Puddleducks Day Nursery (Baldock)

Butterfield House, Hitchin Street, Baldock SG7 6AE
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10 110 Reviews
  • Puddleducks Day Nursery (Baldock), Baldock
Puddleducks Day Nursery is situated conveniently near to Baldock main train station with easy access to the A1. The nursery is a characteristic Grade II listed building with a car park to the rear of the premises.

Puddleducks aim is to provide all children with treasured memories of their wonderful time at nursery. They aim to promote positive outcomes for future learning but also ensure that children flourish in a safe, happy and fun environment.

The nursery has an extensive range of high-quality resources that encourage children to explore and experiment, opening their minds to new and exciting ideas.

Their dedicated and trained staff allow the children to learn in a friendly, caring and open environment. Staff provide an environment where children can learn the joy of discovery whilst feeling secure in a homely and caring atmosphere. They acknowledge that every child is unique and understand the importance of nurturing children to learn at their own pace within an environment that is caring but also rich with learning opportunities.

Puddleducks offer a range of enhanced experiences which enable children to become successful, lifelong learners including, Forest School, Yoga and Music sessions with Tiny Mites, Spanish lessons with Little Linguists, as well as a range of activities which promote your child’s well-being and confidence. Some examples of these activities are cooking, yoga and music and movement sessions.

The Nursery Chef prepares all the children’s meals fresh on the premises each day, and the menus have been designed to ensure they are nutritionally balanced, as well as delicious.

Puddleducks Day Nursery is well known and respected in the local community. The children enjoy time visiting the local amenities such as the market, nature reserve, local shops and residential home.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Puddleducks Day Nursery (Baldock) Ltd
  • Privately Owned

Person in Charge

  • Dena Leek (Owner)

Number of Childcare Staff

  • 24

Total Places for Children

  • 94

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Full day and half day sessions are available.
    Please contact the Puddleducks Day Nursery for further information.

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays

Parking

  • Own car park at the rear of the building

Puddleducks Day Nursery (Baldock) Reviews (110)

10

Puddleducks Day Nursery (Baldock) has a Review Score of 10 (9.974) out of 10, based on 26 reviews in the last 2 years.
Over all time Puddleducks Day Nursery (Baldock) has 110 reviews.

