Bright Horizons Guildford Boxgrove Day Nursery and Preschool

19 Boxgrove Lane, Merrow, Guildford GU1 2TD

Bright Horizons Guildford Boxgrove Day Nursery and Preschool, Guildford, Surrey
Bright Horizons Guildford Boxgrove Day Nursery and Preschool, Guildford, Surrey
Bright Horizons Guildford Boxgrove Day Nursery and Preschool, Guildford, Surrey

Bright Horizons Guildford Boxgrove Day Nursery and Preschool (formally Starfish) offers high quality childcare and education for babies aged three months up to pre-schoolers aged five. The nursery was rated 'Good' by Ofsted in its latest inspection in May 2016.

The nursery is very proud to have a science lab and studio offering children boundless opportunities to create, discover and experiment. There are also three beautiful outdoor areas with direct access from each room which have access to a mud kitchen.

The nursery offers a wide variety of activities to nurture children's natural curiosity including: music, yoga, Spanish, in2sport, Techno Tots, Gymboree, as well as an art studio.

Nutritionally-balanced menus using fresh ingredients are prepared by the on-site chef.

Group: Bright Horizons Family Solutions

Person in charge: Clare Greener-Simon (Manager)

Local Authority / Social Services: Surrey County Council

Number of Staff: 28

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 96

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Directions:

Set in a residential area of Merrow, on the outskirts of Guildford town centre. Just off the A25. Conveniently located close to major bus routes and to London Road (Guildford) railway station.

Parking:

Onsite parking available.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Bright Horizons Guildford Boxgrove Day Nursery and Preschool has a Review Score of 9.1 (9.126)

The Review Score of 9.1 (maximum of 10) for Bright Horizons Guildford Boxgrove Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Guildford Boxgrove Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.761 for Bright Horizons Guildford Boxgrove Day Nursery and Preschool is calculated as follows: ( (324 Excellents x 5) + (90 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 419 Ratings = 4.761

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.365 Points relating to the number of positive Reviews for Bright Horizons Guildford Boxgrove Day Nursery and Preschool is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 19.2 positive Reviews (96 registered maximum number of service users ÷ 5). 7 Reviews ÷ 19.2 Target = 0.365

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    29
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool?

  • Extremely LIKELY
    34
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Guildford Boxgrove Day Nursery and Preschool

  • Mother of Child
    31
  • Father of Child
    3
  • Uncle of Child
    1

It's such a nice feeling in the morning when we can drop off our two-year-old son at nursery and he confidently goes off happily with the carers in Tigerfish.
This is due to their hard work and caring attitude towards the children. We have been highly impressed with the nursery since day one and this standard hasn't dropped over the last nine months we have been here.
All the staff are so open and welcoming.
Our son really enjoys his time at nursery and has created a special bond with lots of the team.
Thank you!

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Both my boys love their days at nursery and have flourished under the care and support given by all the staff. The family have always been kind and helpful to us as a family and have always been on hand to help us with any issues or problems that have occurred regarding my boys' attendance.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My son has been at Starfish for about a year now and words cannot express how much he's progressed. The staff are great and very attentive.

My son suffers from food allergies and they have been great. I couldn't recommend Starfish enough.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The management and staff at Starfish are excellent. They are very friendly, helpful and accommodating and create a very warm and homely environment for the children.

The nursery's indoor facilities are very good and their outdoor areas perfectly adequate for the space they have. It's a shame there's not a bit more outside space for the older children to run around a bit more. The children have fun, but I feel a few more structured activities throughout the day might be beneficial, especially for the older children. Overall, I'm very happy with this nursery.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Good

Activities: Satisfactory

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

Our child has attended Starfish Day Nursery and Preschool for 10 months and we couldn't be happier with how he has settled in. I have many friends with children in different nurseries and whilst they all look after the children very well, I feel the thing that sets Starfish Day Nursery and Preschool apart is how supportive they are of the parents. Management really appreciates that the majority of children are there because their parents have to work and they make it as easy as possible for both the children and the parents.

I admire the staff integrity and how every member greets me and my child, regardless of whether he is in their room.

