Rowan Tree Day Nursery (Welwyn Garden City)

9 Guessens Road, Welwyn Garden City AL8 6QW

Rowan Tree Day Nursery (Welwyn Garden City), Welwyn Garden City, Hertfordshire
Rowan Tree Day Nursery (Welwyn Garden City), Welwyn Garden City, Hertfordshire
Rowan Tree Day Nursery (Welwyn Garden City), Welwyn Garden City, Hertfordshire

Rowan tree day nursery is a happy nursery where every child is treated as an individual. Much of the character of the building has been retained to provide spacious and interesting rooms with first class facilities. There is a discreet CCTV system which enables parents to view their children when they first settle into nursery life, and an intercom system for security.

Brightly decorated rooms provide children with the opportunity to grow and develop through a stimulating and sociable environment. The children can enjoy the outside in the spacious garden, stocked with a variety of equipment to promote all areas of their development with a secluded garden for babies with safety flooring.

A friendly and enthusiastic staff team work together to ensure high quality child care is provided.

Group: Childbase Partnership

Person in charge: Claire Ovenden (Manager)

Local Authority / Social Services: Hertfordshire County Council

Number of Staff: 30

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 75

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Vacancies

3 Child Vacancies

posted 27 Nov 2017

Currently taking registrations

Reviews

9.5 Rowan Tree Day Nursery (Welwyn Garden City) has a Review Score of 9.5 (9.475)

The Review Score of 9.5 (maximum of 10) for Rowan Tree Day Nursery (Welwyn Garden City) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews over all time. This Average Rating is also the rating value for Rowan Tree Day Nursery (Welwyn Garden City) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.875 for Rowan Tree Day Nursery (Welwyn Garden City) is calculated as follows: ( (253 Excellents x 5) + (32 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 287 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.6 Points relating to the number of positive Reviews for Rowan Tree Day Nursery (Welwyn Garden City) is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15 positive Reviews (75 registered maximum number of service users ÷ 5). 9 Reviews ÷ 15 Target = 0.600

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    23
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rowan Tree Day Nursery (Welwyn Garden City)?

  • Extremely LIKELY
    22
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rowan Tree Day Nursery (Welwyn Garden City)

  • Mother of Child
    20
  • Father of Child
    4

Rowan Tree is a beautiful nursery. All the rooms are light, airy and big with lovely outside play areas. The baby room also has air-con and a great roof terrace play area.

The staff are caring and loving. They are very welcoming and nothing is too much trouble. They are there because they love the job and make you feel like your child is just as important to them as they are to you. The management and administration are top notch and would highly recommend. My children and I just think it is brilliant.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Rowan Tree Nursery has surpassed all our expectations!
My daughter's development since she joined in January has been excellent.
She looks forward to going, often reciting the names of staff and her friends from nursery. We would like to say a special thank you to her key worker. She thinks the world of her. A big thank you to everyone - this year has been brilliant!!

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Rowan Tree is a well established, friendly and professionally run nursery. My daughter has settled easily with the help of caring staff and key workers. Constant progress updates on my child provide me with great reassurance on her care and education. Events have also allowed us to get involved with the nursery community. I feel safe about my child's welfare in Rowan Tree and happy about her future there. I would recommend Rowan Tree to any parents for the care of their loved children.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I always feel the staff are treated well here, which gives a wonderful atmosphere to the whole place. The carers are intelligent, thoughtful and very hard working. Our children love Rowan Tree and so do we.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son is so happy here, he has made lots of friends and loves all the staff. He has a music group every week, as well as sports too. He has a food allergy and the kitchen staff were so accommodating, knowledgeable and organised that we felt very reassured. He is always so engaged when I pick him up and he has never not wanted to go. :)

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The nursery is excellent and provides all round development and activities for my child. I would like to thank my child's key workers for all the time and effort they put in.
Thank you to all the other staff members and management too.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

A wonderfully caring nursery with kind, friendly staff who treat the children in their care very well. Down to earth and engaging, always happy to accommodate requests for more information or specific requests. My son has been at Rowan Tree since February 2016 and experienced the caterpillars and ladybirds rooms with two excellent key workers. I am very happy to recommend this nursery to anyone looking for childcare in Welwyn Garden City or surrounding area.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The staff at Rowan Tree are extremely caring, attentive and very professional. They are all clearly very experienced. Our daughter has been going there since she was just over 9 months and simply loves it. The activities are so educational, social and aim at developing the child's both current and future skills. We would highly recommend the nursery for your child's care and your peace of mind too!

