Highbury Lodge Day Nursery (Hitchin)

11 Highbury Road, Hitchin SG4 9RW
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9.9 125 Reviews
Highbury Lodge Day Nursery is set in a beautiful converted Victorian building, with spacious interiors and adaptable play areas.

Activities are designed by highly trained practitioners in line with EYFS principles.

Strong parent partnerships are promoted within the nursery with parent partnership meetings and a fully inclusive package as part of the service. They have also achieved an Eco-Schools Green Flag award by implementing 'Green initiatives' within the nursery.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Person in charge

  • Kirsty Rose (Manager)

Number of Childcare Staff

  • 42

Total Places for Children

  • 83

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & 2 Inset Days

Parking

  • Free parking is available onsite.

Highbury Lodge Day Nursery (Hitchin) Reviews (125)

Total of 125, showing 61-80
9.9

Highbury Lodge Day Nursery (Hitchin) has a Review Score of 9.9 (9.916) out of 10, based on 17 reviews in the last 2 years. Over all time Highbury Lodge Day Nursery (Hitchin) has 125 reviews.

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  • 119
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Date Published

125
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Review from Emma SE (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Highbury Lodge Day Nursery (Hitchin). The staff are all lovely and are genuinely welcoming and caring. My child’s key worker has been amazing with communication and support when there have been changes in his routine, they have been excellent. My child loves nursery days and although
my child took a little while to settle, the encouragement and consistency that has been provided has had a real positive impact on him, particularly to his social and communication skills. Thank you to all the staff for bringing so much joy and sunshine into my child’s life, even during these strange times, it really does mean a lot.

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Review from Su-Fang H (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My child comes home happy. Staff are caring and they have incredible ability to recognise faces even when all parents are wearing masks and picking up children in the dark. We thought the nursery have done really well in managing the Covid-19 situation from 2020 to 2021.

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Review from Celene Y (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's an absolutely fabulous nursery and my daughter really loves it there, she started there when she was one-year-old. The staff are friendly, personable, caring, attentive and fun. You can tell that they genuinely enjoy spending time with the babies/children. My daughter has really warmed to them
all, especially her key worker, who has great hairdressing skills as well. I often pick my daughter up and she has another fun hairstyle. The nursery is spacious, clean and well organised. It's great that they have a lot of outdoor space too and the staff take them out every day, weather permitting. The food is very good and diverse, even my daughter eats it and she is notoriously picky! They have a well-planned range of activities to do with the children and a different theme every week, so from an educational perspective, it is also very good. My daughter has come on leaps and bounds since going to nursery, we would highly recommend Highbury Lodge Day Nursery (Hitchin) to anyone.

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Review from Jenny M (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has been at this nursery for five months and she is really happy there.
My daughter has some additional needs and her key worker and practitioners in her class have been doing a great job in engaging with her and helping her to progress. The nursery has been very accommodating when dealing
with external therapists and health professionals as well. Our key worker is really approachable and always happy to chat about how my daughter is doing, which I find really useful. The foods offered are always healthy but still child friendly. Also, the management and office staff are very friendly and happy to help with any queries.

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Review from Laura (Mother of Child) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been extremely pleased with the care and attention both of our sons' key workers have shown over the year. Drop-offs have been a pleasure and that is down to the warm and caring atmosphere of the nursery. We wouldn't hesitate to recommend to other parents.

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Review from Catherine L (Mother of Child) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has settled into nursery really happily. This must be due to the fact that she absolutely loves her key worker and the other staff in her room who are all wonderful. The nursery have also been great about communicating with me regarding her hours and any extra days that are or aren’t available.
I couldn’t recommend them enough!

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Review from L W (Mother of Child) published on 8 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children attend Highbury Lodge and we are so happy with their care. My children have been in almost all the rooms, right through from baby to preschool, and throughout the staff are amazing. They care so much about the children and the activities they do with them are so good. We are especially
happy with the preschool room, my son is learning so much and will be so well prepared for school. They've been brilliant throughout the Covid situation with very good communication with parents.

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Review from Emma K (Mother of Child) published on 31 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Highbury Lodge since September and she loves it. She is thriving under their care. Her talking and communication have come on so much since starting there. She also eats a wide variety of food and does lots of different activities too. The team in Ladybirds (her room) are brilliant.
They are always energetic, positive, friendly and smiling, even at the end of the day! It has been a hard year with Covid and the team have continued to provide high-quality care throughout which has been a great relief. Our daughter has had continuity and stability which has helped her (and us!) so much. I would highly recommend Highbury Lodge to anyone looking for a nursery.