He loves Gymboree too and it's great that this is included in the fees!

He loves the food and often has double helpings! They were fantastic at helping us with weaning and prepared his own food during this time. They are very respectful of my choices as a parent such as not giving him sugary desserts and always have healthy alternatives.

Nappies, wipes and formula being included are a real bonus!

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

Both of my children grew up at this nusery and I cannot thank the staff enough for taking such good care of them. The management and supervisors have always been extremely attentive, sensitive and helpful. They prepared the children for their reception years very well. They have always been very creative in the activities as well. Both of my children have had such a wonderful time here and we will all miss the staff, who are now our friends!

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Starfish Day Nursery has a very positive and homely vibe to it. Staff are always friendly and welcoming even if they are not the ones working directly with your child. The spaces are good with good variety; garden, muddy kitchen, art studio etc

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We moved to the area in the summer and needed to find a nursery for a few months for our eldest before he started school and our youngest who had just turned one. I visited Starfish and loved the friendly atmosphere and aspects of the nursery's provision. Since starting there, my boys have been extremely happy - I was really concerned about the transition from their old nursery, but the staff really worked hard to make them feel settled and happy.

Having had experience of a couple of nurseries I feel Starfish's unique selling point is that their staff (including the hands-on management team) are genuinely warm and caring, above and beyond other providers. They really do provide a very loving atmosphere, where they seem to really care about your child.

So if you are looking for a place where your kids will be happy and cared for then this is it.

My only negative is that the outside space isn't huge - although the facilities they have outside are good.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter first started with Starfish 3 years ago when she was 1 and she is now coming to the end of her time there.

Back in 2013 I was due to go back to work and as such I required childcare for some days. After looking round at several places, I needed somewhere I felt comfortable leaving my child. Starfish was my first choice and my daughter has loved her time there ever since. My second child started a few months ago, a little older at 2 but settled in straight away which is always comforting as a parent. I do think it helps having big sister there and they do sometimes get to play together.

The managers are fantastic and have a great team of girls working for them. They are always very polite and easy to talk to if there are any problems. Both my girls come home smiling, well fed and tired out for bed and excited for their next visit! Thank you Starfish!

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Our son is very happy at Starfish, after I drop him off in the morning I don't have to worry about him as I know he loves it and the staff that work there.

They were wonderfully supportive when settling him in and made the transition into his second room very straightforward too.

The staff love the children and care for them well. We're so happy we choose Starfish for our son.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Amazing nursery and amazing staff! Had my first son in from 10 months until he went to school last year! Currently have my 1 year old there and he loves it, so helpful and assuring in transitions and staff are amazing when parents want to do something with their child/parent requirements and give advice if wanted e.g potty training! I wouldn't leave my children with anyone else as I know my children will be safe and looked after.
10 out of 10! Brilliant nursery to send your child.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Absolutely fantastic nursery, cannot recommend it enough. Staff are kind and caring and my children absolutely love it. We feel confident leaving our children and that they will be well fed, well cared for, and also have a lot of fun.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My 3 year old son has been attending Starfish Day Nursery since he was 8 months old. From the first phone call to arrange to look around, up to and including the present moment, Starfish has been a wonderful, caring, attentive, responsive and fantastic extension of our family.
As I'm sure most parents do, I visited a number of nurseries before making a choice, and the overwhelming sense that the staff at Starfish have everything covered and that nothing would be too much trouble was the difference which made our decision an easy one in the end. Comparing opening hours, menus and daily rates is one thing, but you can't beat that gut feeling that your child will be looked after as you would look after them at home.
The nursery has a warm community feel to it, underpinned by a calm professionalism from all the staff and managers, and I have no hesitation in recommending Starfish in the strongest possible terms to any prospective parent .

