Bright Horizons Teddies Woking Day Nursery and Preschool

15 The Grove, Woking GU21 4AE

Bright Horizons Teddies Woking Day Nursery and Preschool, Woking, Surrey
Bright Horizons Teddies Woking Day Nursery and Preschool, Woking, Surrey
Bright Horizons Teddies Woking Day Nursery and Preschool, Woking, Surrey

Bright Horizons Teddies Woking provides a fun and stimulating environment with a wide range of play equipment and activities that are age-specific and crucial for pre-school learning.

The nursery offers skilled childcare professionals and a varied learning curriculum that helps children to develop and be well-prepared intellectually and emotionally for full time education. A highly trained team pursue key EYFS goals and respect both children and parents.

Group: Bright Horizons Family Solutions

Person in charge: Samantha Rose (Manager)

Local Authority / Social Services: Surrey County Council

Number of Staff: 18

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 64

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Bright Horizons Teddies Woking Day Nursery and Preschool has a Review Score of 9 (8.966)

The Review Score of 9 (maximum of 10) for Bright Horizons Teddies Woking Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Teddies Woking Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.185 for Bright Horizons Teddies Woking Day Nursery and Preschool is calculated as follows: ( (80 Excellents x 5) + (111 Goods x 4) + (34 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 227 Ratings = 4.185

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.781 Points relating to the number of positive Reviews for Bright Horizons Teddies Woking Day Nursery and Preschool is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 10 Reviews ÷ 12.8 Target = 0.781

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    12
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Teddies Woking Day Nursery and Preschool?

  • Extremely LIKELY
    14
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Teddies Woking Day Nursery and Preschool

  • Mother of Child
    15
  • Father of Child
    4

Our son has attended Bright Horizons Teddies Woking Day Nursery and Preschool since he was 9 months old, he is now 3 years old. As such he has been in the baby room, little learners and now pre-school. His time in each room has been exceptional. The care provided has been excellent and the nursery has helped his development very well so he has always met his milestones.

The staff are friendly and approachable and clearly care about the children they look after. I cannot recommend this nursery enough!

Thank you to all the staff.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both of my children have attended Teddies ad we have been happy with the care they have received. The staff are friendly and helpful and always looking for ways to improve the nursery.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

I am very happy with this nursery. We used it in the past as well for our daughter. The reason we had to go to a different nursery is because we moved house, but now we are back in the area we are happy to place our daughter back in.

I already noticed an improvement in my daughter's behaviour and language.

Thanks!

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The overall experience has been very good. Both children are developing at a very pleasing rate.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My child enjoys the school and happily relates his days to us at home. Overall I am very satisfied with the school and feel that his behaviour and wellbeing is positively influenced by his carers. Less staff turnover would be nice, as would visits with local care homes to expose the children to people of all ages.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Satisfactory

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Satisfactory

Value for Money: Good

Katherine O'Brien, Digital Marketing Coordinator at Bright Horizons Teddies Woking Day Nursery and Preschool responded to this review on 08 Nov 2017:

Thank you for taking the time to submit a review. Many of our nurseries are building links with local care homes and I will bring this to the attention of the Manager so they can look at doing the same! It really is lovely when we see the children in our nurseries in the care home spending time with the elderly reading and singing!

My son was very timid when he joined Teddies, but over the last two years, his learning curve is really good. He is more active since he joined nursery and socialises himself well. The staff are very friendly and helpful.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Overall, very pleased with the nursery. Great staff who make a big effort to get to know children and their needs. Full days of fun and learning. Both children absolutely love it!

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My son feels safe because of good security to get into nursery. He loves the staff. He keeps talking about the staff at home. He roleplays his day at nursery at home and pretends to be the staff. He enjoys playing with his friends. I know he is really happy at nursery.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both our boys have had very positive experiences from attending Teddies from the age of twelve months up to school age. The childcare staff are excellent and there are certain long-serving staff members who have been adored by both my sons. Staff are responsive to the individual needs of my sons.

The recent refurbishment has really brightened up the large light rooms.

When my eldest son was in his last few months in pre-school prior to starting school, I did feel activities could have been made slightly more challenging to help him get ready for school and stop him getting bored. I do appreciate this is difficult with the pre-school children's ages spanning two years.

Additional ad-hoc days are extremely expensive.

We have not had any reason to consider alternative childcare in nearly 5 years.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Satisfactory

A great nursery where my daughter has been very happy since she started there at 18months old (she leaves this month to go to school). The staff are the nursery's biggest asset and are really caring. The big rooms and garden are all positives. We all feel at home there.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

The staff (childcare) at Teddies are wonderful. They take the time to understand your child, and all the staff know all the children from different rooms. The garden play is the best element, and I love that they are committed to going out twice a day, regardless of the weather.
However, it's a shame staff turnover is so high. The admin/management is the weak point and we have considered moving to another nursery because of this. Communications are poor quality and bill payment is a monthly issue. Simple steps could improve the management - parent relationship. However, the childcare staff compensates for this.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Poor

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

Marketa Cardon, Bright Horizons Team at Bright Horizons Teddies Woking Day Nursery and Preschool responded to this review on 12 Sep 2016:

Thank you for your feedback – your thoughts are very important to us. By giving us your feedback, you are helping us to understand how we can provide the highest level of care to our children and families. I would strongly recommend that to express your views to the Nursery Team and the Regional Manager. It's important to us that parents and children are totally happy with the high level of care we provide.