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Wonderful nursery. My son adores the staff. He has been coming since he was a year old and has really 'come on' since going to nursery. The staff include us in events and they use an app on the phone in order to share events and what he has been up to with his friends. I also share stories/events from home with them.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our son started attending Rowan Tree Day Nursery (Welwyn Garden City) for 1 and a half days a week in Jan 2016, when he was 12 months old. From the very beginning, we had a positive impression of the nursery. The staff are so genuine and caring and they made a big effort to find out how we care for our son. at home and how we would like them to care for him at Rowan Tree Day Nursery (Welwyn Garden City). They have been very happy to accommodate our requests to do things that they don't usually do as a matter of course, e.g. brushing teeth, using washable nappies that we supply, using the potty, no sweet puddings. We are so impressed with the activities that our son gets to do and the Parentzone system is brilliant for finding out about his day and development. Our son is so happy at Rowan Tree Day Nursery (Welwyn Garden City) and we feel 100% that is is the right choice for our family.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Brilliant, fantastic, awesome. Not enough words to describe the performance of all staff, from girls and guys in Butterflies to office and kitchen staff all superb. Really pleased with my son's development, really come on with spelling, words, numbers etc. Would recommend to everyone.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our son has really bloomed in the last few months and Rowan Tree has played a large part of that.
He is ready to go to 'big school' now and I feel he is ready both academically and emotionally. The staff both in the office and in his room, have been fantastic with him and he is going to miss them all.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Excellent

All 3 of our children have attended Rowan Tree Day Nursery since they were babies, on a continuous basis over the last 10 years. They have formed friendships with the staff and children, had a great deal of fun learning opportunities and been loved and cared for. The food is excellent and has given them exposure to a range of flavour and textures.

Additional needs have been catered for with effciency, love and compassion. Parents are kept well-informed with parents evenings, seasonal events and weekly emails. There are outings and to round it off, a fabulous graduation ceremony! Our children have been enriched by their time at nursery and left, ready for school. Very sad to be leaving.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Both my children attended this nursery from about 14 months old. My son has just left as he will be going to school. I really think the nursery is excellent. The setting is lovely, the activities are educational and fun and the staff are enthusiastic, caring and skilled. My son has flourished in this setting and he is now ready to go to school with confidence and the ability to integrate with other children and adults. I would highly recommend the nursery. It has benefitted both my children immensely. I want to pass on special thanks to all those in butterflies.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

I have been using this nursery for over 3 years now, with both my sons attending from around 9 months old. I looked at a lot of nurseries, and in fact had chosen another nursery initially, but I found that they didn't seem to enjoy my child. I have never once found this at Rowan Tree, I have always found the atmosphere to be extremely friendly, and all the staff seem to genuinely enjoy working with the children. My children both have very different temperaments, and both have been accommodated in a way that made them feel secure, me feel reassured, and them also challenged to improve on areas where they were struggling. Any issues I have had have always been taken seriously, and dealt with in a timely manner. The menus are varied, and even my eldest picky eater eats well there.

It's so difficult to find somewhere that you are comfortable to leave your baby (especially your first!) but I have been more than happy with Rowan Tree, and wouldn't hesitate to recommend it to anyone.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

All staff are fantastic, very helpful and my child loves spending time with them all.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am very happy with the nursery, with the care provided, outstanding communication between a parent and a teacher. Great communication between a child and a teacher, very relaxed atmosphere, very friendly staff and helpful staff.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been attending the nursery since she was six months old. Naturally at the beginning she was anxious and upset but the key workers in the caterpillar room were very good at calming her down and giving her the attention she needed. These days she walks into the room, gives me a quick hug (if I'm lucky) and waves goodbye. I also asked that my daughter was put on a special diet which they were happy to oblige with. Every day I found that she had a varied diet despite the restrictions. I am very impressed with the way the nursery cater the daily activities according to the child. They acknowledge a child's abilities and consider how to help them develop. Overall I am very pleased with Rowan Tree and feel assured that she is in good capable hands.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

Our son has developed very well at the Nursery. Without their help I am not sure how well we would have coped we weening our son, he can be quiet stubborn. Now he smiles when he is passed to them. I have found the staff very professional and respectful. I would recommend them.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

We have had both our children in Rowan Tree Day Nursery since 2012. As parents we have always been impressed with the level of care and commitment that the nursery has provided our family. All the staff have been exceptional, showing us support at all stages and we highly recommend the nursery to all parents.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child absolutely loves Rowan Tree Day Nursery and your staff are the best I have seen in all the 10 years my children have attended nursery/childcare. All of the team in my child's room are fantastic and it will be a sad day when she leaves.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lovely caring staff, good clean facilities and cosy homely atmosphere, good communication with the parents, inc organising things like first aid course and providing with detailed reports on the kids activities during their time at nursery verbally but also in the form of the learning journals with plenty of pics etc .

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son has recently moved up to the ladybirds room after a fantastic time in caterpillars. Due to illness he struggled to settle initially but the care, kindness & support shown by the caterpillar team was outstanding and has continued throughout. He is clearly treated as an individual and his interests are encouraged at every opportunity. The staff are all incredibly caring, even the team in the office always take the time to greet & chat with my little boy. He really enjoys going to nursery & I would thoroughly recommend Rowan Tree to any parent.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter started attending the nursery this year in the caterpillar room and I have been impressed ever since. The friendliness and professionalism of the staff is fantastic, with a real focus on care, attention to detail and wanting to engage with the children. From day 1 its clear the emphasis that is put on each child's development and ensuring that they are treated as individuals and not part of a group in a room.

I would thoroughly recommend this nursery to anyone looking for somewhere to send their child to.

How likely would you be to recommend Rowan Tree Day Nursery (Welwyn Garden City)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

February 2013

Investors in Diversity

Recipient: Childbase Partnership

Date: Friday 15 Feb 2013

more details

Sunday Times Top 100

Recipient: Childbase Partnership

Date: Friday 15 Feb 2013

more details

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