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

When I enrolled my daughter at Starfish, I was a very anxious Mummy! I wasn't sure if Nursery was the right step for my daughter or me..... Starfish was definitely the right step! From the moment the phone was answered to arrange to look around, the staff were and are happy, positive and confident. The staff involved in my daughters settling sessions knew I was anxious and never rushed me during the process. They spent plenty of time talking over my daughters routine and giving me confidence to leave her.
My daughter has now been attending the nursery for over 18 months and absolutely loves it. ( as do I!) she is confident, developing well and thrives on the activities she does at starfish with her friends and the staff. I would not hesitate to recommend Starfish Nursery to other families.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Marketa Cardon, Bright Horizons Team at Bright Horizons Guildford Boxgrove Day Nursery and Preschool responded to this review on 12 Feb 2016:

We really enjoy hearing from our families and understand how important your views are. Thank you for taking the time to share your thoughts.

My daughter has been going to starfish nursery for just over a year now and she loves every day she goes. The staff are very friendly and so caring and great with the children. I always know that my daughter will have a great day there and she always enjoys the different activities and all the lovely food that is provided.

Thank you starfish :)

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our son started with Starfish in August 2015. I was very reluctant to put him in nursery but had no choice as I was going back to work full time. The staff were and have been amazing with both of us!! They recognised how hard it was for me leaving my baby to return to work and gave us both support. Settling in was hard but we felt very supported and this made it so much easier for me on the first day back work as I knew our son was settled and happy. He has done nothing but flourish since he has been there. The staff, management, food, facilities and care are amazing! One thing I love is that the staff are so hands on and not afraid to give cuddles - I think that this is so important. I am very happy with Starfish and would highly recommend them.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Our daughter is two in May and she has been going to Starfish since she was 9 months old. Starfish took great care of our daughter in the baby room. Helping her with sensory, signing, painting and much more. They kept to our routines and also helped up with new ones.
Now our daughter is in the toddler room and she has progressed so well in her speech, painting and social skills.
We highly recommend starfish for anyone looking for a nursery that is compassionate and has their child's best intentions in mind.
It can also be difficult for a working parent to leave their child and Starfish were also very supportive during the transition of dropped our daughter off.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Fan-blooming-tastic!!!!!!
Everything about Starfish has been wonderful!! The staff and management are such wonderful people who are obviously happy in their job. As a teacher I know how important this is on the impact of quality of care given. Happy staff make happy children. Our daughter has bonded with staff and children fantastically. She loves coming to nursery and always has a smile on her face at the end of the day. Brilliant facilities, great communication, approachable management, yummy food, caring staff......what more could you want!?!

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We have used Starfish since 2010 for our 3 children and view it as an excellent provider of childcare. All staff are extremely warm and welcoming and get to know each child's needs quickly and carefully. There is a very supportive atmosphere for parents and children in Starfish. Children have a wide range of activities available to them and learn to make valuable, respectful relationships with other children and adults. A fantastic place to spend your early years!

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our son joined the nursery when he was a year old. We do not know what to praise more - the staff, the management team, the facilities or the amazing food! Everyone is so approachable and supportive. They will tailor the activities for your child especially if he/she is not happy with something. For instance, at first our little one did not enjoy Gymboree classes. The teacher would sit with him at the back. A couple of classes later, our little one was dancing with the whole group.
Cannot recommend them enough!

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both of my children have attended Starfish nursery over the last 2 years and I have been extremely happy with the way that they have been looked after and as a result they have been very happy. They have a variety of activities during the week to keep them entertained. Not only do the children feel welcome at Starfish, but us as parent as well, there is always a happy face saying hello as we drop off or pick up the children. One of my children has severe allergies, and I have full confidence in the staff at starfish. The management have made sure all staff throughout the nursery aware of the allergies and have a detailed plan in place to deal with this. Overall I would recommend starfish to anyone looking for a nursery for their child.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

When choosing a nursery for our child we visited a few but we knew on the first visit that Starfish that this nursery would suit us. The staff are really friendly and helpful. Our child took a while to settle and all the staff were really supportive. I've always felt reassured and confident leaving my child with them. All the staff seem to know each child and although they have separate classes it always feels like a community. Our son is really happy at Starfish and I really think that's down to the dedication and attention from all of the staff.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

