Puddleducks Day Nursery (Baldock)

Butterfield House, Hitchin Street, Baldock SG7 6AE
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10 110 Reviews
  • Puddleducks Day Nursery (Baldock), Baldock
Puddleducks Day Nursery is situated conveniently near to Baldock main train station with easy access to the A1. The nursery is a characteristic Grade II listed building with a car park to the rear of the premises.

Puddleducks aim is to provide all children with treasured memories of their wonderful time at nursery. They aim to promote positive outcomes for future learning but also ensure that children flourish in a safe, happy and fun environment.

The nursery has an extensive range of high-quality resources that encourage children to explore and experiment, opening their minds to new and exciting ideas.

Their dedicated and trained staff allow the children to learn in a friendly, caring and open environment. Staff provide an environment where children can learn the joy of discovery whilst feeling secure in a homely and caring atmosphere. They acknowledge that every child is unique and understand the importance of nurturing children to learn at their own pace within an environment that is caring but also rich with learning opportunities.

Puddleducks offer a range of enhanced experiences which enable children to become successful, lifelong learners including, Forest School, Yoga and Music sessions with Tiny Mites, Spanish lessons with Little Linguists, as well as a range of activities which promote your child’s well-being and confidence. Some examples of these activities are cooking, yoga and music and movement sessions.

The Nursery Chef prepares all the children’s meals fresh on the premises each day, and the menus have been designed to ensure they are nutritionally balanced, as well as delicious.

Puddleducks Day Nursery is well known and respected in the local community. The children enjoy time visiting the local amenities such as the market, nature reserve, local shops and residential home.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Puddleducks Day Nursery (Baldock) Ltd
  • Privately Owned

Person in Charge

  • Dena Leek (Owner)

Number of Childcare Staff

  • 24

Total Places for Children

  • 94

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Full day and half day sessions are available.
    Please contact the Puddleducks Day Nursery for further information.

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays

Parking

  • Own car park at the rear of the building

Puddleducks Day Nursery (Baldock) Reviews (110)

10

Puddleducks Day Nursery (Baldock) has a Review Score of 10 (9.974) out of 10, based on 26 reviews in the last 2 years.
Over all time Puddleducks Day Nursery (Baldock) has 110 reviews.

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Date Published
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Reviewer Connection to Puddleducks Day Nursery (Baldock)
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Total of 110, showing 81-100
Review from L H (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The children do some wonderful activities at Puddleducks and always come home incredibly happy. We know they will be well cared for throughout the day and will be stimulated, challenged and encouraged in their learning. The staff know the children very well and always give thorough feedback at the end
of the day.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you for taking the time to leave us a lovely review; we are so pleased to hear your feedback. It is a pleasure to look after your children.
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Review from L S (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child is very happy at the nursery. The staff are kind and caring. The range of activities is excellent. My son loves the yoga! Good daily updates from the staff. Staff respond quickly to my emails. I would definitely recommend.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave us a lovely review. We are so pleased to hear how much your son enjoys the activities especially the yoga. Thank you for recommending us.
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Review from Orestes K (Guardian of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and know what happens during your child’s day. Little one always comes home happy and looks forward to it. Haven’t really had a problem yet. All their activities seem very interactive.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave us a review. It means so much to us. We are so pleased to hear how much nursery is enjoyed each day.
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Review from K T (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Puddleducks is an amazing nursery and my son is extremely happy there. They are extremely caring and every member of staff knows every child, even if they are not in their own room!
Any communication with home is extremely positive and they are very supportive with all milestones, including sleep,
dietary, and potty training. I recommend Puddleducks to anyone with a young child.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for your wonderful review, it means so much to us to hear this. It is a pleasure to look after your son and support him through the various milestones. Thank you for recommending us.
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Review from C B (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is 14 months, and this is his first nursery experience. He has only been there for a few weeks, for a couple of mornings a week, and already he seems so settled. The team are attentive and friendly, and I know he has a lot of fun, as he "chats" away in the back of the car on our way home. He
comes out smiling and relaxed, which is a testament to the staff at Puddleducks - Thank You!
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for your lovely review, it has been great to welcome you to our nursery and help your son settle in with us. Already he is well settled and loves to explore the variety of…read more
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Review from H C (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been at Puddleducks for a year. He goes in happy and excited every day, just mentioning the names of some of the people who work there and his friends is enough to get him out of the house and on his way. The staff are friendly, they do a lot of activities and the meals sound amazing. We’re
really happy with him being there.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for your lovely review, it is a pleasure to look after your son and so pleased to hear he enjoys coming to nursery each day to see the staff and his friends.
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Review from S M (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is very happy at Puddleducks Day Nursery. She loves the variety of activities indoors and outdoors and is very well cared for. All the staff are friendly, approachable and professional. The management also answers queries in a timely and efficient fashion. The meals are varied, healthy and
always sound delicious!
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave us a lovely review. We are so pleased to hear how much your daughter enjoys our varied activities and meals, it is a pleasure to look after her.
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Review from A V (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s safe to say our children are in good hands at Puddleducks. It’s a nourishing environment where they are treated with care and respect, supported throughout their development stages from curious babies to confident preschoolers. The communication between parents and carers is easy and efficient
but no words or reports are better and more reassuring than a happy and smiley child coming out of nursery in the evenings
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for your wonderful review, it is a pleasure to look after both of your children and see how much they enjoy their time at nursery.
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Review from Elaine S (Mother of Child) published on 13 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been at Puddleducks since he was one. He’s now four and will be going to school this year and I believe will be very well prepared thanks to the team. In every room, he’s been very well looked after. He’s really got on with his key workers throughout, who seem to form a bond with the children
and it doesn’t seem like just a job to them.


