Busy Bees at Maidstone Hospital

Maidstone Hospital, Hermitage Lane, Maidstone ME16 9QQ

Located at Maidstone Hospital, this Busy Bees Nursery suits the childcare needs of the modern parent, adhering to nationally recognised standards while offering a play environment that helps to develop a depth of early years skills and ability.

Excellent play resources and a purpose-built interior, a private car park, outdoor play and its own qualified cook are just some of the features that benefit the youngest generation. The nursery is registered with Ofsted to care for up to 112 children, making an invaluable contribution to family life.

Group: Busy Bees Nurseries Ltd

Person in charge: Laura Hoare (Nursery Manager)

Local Authority / Social Services: Kent County Council

Number of Staff: 30

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 112

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0645-1900

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.5 (maximum of 10) for Busy Bees at Maidstone Hospital is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 34 Reviews over all time. This Average Rating is also the rating value for Busy Bees at Maidstone Hospital in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 23 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.526 for Busy Bees at Maidstone Hospital is calculated as follows: ( (240 Excellents x 5) + (144 Goods x 4) + (20 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 407 Ratings = 4.526

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Busy Bees at Maidstone Hospital is based on 23 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 22.4 positive Reviews (112 registered maximum number of service users ÷ 5). 23 Reviews ÷ 22.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Busy Bees at Maidstone Hospital has a Review Score of 9.5 (9.526)

Average Ratings

  • Excellent
    21
  • Good
    12
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees at Maidstone Hospital?

  • Extremely LIKELY
    27
  • Likely
    7
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Busy Bees at Maidstone Hospital

  • Mother of Child
    28
  • Father of Child
    6

My son has settled really well into Busy Bees, Maidstone Hospital and he's made lovely relationships with staff members.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   3.8 out of 5

Both children have been coming to Busy Bees from 18 months old and absolutely love it. I have never had tears or problems dropping them off. They love all the staff.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   5 out of 5

A fantastic childcare setting with lovely facilities and a safe welcoming environment for children. Staff are approachable and friendly and build strong relationships with the children. A good variety of food on offer which is freshly prepared on site. Communication with home is always very good. I would definitely recommend.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   5 out of 5

Very happy with the service. The key workers and all staff very friendly and help coach the kids to help build relationships. The food has become notably more healthy in the last 2 years, which is fantastic.
The only thing I'm unsighted of is how support is tailored to the specific needs of the child. I suspect this is happening but it is not communicated to us (at least not often). Small criticism as overall happy and our son loves attending.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter thrives at this nursery. Her confidence continues to build as well as her independence. She has strong relationships with other children and staff. She has the biggest smile on her face at every pickup.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.4 out of 5

My child loves coming to Busy Bees. The staff are brilliant with him and the nursery caters to his needs well.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Likely

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Average Rating:   5 out of 5

Great caring staff, very attentive to child's needs. Always keeping them busy and entertained. Great food, fresh on site.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   5 out of 5

The staff here have been exceptional with our son, helping him from toddler through to little boy. They have helped him with his speech and have always listened to our concerns and have used the skills and advice we have been given while we were at therapy groups etc.
He's also a lot more adventurous with food, thanks to the diverse food he gets here.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.9 out of 5

A lovely preschool space. Many activities support transition to school.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Likely

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Average Rating:   4.2 out of 5

The staff have always been very welcoming, especially as it took my son a long while to settle but now he is really happy here.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   3.9 out of 5

Our son really enjoys Busy Bees. We are always informed about his day and he is always excited to talk about what he has done. He has made lots of friends and loves the staff and food! I think he is really well cared for.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.4 out of 5

Nursery welcome feedback but it isn't always acted on or fed back to the parents. Staff are friendly and welcoming and the children interact with them well. The new uniforms don't seem very practical and the staff don't seem to have been consulted on the changes.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Likely

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Average Rating:   3.9 out of 5

Our child has benefited hugely from being in the Busy Bees environment, however, there are areas for improvement and I particularly refer to the collection of our daughter. There are not sufficient staff to update us on how our daughter's day has been, a number of occasions our daughter has needed to be changed and been in a soiled nappy.

That said, the care provided is very good, our daughter enjoys her time. I just feel further resources are needed in the window 5.30-6pm.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Likely

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Average Rating:   4 out of 5

Busy Bees at Maidstone Hospital has been fantastic for our daughter who has many additional needs. After a bad experience with a previous nursery, we moved our daughter here and they have been fantastic in the level of support, care and flexibility in terms of looking after our daughter. I would not hesitate in recommending this nursery to any other parents as it's a fantastic place, the staff are brilliant with the children.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.3 out of 5

My son really enjoys his time at nursery. His development has come on leaps and bounds and is definitely attributed to his days learning and playing at Busy Bees. The staff are friendly and happy to speak about anything, at any time. I highly recommend this nursery.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.6 out of 5

I would highly recommend this nursery. My son has attended since the age of 9 months. He is now 2 1/2 and thoroughly enjoys his time here. The staff are all lovely and very caring and offer excellent nurturing and education to the children.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.4 out of 5

Outside space is great, especially in the summer as the children tend to spend all of their time outside.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.8 out of 5

I would be more than happy to recommend this nursery to fellow Mums and Dad’s. The nursery staff are always friendly and very accommodating. My children always seem happy here. It is not the cheapest choice out there but it is run like a business and when at short notice you require an extra session they will always help and this is a real positive for me.

