Kiddi Caru Day Nursery Hitchin

117 Grove Road, Hitchin SG4 0AA
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9.6 87 Reviews
  • Kiddi Caru Day Nursery Hitchin, Hitchin
Kiddi Caru Day Nursery in Hitchin offers outstanding Early Years care in a warm, welcoming setting. Rated Good by Ofsted (April 2022), the nursery embraces the Hygge Approach alongside STEM and heuristic play to support each child’s individual learning journey.

Children explore well-equipped playrooms and a large garden with a forest area, mud kitchen, and climbing structures. With bespoke educational programmes like Sow & Grow, Move & Groove, and Boogie Mites, plus an on-site chef preparing healthy meals, every child is supported to thrive. The experienced team includes SENCo-trained staff who ensure inclusive care for all. The Famly App keeps parents connected with daily updates, while stay-and-play sessions and regular outings strengthen community links.

Conveniently located near Grove Road and River Purwell, with on-site parking, this nursery provides a safe, inspiring space for children to learn and grow.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Sarah Mitchell (Nursery Manager)

Number of Childcare Staff

  • 37

Total Places for Children

  • 95

Age Range

  • from 0 years 1 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & Christmas to New Year

Kiddi Caru Day Nursery Hitchin Reviews (87)

9.6

Kiddi Caru Day Nursery Hitchin has a Review Score of 9.6 (9.647) out of 10, based on 18 reviews in the last 2 years.
Over all time Kiddi Caru Day Nursery Hitchin has 87 reviews.

Overall Experience
  • 72
  • 10
  • 2
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Date Published
  • 87
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  • 15
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Reviewer Connection to Kiddi Caru Day Nursery Hitchin
  • 79
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Total of 87, showing 21-40
Review from A B (Father of Child) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
So far, I can say all the staff members we have had have interactions with from when our son started have been fantastic, pleasant and always willing to go the extra mile. Even though when our son wasn’t settling in well they kept us informed and tried their very best to get him settled. Now that he’s
settled in, he always look forward to the staff's cuddles when he’s dropped off and never wants to leave until he’s picked up. Thanks for all you ongoing support.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Hitchin
Hi, thank you for taking the time to leave a review. Starting nursery is such an major event in the lives of children and their families, so our dedicated team understands the need to be incredibly…read more
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Review from D B (Mother of Child) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience at Kiddi Caru has been amazing. All the staff are great and so helpful.
It has been such a pleasure sending my child to this nursery, knowing he is going to be cared for so well and have a great time!
My son really enjoyed his time in preschool and we really loved sending him there.
I
couldn’t recommend this nursery enough! It really has been great.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Hitchin
Hi, thank you for taking the time to leave a review. It's so great to hear that your little one enjoyed his time with us! Providing a great variety of fun, engaging activities alongside our specially…read more
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Review from E R (Mother of Child) published on 16 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little girl has attended Kiddi Caru since January 2023. She has settled in well and her confidence and development have both come on leaps and bounds. Communication with staff is excellent and all staff members enquire how she is at drop off and give a detailed handover when we pick her up. The
staff put on activities every day and we are getting over-run with her art work! We are really pleased with the nursery and every staff member we have come across.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Hitchin
Hi, thank you for taking the time to leave a review. It’s so great to hear that your little one’s nursery experience has had such a positive impact on her confidence and development! Our team works…read more
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Review from Thabo S (Father of Child) published on 2 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We started with the nursery in January 2023 and have had great service, high levels of care and professionalism from the team at Kiddi Caru.