Teddies is expensive.
Areas to improve on:
- More learning activities (example: children should try and tell stories).
- More rhymes.
- More variety in food, like yoghurt and rice.
- Get more bikes in the garden.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Likely

Average Rating: 

 3.2 out of 5

Overall Standard: Satisfactory

Facilities / Outside Space: Good

Learning: Satisfactory

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Satisfactory

Staff: Satisfactory

Food / Nutrition: Satisfactory

Management: Satisfactory

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Poor

Marketa Cardon, Mrkg at Bright Horizons Teddies Woking Day Nursery and Preschool responded to this review on 12 Sep 2016:

Thank you for your feedback, your views are important to us and we appreciate you taking the time to share your experiences and compliments about our nursery. By giving us your feedback, you are helping us to understand how we can provide the highest level of care to our children and families. I would strongly recommend that you speak to the Nursery Manager and express your views, and if there are any areas of concern we need to make sure that they are addressed and you’re totally happy with the high level of care we provide.

Our eldest daughter began Teddies a year ago and she absolutely loves it at nursery. Her eating has really improved and she has made lots of friends and grown so much in terms of development and self-confidence. The staff are really lovely, calm and so warm and friendly. always approach the children as individuals.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Teddies is always the best for me. Staff are extremely good. My son has thoroughly enjoyed learning here during this time.
Suggestion: sometimes looks a bit overcrowded. If that can be reduced a bit it's really good.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Brilliant teachers.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Good

Marketa Cardon, Bright Horizons Team at Bright Horizons Teddies Woking Day Nursery and Preschool responded to this review on 12 Sep 2016:

We really appreciate that you have taken time out to share your feedback, your opinion is very important to us. I am going to share your comments with the Nursery Manager and ask her to address your areas of concerns.

A very positive experience. Building and facilities a little tired but more than compensated for by excellent staff - unfailingly kind to my son over the last 3 years. Would and have recommended to others.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Satisfactory

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Good

Picnic organised on a Saturday that was a very good experience. Engaged the commitment of the staff and the good presence in numbers.
My son being an only son, it's thanks to this organisation for me to see them interact with other children and that is very special for me. Thank you for organising this.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Excellent

Safeguarding: Good

Value for Money: Good

I was very impressed with Teddies Nurseries from the first day of being shown around and continue to be impressed so much so that I am also sending my second child there. The staff are great, friendly and you genuinely feel safe that the kids are well looked after. From management through to the chef there's almost a family feel of everyone doing their best. Looking after children is a tough job and I've great respect for the team especially when there is so much paperwork. It's great that the food is cooked fresh onsite with a wide variety on the menu and that the kids have a good outdoor space to run around.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Overall my children (1) and (3) seem happy at teddies. The staff are great with them.
My main item of feedback is the lack of interesting/exciting activity. There is plenty of painting/colouring/playing, cooking club and science activities like planting flowers but I do feel that with such a large number of activities in easy reach of the nursery that some outings etc could be organised to break the kiddies out of their weekly routine a bit. For example the light box always offer storytimes, messy play, treasure hunts and other children's activities, the library offer chides sessions, the wwf building offer activities and learning sessions for all ages and there is a large green space where sports day type activities or a lunchtime picnic could be organised. I appreciate it is a challenge ratio wise but it's such a shame they miss out on so much so close to the nursery building! I'm sure parents would volunteer to chaperone on outings for a few hours if consulted.

How likely would you be to recommend Bright Horizons Teddies Woking Day Nursery and Preschool? Neither Unlikely or Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Satisfactory

Facilities / Outside Space: Satisfactory

Learning: Satisfactory

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Satisfactory

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

Samantha

Samantha Rose

Job Title: Nursery Manager

Joined: 2004

Description:

I have been with Teddies Woking as a Nursery Manager since January 2004. I have previously worked at the nursery as the Room Leader of our Baby Room and then as Deputy Manager after joining the nursery in November 1998.
I am NNEB qualified and completed my training at Guildford College, gaining my qualification in 1991. Since qualifying I have worked in day care and have enjoyed meeting many families and watching the children in my care grow and learn, while developing my skills and progressing to my current role.

Ana

Ana Santos

Job Title: Deputy Manager

Joined: 2015

Description:

I am Portuguese and finished all my studies in Portugal. I have a Degree in Modern Languages and Literature and have successfully completed a course in teaching both English and Portuguese. I also have a Master’s Degree in Special Needs Education and have worked/taught ages 3-17 and also worked with some adults. I started working at Teddies in November 2015 joining the Baby Care team. I then became the Room Manager for Baby Care in March 2016. In May 2016 I became the Nursery Deputy Manager.