Tops Day Nurseries: Newport Nursery

Isle of Wight College, Medina Way, Newport PO30 5TA
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9.2 123 Reviews
  • Tops Day Nurseries: Newport Nursery, Newport
Tops Day Nursery in Newport, Isle of Wight, is a friendly and active nursery based at the Isle of Wight College and is open to all. The team of staff offers happy, nurturing care for the hours parents need. The nursery offers flexible hours and parents can book to the nearest 15 minutes, to allow them more choice over childcare.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

The staff provide a safe and stimulating environment for children from three-months-old until they reach school age. They also run a Mini Beasts club over the school holidays for four- to seven-year-olds. The nursery is open from 6am to 8pm, subject to demand.

Tops Day Nurseries has a number of extracurricular activities such as Tops Cooking School, Tops Forest School, meditation, yoga, Rugby Rangers, Boogie Mites, tooth brushing and much more.

Tops Newport can offer up o 30 hours funding which is available for two-, three- and four-year-olds.

While each child is at Tops Newport, families are always welcome to call as often as they like to discuss their child's progress and day at nursery.

Important information such as sleep times, nappy changes and milk and food intake is recorded by staff and included in a daily report on EYLOG.

The nursery group has a no-added sugar menu in all its nurseries, offering children a nutritional, healthy diet early in their lives.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Hannah Hoar (Senior Nursery Manager)

Number of Childcare Staff

  • 38

Total Places for Children

  • 61

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 06:00-20:00
    Tuesday 06:00-20:00
    Wednesday 06:00-20:00
    Thursday 06:00-20:00
    Friday 06:00-20:00

When Closed

  • Christmas Day, Boxing Day & New Years Day

Tops Day Nurseries: Newport Nursery Reviews (123)

9.2

Tops Day Nurseries: Newport Nursery has a Review Score of 9.2 (9.171) out of 10, based on 10 reviews in the last 2 years.
Over all time Tops Day Nurseries: Newport Nursery has 123 reviews.

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Date Published
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Reviewer Connection to Tops Day Nurseries: Newport Nursery
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Total of 123, showing 101-120
Review from Katie B (Mother of Child) published on 13 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has been at Tops Day Nurseries - Newport since I went back to work when he was 5 months old. As he was very young when he started, I was very anxious about leaving him, but all of the staff here put me at ease. The nursery has a fantastic atmosphere, and my little boy always has a great
time when he's there. The communication between the nursery and myself is also excellent. And I always enjoy reading the observations recorded on Eylog. My little boy is so sociable, and I think this is a lot to do with the interaction through the nursery. I also enjoy seeing all of the new activities and materials that have been implemented since he has been there. I have no negative feedback whatsoever, and always highly recommend the nursery if I am asked.
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Review from Hayley W (Mother of Child) published on 12 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has attended this nursery for the last 2 years and he loves it. I never have to worry about him when he is in the nursery as I know that the care he receives is brilliant. He starts school this year and I know he will miss being at nursery every day. The room leaders and key workers are fantastic
and communication between them and us is always very good. Well done everyone, keep up the good work!
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Review from J. D. (Mother of Child) published on 12 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my daughters have attended Tops Newport and I still continue to be delighted by the high level of care they receive. Each member of staff I deal with is professional, knowledgeable and I am always confident about leaving my girls under their care.
I have already recommended this nursery numerous
times to others and would definitely continue to do so.
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Review from Freya G (Mother of Child) published on 12 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my little boy started here in September 2016 the care he has received has been brilliant. All the staff are lovely and very caring. The nursery always put on a range of different activities to engage all the children. I never have any concerns when I leave my little boy here as I know he will
be well looked after.
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Review from Sarah W (Grandmother of Child) published on 12 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandson has been attending the nursery for just over a month I've dropped him off a few times and each time I've seen him settled in well by the staff in the room. I enjoy seeing his updates via my daughter using the eylog app. It shows that he has a good day and lots of fun. I'm so happy that my
daughter has chosen this nursery for my son as I can see how happy and settled he is here. We viewed various nurseries in our area and felt that this one was the best one. The atmosphere and the recourses were great especially the gardens seeing as my grandson loves the outdoors. I hope to see him grow and develop more throughout his time at this nursery. Thank you for the great care you give him!!
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Review from Orla O (Mother of Child) published on 9 February 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My little boy has been going to Tops since Oct '15 and loves it. Friendly staff and an all round lovely nursery. It's nice when dropping him in the morning, knowing he's going to have a fun, enjoyable day.
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Review from Nicola A (Mother of Child) published on 8 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son started nursery when he was 1.5 years. Although he loved going to nursery he had some difficulties settling in. We found the staff to be really understanding and supportive throughout this time.
All the staff always make an effort to speak to us (parents) when we drop him off and whenever we
have seen staff outside of the nursery they always speak to us and our son.
We find the nursery very flexible and wouldn't hesitate to put any future children into Tops Day Nursery - Newport.
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Review from Lauren F (Mother of Child) published on 8 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursery, staff are always welcoming to both parent and child. The range of resources and activities for the children are brilliant there is always something new set up for the children to explore. I as a parent feel very relaxed and certain that my child is well looked after in the setting
and that their development and learning is being supported at a high standard.
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Review from Sam W (Mother of Child) published on 8 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tops Nursery is a brilliant environment that my child enjoys her time there. She has been at the setting since she was 9months old.
She has her best areas to play in and the staff encourage her to develop in, she has learnt so much the staff are so friendly and lovely to talk too.


