The Co-operative Childcare Southampton (Shirley Warren) Nursery

Warren Crescent, Shirley Warren, Southampton SO16 6AY

The Co-operative Childcare Southampton (Shirley Warren) Nursery is a stimulating, safe and secure environment for your child and pride themselves on a warm and welcoming atmosphere. The nursery has five spacious rooms, 0-1 year olds, 2-3 year olds and 3-5 year olds are downstairs with the older age groups able to access free flow into the garden area. Upstairs there are 1-2 year olds and an additional room that has recently opened for older children to be able to conduct focussed group activities.

The nursery has its own garden area which has a climbing area and wooden features.

Nursery Manager Nicole has worked in childcare for over 15 years and there is a dedicated, loyal team of 25 colleagues who help children to have the best start in life in a brightly refurbished modern nursery setting.

Group: The Co-operative Childcare

Person in charge: Karen Roussel (Nursery Manager)

Local Authority / Social Services: Southampton City Council

Number of Staff: 25

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 100

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.5 (maximum of 10) for The Co-operative Childcare Southampton (Shirley Warren) Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 32 Reviews over all time. This Average Rating is also the rating value for The Co-operative Childcare Southampton (Shirley Warren) Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.648 for The Co-operative Childcare Southampton (Shirley Warren) Nursery is calculated as follows: ( (267 Excellents x 5) + (100 Goods x 4) + (13 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 383 Ratings = 4.648

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.85 Points relating to the number of positive Reviews for The Co-operative Childcare Southampton (Shirley Warren) Nursery is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20 positive Reviews (100 registered maximum number of service users ÷ 5). 17 Reviews ÷ 20 Target = 0.850

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 The Co-operative Childcare Southampton (Shirley Warren) Nursery has a Review Score of 9.5 (9.498)

Average Ratings

  • Excellent
    24
  • Good
    7
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery?

  • Extremely LIKELY
    26
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    1

Reviewer Connection to The Co-operative Childcare Southampton (Shirley Warren) Nursery

  • Mother of Child
    24
  • Father of Child
    8

We are really happy with the nursery. Everything that we expected to get. The general conditions of the building and the rooms is excellent. I wish I had for lunch what my son has. the menu is amazing!

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

After 2.5 years, our daughter was very happy att he nursery and has grown thanks to the team. I would not have any concerns sending our second child here. The only niggle was with payments, something always happened and whoever's fault it was, you got a very rude letter from Co-operative main office. Not the nursery's fault but still, not a nice way to be treated.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

This nursery and of course its staff contributed massively for the quick development of my daughter. My daughter finds the activities so enjoyable and learns every day. She also loves the staff and I am so happy with the way she is treated by everyone. Thank you for being so caring and welcoming!

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter only started a few weeks ago and she loves it and enjoys going to the nursery. I was worried about how well she will settle in, the staff made her comfortable and helped her. The staff are really help and always at hand to help with any concern.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Excellent opening hours, good, friendly staff. Good well-balanced meals. Outside play area with the occasional excursion.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4 out of 5

My boys love going to the nursery, I feel confident leaving my precious children in their care. Their key persons are always updating me. The app is perfect for when I am at work, I can have a look and see what they are up to.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

My daughter has been attending Co-operative Nursery for few months now. She becomes more confident and starts speak English which is not her first language. Staff are really friendly and care for the kids very well.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Likely

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Average Rating:   4.1 out of 5

I would thoroughly recommend the Co-operative Nursery. My son has been attending since he was 9 months old and is now 2. All the staff are friendly and are so nurturing and provide excellent care. All the food is cooked on-site and he is given delicious home cooked food every day. The key workers develop a strong bond between the parent and the child and work closely with me so that key development goals can be achieved. My son absolutely loves it here and never wants to go home! I can't recommend this nursery highly enough.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

I am very happy with this nursery, since returning to work I have been reassured to know that my daughter is in a stimulating and safe environment. The facilities are amazing and the staff are very friendly, my daughter has a great bond with her key person and I would happily recommend this nursery to anyone.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   5 out of 5

Both of our girls have attended this nursery since they were babies. We have always been happy with the level of care they have received. The staff are extremely friendly and seem to genuinely care about the children. Both girls have thrived in the nursery environment and we would recommend it to anyone!

