Kiddi Caru Day Nursery Burgess Hill

York Road, Burgess Hill RH15 9TT
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9.6 136 Reviews
  • Kiddi Caru Day Nursery Burgess Hill, Burgess Hill
Kiddi Caru Day Nursery and Preschool in Burgess Hill is rated Good by Ofsted (2022) and provides a welcoming, home-from-home setting for children aged 3 months to 5 years.

They offer spacious playrooms, a sensory room, a large garden with a forest school area, and an in-house allotment, creating a dynamic and stimulating learning environment. Children enjoy nutritious meals prepared by their on-site chef, who also leads baking activities. Their team supports each child’s development with tailored transitions and dedicated SENCo support.

With regular community outings, engaging curriculum programmes including Boogie Mites and Sing and Sign, and strong parent partnerships through the Famly App and relationship-building, they create a joyful experience for all. Located near Victoria Business Park with excellent transport links and on-site parking, they are a convenient and enriching choice for families in West Sussex.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Laura Flannigan (Manager)

Number of Childcare Staff

  • 40

Total Places for Children

  • 100

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas to New Year

Parking

  • Parking is available for parents and visitors outside of the nursery.

Kiddi Caru Day Nursery Burgess Hill Reviews (136)

9.6

Kiddi Caru Day Nursery Burgess Hill has a Review Score of 9.6 (9.619) out of 10, based on 32 reviews in the last 2 years.
Over all time Kiddi Caru Day Nursery Burgess Hill has 136 reviews.