We have been using Starfish nursery for nearly two years now for both our kids, although our eldest is now at primary school she was at the nursery for about 6 months prior to starting school.
The service we have received at Starfish has been excellent as they have provided our kids with the right environment to improve their social skills and develop their characters. The learning and development skills that our daughter experienced prior to going to primary school has helped her to be at the top of her class, especially in the role of phonics which was a new technique that we learned as parents from Starfish.
Our youngest is also developing just as quickly with his social skills and we are very happy with his development at Starfish.
I would not hesitate to recommend to any prospective parent that Starfish has provided our kids with the right tools to develop. All the staff are friendly, passionate about the kids and very supportive towards our kids development.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Starfish has been amazing for my son, he has improved on his development extremely since starting 5 months ago staff are very knowledgeable and easy to approach with a real love for the children they look after. any concerns I have always had phone calls form them straight away so communication is very good. Starfish have a lot of extra activities and outside groups that come in to entertain the children and help with their overall development.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My little boy Loves going to Starfish, he is always very happy when I drop him off and the staff are extremely friendly and passionate about what they do. I always get a quick summary of what he has been up to when I pick him up which means I have an idea of what he is talking about when we get home.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

I have had 2 children attend the nursery over the last 6 years, both started at 9 months old.

I have always taken great comfort in knowing my children will have a great day at Starfish, not only in learning and developing but by playing with their friends and teachers and laughing lots. The food they eat always smells fabulous and my children love it and eat many new things that I am sure they wouldn't even try at home!

The staff are always approachable and very kind to the children.

I will be very sad once it time for my youngest to leave this year.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

To me the sign of a great nursery is that my daughter is always so happy to go there every morning. She has forged close relationships with the staff, who genuinely care for her and she takes part in lots of fun activities. I would recommend Starfish to any parent considering placing their child there.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

My elder daughter has recently graduated from Starfish, 3.5 years since her first day...

I remember very clearly the stress of going back to work and choosing the right nursery: someone to look after your most precious bundle! But once I visited Starfish, it was an easy choice - the staff are simply amazing. They are incredibly supportive of everything that parents may fret about: from baby routines, food issues, potty training, changes to parents' diaries, etc...

They are really good at communicating with the parents and it has a lovely family feel to it - everyone knows and cares about every child.

Starfish are also very focused on the child's development, particularly in the pre-school, and I felt that they did an excellent job of preparing my daughter for school.

My little girl (aged 2) goes there now and as we drive up towards the car park she goes "Nursery - yay!"

That says it all, really...

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Marketa Cardon, Mrkg at Bright Horizons Guildford Boxgrove Day Nursery and Preschool responded to this review on 13 Oct 2015:

Thank you for your supportive feedback.

I started using Starfish in 2009, for my Son. Prior to picking nursery I viewed 4 others and then sent my husband in. We were both delighted with what we saw , and my son loved it from day one. The staff could not have been more welcoming both to the children and to the parents and no task was too big for them. Each time my son moved from one room to the next , the transition was fantastic, so when my daughter came along, we did not think twice about her starting there too.
My daughter had an accident in Feb 14, which resulted in her damaging her mouth. I was very concerned about her eating but yet again the staff in her room went beyond their role , and ensured that she was fine in all aspects.
In September we left starfish as my daughter started school. Both the children will miss the staff as will my husband and I, as they are not just a nursery, they become part of your family.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Marketa Cardon, Mrkg at Bright Horizons Guildford Boxgrove Day Nursery and Preschool responded to this review on 07 Oct 2015:

Thank you so much for your positive feedback. We are delighted to hear that you are happy with the level of care our nursery provides.

Fantastic nursery. Love them to bits. Couldn't have been more helpful, kind, friendly, warm and fun. My boys loved being at this nursery and formed close friendships with the other lovely children and staff. Very professional and on the ball. The food is freshly prepared every day by the talented chef. They prepared my children for school so well from phonics to sitting nicely and creating lovely learning journeys. I had total faith in them every day my children were at Starfish. The management team put so much effort in. Thank you for being so wonderful xx

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Marketa, Mrkg at Bright Horizons Guildford Boxgrove Day Nursery and Preschool responded to this review on 07 Oct 2015:

Thank you so much for your positive feedback. We are delighted to hear that you are happy with the level of care our nursery provides.

