Bright Horizons Potten End Day Nursery and Preschool

Bingham Park Farm, Potten Hill End, Water End, Hemel Hempstead HP1 3BN
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8.5 74 Reviews
  • Bright Horizons Potten End Day Nursery and Preschool, Hemel Hempstead
Bright Horizons Potten End Day Nursery and Preschool (formerly Muddy Puddles Day Nursery and Preschool) is located in a picturesque location between Berkhamstead and Hemel Hempstead in Potten End, committed to providing premium childcare for children aged three months to five years. Dedicated staff will cherish and nurture your child, encouraging them to develop friendships, independence, curiosity and, most importantly of all, to have fun.

Additional equipment and resources within four, age-appropriate rooms are aimed at extending and supporting the key areas defined in the Early Years Foundation Stage.

Messy play, painting, glueing, mark-making, baking, stories, construction, threading, imaginative play and dressing up are amongst the indoor activities which are all enjoyed across the nursery on a regular basis along with singing, music and dancing which are supported on a weekly basis by their external partners Jelly Babies, Jelly Beans and Tiny Mites.

Mealtimes at Potten End Day Nursery and Preschool are a happy, social occasion for children and staff alike. All the food is prepared and cooked daily on-site by the nursery chef and offers a healthy, balanced diet as well as meeting individual needs and preference.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Jenny (Nursery Manager)

Number of Childcare Staff

  • 30

Total Places for Children

  • 92

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & 1 week at Christmas

Bright Horizons Potten End Day Nursery and Preschool Reviews (74)

8.5

Bright Horizons Potten End Day Nursery and Preschool has a Review Score of 8.5 (8.549) out of 10, based on 4 reviews in the last 2 years.
Over all time Bright Horizons Potten End Day Nursery and Preschool has 74 reviews.