Overall Experience
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Date Published
  • 136
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Reviewer Connection to Kiddi Caru Day Nursery Burgess Hill
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Total of 136, showing 41-60
Review from Vanessa E (Grandmother of Child) published on 22 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandson attended Kiddi Caru from July 2021 until September 2022. He absolutely loved his time there - not once did my grandson leave at 4pm unhappy. The care team are kind and considerate and always took such care to ensure that my grandson's needs were met. Such an outstanding environment to send
your child. I would recommend Kiddi Caru to any parent who would like their child to thrive at their own pace without any pressure or upset (coming home totally happy with their day).
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Burgess Hill
Hi, thank you for taking the time to leave a review and for the kind words about our team. We're so glad to hear that your grandson really enjoyed his time with us! Our team is incredibly passionate…read more
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Review from Leanne A (Mother of Child) published on 21 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started at Kiddi Caru at 14 months old and now has left to start school. She has flourished at the nursery, she enjoyed going and loved the staff who have taken very good care of her. She had fun every day with the activities and her learning has exceeded my expectations. I would, without
hesitation, recommend Kiddi Caru Burgess Hill. The staff working at this nursery are a huge, huge credit to this company. Thank you for all you have done.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Burgess Hill
Hi, thank you for taking the time to leave a review and for the kind words about our team. They work incredibly hard to provide exceptional childcare and education to all our families, so it's…read more
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Review from Coral G (Mother of Child) published on 21 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter attended the nursery since January 2021 after turning 3 years old. The preschool team have been great and my daughter really enjoyed her time here. I know my daughter loves to write/draw and I have seen a huge improvement in her skills since joining pre-school.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Burgess Hill
Hi, thank you for taking the time to leave a review. Our brilliant team work incredibly hard to help the children to flourish, so it's lovely to hear that your daughter was able to develop her skills…read more
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Review from Sarah A (Mother of Child) published on 20 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going to Nursery here since March. I was very worried she wouldn't take to it as she really didn't like new faces, but she has taken to it so well and now she's so much less concerned with new people day to day. She has come on leaps and bounds here and it is all down to the staff
and the fantastic ladies in Swan. I am so comfortable leaving her in their care and I appreciate everything they do. Even down to the small things like calling to mention she had been bitten by a bug and they were monitoring it.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Burgess Hill
Hi, thank you for taking the time to leave a review. It's fantastic to hear that our dedicated team in the Swan room have played a role in helping your daughter to develop her confidence. All of our…read more
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Review from Archie T (Father of Child) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has attended Kiddi Caru Day Nursery Burgess Hill since September and she loves it. The staff there are fantastic with her. She's always coming home with positive stories about what she has done during the day. She loves the art and craft and the making table. When we drop her off in the
morning she is literally buzzing to get in and play with her friends and she sometimes meets some at the door and makes the introductions. The staff are excellent, everyone from the office staff to the nursery staff. They're always polite, engaging and happy to discuss our daughter's development and involvement in activities. Our daughter loves them. It was important to us to find a place where our daughter could be herself and Kiddi Caru Day Nursery Burgess Hill really provides this in abundance. We are very happy with her care here and would recommend it to others.
Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Burgess Hill
Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.
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Review from Sarah M (Mother of Child) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is always happy to go to nursery and always returns home happy. This really is the most important thing for me. The nursery communicates well and has accommodated me when I have needed it. The staff are friendly and engage well with the children.
Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Burgess Hill
Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.
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Review from D G (Father of Child) published on 27 April 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
I would like to see more structure in the covid regulations to support and protect the children in alignment with other nurseries in the area.
The children spend too much time in the garden due to a lack of staff.
Mixing with other rooms of children of different ages promotes risk. Again I would like
to know what the nursery is doing to address the lack of staffing.
I am very uncertain that my child is being given the attention that was promised when inducting to the nursery.
Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Burgess Hill
Thank you for your feedback, we can reassure you that we are taking your concerns seriously and we have escalated your comments to the nursery management team. If you would like to discuss further,…read more
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Review from S K (Father of Child) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter loves attending and comes home with great stories of the fun she has had with the other children and people who work there! She has learnt a lot and has grown in confidence as a result of attending.
Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Burgess Hill
Thank you kindly for taking the time to review your nursery; it is very much appreciated. Your feedback will be passed on to the nursery management team.
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Review from Anya B (Mother of Child) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been at Kiddi Caru Day Nursery Burgess Hill for over a year now, and he has grown so much. He adores everyone there, and I couldn't ask for better people to look after him. I love that he gets so messy and dirty every day he's there, as it shows how much fun he has had.
Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Burgess Hill
Thank you kindly for taking the time to review your nursery; it is very much appreciated. Your feedback will be passed on to the nursery management team.
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Review from James L (Father of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
I would love to be able to write a glowing recommendation, for Kiddi Caru, but I can't. They have a great facility, most, if not all staff are good, and my dealings with the on-site management are usually good. But it is a big chain and is there to make money, so everything is cut back to bare bones.
They struggle to retain staff, due to the terms and conditions the staff are given, which means high turnover, which means disruption to our children. They have the bare minimum of staff to cover each room, which means if someone goes sick, which they do regularly, especially in the current climate, our children are moved from room to room causing much disruption to their routine. The "can you keep your child off" emails are becoming way too regular. They have also changed the way the school is catered, a cost-saving exercise, and my son has regularly said he didn't eat lunch, not sure if that is the standard of the food or just my son.
Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Burgess Hill
Thank you for your feedback. We can reassure you that we have taken your concerns seriously and we have passed on your comments to the nursery management team. If you would like to discuss this…read more
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Review from Max C (Father of Child) published on 21 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly staff and always doing great activities with kids. One staff member is fantastic, and always feel my boys had a great day - given updates of what's he's done, what foods he's eaten, etc.
Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Burgess Hill
Thank you so much for taking the time to review us. It is very much appreciated.
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Review from Emily D (Mother of Child) published on 3 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son joined this nursery as a 6 month old so I could return to work and our experience has been good. They are all fond of him, he is excited to see them when I drop him off and he comes home tired and ready for bed. He does long days 07:30-18:30. He naps with them. He struggled for a week or two
to adjust to napping in a room where there is other noise but the staff got to know him and now they’ve cracked it and he gets plenty of sleep most days. He’s a laid back baby but he is obviously comfortable here. He struggled with first foods and the guys again got to know him and tried new ideas and he’s now eating well (turns out individual veg isn’t his thing he prefers meals) the food is good and varied. I get pics and videos every few days via their online portal. I’m very happy with them and the price is pretty comparable to other nurseries.