The range of activities is brilliant and the children are stretched to develop and learn in a fun way at each stage. Although he’s one of the older children he’s learning phonics and numbers /maths in a way that should stand him in good stead. They make it such fun to learn.


Recently the team have helped us tackle his behaviour since his baby brother was born and we’ve really appreciated the support.


A chance to sit in a police car, see a tractor in the car park, and see ducklings and chicks hatch have been some of the highlights I’ve certainly enjoyed hearing about!

Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave us a review, it means so much to us to hear your feedback. It has been a pleasure looking after your son throughout all of our rooms and see all of the…read more
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Review from Laura K (Mother of Child) published on 13 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has been attending Puddleducks nursery for 3.5 years and has received outstanding care there. The staff and facilities are great, management are kind and responsive and the children always have lots of fun! I can’t recommend it enough.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you for taking the time to leave a review and recommend us! It is a pleasure looking after your child for the last 3.5 years and we are so pleased to hear how much fun has been had!
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Review from Charlie H (Father of Child) published on 13 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Daughter started at the nursery 6 months ago when she turned 1, and the care has been amazing. We get regular updates throughout the day of what she has eaten, slept and needed changing. They have a varied menu that exposes her to more food than we usually cook at home. The staff have been very
kind, easy to talk to and honest about everything that she does and the mischief that she gets into, and have always responded quickly to our questions. We can't recommend this nursery more.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you very much for taking the time to leave us a wonderful review, it means so much to hear your feedback. It is a pleasure looking after your daughter, thank you for recommending us.
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Review from N S (Mother of Child) published on 13 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Puddleducks is a fantastic nursery offering a wide range of learning activities, healthy meals and snacks, a lovely outdoor area and an easy to access location. My son has attended since he was 6 months old and has attended for two years so far. He enjoys his days at the nursery and often talks about
what he has been up to with his friends, and speaks happily about the staff. He particularly enjoys the “Yoga Mites” sessions offered.


I enjoy reading updates to the Tapestry app to see how his day has been and see some of the lovely shared pictures.


It is worth noting that the nursery remained open throughout the pandemic with careful risk management and processes in place. I never felt like my son was at additional risk by attending, and as a result, he hasn’t missed out on socialisation and learning experiences.

Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave your wonderful review, it means so much to us to hear how much your son enjoys the wide selection of activities on offer each day, it is a pleasure to…read more
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Review from Penny R (Mother of Child) published on 13 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started nursery in January and we couldn’t have made a better choice for him! He thoroughly enjoyed his settling in day and we left feeling very confident and extremely excited for him to start. He is now 3 months in and has settled in so well and truly enjoys everyday he spends there. He smiles
all the way to the front door! A huge credit goes out to the staff! Thank you for providing the best care to my son!
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for taking the time to leave us a review, it has been a pleasure to welcome your son to our nursery and see how well he has settled into the nursery. Your feedback means so much to…read more
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Review from K T (Mother of Child) published on 13 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Puddleducks for nearly a year and he is very settled there. He is always happy to go to nursery and comes out at the end of the day happy as well.
We have always found the staff are friendly and approachable. I feel confident that my son is well cared for and enjoys his time
at Puddleducks.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you for taking the time to leave us a review, it is a pleasure to look after your son and we are pleased to hear how much he enjoys coming to nursery.
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Review from Camille B (Mother of Child) published on 13 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my children have been attending Puddleducks Day Nursery since they were small babies. Any staff member knows their names, who they are and my children are comfortable being with any of them.
My baby girl loves her nursery days and walks in as if she was at home. She comes back having had a
day filled with learning experiences and fun!
My just turned 3 year old is now in the pre school section and has been well supported by the team. He always comes back telling me what he did during the day. He loves all the activities offered, garden time being one of his favourite alongside craft and role play.
Puddleducks staff has been very supportive of our family, whether it has been helping with toilet training or dietary requirements, and always show kindness.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for leaving a wonderful review, it is a pleasure to be able to look after both of your children and see how much they grow and develop. We are so pleased they both enjoy spending…read more
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Review from K P (Mother of Child) published on 8 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful nursery, caring, experienced staff that are kind and exceptionally friendly. A great environment for a child to develop.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you for taking the time to leave us a review, it is a pleasure looking after your child.
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Review from Camilla A (Mother of Child) published on 5 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started going to Puddleducks about 4 weeks ago now and we have been so impressed with how quickly she has settled in and how happy she is. On her settling-in days, the nursery had clearly thought about and planned for her arrival, and arranged things so that she didn't feel too overwhelmed.
Every day clearly a lot of thought goes into the activities for the children and she has done more there in 4 weeks than I think she did in 1 year at our previous nursery.


They paint, draw, do yoga, have themed book weeks, do bear hunts in the garden, plant flowers - the list goes on. I love all the regular photos throughout the week and the care diary is carefully filled out every day without fail. Her speech and language has improved dramatically as well. When her dad took her in this morning she apparently saw her friends and did an excited stamping of feet and ran in. What more could you ask for?!

Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you so much for your wonderful review, it means so much to us to hear how much fun your daughter is having throughout our well planned days.
It has been a pleasure welcoming you to our nursery…read more
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Review from T M (Father of Child) published on 23 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter joined last year when we moved onto the nursery and we couldn't have made a better choice. She settled in really quickly and really enjoys her time there. she has built great relationships with the staff and the other children. The nursery feels safe and provides a wide range of activities
to help children learn.
they have great indoor and outdoor areas.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you for taking the time to leave us a review, it has been wonderful welcoming you to our nursery and is a pleasure looking after your child.
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Review from Siobhan A (Mother of Child) published on 16 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started the ducklings group in January, and I am very happy with how she has settled in. The staff are lovely, kind and professional. She enjoys her time at Puddleducks and loves the fun and educational activities that they do. I would definitely recommend to other parents.
Reply from Sam Towns, Senior Manager at Puddleducks Day Nursery (Baldock)
Thank you for taking the time to leave us a review. Your daughter has settled in brilliantly to nursery and it is a pleasure looking after her. Thank you for recommending us.
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Review from L R (Mother of Child) published on 21 December 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
My daughter attended the nursery and it started off well and then seemed to go downhill. Her care diary wasn't always updated so I didn't know what she had eaten throughout the day as she is unable to communicate with me, had to ring the nursery several times to find this information out. There were
also a few occasions where she was suddenly being put in the wrong size nappy which was frustrating as it was two sizes too small. I made the decision to take her out after an incident where another child bit her and I wasn't impressed with how the nursery handled it. I wasn't phoned about it and my partner was told through a blaze conversation by someone who wasn't even there. She was crying all night. I had to write a complaint letter. By the end, the whole vibe of the nursery just came across like they didn't care, perhaps because she was only part-time. Who knows. Even it being her last session today, there was no mention of her leaving. For the price and reviews for this, I expected more.
Reply from Sadie Taylor, Director at Puddleducks Day Nursery (Baldock)
I am sorry to hear that you were not happy with the service we provided. We take any concerns or complaints very seriously and therefore the points you have raised will be reviewed with our team.
It…read more
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Current Review Score: 10.0 (9.974)

Overview of Review Score

The Review Score of 10 (9.974) out of 10 for Puddleducks Day Nursery (Baldock) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.974 for Puddleducks Day Nursery (Baldock) is calculated as follows: ( (303 Excellents x 5) + (8 Goods x 4) ) ÷ 311 Ratings = 4.974
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Puddleducks Day Nursery (Baldock) is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 number of registered child places is 18.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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