My son has just started in September here. We have been so happy with how quickly and happily he has settled in. The staff are really lovely and he clearly likes them. The range of activities and little classes they have is fantastic and very varied and my child is really enjoying going in everyday.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Marketa, Mrkg at Bright Horizons Guildford Boxgrove Day Nursery and Preschool responded to this review on 06 Oct 2015:

Thank you for your review. By giving us your feedback, you are helping us to understand what we do well.

My daughter has loved her time at Starfish Day Nursery. From the moment we took our first steps into the building on our first visit we knew we had found "home". The staff are amazing and care so much for the children and genuinely want to be there and do everything they can for the children. No challenge is too small for them from a disability to an extreme fussy eater!
I knew 100% that my child would have the best of care and seeing all the smiles at the beginning at end of day would always confirm that along with all the many treasures they bring home. The nursery also really looks after the parents in making sure they know everything that is going on and have a say in any changes.
I know that with any other children of mine, I would not hesitate to send them to this nursery. They are going to be truly missed not only by my daughter who loves them dearly but also by myself.
Thank you so much to everyone, you all ROCK!!!!!

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My boys were known, loved and well cared for. I trust the staff and always felt happy leaving the boys in their care.

Management always accommodating, helpful and a smiling face at drop off and pickup.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Marketa, Mrkg at Bright Horizons Guildford Boxgrove Day Nursery and Preschool responded to this review on 01 Sep 2015:

Thank you very much for your warm words about our nursery. We really value your positive feedback.

My nephew attends Starfish Day Nursery and I regularly collect him and am always greeted with a friendly welcome, the staff are really polite and my nephew is always very happy and smiling a lot telling me about his day. I would recommend Starfish to anyone I know that is in need of childcare.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Marketa, Digital at Bright Horizons Guildford Boxgrove Day Nursery and Preschool responded to this review on 01 Sep 2015:

Thank you for your warm words and positive feedback. We appreciate you taking the time to share your experience and compliment on our nursery.

My child started at Starfish when she was just 3 months old. She loves coming into nursery. The staff are so loving and friendly. It is a lovely environment. The staff always follow her dietaries and ensure she is not in contact with anything in which she should not be because she does have an allergy and the staff at Starfish manage it well.

How likely would you be to recommend Bright Horizons Guildford Boxgrove Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Marketa, Mrkg at Bright Horizons Guildford Boxgrove Day Nursery and Preschool responded to this review on 01 Sep 2015:

Thank you so much for your positive feedback. We are delighted to hear that you are happy with the level of care our nursery provides.

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

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Laura Pearson

Job Title: Deputy Manager

Joined: 2010

Description:

In 2008 I completed my CACHE Diploma in Childcare and Education Level3, at Guildford College, and upon completion, I joined Starfish in September 2010 as a Nursery Nurse.
Over the past 6 years I have progressed within the company; I have successfully managed our toddler room before being promoted to room based Third in Charge in April 2015, and during this time I managed our baby room.
In August 2016, I was successful in becoming Deputy Manager. I enjoy the diversity of my role, as I am able to support the Nursery Manager as well as working with the children and supporting my team.

No image found

Clare Greener-Simon

Job Title: Nursery Manager

Joined: 1999

Description:

I began my career working with children in 1999 when my own four children were in school. I worked as a Teaching Assistant, Midday Supervisor and an After School Play worker. In June 2005, I began my Access to Teacher Training course and alongside this qualification, I also gained my GCSE Biology and English. I progressed within my studies and completed my Foundation Degree Early Childhood Studies in 2009 and then I successfully completed my BA (Hons) Early Childhood Studies in 2010. I briefly continued my career in a local school, before joining the team at Starfish Day Nursery in 2012 as a Nursery Nurse, working in our toddler room. I was successful in being promoted to Preschool Principal in June 2012. I spent nearly two years in this role and thoroughly enjoyed using my knowledge, skills and experience to ensure all of the children in my care were nurtured towards their next transition to school.