We look forward to even great relations as journey with them on this mammoth task of taking care of our kids when we are engaged elsewhere.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Hitchin
Hi, thank you for taking the time to leave a review. Our dedicated team works hard to provide a supportive, nurturing environment where every child can thrive.
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Review from K I (Mother of Child) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A place I will recommend to my friends and family.
Wonderful staff and management.
Kids are looked after well as per their needs. My son needed attention so we discussed with the team and they are working on him. Satisfied and glad that my kids are going here.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Hitchin
Hi, thank you for taking the time to leave a review. It's so great to hear that you and your family are happy with your experience! Our friendly team works hard to provide a supportive, nurturing…read more
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Review from Alex G (Father of Child) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been really impressed by Kiddi Caru during the two weeks that my son has been there. The staff are great and I can really tell that they enjoy what they are doing. Food looks and sounds great. I love that he has lots of opportunities to be creative and from the pictures he looks like he’s having
a great time.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Hitchin
Hi, thank you for taking the time to leave a review. Our friendly, knowledgeable team is so passionate about providing exceptional childcare and education. They work hard to ensure that there's a…read more
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Review from Lucy B (Mother of Child) published on 5 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter has been at Kiddi Caru for 2 years and is now in the preschool room. She has developed lovely relationships with the staff and children and really enjoys going every day. The new app makes communication even easier as well as seeing a rundown of her day. The staff are caring and compassionate.
It would be even better if the preschool outside space could be improved and use of the additional building be for something other than storage. Overall, I am really pleased with our experience here.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Hitchin
Hi, thank you for taking the time to leave a review. It's lovely to hear that your little one is enjoying her time here! Our team really takes the time to get to know each individual child and build…read more
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Review from T R (Mother of Child) published on 2 May 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
My daughter does enjoy being in the nursery. She has developed her confidence and her speech is a little better. On her first day of nursery, I got her back with a massive bruise on her face and I asked what happened. They apologised for not filing an accident report and this did make me feel uneasy
leaving my daughter in their care. I do feel like I am raising a few issues every few weeks about her nappy rash. And I’m not told about how bad it is until I go home and open the nappy myself to see how sore her bum is. I have asked many times how to help the situation. The staff are all lovely but I feel the handover is not great with communication. There’s an app which I think needs a lot of work but is good to see what she has eaten. I think the outdoor space needs a lot of work compared to nearby nursery’s this nursery needs a lot of work. As my child is settled I decided to stay with this nursery as she does enjoy playing and the children. And again all the staff are so lovely.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Hitchin
Hi, thank you for taking the time to leave your feedback. Please be assured that your concerns are being taken seriously and if you would like to discuss anything further, please don't hesitate to…read more
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Review from T P (Mother of Child) published on 28 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son joined Kiddi Caru Day Nursery in February this year and the team that care for him on the days he is in are outstanding. The nursery, as a whole, was extremely welcoming, I felt anxious in the first weeks he was there but the reassurance from the nursery was more than I ever expected.
We have
brilliant communication throughout the days he attends and always a detailed update when he is picked up. If for any reason I have had to ask the team to do something in particular for my child they do it without any issues. Any questions or queries I have had are answered on the spot without any hesitation and I believe that the team within the nursery care for the children just as much as we do as parents.
All staff are super friendly, kind and informative and would highly recommend the nursery, your children will be made to feel completely at home.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Hitchin
Hi, we are delighted to hear that you and your family have had such a lovely experience with us! Thank you for taking the time to leave a review, it is very much appreciated.
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Review from Karen B (Mother of Child) published on 28 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kiddi Caru Day Nursery Hitchin has been an amazing place for our son to begin his nursery journey. From a difficult start (with him being upset to be in a new place), it was o only a couple of weeks before he was excitedly going to the team's arms and coming home full of smiles. We love the utilisation
of apps to communicate with us, meaning we get a full rundown of his day (sleep, food, toileting and activities), and the observations are our favourite; pictures of him doing activities or learning. The team also thoughtfully help our son to make things like valentines cards for mummy and daddy, which are so beautiful and a good show of their passion for our children and family. Our team have changed a little over the months, but the current main contacts, all have great relationships with our son, and root for him (as excited as us when he reaches milestones like walking). Highly recommend. (We are in Otters).
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Hitchin
Hi, we are so glad to hear that you and your family have had such a lovely experience with us! Thank you for taking the time to leave a review; it's very much appreciated.
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Review from Hannah P (Mother of Child) published on 28 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had a wonderful experience with Kiddi Caru. They were very accommodating when we were making plans to join and also great at communicating. My 18-month-old son has really enjoyed both Otters and Hedgehogs rooms. They are so reassuring at drop-offs, even when our son is upset. Would highly recommend
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Hitchin
Hi, thank you for taking the time to leave a review. It's lovely to hear that your little one is enjoying his time here! Our friendly team works hard to provide a supportive, nurturing environment…read more
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Review from L W (Mother of Child) published on 29 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our child has attended Kiddi Caru Day Nursery Hitchin for almost a year since 1-year-old and has grown and developed so wonderfully under their care.
The staff are great at meeting his individual needs and providing information on his days and activities. He has a consistent key worker and they do
a wide variety of activities. He has settled incredibly well thanks to the lovely relationships he's formed with the team and he leaves with the biggest smile on his face each day!
The management team have worked so hard over the last year and a bit on standards and resolving issues flagged in their November 2021 Ofsted and are now rated 'Good'. The manager who returned from maternity leave last year has led this wonderfully and we have no concerns.
