Spring Nursery Thorpe Hamlet

63 Wolfe Road, Norwich NR1 4HT
Review Us
9.8 103 Reviews
  • Spring Nursery Thorpe Hamlet, Norwich
Spring Thorpe Hamlet offers a friendly and secure approach to early years learning at an affordable cost. Children aged from 3 months to five years are given the best start to life through early years provision.

The nursery is located in Norwich and offers 53 Ofsted-registered places for children aged from three months to five-years-old. The setting was assessed as 'Good' by Ofsted in March 2023.

A team of caring, friendly and qualified staff help each child develop at their own pace in a safe, friendly and fun environment. Staff plan activities in accordance with the Early Years Foundation Stage (EYFS) and actively encourage parents to become involved in the life of the nursery.

The nursery is open from 8am - 6pm Monday to Friday, 51 weeks of the year, excluding bank holidays and staff training days.

Spring Thorpe Hamlet encourages you to 'Spring into Action' and book your child's place today.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Kat Ellington (Nursery Manager)

Number of Childcare Staff

  • 14

Total Places for Children

  • 57

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Sessions range in price depending on session times and age range.


    Fees can be requested by emailing direct or booking a tour.

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays, 1 week at Christmas & 3 staff training days

Parking

  • Although they do not have a car park, there is a large amount of on street parking directly outside the nursery entrance.

Spring Nursery Thorpe Hamlet Reviews (103)

9.8

Spring Nursery Thorpe Hamlet has a Review Score of 9.8 (9.840) out of 10, based on 12 reviews in the last 2 years.
Over all time Spring Nursery Thorpe Hamlet has 103 reviews.

