Bright Horizons Canterbury Day Nursery and Preschool

I am grateful and would like to recommend this nursery.

My child went to this nursery and we only changed due to moving area. My daughter who was 18 months when we left had a great bond with the staff who looked after her in the baby room. I felt reassured when I left her their knowing she was happy. Was really happy with the food they provided and the toys for her to play with.

My son took a while to settle but the staff have gone the extra mile in finding and suggesting ways to calm him.

This nursery is excellent - I have only positive things to say about it. My children have both been nurtured, developed and supported in every way. The staff genuinely care and are so thoughtful. My son is very energetic and they understand that he's not naughty. The make sure he gets lots of exercise and appreciate his manner and exuberance. The food is great, management is professional and safeguarding is exceptional. Don't be put off by the portacabins - inside they're fantastic and staff are wonderful.

Overall the nursery has provided a lovely environment for my child. I have had peace of mind that she is being well cared for. There are a few areas that could benefit from a review though. The food allergy policy, for example, is very inflexible, while I can understand the need for this, it seems pointless when it ends up as a tick box exercise, rather than catering for the individual. Personally, I have felt excluded from the 'school leavers' process, despite providing due notification that my child would be leaving nursery for school. I'm quite happy to discuss these areas for improvement, separate from this review.

My daughter is always warmly welcomed by the staff. There is a wide range of activities which she enjoys participating in. She particularly liked growing her plant and the water fight! I feel confident that all the staff in pre-school know my daughter well. They developed her letter recognition and phonics knowledge over the past month and she is showing a real interest in this now. We are so grateful to everyone at Spring Lane.

I am very happy with the whole experience. These last three years or so, I have seen my daughter grow in a very loving, supporting and encouraging learning environment. Whenever we have raised a concern, we have been listened to by the staff. Whenever we have had any conflicts, we have been able to resolve it in a friendly and effective manner. My experience overall has been very positive. I have also seen the efforts to improve in all of the following areas - security, facilities and communication. Well Done!

Asquith Spring Lane Day Nursery have been amazing. My daughter struggled to settle in as a baby and the staff were great and reassuring. We can easily work together to ensure my daughter has amazing care. She now loves nursery and has learnt a lot from nursery rhymes, numbers to independently eating.

Both my son and daughter have attended Spring Lane Nursery. The standard of care and activities are excellent. One of the most important things for me is the feeling that my children's emotional needs are tended too when I am not there and I feel that the staff at Spring Lane do that. Whenever they need a cuddle that's what they get. They have both enjoyed being at Spring Lane.

All the staff are caring and loving towards the children. As a first time mother, I felt happy and secure leaving my daughter at the nursery. My daughter's development just continues to grow the more time she is at nursery. Her confidence has grown so much. Thank you so much.

My girls have been at the nursery since they were 6 months old. Picking a nursery was tricky but after visiting, I was really assured that the staff would take great care of my girls. Now 3, the girls love the nursery and I know they are really well looked after. All the staff are brilliant and I would recommend the nursery to anyone looking.

We have been very pleased with my child's progress and development. The staff are very caring and approachable and help my child become a friendly and well-behaved little girl.

We've appreciated the staff listening to our concerns about my girl and their feedback.

He built such a strong bond with his key worker that he loves coming in now and sharing news with her. It's made him much more independent.

Very helpful and lovely to hear more about how my child is progressing.

Spring Lane Nursery provides a caring and supportive environment for our children. We are really impressed by the staff, their willingness to communicate with us and the level of attention they pay to our children.

Spring Lane Nursery for my daughter has been excellent she has learned a great deal and is developing her skills at a good rate. We are very pleased with the staff.

We are very happy with Spring Lane Day Nursery. Two of our children have been here since 1 years of age. We have seen both develop well and their progress has been mapped out by the nursery staff. A good opportunity to meet the staff and to discuss progress. Lovely place.

Absolutely amazing, my child is happy and contented and everyone is just wonderful!

Our child is showing an increased development since moving to the new room as she has got older. All staff show a caring nature and work hard with our child's development and we can see her improvement on a weekly basis.

The nursery and staff are absolutely amazing. The facilities are good and help with child development. The staff are patient, friendly and accommodating. I would definitely recommend this nursery to any parent looking for a safe and warm nursery for their child. Best nursery in Canterbury.