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   5 out of 5

I am very happy with my daughter's care. The nursery staff treat her as an individual and really seem to care about her development. She is always happy at nursery and I can see she does a variety of activities. The staff have also been very kind towards me when I was pregnant and having trouble carrying my daughter or using the stairs.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.3 out of 5

We have been using the nursery since February 2017 and have no complaints. The staff are friendly and welcoming. They have a wide base of knowledge in relation to child care and child development. They put you as the parent at ease throughout the initial stages, and this continues. They have provided feedback during parent evenings on our child's progress which is lovely and useful, especially in relation to your child's progression and development stages. Any concerns are addressed without a problem and always helpful with queries we might have.
Price is in line with other nurseries locally, however, it has the added bonus of including food, nappies etc. No extra hassle for the parent.
Would highly recommend this nursery, its lovely, clean, fun and enjoyable for the children and for the parent's peace of mind.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   5 out of 5

I have nothing but good reviews for this cooperative nursery. My eldest went there and due to the help and support, they gave me in helping my eldest get the help she needed. If it wasn't for the staff and managers my eldest would have never gotten the help that she needed to at an early age as my eldest daughter is autistic and non-verbal. And due to the staff being trained they were able to communicate with my eldest daughter in Makaton. I also sent my youngest daughter there. Both girls love it there. All the staff are respectful happy friendly and helpful. I looked at quite a few nurseries before choosing this nursery. I know that nurseries are expensive but it just goes to show you have to pay a bit more to get the best care for your children.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Unlikely

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Average Rating:   5 out of 5

Nice nursery, the staff are lovely and my daughter loves going. Would recommend to other parents in the area. They were really good working with my daughter's food allergies when she was little, cooking her separate meals each day (as close to what the others were having as possible) and special cakes etc so she didn't miss out because of her allergies.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Likely

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Average Rating:   4.3 out of 5

Lovely feel to the nursery with welcoming staff. Children always engaged and the menu is really good for children. Direct debit payments always work and can use childcare vouchers.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   5 out of 5

My baby has been at this nursery for 3 months now, she seems to like it and have fun whilst there. Staff seem really nice and helpful. The menu looks good, our baby has definitely improved eating skills since going there.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.1 out of 5

My little girl previously went to a different nursery, and due to not feeling comfortable about the nursery I pulled her out after just 3 days! I was then recommended The Co-operative Nursery by a friend, I decided to have a little look at the nursery and loved it instantly! My little girl looks forward to going in and always tells me how much fun she has had! She's made friends who she talks about daily! She's a happy child and has achieved so much in such a short time of being there! The staff are so friendly and professional and will always say hello to my little girl upon arriving. I always look forward to reading about my daughter's days! Couldn't recommend this nursery enough!

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

All staff are friendly and welcoming. My girl is in 1-2s currently and her key person is brilliant and works towards our wishes and her development needs well. Children get good home cooked food and the new parent app is great to see how your child is and what they have been up to in the day.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.5 out of 5

We have constantly been impressed by the warm friendly attitude of all the staff and how they helped our daughter settle into nursery and then move up to the next age group too. We get detailed feedback every day and the staff are enthusiastic and excited to tell us when she's achieved something new.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

My daughter has been at this nursery a year now and is thriving. Her development is well supported on all fronts and feedback from staff is very well communicated each day. The garden has recently been redone; it is a great space and the kids get out most days to play. Staff and management are very friendly and my daughter responds to them all very well. The nursery is very supportive and open about nutrition - making everything on-site and using fruit purees to sweeten cakes rather than refined sugar. The nursery cost is all inclusive of nappies, food etc; granted it isn't the cheapest nursery in the area but I think the value and quality are reflected in this additional cost. Management can take a while to respond to non-urgent matters, but anything of great importance is dealt with quickly and effectively.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

My child has spent almost a year here! Recommend place for a nursery and preschool! The social, linguistic and emotional development my son went through was amazing! I would recommend it to any parent interested in a safe and enriching environment!

