get the best possible start in life and supporting them to reach their full potential now and in the future. My team and I achieve this by creating and maintaining a welcoming and inclusive environment that both supports and challenges children. Diversity and equality are important to me and I encourage our children and their families to share their experiences, cultures and ideas.

Amy

Amy

Job Title: Deputy Manager

Hi, I'm Amy the Deputy Manager.


I started my Bright Horizons journey as bank staff at another setting back in 2008. After quickly becoming a full-time team member, before transferring here as Third in Charge in 2012. Across both settings I was able to grow and commit to many different roles and I was given the given the opportunity to help lead the nursery with a couple of years ago and I am loving every second.


I have a real passion for Keeping Everyone safe with our superhero Candy Floss, and helping to support the foundation for children with our very own bright space but watching these children grow, being at the very start of their lifelong journey through education and having the privilege to be trusted to care to what you find most precious is what makes this job unlike any other and the most rewarding thing.

Frequently Asked Questions about Bright Horizons Quayside Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Quayside Day Nursery and Preschool accepts?

Bright Horizons Quayside Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Quayside Day Nursery and Preschool Open?

Bright Horizons Quayside Day Nursery and Preschool is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Bright Horizons Quayside Day Nursery and Preschool have capacity for?

Bright Horizons Quayside Day Nursery and Preschool has capacity for a total of 90 Children.

How far is Bright Horizons Quayside Day Nursery and Preschool to the centre of Ipswich?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Quayside Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Quayside Day Nursery and Preschool has an Enhanced Service - more info.