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Date Published
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Reviewer Connection to Puddleducks Day Nursery (Baldock)
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Review from J U (Mother of Child) published on 21 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Puddleducks is an amazing nursery. Our daughter has been there for 18 months and she has blossomed. The care, attention, and affection shown towards all children is heartwarming. The staff are all friendly and it reassures me to know that my daughter is being looked after by all these carers.
I highly
recommend Puddleducks.
Reply from Sam Towns, Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave us a review and recommend Puddleducks. It is a pleasure to take care of your daughter and see how much she has grown and developed over her time with us…read more
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Review from R S (Mother of Child) published on 3 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery, with caring and professional staff. We have had 3 children going to this nursery over the past 8 years, with our youngest currently still there. Our daughter is always happy at the end of the day and I can tell she has had fun. Any problems we have ever had have been quickly resolved
once we've flagged them with management.
Reply from Sam Towns, Manager at Puddleducks Day Nursery (Baldock)
Thank you for taking the time to leave us a review. It has been a pleasure to look after all of your children and for you all to be part of the Puddleducks family over the last 8 years. It has been…read more
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Review from J C (Mother of Child) published on 3 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff members at Puddleducks are friendly, welcoming, and attentive to the needs of the children. Our child loves time there and has learned so much over the years. We appreciate the care diary being updated throughout the day and love seeing photos of the fun activities that have been set.
Reply from Sam Towns, Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave us a review, your feedback means a lot to us. It is wonderful to see how much your child enjoys taking part in the various activities we offer at…read more
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Review from R M (Mother of Child) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a friendly, welcoming nursery with fantastic support for little ones. Our son has been attending Puddleducks since he was 10 months old and will soon be moving up to the toddler room. In that time we've always had good relationships with his key workers and been massively impressed by his development.
There are plenty of activities, great access to sensory play like the mud kitchen and key workers pay careful attention to each child's routine. You can tell staff care about the children and all staff greet children by their name creating a welcoming environment. We're kept updated via a handy app and have been impressed by the nutritious meals made by the kitchen.
Reply from Sam Towns, Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave us a review, your feedback means a lot to us. It is a pleasure to be part of your son's development and see how much he enjoys playing with the range of…read more
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Review from Kat P (Mother of Child) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been attending Puddleducks since January and I can wholeheartedly say it has been the best decision. She has formed strong bonds with staff, sleeps well and independently, and eats far more in volume and variety than we can ever manage at home. She is exposed to many developmental opportunities
and we can see the positive impact these are having on her language, social skills, motor skills, and physical abilities.
Our daughter has multiple allergies which have always been taken seriously and catered for without question. The communication with staff has been clear and often with proactive messages in unsettled periods while moving up rooms etc. Termly reports, parent evenings, apps, and newsletters keep us in the loop and it is clear to see the staff truly care for the children they look after.
It is difficult as a parent to leave your children in the care of others but we feel very lucky to have found a setting we trust and where our daughter thrives.
Reply from Sam Towns, Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave us a review, your feedback means a lot to us. We are more than happy to provide support with dietary requirements and pleased to hear you are happy with…read more
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Review from Karissa N (Mother of Child) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl started at Puddleducks at the start of September, and while she is still settling in and still does get upset at drop-off, she has managed to stay in every day and seems to love her time here. This can only be a testament to the compassion and care all the team treat her with. They always
make me feel that she matters, everyone always remembers her and knows what's going on, even though there are many other children, it still feels like she is important to them. They are considerate and patient with her and she is getting better each day and loving her time there. I can't thank them enough, or praise them enough. Really really pleased so far!
Reply from Sam Towns, Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for spending time leaving us a review, it means so much to us to receive this. It has been a pleasure to welcome your little girl to our nursery and support her with settling into…read more
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Review from R T (Mother of Child) published on 11 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves spending time at Puddleducks. The staff are amazing, and I know that every time I send my toddler to nursery, she is happy and will be taken care of. I cannot recommend this nursery enough, and I am so grateful my daughter has got to spend time with the lovely staff.
Reply from Sam Towns, Manager at Puddleducks Day Nursery (Baldock)
Thank you for your wonderful review; it is a pleasure to look after your daughter, and it is so lovely to see how much she enjoys her time with us.
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Review from Dottie K (Mother of Child) published on 19 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff with so much heart and caring mindset. It’s been over a month since my daughter has been attending and I know team there take such great care of my baby girl, it makes me happy to send her off every morning and know she’ll be taken care of! The management is really committed to providing
a safe, fun and loving environment. I’d like to thank the entire staff and specifically! I would recommend this daycare to other parents.
Reply from Sam Towns, Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave us a wonderful review. It has been a pleasure to welcome your daughter to the nursery and appreciate the feedback you have given us. Thank you for…read more
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Review from William P (Father of Child) published on 4 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two-year-old daughter is very happy here after relocating. The staff are lovely and welcoming; Lots of learning activities and lovely meals! Puddleducks also has a good app/online space where it's easy to follow her day-to-day experiences, eating, sleeping and toileting!
Reply from Sam Towns, Manager at Puddleducks Day Nursery (Baldock)
Thank you for taking the time to leave us a lovely review. It is a pleasure to look after your daughter and see how much she enjoys getting involved with all of our activities.
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Review from M B (Mother of Child) published on 29 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having used Puddleducks Day Nursery (Baldock) for the last 18 months, we are nothing short of thrilled with the experience our son has had at the nursery. It can be a really difficult decision to put your young child in an external education setting, Puddleducks Day Nursery (Baldock) create such a fantastic
environment for both learning and playing, we have no reservations about registering our second child. As our son has additional communication needs our key person alongside the nursery management constantly works with us to help our son thrive.
Reply from Sam Towns, Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave us a wonderful review. We really appreciate your feedback and it is a pleasure to take care of your son.
