Hemsley House Day Nursery

137 Tonbridge Road, Maidstone ME16 8JS

Hemsley House Day Nursery, Maidstone, Kent
Hemsley House Day Nursery, Maidstone, Kent
Hemsley House Day Nursery, Maidstone, Kent

Hemsley House Day Nursery, in Maidstone, makes the most of two converted Victorian houses in order to provide safe and professional childcare, within an environment where children can feel inspired to pick up new skills and interests.

The nursery has an excellent standing in the community, established over 25 years ago as the first independent service in the area. The approach has always been to respect the views and opinions of parents and children and to continually assess the provision for its contribution.

The interior has sections that are resourced towards each age group, while the commitment is to a happy and stimulating environment at all times. The nursery only employs qualified staff and has a dedicated full-time chef.

Owner: Hemsley House Childcare Ltd

Person in charge: Sue Thompson (Manager)

Local Authority / Social Services: Kent County Council

Number of Staff: 14

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 72

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & 1 week at Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

10 Hemsley House Day Nursery has a Review Score of 10 (9.980)

The Review Score of 10 (maximum of 10) for Hemsley House Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Hemsley House Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 23 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.98 for Hemsley House Day Nursery is calculated as follows: ( (293 Excellents x 5) + (6 Goods x 4) ) ÷ 299 Ratings = 4.98

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Hemsley House Day Nursery is based on 23 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.4 positive Reviews (72 registered maximum number of service users ÷ 5). 23 Reviews ÷ 14.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    25
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hemsley House Day Nursery?

  • Extremely LIKELY
    24
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hemsley House Day Nursery

  • Mother of Child
    22
  • Father of Child
    3

The nursery has ensured my daughter has been happy, healthy and safe from the age of 9 months. Both the baby unit and the main unit have provided outstanding care and have created such a warm, friendly, fun and nurturing environment that she has loved going to nursery every day. I have always been kept up to date with important information and key events/any incidents each day and my daughter engages in a range of activities - both inside and outside - that encourage, support and help develop her interests and confidence.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Great Nursery
Friendly Carers
Great Management
Supportive of Child and Parents

Our daughter goes once a week and really enjoys her days there. We get updates daily on her progress, observations, what she’s been doing.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Excellent staff. My daughter loves it here. A really warm and friendly environment. Very well organised. It’s lovely that there is low staff turnover as children can really bond with their carer and get to know the other carers too.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent place for children to attend. Very friendly staff who take excellent care of little ones. My daughter can’t wait to go to nursery every day.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Lovely place, lovely atmosphere. I am happy that my daughter is spending time at Hemsley House Day Nursery.

How likely would you be to recommend Hemsley House Day Nursery? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Hemsley House has extremely helpful and friendly staff that my child thoroughly enjoys spending time with.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Absolutely love this nursery for my children. They have come so far since attending Hemsley House. The staff are absolutely fantastic with the children and also with the parents offering support where needed. My children really enjoy meal times. The activities the children do whilst there they absolutely love being part of. Highly recommend. A* rating.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

This is my second review of the nursery. My son attended the Tonbridge road day nursery, and my daughter has attended the baby unit since she was 10 months old. It's really hard to leave your baby but they are so lovely, she warmed to them almost immediately and is always excited to go. She comes out singing and chatty, I couldn't ask for more really. The staff are really adaptable and they'll go with the flow, they're professional but warm which is perfect. They're also very well organised and nothing is too much trouble. I can't recommend them enough! Thanks for everything!

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I’ve always found the staff at Hemsley house very friendly and feel confident that they are offering the best care for my daughter, helping her meet her developmental milestones and also encouraging her to socialise well with her peers. She loves going to nursery and is very happy there. I would definitely recommend this nursery.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The nursery provides excellent care. All the staff are very friendly and helpful. I am always kept well informed about what my daughter has been doing during the day. The environment is very clean and tidy. My daughter has learnt a lot and enjoys her time at the nursery.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son started in September and has enjoyed every session that he has been to. He often brings home pictures and things that he has made during the day.

The online app is very easy to use.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

The staff are always happy and attentive. The food is cooked fresh onsite and is a healthy variety. We often receive daily updates and diary entries so we can see what the children have been up to during the day. They have a lovely large garden and a huge array of different activities to do include the occasional biscuit baking. My son absolutely loves attending. I couldn’t recommend more highly. An exceptional nursery.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter has absolutely flourished at Hemsley. She loves going, we've even had tears on holiday because she wanted to go to nursery! The staff are amazing, a child has a key worker but all staff interact with them and they're very personable with parents. This is a huge benefit as a child transitions through the age groups with how settled and secure they feel. Feedback given on daily activities, sleep, food etc and how your child is progressing is really informative, there's a termly newsletter on what children are learning, and staff are always happy to provide guidance on what more can be done to support learning at home. Management are keen to provide opportunities for improvement suggestions and these are always followed up. The facilities are excellent, with a great outdoor space that is used as much as weather permits. For us, the little touches that make this feel more like a family setting rather than a clinical stark walled nursery were the reason we chose Hemsley.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sue Thompson, Director/General Manager at Hemsley House Day Nursery responded to this review on 04 Jan 2018:

Thank you so much for such positive, uplifting feedback. To receive this review is so rewarding for us all. Thank you.