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Review from Clare B (Mother of Child) published on 31 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We absolutely love Highbury Lodge. Our daughter thoroughly enjoys her 3 days a week spent there. It is a fantastic facility and has navigated the new Covid works brilliantly. The communication with parents is excellent.
Most importantly, the staff! They are just fantastic and so supportive.
We couldn’t
be happier with our choice of nursery for our little girl.

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Review from Rita M (Mother of Child) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since starting at Highbury Lodge full-time, our son looks forward to meeting his new friends and being cared for by the friendly staff on a daily basis. The opportunities for his development are excellent and he regularly comes home with a new song or story from his time there. We look forward to continuing
this development in the coming months.

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Review from Dean H (Father of Child) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son loves coming to nursery and is always disappointed to leave. It makes our lives much easier knowing he's happy to be away from us when he has to be for work commitments. His happiness at nursery is in no small part attributed to the wonderful staff that work there.

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Review from A D (Mother of Child) published on 15 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy started in the ladybird's room in September for four days per week. His key worker and staff have gone out of their way to make him happy and settled. They have made it home from home he now doesn't want to go home, he enjoys it so much. Equally, my daughter is in pre-school, and her key
worker goes above and beyond. Brings stickers, treats and plans great events for the children. She calls her key worker, her best friend.

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Review from S J (Mother of Child) published on 15 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the entire staff of preschool room for their wonderful efforts towards every aspect of care and learning. I have no doubt in saying that my daughter is an independent, responsible, caring and understanding young lady and a very big role is played by the nursery. The staff take
care very well and tries their best to understand the kid and cater to them personally.

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Review from K B (Mother of Child) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has had the most amazing three years at Highbury Lodge. Her confidence has grown and knowledge of numbers and writing skills is incredible which is all down to the staff. All the staff are so kind and helpful. We will be very sad to say goodbye.

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Review from Matthew K (Father of Child) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The games and activities run by the pre-school staff are deeply engaging and educational. My child loves attending this nursery and, aside from the activities, a big part of her enjoyment comes from the attention and love that she gets from the pre-school team.

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Review from P R (Mother of Child) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Highbury Lodge. My son really enjoys his time here. Workers are always thinking of exciting activities for children, so they do not get bored. Activities are well structured and they follow and encourage my son's interests.

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Review from Petroula T (Mother of Child) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the Highbury Lodge team.
They have looked after my little one with eagerness, tenderness and flexibility. I feel I can trust them and this is invaluable when it comes to the people that look after your child.
My little one is always very happy to be there.

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Review from Matthew G (Father of Child) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended the nursery for just over 6 months, one day a week. Since this is only a short time each week, it has taken some time for him to settle.
The key workers have been exceptional with making him feel welcome and comfortable and understanding the challenges this imposes when dropping
off.
My wife and I have been very happy with the nursery, the venue and the staff.

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Review from Sophie M (Mother of Child) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being at Highbury Lodge, my daughter has developed so much and is becoming a little person of her own. She loves being there and really enjoyed the team and had bonded with them all.
Really pleased with the place and how she has integrated.

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Review from Rachael B (Mother of Child) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very impressed by the nursery. All the staff are very caring towards our daughter and have made her first year at nursery a positive experience. The onsite food is varied and healthy and has given our daughter the opportunity to try a wide range of foods. Our daughter also gets a chance
to participate in various activities: music and singing, painting and exploring etc.

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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Highbury Lodge Day Nursery (Hitchin) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.916 for Highbury Lodge Day Nursery (Hitchin) is calculated as follows: ( (186 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 202 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Highbury Lodge Day Nursery (Hitchin) is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 number of registered child places is 16.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (21)

Top 20 Large Nursery Groups 2025

Recipient: Childbase Partnership

Date: Monday 31 Mar 2025 More details

Top 20 Large Nursery Groups 2024

Recipient: Childbase Partnership

Date: Thursday 28 Mar 2024 More details

Top 20 Large Nursery Groups 2023

Recipient: Childbase Partnership

Date: Friday 28 Apr 2023 More details

Meet the Team (1)

Kirsty

Kirsty Rose

Job Title: Nursery Manager

Joined: 2023

Kirsty is the Manager of Highbury Lodge Day Nursery and has a wealth of experience, having worked in the early years sector for 13 years. Kirsty has a Level 3 qualification in Childcare and Education.

What is your favourite feature of your nursery?

A home-from-home environment with very natural, loose part resources allows children to use their imaginations and be curious.

What are you most proud of about your nursery/team?
The passion that strives the team to provide exceptional care, alongside stimulating activities with invitations to play for our children individually.
... Read more

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