The facilities are good and the nursery staff seem to take the time to get to know my children.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   3.8 out of 5

Overall the nursery is amazing. All aspects of my children's care and education is dealt for by the staff. Very happy with everything and my children love attending and always enjoy every day they attend.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.9 out of 5

Love this nursery. It has been purpose-built to be a nursery so the rooms flow well and are decorated in a lovely stimulating way. The staff are all lovely and all know my son's name. The food is really good as there is an on-site cook. The outside parts are lovely too. Lots of fun activities which I like seeing photos of on the app.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.9 out of 5

My son has been attending for nearly 6 months and loves it there. He settled within a few days and the staff were very accommodating with his sleep habits.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.8 out of 5

Caring staff, who take time to build a relationship with child and parents. Good facilities for different age groups. Children are encouraged to spend time playing outside whenever possible, not just on sunny days.
Office staff are helpful and make payment using childcare vouchers easy.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4 out of 5

I'm so happy I picked this nursery for my baby. It was very apparent straight away that the staff really care about my baby and his welfare. They have really taken the time to figure out what makes him happy etc. It has made my return to work so much better than anticipated as I know my baby is with people that really care. When I collect him in the evening he's still giving big smiles to his key worker. I've met various staff there and they're all so lovely and caring.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.9 out of 5

The nursery has been very accommodating for my son's emotional welfare during the transition between classes of piglets into rabbits. They have helped give advice from weaning off milk onto water. My son loves spending time outside in the garden. They nursery have been brilliant with my hospital shift patterns and also adding an extra session when needed for special circumstances.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   5 out of 5

A friendly, relaxed environment with caring and loving staff. Very helpful.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.5 out of 5

My daughter is really happy and looks forward to going to nursery.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Likely

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Average Rating:   3.3 out of 5

Our daughter has been at Busy Bees since she was 1 year old and she is now in pre-school. She is still excited to go there and receives a very warm welcome from the staff and the children every day. She has made some fantastic friends and seems to enjoy herself thoroughly. She has plenty of stories to tell us in the evening and can talk about the activities she has done during the day at great length. She enjoys spending time in the freshly redecorated garden, riding bikes and playing outside. She loves the artwork, especially the painting and her new home-nursery journal. The staff are lovely and even if there is a turnaround during the day, there is always a key person to refer to who can pass on messages. It is generally very clean and well-managed. We are very pleased with Busy Bees Nursery and would recommend it.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.7 out of 5

My son has attended this nursery since he was 9 months old and there hasn't been a day where we weren't welcomed through the door. (now 2yrs) All the girls have such an amazing caring nature and all that my son has come in contact with have been a true pleasure. We have been through 3 rooms so far and each key worker have built such a strong bond with my son, he has loved each one of them. He has truly come on leaps and bounds here and only attends 2 days a week!

How likely would you be to recommend Busy Bees at Maidstone Hospital? Likely

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Average Rating:   5 out of 5

Gardens are looking tired and worn out not really any outside resources or toys to use. Food seems to always be the same and my daughter doesn't really eat it so having to feed at home. Not great artwork sent home due to not having resources. Other nurseries seem to be a lot cheaper but due to where I work (in nursery) not really got any other choice. Increase of £1.70 for half a day is a bit of a joke too.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Likely

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Average Rating:   3.5 out of 5

My son loves his nursery. It is bright colourful and very friendly. The office girls are attentive and helpful, the girls in the room are enthusiastic and fun and even the chef always has time for a friendly chat with the kids.
The gardens are bright and cheerful and the kids spend as much time out there having fun as they can. They are always planning fun activities for the children and my son is always full of stories of what he has done at his 'school'

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.5 out of 5

My son has been at the nursery since he was 5 months old and has always been very happy. He has built up great relationships with all his key people and will regularly talk about them at home. My son is now in Pre-school and the change in his development over the years has been amazing. He attends full time so is at the nursery a lot and all staff show great care and attention to his daily needs.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   5 out of 5

My child is very happy at nursery and has fun filled days. He has attended since 9 months so all the staff know him and he is comfortable there. I am entirely confident and happy leaving my child in their care. They always have his best interests at heart and encourage his development and home activities.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.6 out of 5

We are really happy with the nursery. Our daughter is looked after very well by the friendly and caring staff. There are lots of activities to keep her interested and to educate her. A great varied food menu.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   4.9 out of 5

Fantastic nursery. All the staff are extremely welcoming and friendly. My daughter has attended since she was 4 months old and has never shown any negative emotions when dropping off. This is a credit to the staff who address her by name upon entering and treat her like one of their own. I am always informed of what my daughter has been up to that day, what she ate and her sleep patterns. The staff are aware of our family circumstances and have shown compassion and care to us at difficult times. They also acknowledge my elder son (who is school age) knowing his name and asking after him.

How likely would you be to recommend Busy Bees at Maidstone Hospital? Extremely Likely

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Average Rating:   5 out of 5

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