My only wish would be to see the outside area get a bit of a refresh if possible. It's adequate, but has lots of potential!
I'd recommend Kiddi Caru Day Nursery Hitchin highly to any parent looking to send their child to nursery.
Reply from Laura Wiltshire, Marketing Executive at Kiddi Caru Day Nursery Hitchin
Hi, thank you so much for leaving us a review. It’s lovely to hear how well your daughter has grown and developed during her time with us at Kiddi Caru Day Nursery in Hitchin. We take great pride in…read more
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Review from Frances S (Mother of Child) published on 22 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kiddi Caru Day Nursery staff have given our son a really good first experience of nursery. He’d only been cared for by parents and grandparents until the age of three so it’s been a big change, but staff were sensitive to that, and I was impressed by how quickly they managed to make him feel safe and
engaged. It was also really reassuring to go in to visit and find such a cheerful group of children.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Hitchin
Hi, thank you for taking the time to leave a review. It’s fantastic to hear that our friendly team was able to help your little one settle in so quickly. Providing a warm, supportive and engaging…read more
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Review from Gilly M (Mother of Child) published on 21 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son and daughter both go to Kiddi Caru Day Nursery and are incredibly happy there. The team that works there are incredibly supportive, and are really friendly and caring towards the children. Both of my children love going and run in each day. A range of activities are offered which they both seem
to enjoy and the team are focused on helping them learn and develop. I would highly recommend.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Hitchin
Hi, thank you for taking the time to leave a review. It’s lovely to hear that both of your little ones are so happy here! Our team are so passionate and really take the time to build strong…read more
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Review from Saoirse B (Mother of Child) published on 21 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is really happy there and the staff are great! They are wonderful at updating on her daily activities too and what she has been up to. Would definitely recommend. The location is great too!
Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Hitchin
Hi, thank you for taking the time to leave a review. It's lovely to hear that your little one is so happy here! Our friendly, warm and supportive team is dedicated to providing exceptional childcare…read more
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Review from Louis H (Father of Child) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very lovely staff and our son is very happy at Kiddi Caru Day Nursery Hitchin. If they could get that indoor play centre reopened, it would be 10 out of 10 as currently, that's a massive waste of space that could be utilised. I could do with a few more educational toys in the over two's room and problem-solving
toys too. However, I would definitely recommend the nursery.
Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Hitchin
Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.
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Review from D B (Mother of Child) published on 26 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter has been going to Kiddi Caru Day Nursery Hitchin since August 2021 and she has come a long way. She does still get upset when I drop her off but I have been told she does enjoy it when she is there. The staff I have met in the otter's room are very friendly and welcome my little one when
she arrives.
Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Hitchin
Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your comments will be passed onto the nursery management team.
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Review from Becky H (Mother of Child) published on 26 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our daughter has attended Kinders Mill since November 2020. She joined during lockdown but despite not being able to physically go in with her she settled so quickly and has always been very happy going in. Her development has come such a long way thanks to the help of all the staff and all the activities
that they do. They are really supportive of whatever challenge your child is going through (changes in naps, potty training, etc).
The nursery has had a tough year with changes in management and a recent Ofsted inspection, however, I am really pleased with all the work that has been done to address any concerns the inspection raised and I would not hesitate to recommend the nursery to other parents.
Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Hitchin
Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your comments will be passed onto the nursery management team.
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Review from Elly V (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter attends preschool at Kiddi Caru Day Nursery Hitchin. The team is passionate, knowledgeable and nurturing. They put on a range of different activities throughout the day and give children lots of autonomy to choose their own activities. They also have the door open with secure access to the
garden all year round when not raining, it's great that the kids get fresh air and that space to play. All of the staff are incredibly warm and genuinely care about the emotional and developmental needs of the children in their care. The last year or so has been difficult for the nursery on an administrative/management side - but this is getting better now the manager is back from maternity leave and the transition to Kiddi Caru has bedded in - but this does not detract for me from the excellent care provided by the nursery/preschool staff throughout the facility.
Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Hitchin
Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.
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Review from Natalie K (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loves attending - he is very happy when I drop him off and pick him up. All of the staff have been really good, caring and honest. The handover discussions are detailed. I feel happy knowing my son is safe and looked after properly.
Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Hitchin
Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.
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Current Review Score: 9.6 (9.647)

Overview of Review Score

The Review Score of 9.6 (9.647) out of 10 for Kiddi Caru Day Nursery Hitchin is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.752 for Kiddi Caru Day Nursery Hitchin is calculated as follows: ( (161 Excellents x 5) + (46 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 210 Ratings = 4.752
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.895 Points relating to the number of positive Reviews for Kiddi Caru Day Nursery Hitchin is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 number of registered child places is 19. 17 Positive Reviews ÷ 19 = 0.895
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (12)

Meet the Team (1)

Sarah

Sarah

Job Title: Nursery Manager

Sarah began her career in early years as an apprentice and gathered a wide range of experience through a variety of different roles. Sarah has been a Nursery Manager for 9 years now.


Sarah has a huge passion for working with children and takes pride in ensuring that they have the best start to both education and life.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kiddi Caru Day Nursery Hitchin to verify any information. View our terms and conditions. Kiddi Caru Day Nursery Hitchin has an Enhanced Service - more info.