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Total of 74, showing 21-40
Review from Rebekah H (Mother of Child) published on 7 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff all outstanding, compassionate and caring. My son has attended the nursery since he was six months. Fast forward 18 months and the nursery have supported all routine adaptations and development milestones. The nursery are very good at keeping parents updated, the communication is across many platforms.
I couldn’t recommend them enough!
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Potten End Day Nursery and Preschool
Hi, thank you also for your positive comments regarding our nursery and staff. Thank you again for taking the time to leave us your review.
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Review from A D (Mother of Child) published on 7 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Potten End Nursery has been the nursery of choice for all three of my children. All three have been extremely happy there and stayed (and will stay) until they go to school. Whenever there is feedback given they make a huge effort to meet our needs and understand our requirements.
The advances in
technology (with the app) and provisions (of nappies and sun cream for example) have been really helpful in making busy parent's lives easier! Highly recommend.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Potten End Day Nursery and Preschool
Hi, Thank you also for your positive comments regarding our nursery and staff. Thank you again for taking the time to leave us your review.
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Review from C E (Mother of Child) published on 7 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been at Bright Horizons for about 18 months and he loves it. The staff have taken the time to bond with him and build his confidence with them, the other children, and the activities. As a parent, I like the range of activities they provide, especially the messy ones that I don’t have to
clean up at home! The menus are varied and we enjoy seeing the updates on the app about the activities he has taken part in and notes about his personal development. My youngest son will also be starting at Bright Horizons this summer - would definitely recommend.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Potten End Day Nursery and Preschool
Hi, thank you also for your positive comments regarding our nursery and staff. Thank you again for taking the time to leave us your review.
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Review from Tracy W (Mother of Child) published on 27 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our daughter to Bright Horizons as we hadn't been satisfied with the level of care she was getting at her previous nursery and we are so glad that we did. Every member of the team we have come into contact with have been so welcoming and open. They have ensured our daughter settled in really
well and their level and standard of care is nothing short of spectacular. They know our daughter and work with her and give her comfort in a home from home style. She is confident with her carers and has an obvious bond with her key worker. We're so grateful that her happiness is their priority and they arrange daily activities which give her a varied and stimulating day. They have great indoor and outdoor space and the daily menu that is laid on gives her a wide variety of different foods to try. On top of this, the app gives us a real time view of what she's been doing from a nap, nappy change, eating and play. We couldn't ask for a better setting for her and us.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Potten End Day Nursery and Preschool
Hi, we are so pleased to hear that you are happy with our nursery. Thank you again for taking the time to leave us your review.
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Review from I S (Mother of Child) published on 27 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s our second child in this nursery and both girls have been very happy here! It’s a safe environment, the care given is great, the settings (inside and outside) are beautiful and very child friendly, food is varied and my girls try dishes they would refuse at home! Activities and learning are age
appropriate and engaging and there is never a day I don’t get a new painting or picture! The girls love it! A home from home!
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Potten End Day Nursery and Preschool
Thank you for letting us know how pleased you are with our nursery. Once again, thank you very much for taking the time to review us.
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Review from Samantha D (Mother of Child) published on 27 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son is very happy at nursery, looking forward to going in and speaking positively about his day after. The staff are very open, approachable and friendly. We enjoy the updates we receive on the app.
Thanks for the care!
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Potten End Day Nursery and Preschool
Hello, thank you so much for your positive feedback!
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Review from J R (Mother of Child) published on 27 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going to the nursery since she turned 1 so has moved through a few of the age groups. In every one she has had excellent care and is becoming a sociable, confident toddler. She has made some lovely friends who she talks about at home a lot! She looks forward to putting on her nursery
bag every day and going in so we know she is really happy there and has a great time. We would love some more in-depth feedback on her development from the nursery but we're safe in the knowledge she is being well looked after which is ultimately top priority.
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Review from Clair M (Mother of Child) published on 27 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Bright Horizons Potten End enough! The pre-school room teachers have really helped our son come out of his shell and into his own! The kindness and patients all of the staff exhibits on a daily basis is truly astounding. Their enthusiasm does not go unnoticed and makes the children
excited to learn and play. The garden is amazing and the children get to spend lots of time outside. Every day after pick up, our son is always happy and cannot wait to share what he has done that day! As a parent, when you cannot be with your child, knowing that they are safe, happy, and cared for is invaluable.
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Review from B G (Mother of Child) published on 27 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bright Horizons Potten End nursery is a lovely peaceful setting, there is plenty of outdoor space, trees, a flock of Guinea fowl and good parking. It has good access and you don’t have to struggle through lots of traffic to get there.
The food is prepared on site and the cook is very helpful with
little ones during the weaning process. Both my children eat a wide range of foods at nursery, often things they wouldn’t touch at home!
The staff are caring and friendly and really know what makes the children tick. There are a wide range of activities available with free flow to most, sand and water play are out most of the time.
Staff have recently organised sessions where parents can come to the nursery to see their children in action which is lovely as you get a real feel for the daily going’s on. Feedback is good with the app providing photos most days and mini reports regularly.
I would happily recommend this nursery to parents. Both my children have been very happy in this setting.
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Review from R A (Mother of Child) published on 27 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at Bright Horizons - Potten End for over a year and she loves it! It’s a great feeling dropping your child off knowing they will have the best day with people that really care.
She enjoys all the activities and I love knowing how much outdoor space they have to explore.
I can’t
recommend Potten End enough!
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Review from R B (Mother of Child) published on 27 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great nursery in a lovely location. It’s a lovely setting with kind and caring staff. The nursery has excellent outdoor and indoor spaces for the children and lovely home cooked meals provided every day. My child loves attending this nursery and we love seeing what he gets up to throughout the day
on the Bright Horizons family app.
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Review from O R (Mother of Child) published on 19 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursery. My child is incredibly happy there and runs in every morning with a smile. Staff are caring and thoughtful. Outside space is great in a rural setting. Food is nutritious and the menu is varied.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Potten End Day Nursery and Preschool
Hello, thank you so much for taking the time to leave us your positive feedback. We are thrilled your little one is thriving in our nursery.
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Review from K M (Mother of Child) published on 7 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Bright Horizons, Potten End for over a year now. She really enjoys her time at nursery and we have been impressed with the care from staff. We love the setting and outdoor time the children get.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Potten End Day Nursery and Preschool
Thank you for your review. We're grateful and appreciate you taking the time to share your ratings with us.
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Review from Catherine H (Mother of Child) published on 1 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A gorgeous nursery with 100% caring staff. Great admin team, great carers and my daughter could not be happier here. This is my third child to attend a childcare setting and I can honestly say I wish I had used them from the start.
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Review from Simone L (Mother of Child) published on 11 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team are so caring and knowledgeable, I am so impressed with the nursery. The surroundings and facilities are excellent and of a very high standard. The food and menus are also lovely! I would recommend it to any new parent.
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Review from Abbie P (Mother of Child) published on 23 August 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
An all-round lovely nursery, my two children attend bright horizons and they love it. My son goes 3 times a week and gets excited every day that he is due at nursery. The staff are also very lovely. The location of the nursery is a very quiet site which is good and it’s not on a main road which was
one big positive for me. However, you don’t get much of what they’ve done on their sheet, which is a shame because it’s nice to know what they’ve been up to, to incorporate it at home. You only get the basics of what they eat for meals but no snacks. Apart from that, I would highly recommend it to other parents out there who are looking for a good nursery.
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Review from O D (Mother of Child) published on 23 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy started 3 months ago, this is his first nursery experience and the staff have helped him settle in really well. The facilities are lovely including the outdoor space overlooking the countryside.
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Review from Richard C (Father of Child) published on 17 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff have been very open and friendly, offered advice on how to improve areas of behaviour and keep me well informed about my daughters day. Amazing outdoor areas for safe play. Wide variety of activities they offer each day.
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Review from Hannah M (Mother of Child) published on 17 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had children at Potten End for 3.5 years now and have loved every moment. The staff are wonderful, know the children inside out and really encourage them to learn and explore, building their confidence as they go. Every time our eldest has moved rooms we’ve been worried that the staff won’t
be as good but each time he has built the same bond with the caring and kind staff in the next room. He has taken huge strides in both his maths and phonics/ spelling without even realising it! Our youngest has struggled a bit with his language development but his key worker went out of her way to support him, making flashcards and spending time with him to build his confidence.
The setting is beautiful with lots of outdoor space (and guinea fowl wandering around) which the staff use as much as possible. The manager is friendly and always tries to accommodate changes where she can.
I wouldn’t hesitate to recommend Potten End to anyone, it really is a wonderful place.
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Review from Sadie G (Mother of Child) published on 17 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy started this nursery in April and he is so happy! We have seen massive changes already! Due to lockdown, I was worried about his development. However, since joining the nursery I do not need to worry. He/we love the staff. The nursery gives a report after each day and really go over and
beyond to help. My son has food allergies which I was also worried about, the nursery has a strict protocol and something I do not need to worry about. Amazing nursery and I have a very happy 2-year-old that is so excited to go to nursery.
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Current Review Score: 8.5 (8.549)