My daughter was very shy and timid and frankly hated me leaving her at other nurseries but at Hemsley House the staff worked with us and she now absolutely loves going in and seeing her teachers and friends.

The staff are all very approachable, friendly and helpful and I have no hesitation that my daughter and soon to be daughters are in safe hands.

The food offered is varied, healthy and home cooked which is perfect as it's like home from home.

Cannot recommend this nursery enough.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have sent both of my sons here from the age of 6/7 months and would happily recommend it to others. I remain really impressed with the caring attitude of staff, beautiful outside areas and excellent food!

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Fantastic nursery, amazing staff. My two love it here. Thank you for always helping wherever you need to. Potty training, kids behaviour - nothing is too much trouble for the staff here. Highly recommended.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been attending Hemsley House for just under 2 years. In that time her development has been nothing short of sensational. The staff are very caring, especially on the odd occasion my daughter is upset and in need of a cuddle to reassure her.

Overall, my wife and I are very happy with Hemsley House. I would certainly recommend then to anyone in the Maidstone area who are in need of a nursery for their young children and I'm sure they'd be as impressed as we are.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has attended Hemsley House nursery for nearly three years now and I cannot fault the staff. From my initial enquiry to now, they have been prompt and professional. They always offer a friendly welcome at the door and nothing is ever too much trouble. They have been flexible with me and completed my paperwork needed for my course without delay. My daughter is due to start school in September and I know she will miss everyone when she leaves. I'll also be sad to not see everyone's smiling face each week. My daughter has developed tenfold since attending the nursery and I know she has made friends for life. Thank you to all the staff at Hemsley.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have nothing but the highest praise for this nursery and its staff.
Set in a cozy, home-from-home feel, old Victorian house, it has a beautiful, big, secure garden in which the children are encouraged to play in all weathers.
The staff are of the highest caliber. My son had never been left in anyone else's care before he started at Hemsley just after his third birthday and he (and I) were very nervous about it but the nursery staff were so gentle, caring and kind, my son warmed to them immediately.
Since then, his confidence has soared.
He leaves there exhausted and exhilarated after every session and talks with such enthusiasm about his "artwork", computer sessions, his brilliant key-worker (with whom he has developed such a strong bond) and the new friends he has made.
He has learned so much about the world around him, enjoyed participating in the Christmas Nativity and delighted in their chick-breeding project.
I would highly recommend their services to one and all.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been at the baby unit from 3 months and the nursery has been wonderful. The staff are so friendly and supportive to me, and loving and fun with my baby. I came to Hemsley as a result of a recommendation from a very good friend and my midwife. I am so happy I have found a nursery where the staff take such good care of my baby and who I can trust completely.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I love the nursery. My son has been going there since he was 1 and now he is 4. We've never had any issue.
Everyone is very friendly, professional and always trying to help. Couldn't ask for a better place or people to look after my little boy.

I love the communications between the nursery and us, they always keep us informed.

They truly care about each child.

Almost forgot to mention their amazing chef that make amazing meals for the kids.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Hemsley House is a wonderful 'home from home' for us and truly feels like extended family. After my eldest attended, I had absolutely no desire to look anywhere else for my younger children. All of the staff are kind, caring and fully invested in providing the best care available.
My children have thrived here, they love the large garden and wonderful food. The staff, in my opinion, are outstanding, they not only attend to the learning needs of a child but are also incredibly nurturing of a child's emotional wellbeing. Communication between parents and staff is excellent. There is also a large number of long-standing staff, so we have built a great relationship with the same people over the last 4 years.
My children adore Hemsley House and we will be sad to move on to school, but I believe they have made that transition easy for us. my son will be leaving a well rounded and confident little boy. I have recommended Hemsley numerous times. it's a wonderful setting with amazing people.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I find this nursery incredibly helpful and very caring towards my little boy. They teach him everything he needs to know and I am very confident that he is ready for primary school and this is down to all the staff in the nursery. I will be sad to see my little boy leave for school as me and my little boy have a great bond with the staff. Would highly recommend this nursery.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I have been very pleased with Hemsley House from baby unit through to the main unit. My daughter absolutely loves it! The atmosphere is great, with the right mix of fun and routine. Sometimes I want to stay myself: the smell of home cooked lunch as you walk in and the great atmosphere with lots of fun activities both indoors and in the lovely big garden (I especially like it when the guitar is out and they are having a sing song!). I wouldn't hesitate to recommend Hemsley and would urge anyone looking for a nursery to visit.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My little boy has been attending the nursery for a few years now although it seems like a few months, he still gets very exited to see all the staff and his friends. Both my son and myself have always been made to feel very welcome and fully updated with Max's progress at the nursery. I love the fact there are many different activities for my son to take part in and the staff go to great lengths to make sure the children are engaged and are having fun. This was the first and last nursery I looked at for my son, I didn't need to go elsewhere; the homely feel made me fall in love instantly. I couldn't rate the staff there any higher. I'm dreading the end of this year when my little one will be moving on but I've very thankful for how confident my little boy is now. This nursery has set him up for big school in many ways. Thank you.

How likely would you be to recommend Hemsley House Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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