Bright Horizons Watford Day Nursery

2 Printers Avenue, Watford WD18 7QR

Bright Horizons Watford Day Nursery, Watford, Hertfordshire
Bright Horizons Watford Day Nursery, Watford, Hertfordshire
Bright Horizons Watford Day Nursery, Watford, Hertfordshire

Bright Horizons Watford Day Nursery is a purpose-built development which offers an enthusiastic team of childcare professionals who care for children aged three months to three years. They provide naturally inspiring nursery environments that encourages children to play and explore, to discover and grow, to learn and understand the world around them.

They are opening the pre-school. Get in touch to find out more information.

Fees are fully inclusive of nappies, wipes and formula milk. Healthy meals and snacks are prepared on-site by the talented chef.

Bright Horizons received the Royal Society for the Prevention of Accidents (ROSPA) award in April 2016. The team is happy to discuss any attributes of the service with parents and they are also experienced in looking after children who have learning disabilities.

Group: Bright Horizons Family Solutions

Person in charge: Lizzie Abbott (Manager)

Local Authority / Social Services: Hertfordshire County Council

Number of Staff: 26

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 92

Age Range: from 0 years 3 months to 2 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Directions:

Bright Horizons nursery in Watford is located within easy reach of Croxley Green Business Park and Watford town centre and is serviced by excellent transport links.

Parking:

Visitor parking is available at the nursery.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.8 Bright Horizons Watford Day Nursery has a Review Score of 7.8 (7.791)

The Review Score of 7.8 (maximum of 10) for Bright Horizons Watford Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Watford Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.432 for Bright Horizons Watford Day Nursery is calculated as follows: ( (56 Excellents x 5) + (28 Goods x 4) + (9 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 95 Ratings = 4.432

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.359 Points relating to the number of positive Reviews for Bright Horizons Watford Day Nursery is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 18.4 positive Reviews (92 registered maximum number of service users ÷ 5). 2 Reviews ÷ 18.4 Target = 0.109

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Watford Day Nursery?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Bright Horizons Watford Day Nursery

  • Mother of Child
    7
  • Father of Child
    1

Our child is very happy at this nursery. They reselected the staff with qualifications and who were better trained. The chef is brilliant and the manager is friendly and helpful.

How likely would you be to recommend Bright Horizons Watford Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

The staff are very caring. Our son has learnt so much through his interests. He is happy to go to nursery and always comes homes smiling with stories to tell.
His key person knows him as well as we do and really supports his learning through exciting activities related to his interests. He loves the food and excitedly tells us what he's eaten and that he saw the chef. The chef makes sure that the food is enjoyed by everyone and caters for everyone's needs.

How likely would you be to recommend Bright Horizons Watford Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our son has attended the nursery since he was one year of age. It took a while for him to settle and at the same time hard for us as parents to leave him. The staff were so kind, caring and reassuring that our son soon formed relationships with his key worker and other members of staff.
Management are the nursery have been fabulous - very approachable and have allowed us to occasionally change his nursery days when needed. Our son is currently in the nursery room and he absoloutley loves it! Our only concern is that we are not kept as up to date as we would like with his progress.

How likely would you be to recommend Bright Horizons Watford Day Nursery? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

I like that nursery is in a new building and has floor heating. The outside are is big and well kept. The food is really good- fresh and tasty.
When I had any concerns they were met and solved in a professional manner. The staff are really good and friendly and my daughter love all her carers. I also like that there was a small pet in my baby's room as she could interact with the animal.
What I think is in need of improvement is the air condition system in the building.
I also don't like that kids with high temperature and obvious signs of flu/cold are allowed to attend the sessions.

How likely would you be to recommend Bright Horizons Watford Day Nursery? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My children have been at the nursery for a couple of months now and I am very pleased. The nursery staff really care and understand my children and nothing is too much for them. They have taken the time to get to know us as a family. The management is proactive, warm and friendly. All the staff are professional and clearly enjoy their job. Security is very high and there are a lot of reminders on the doors. The food variety is brilliant.

How likely would you be to recommend Bright Horizons Watford Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter has come along way in her development as an individual since starting this nursery. So much so, that she is now attending full time! A BIG THANK YOU to all the team and keep up the good work!

How likely would you be to recommend Bright Horizons Watford Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We have been very happy sending our little girls to kids unlimited. Staff have always been very warm and friendly and have been flexible to meet our needs. In terms of learning and development, I feel that our daughter has come on leaps and bounds. She speaks very fondly of her peers and grown ups and sometimes doesn't want to leave the nursery when I go and pick her up. There has been good preparation for school and we will miss it when she has to move on. Thanks KU for all that you do xx

How likely would you be to recommend Bright Horizons Watford Day Nursery? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

The nursery is located in Watford with nearby links to Met station. The staff are warm and friendly with a few exceptions. Kids develop mostly in the toddlers group of the Nursery.

The policy of the nursery is shocking. Unprecedented reviews of the charges and increases twice a year, staff retention is very poor and the learning and development does not improve as the child enters Pre-school. Expensive for the value they add. Safety is a concerns as the entrance is not monitored by staff and there have been reports of intruders breaching the safety net of the nursery.

Activities for kids are charged over and above the normal nursery charges.

How likely would you be to recommend Bright Horizons Watford Day Nursery? Extremely Unlikely

Average Rating: 

 2.9 out of 5

Overall Standard: Satisfactory

Facilities / Outside Space: Good

Learning: Satisfactory

Resources / Equipment / ICT: Satisfactory

Care: Satisfactory

Activities: Satisfactory

Staff: Good

Food / Nutrition: Satisfactory

Management: Very Poor

Cleanliness: Good

Safeguarding: Satisfactory

Value for Money: Very Poor

Marketa Cardon, Bright Horizons Team at Bright Horizons Watford Day Nursery responded to this review on 01 Apr 2016:

We really appreciate that you have taken time out to share your feedback, your opinion is very important to us. I am going to share your comments with the Nursery Manager and ask her to speak to you. We especially take any concerns regarding safeguarding extremely seriously. I would strongly encourage you to speak to us, so we can address your areas of concerns.

Alternatively, if you wish to speak to somebody from Bright Horizons team you can call 0800 085 4074 or email parentenquiry@brighthorizons.com

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

No image found

Lizzie Abbott

Job Title: Nursery Manager

Joined: 2000

Description:

This is my 7th year with Bright Horizons, I have been with Watford Day nursery for 2 and half years.
I have a great passion for childcare and ensuring the children in my nursery receive excellent care.
The team at Watford create a secure and safe setting.