Overview of Review Score

The Review Score of 8.5 (8.549) out of 10 for Bright Horizons Potten End Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.957 for Bright Horizons Potten End Day Nursery and Preschool is calculated as follows: ( (45 Excellents x 5) + (2 Goods x 4) ) ÷ 47 Ratings = 4.957
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.592 Points relating to the number of positive Reviews for Bright Horizons Potten End Day Nursery and Preschool is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 number of registered child places is 18.4. 4 Positive Reviews ÷ 18.4 = 0.217
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Craig

Craig

Job Title: Nursery Manager

Craig is the Nursery Manager at Bright Horizons Potten End. With over ten years’ experience in early education, he is passionate about creating a nurturing and inspiring environment where every child feels valued and confident to explore. After gaining his Early Years Teacher Status and PGCE, Craig has worked across a range of settings, progressing from nursery practitioner to manager.


He believes that strong relationships with families are at the heart of every successful nursery, and works closely with parents to ensure each child’s individual needs, interests, and routines are supported. Craig and his team focus on sparking curiosity through play and meaningful experiences, helping children to develop independence, creativity, and a lifelong love of learning.

Amy

Amy

Job Title: Deputy Manager

Amy is the Deputy Manager at Bright Horizons Potten End Nursery and has worked in childcare for over 17 years. She holds a range of qualifications, including NVQ Levels 2 and 3 and a leadership qualification. Before joining Potten End, Amy led rooms and nurseries across several settings, gaining a wealth of experience along the way.


She has a real passion for supporting both children and staff to achieve their goals and finds joy in inspiring little minds to learn, explore, and grow through play. Amy looks forward to welcoming families and helping each child to flourish during their early years journey.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Potten End Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Potten End Day Nursery and Preschool has an Enhanced Service - more info.