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Likely

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Average Rating:   4 out of 5

All 3 of my children have attended the Co-Operative childcare in Southampton and we have always been happy with the service provided. We have always recommended them and will continue to do so. We have one child currently in the nursery and she is always super excited to go. Our older 2 are always wanting to go back to the nursery. The staff are great and our children love them.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

We are very happy with the care at Co-operative Childcare, Southampton. The staff engage with the children really well, they appear to enjoy their job, and to enjoy working with children. Children are encouraged to develop, and are able to participate in a variety of activities. The outdoor area is much improved following a refurbishment, and my own son really enjoys being involved in the outdoor activities.
The indoor environment is also much improved after a refurbishment, and it seems lighter, especially in the lobby area. The nursery is kept clean. It is always difficult to leave your child in the care of someone else, but the staff at this nursery have made it that little bit easier!

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Our son has attended Co-operative Nursery for almost 2 years and we have always been really happy with the care and attention he has received. On the rare occasion where we have had problems, questions or issues they have always been resolved quickly and professionally.
What we love about Nursery is how each child is valued and made feel very special and how all the staff genuinely care about the children.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

My son has always had great fun at preschool and I'm always amazed at the activities that they get up to. It's also nice they are outside in the garden quite a bit. I just hope that his sister will be able to attend next September.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Likely

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Average Rating:   4.4 out of 5

Communication between the nursery and parents is very poor. Never had been updated on what was going on. Staff rotation is very high which was very unsettling for my child. My child has now moved nursery, the Co-op gave me a progress sheet on where they were up to, it said they were behind on a lot of things, which really surprised me.
After 2 months of being at the new nursery and childminders, they said the report the Co-op wrote sounded like a completely different child than they know as they are exceeding in all subjects.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Unlikely

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Average Rating:   2.8 out of 5

I was very nervous leaving my son at nursery however he settled in so quickly because the girls in the baby room were lovely. We couldn't be happier with the care given to our son, it is clear from his interaction with carers and management (and cook!) when I collect him that he likes everyone a lot and loves his time at nursery. We have recommended it many times to other parents. Everyday I am pleased and surprised how many fun and messy activities the kids do. Also want to comment on how great the carers are when the kids get unwell. I always feel guilty going to pick up an ill child and not having been there, however he is always being cared for so well and cuddled in grasshoppers when I arrive.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

I am really happy that my son attends this pre-school.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   5 out of 5

Our son has loved coming to this nursery. The staff are very caring and professional. He always has a lovely time and is excited about his day! I would highly recommend this outstanding nursery to anyone.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   5 out of 5

The nursery is excellent with friendly, experienced staff who go the extra mile to provide a great atmosphere for the children and good feedback for parents.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

I could not be happier with my choice of nursery for my three year old son. He always comes home with a big smile telling me about all the exciting things he has done in the day. The staff are always warm and friendly and willing to answer any questions I have. the staff also come up with new and exciting activities to help my son love nursery and help him develop.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

This is a lovely nursery. My son has been attending since he was 9 months old and I have always felt comfortable leaving him, as I know he will be cared for. The staff go out of their way to know his likes and dislikes. Over the past six months there have been many staff changes and this has led to loss of continuity of care, which does not seem to have bothered my son. At home he shows evidence of learning, such as counting, distinguishing left from right, teaching me new songs, telling me about Diwali etc. He is keen to tell me about his day.

How likely would you be to recommend The Co-operative Childcare Southampton (Shirley Warren) Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

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