They have a separate garden for each age group and they are outside a lot which my boy loves. Good separation of ages too with lots of space.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Burgess Hill
Thank you for taking the time to leave a review. It is very much appreciated.
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Review from Megan R (Mother of Child) published on 23 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been at Kiddi Caru for almost a year now and has come on leaps and bounds. When he started in the 2s room he was non-verbal and very socially removed due to his ASD, the wonderful SENCO (Special Educational Needs Coordinator) and staff have worked with us to get our son talking, playing,
and most of all comfortable in the setting. Nothing is ever too much to ask of them, they report back about his day and we have seen how their dedication and expertise have really made our little one feel at ease and come out of his shell. Not only are the staff in his room amazing but those that are are in other parts of the nursery are too, they are all so kind, cautious, fun, and well trained. I honestly can't recommend the nursery enough!
Reply from Caron Moseley, Marketing at Kiddi Caru Day Nursery Burgess Hill
Thank you for your kind words and for taking the time to review our nursery. It is very much appreciated.
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Review from Doina S (Mother of Child) published on 8 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter always gets so excited about going to nursery. Her keyworker and staff are wonderful and very friendly, my daughter loves them. They are amazing and doing a brilliant job especially now, through the pandemic. They worked hard to keep the nursery open and all kids safe. There are very good
safety measures in place. Well done to all team. Thank you.
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Review from Emma T (Mother of Child) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery is great! Both my 2 year old daughter and 1 year old daughter attend and love it. The staff are lovely and their development has come on leaps and bounds thanks to them. In particular, one member of staff in the Geese room has helped my daughter resettle in since lockdown and has helped
her speech so much.
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Review from Louise C (Mother of Child) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son attends Kiddi Caru and it's the best choice we've made. He only goes two days a week but each day he gets so excited to go and always comes out with such a smile and always tells me he's had a good day. Would certainly recommend to anyone contemplating or looking for their kids as they will be
in safe hands.
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Review from Stuart R (Father of Child) published on 24 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were apprehensive about our son starting in October when he had not long been 2 years old and he is still non-verbal however the staff at Kiddi Caru have all been fantastic with him and he always gets so excited about going back each week. All of the staff are very polite and take an interest in
our son's development and wellbeing. We cannot rate them highly enough especially one member of staff who he has already developed a real bond with. We cannot rate the team highly enough!
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Review from Charlie H (Mother of Child) published on 12 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been so impressed with the nursery. My daughter started just before Christmas and I was understandably apprehensive about leaving her.
However, she has settled in so well and the staff have been fantastic. Three ladies, in particular, have taken the time to get to know me and my daughter,
share her day and my daughter has clearly bonded with them well.
She loves going to nursery and it makes my job as a working mummy so much easier!
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Review from Sarah M (Mother of Child) published on 11 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery is fantastic. The staff are absolutely brilliant with our daughter and she has excelled massively since joining. They are always doing different activities, crafts, leanings and experiences with the children. The dancing, yoga and sign language are also brilliant.
We are over the moon
with how our daughters first 7 months have been at this nursery and look forward to watching her grow and develop further with them.
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Review from Jo R (Mother of Child) published on 11 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going here since he was 8-months-old and he loves it. He really thrives here and has made some good friends. He has liked all of his carers and is now in the pre-school room. The food is varied, they do lots of fun activities. The nursery is open long hours/during holidays which really
helps working parents and he learns new things every week. My second child has recently started in the baby room and it’s reassuring to know he will be in good hands.
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Current Review Score: 9.6 (9.619)

Overview of Review Score

The Review Score of 9.6 (9.619) out of 10 for Kiddi Caru Day Nursery Burgess Hill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.619 for Kiddi Caru Day Nursery Burgess Hill is calculated as follows: ( (273 Excellents x 5) + (82 Goods x 4) + (20 Satisfactorys x 3) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 381 Ratings = 4.619
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kiddi Caru Day Nursery Burgess Hill is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (1)

Laura

Laura

Job Title: Nursery Manager

Laura has a wide range of experience in early years and has a passion for providing high-quality education and care for children and their families.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kiddi Caru Day Nursery Burgess Hill to verify any information. View our terms and conditions. Kiddi Caru Day Nursery Burgess Hill has an Enhanced Service - more info.