Overall Experience
  • 90
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Date Published
  • 103
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Reviewer Connection to Spring Nursery Thorpe Hamlet
  • 85
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Total of 103, showing 41-60
Review from C B (Mother of Child) published on 31 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our daughter to Spring after her previous preschool shut suddenly. We are extremely pleased we found this childcare setting. I am impressed with the app that is used to log and communicate what my daughter is doing during the day. The staff are friendly, and my daughter is really happy in this
setting. We had some issues with the first payment invoices, but I think this was due to the central team, not the preschool, and was sorted out quickly. The outside space is lovely, and they have been on several trips outside the setting, which is something she never did at the previous preschool. Extra sessions are available again and easy to book because of the app, and communication from the staff makes us feel more involved with her preschool experience.
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Review from P E (Father of Child) published on 28 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed with Spring Nursery Thorpe since my child started. The app is a great tool to provide updates and two-way communication when needed. The staff are all incredibly friendly, and our child has a great day there and enjoys the food, toys and outside space. You can really tell
when something new has been learnt at the nursery, including songs, dancing and words.
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Review from Alex B (Mother of Child) published on 27 October 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My child has been going to Spring for almost a year and seems to love it there. The staff are very nice and friendly. At home, she naps for a good couple of hours but wasn't napping at nursery, but with a bit of persistence, things improved. The food is ok; they say they provide a balanced menu, but
I'd question some of it. They seem to spend a good amount of time outside, which I think is really important. Overall, they have been great and provided my child with great activities and care.
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Review from R A (Father of Child) published on 19 October 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Our daughter has been with Spring Nursery.
Communication generally was poor - emails missed.
Communication between management and staff was poor, ie I would email in and get a different answer from the staff.
They do not have environmental policies.
Children do not leave the nursery, although
the is a great woodland around the corner.
The nursery did not once fulfil an additional session request, despite taking new customers.
The staff themselves are lovely.
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Review from M V (Mother of Child) published on 7 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really happy with the nursery. Our son enjoys every day there. There are plenty of activities to do (he is under 2). He loves spending time outside and on the climbing frames. He was extremely clingy as a baby, but the staff were so helpful in getting him settled in the initial period. He loves
it now and gets excited as soon as he sees the entrance gate. The food on offer is varied and good.
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Review from Jennifer B (Mother of Child) published on 7 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves this nursery and runs in ahead of me in the morning, barely pausing to say bye! She's very close to her key worker, and her key worker seems to really care about her too. All the staff are lovely, and we're regular kept updated on the app of activities and changes in staff etc. They
do a wide range of activities, both indoors and out, and my daughter's speaking and motor skills have really come on since starting there. The only gripe we have is that she sometimes is sent home when she isn't actually ill but just teething, but we can see that the nursery has to be careful, especially in these times, and it can be difficult to tell the difference between teething and the beginning of a bug.
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Review from J K (Father of Child) published on 7 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very caring and friendly. Our son enjoys going there and has lots of fun with a variety of activities on offer. The staff are very attentive, and communication is frequent and relevant. He also really likes the food! Highly recommended.
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Review from D E (Father of Child) published on 8 September 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Amazing nursery, staff are great, and he has absolutely loved every second of his first year there.
Communication and the app are really handy for updates and reassurance when they first start.
The progress updates and activities are also so nice to see during the day when you are not with them.
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Review from M K (Mother of Child) published on 9 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Spring Thorpe is a lovely, caring nursery with friendly, approachable staff. There are always a wide variety of activities offered, and there are great resources inside and out. There is a good variety of food provided. The staff provide good updates on my child's experiences and progress. The app is
kept updated well and is very useful.
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Review from Natasha I (Mother of Child) published on 21 July 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
In the first four months of my child attending nursery at Spring in Thorpe, there was a very high staff turnover, sessions cancelled and interrupted, but the situation seems to have calmed down and turned a corner for the better. The outdoor space is limited, and my child is clumsy, but freakquently
injures himself on rocks etc whilst playing outside. The staff currently working seem to have things in hand and are very friendly and informative.
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Review from Faye B (Mother of Child) published on 27 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been so impressed with Spring Thorpe Hamlet. The communication is great, and all the staff make such an effort with the parents and children. My child has been attending since he was ten months, and he has settled so well here, which was a huge relief to me. The food they provide is also excellent,
and they have catered for a dairy allergy so well. I would definitely recommend this nursery!
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Review from Rachel C (Mother of Child) published on 21 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been at Spring since she was 11-months-old and is now in the pre-school room. It's a fantastic nursery, and the staff are all friendly, caring and supportive. There is a huge focus on outdoor play, which we love, and the activities are varied and creative. Our daughter always comes
home happy and tells us about her day. We will be sending our younger daughter from early next year, and I am confident she will flourish there as much as our first has.
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Review from Gemma H (Mother of Child) published on 20 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Spring has been absolutely amazing with both of my daughters – who are close in age but very different in personality. I must thank the manager for alleviating our concerns as were very new to the area (after a big re-location), and our daughters have never been in a setting of this size. The settling
in sessions helped lessen our stress levels and really helped our youngest, who was (at the time) much quieter and nervous. Fast-forward six months, and they are thriving. My youngest has grown in confidence and is no longer as shy or sensitive, and my oldest daughter's language has sky-rocketed. The setting is lovely, and I always feel confident in the staff, who have built amazing relationships with the children. The app is fantastic, as no matter how busy we are, we always feel in the loop. The food is always diverse and nutritious, and it's good to see that their tastes are broadening! Varied activities and messy play are always on the agenda too. We highly recommend Spring!
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Review from Carly C (Mother of Child) published on 18 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved to the area and were hoping to find a nursery for our almost 1 year old. This was our first experience of nursery bundled in with a house move and a relocation. The nursery staff were so supportive from settling in, gently in a way that suited our daughter best. She loves going to nursery and
talks about her key worker lots. The activities are wide and varied, so lovely to see photos pop up on the app of what they've been up to, and they've managed so well throughout the pandemic too. We'd be lost without them. You really feel like they are doing the best by each individual and really listening to what their interests and development areas are. I wouldn't hesitate in recommending Spring Nursery Thorpe Hamlet.
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Review from Kayleigh C (Mother of Child) published on 19 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been coming to Spring Nursery since April, and he’s getting on so well. He’s definitely come out of his shell since going there. They have been amazing in this difficult time. All of the staff are lovely, and my son loves his key worker.
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Review from Vicky B (Mother of Child) published on 4 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Spring Nursery Thorpe Hamlet has been amazing with my daughter. It is small enough to feel really nurturing whilst the facilities and the way it is run are professional and reassuring. The staff are friendly, committed and really kind. They attentively record and feedback what my daughter has been doing,
and I know from the way my daughter talks about the nursery that it’s happy, caring and encouraging environment. She had a tricky patch where she was unhappy about drop off, but the staff were always really good about making her feel safe and happy. They do an amazing job, and I would highly recommend it as a nursery. They spend a lot of time coming up with creative ways to entertain and educate the children both indoors and outdoors. The food is always nutritious and interesting. The communication from the nursery is excellent, and I feel really engaged with it.
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Review from Nicola T (Mother of Child) published on 3 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone really does an amazing job, especially during these difficult times. They make sure that you are completely in the loop with the activities they have planned, which is great. Since my son started in October, he has completely done a 180, going from being really shy since the first lockdown,
to now being back to himself. They have done a great job helping progress his speech, and always give me some ideas to help when he’s at home. Honestly, can’t rate everyone there enough.
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Review from Laura R (Mother of Child) published on 1 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son started in the pre-school room at the start of the year after his last nursery closed abruptly, so it was a sudden big change. He is so happy to go and has settled incredibly quickly. This has been enabled by the fantastic staff support and feedback reassuring us as parents, that there is every
reason to be extremely satisfied with the care provided by Spring Thorpe Hamlet. We have been very impressed by all the communication surrounding the service and the extensive measures being taken to keep everyone safe during these challenging and discombobulating times. We are so grateful for all the staff are doing. Thank you.
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Review from Bridget R (Mother of Child) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my children have attended this nursery from ages 1-4. I have always been very happy with them. My kids always loved going. The staff are all lovely and take great care of all of the kids. Would highly recommend.
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Review from Rebecca M (Mother of Child) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both our children have attended or do attend this nursery. Our son got on perfectly and now attends school. Our daughter, we were apprehensive about as she struggled to be away from us, however, we were pleasantly surprised! She loves attending nursery, the staff are amazing, promptly answering queries
and are courteous, patient and are easily accessible.
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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Spring Nursery Thorpe Hamlet is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Spring Nursery Thorpe Hamlet is calculated as follows: ( (121 Excellents x 5) + (23 Goods x 4) ) ÷ 144 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Spring Nursery Thorpe Hamlet is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 number of registered child places is 11.4, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Spring Nursery Thorpe Hamlet to verify any information. View our terms and conditions. Spring Nursery Thorpe Hamlet has an Enhanced Service - more info.