The nursery hours

are very flexible and work around my job.
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Review from Debbie S (Mother of Child) published on 7 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely preschool with great outdoor spaces. My little one absolutely loves coming in and his key worker is amazing and has built an excellent friendship with us both. The staff have always gone out of their way to be flexible for us and we will definitely miss coming here when it's time for big school!
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Review from Melanie R (Mother of Child) published on 7 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend this nursery to anyone who I know would need one. My child has been coming here since she was 4 months old.The staff are very polite, helpful, always happy to see my daughter and me.They are warm and welcoming. My daughter loves going there and by the smile on her face, she loves it
that much she never wants to leave at home time. I know my daughter has a brilliant time when she is there. Knowing how happy my daughter is making me feel happy as a mother at drop off time.
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Review from Tracy W (Grandmother of Child) published on 7 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My granddaughter has been attending Tops Newport since 2014, she settled in really well and loves going to 'school'. The rooms are bright and airy, with lots of activities set up throughout the day. The staff are very approachable and friendly, and are always very welcoming.
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Review from Emma H (Mother of Child) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending for around a month now and he's settled in really well. I was worried about how he would settle as he had never been away from me but he goes in and goes off to play. He absolutely loves it and he has come on so well. He is only 10 months but I feel that he's learning so much.
I would highly recommend this nursery. They have done amazingly at settling him in and are great at telling me what's he has done all day. They are also happy for me to phone as much as I like to see how he's doing. I couldn't imagine sending him to another nursery now that he's so happy here. They are also really helpful when you need to make changes to hours. The flexible booking is great for a parent like me who works shifts. They are very accommodating to all types of families. I really appreciate everything they have done to help not only my son feel happy and safe but also for me to feel confident and happy leaving him in their care. Thank you for all your hard work!
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Review from Claire C (Mother of Child) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has attended Tops Day Nurseries - Newport since he was two years old - he is now four and a half - and he has absolutely loved every day. His key worker is amazing and deserves a medal for her incredible work with the children. The whole team are consistently kind, enthusiastic and incredibly
caring with the children - and the parents! The effort that they go to in creating interesting and educational activities for the children is second to none. The skills of the children are tracked carefully to ensure they reach the milestones and interventions designed to suit the needs and interests of each child. He nursery is bright, modern and well equipped with lovely outdoor areas and equipment. Tops Day Nurseries - Newport is just about the best nursery environment I could have hoped for and we have been delighted as a family with everything we have experienced.
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Review from Nina C (Mother of Child) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy that my son goes to Tops Day Nursery - Newport. He has been attending Tops since he was 3 months old and the staff have been wonderful in giving me the confidence and reassurance to return to work knowing that he was well cared for and nurtured and then in encouraging his learning and
life skills through each developmental stage. Staff have all been brilliant as in each class they have known exactly the best way to support him, not only with his learning but also with his emotional needs. As a result, he is a happy boy who loves going to Nursery. He is sociable, has made friends and he is achieving his educational goals as he has lots of fun whilst learning. I notice the lovely and varied play activities and play stations that staff devise and set up in the room each day and think its brilliant. I am so grateful to all the staff including the admin staff and the manager - everyone is very kind and helpful and we really appreciate their hard work.
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Review from Cheryl B (Mother of Child) published on 3 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both our children have been going to Newport Tops, our oldest started in 2011 and they have been there every year since. They both love the staff and setting and we know they wouldn't be as settled if they were anywhere else.
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Review from Laura S (Mother of Child) published on 3 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tops Days in Newport are very accommodating. They are easy to contact and we are always welcomed with a smile. My son loves Tops and enjoys attending nursery, he has come on leaps and bounds since he has been attending and I'm proud of him. Thank you to the staff at Tops. The manager is also fab. Overall
a very nice little school.
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Review from Rebecca M (Mother of Child) published on 12 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at tops have looked after our twin girls since they were 6 mnths old, from baby room to preschool. The facilities are fabulous, perfect for entertaining and teaching and fun.my girls have never said to me that they don't want to go,because they enjoy every single day they are there. I almost
wish they didn't have to go to school as I wonder if they will enjoy it as much! The staff are fabulous, so helpful and thoughtful and kind to our girls. I would recommend them to everyone, we recommended the nursery to our friend and now both her children go to Tops.
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Review from Claire (Mother of Child) published on 4 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having supported our son from 9 months old to now nearing school age, we have experienced every level of the nursery and could not be happier with the service we have enjoyed at every step. We were naturally worried as first time parents using childcare to return to work, however they calmed these very
quickly and have provided excellent care.
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Review from Charlotte W (Mother of Child) published on 21 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son really enjoys nursery, since starting he has learnt so much and is so well cared for there. I like the wide range of activities he does, the friendly staff and the records of what he does. They take good care of him and his special dietary requirements, they never make me feel like anything is
too much trouble and show so much care for my son. I would highly recommend to anyone that has use childcare.
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Current Review Score: 9.2 (9.171)

Overview of Review Score

The Review Score of 9.2 (9.171) out of 10 for Tops Day Nurseries: Newport Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.533 for Tops Day Nurseries: Newport Nursery is calculated as follows: ( (88 Excellents x 5) + (19 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 120 Ratings = 4.533
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.638 Points relating to the number of positive Reviews for Tops Day Nurseries: Newport Nursery is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 number of registered child places is 12.2. 9 Positive Reviews ÷ 12.2 = 0.738
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (10)

Meet the Team (1)

Sophie

Sophie Wright

Job Title: Nursery Manager Joined: 2011

Nursery Manager

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