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Review from A W (Father of Child) published on 29 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful staff, great experience all around, perfect. My child always has an amazing time and comes back exhausted but extremely happy. I would happily recommend this wonderful establishment to my friends and frequently do!
Reply from Sam Towns, Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave us a review and recommend us to your friends. It is a pleasure to look after your child and pleased to hear that they have an amazing time with us.
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Review from A K (Mother of Child) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I now have two children at the nursery and of the staff, I cannot be happier with the care my children receive. To walk in the corridor and have staff members say hello to both my children by name (even when they are not in those classes) makes you feel as a parent, that everyone cares. Whenever we
have had any concerns or worries, the staff are always open to discussing them openly and coming up with a resolution. The nursery have improved communication in announcing if there is a contagious illness amongst the nursery so that parents can make an informed choice about sending their children in. The staff work tirelessly and the mix of experience is really varied. There does not appear to be a high turnover of staff and currently, it feels like the staff are not stretched/understaffed. Thank you again for making me feel happy and secure being at work whilst my children are in your care. Whilst I wish finances were different, I wouldn’t change the care my children receive
Reply from Sam Towns, Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave us a lovely review, we really appreciate your feedback and are pleased to hear your views. We are so proud of our staff team and it is a pleasure to care…read more
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Review from A H (Mother of Child) published on 21 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter loves her sessions at Puddleducks Day Nursery and we trust the staff there intrinsically with her care. She is happy to enter the nursery and content on collection. They provide balanced meals and are extremely flexible to the children, enquiring each day as to their needs and adapting
as necessary. We get care notes from each session so we know when she slept, ate and toileted and update photos with activities she has completed. The range of activities are stimulating and national and international theme days are utilised well to introduce children to different cultures. We receive monthly newsletters from management and any information is communicated in a timely fashion, along with notices to the entrance to the nursery with any urgent information.
Reply from Dena Leek, Director at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the trouble to write such a wonderful review. We are so very pleased you are happy with the care given to your little one.
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Review from G G (Mother of Child) published on 6 May 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My review is mostly positive overall. My son always seems happy to go in and happy during pick up. Although there have been a few disputes for billing, a bill was sent in error due to an overseen payment on their part, which was quite stressful for me, being a single parent I’m not sure they were very
understanding.
However, my son has become much more confident since being at nursery and often tells me of the activities he has participated in, which is nice to hear.
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Review from T B (Mother of Child) published on 6 May 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
Whilst my son is happy at the nursery, my review is based on the protocol of the nursery. I do not agree that parents should have to pay for bank holidays (including Christmas holidays) when the nursery is closed and the services cannot be used. If parents have to pay then childcare should be offered.
I also find it unreasonable that if your child's day falls on a bank holiday there is no flexibility to accommodate to move to another day so your child can benefit. I find this quite old-fashioned.
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Review from Kate H (Mother of Child) published on 5 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at Puddleducks Day Nursery Baldock since she was 20 months old, the team have ensured she transitioned between age groups seamlessly. Now that she is in pre-school she is developing so well, learning to write her name and she loves counting, as well as all the outdoor & messy play.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for your wonderful review it is a pleasure looking after your daughter and see her progress through each room.
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Review from Richard D (Father of Child) published on 5 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been going to Puddleducks Day Nursery Baldock for over a year now, and couldn't be happier there. The staff worked so hard to help him settle in, and he goes in every morning very happy. The range of activities on offer is excellent and varied. He has wonderful nutritious meals there, thanks
to the lovely cook. We enjoy getting updates on his progress and know the staff are always there to offer support and advice. We couldn't be happier knowing he's at such a fantastic nursery - thank you, Puddleducks!
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave your lovely review. Your feedback means so much to us.
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Review from G W (Mother of Child) published on 5 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been attending Puddleducks Day Nursery in Baldock for almost a year now. She started just before her first birthday, and as a lockdown baby, has benefited so much from attending. She is a confident, bubbly, funny little girl who is encouraged and supported by the wonderful staff who
genuinely care for her. She has formed great relationships with the staff and other children, and thoroughly enjoys going to the nursery every day. We would love not to have to work full-time but knowing our daughter is in the best environment and stimulus to help her learn and develop into the individual she is, makes us happy as parents. We are proud and amazed by her achievements and that is solely not down to us as parents, but to those who are helping shape her early years.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for your wonderful review, it has been a pleasure to welcome your daughter and see her confidence grow whilst making great relationships.
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Review from A H (Mother of Child) published on 3 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely, welcoming and friendly staff, both our children have settled in here really well and absolutely love going to nursery.
It has been wonderful to see how attending this nursery has helped our children to grow and develop.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave us a lovely review. It is wonderful to see both of your children grow and develop.
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Review from C H (Father of Child) published on 3 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our eldest daughter has been going for over two years, followed by her younger sister. Puddleducks has really helped them both grow and develop. The nursery is great at encouraging their development, a really supportive and caring place - we feel lucky to have our girls attend such a nice nursery.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for your wonderful review, it is a pleasure to look after both of your children.
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Current Review Score: 10.0 (9.974)

Overview of Review Score

The Review Score of 10 (9.974) out of 10 for Puddleducks Day Nursery (Baldock) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.974 for Puddleducks Day Nursery (Baldock) is calculated as follows: ( (303 Excellents x 5) + (8 Goods x 4) ) ÷ 311 Ratings = 4.974
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Puddleducks Day Nursery (Baldock) is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 number of registered child places is 18.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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