Tops Day Nursery - Portsmouth

Queen Alexandra Hospital, Southwick Hill Road, Cosham, Portsmouth PO6 3LY

Tops Day Nursery - Portsmouth, Portsmouth, Hampshire
Tops Day Nursery - Portsmouth, Portsmouth, Hampshire
Tops Day Nursery - Portsmouth, Portsmouth, Hampshire

Tops Day Nursery in Portsmouth was rated 'Outstanding' by Ofsted in April 2015. The nursery is a childcare setting, staffed by a team of qualified professionals.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

It offers very flexible hours and parents can book to the nearest 15 minutes, meaning they only pay for the hours that is required.

The facility is fully equipped to offer a rich early years learning programme, suiting the development of different age groups and preparing children for the challenges of full-time education.

There is a no-added sugar menu at the nursery, ensuring children have a nutritional, healthy diet.

Group: Tops Day Nurseries

Person in charge: Kasia Stunt (Manager)

Local Authority / Social Services: Portsmouth City Council

Number of Staff: 59

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 99

Age Range: from 0 years 3 months to 11 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0600-2000

When Closed: Christmas, Boxing Day & New Year

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Tops Day Nursery - Portsmouth has a Review Score of 9.5 (9.479)

The Review Score of 9.5 (maximum of 10) for Tops Day Nursery - Portsmouth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Tops Day Nursery - Portsmouth in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 16 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.671 for Tops Day Nursery - Portsmouth is calculated as follows: ( (158 Excellents x 5) + (47 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 216 Ratings = 4.671

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.808 Points relating to the number of positive Reviews for Tops Day Nursery - Portsmouth is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 19.8 positive Reviews (99 registered maximum number of service users ÷ 5). 16 Reviews ÷ 19.8 Target = 0.808

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tops Day Nursery - Portsmouth?

  • Extremely LIKELY
    17
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tops Day Nursery - Portsmouth

  • Mother of Child
    17
  • Father of Child
    1

My 2-year-old boy absolutely loves Tops Day Nursery - Portsmouth! He is always learning new things and enjoying playing with the other children! It is also really nice when I receive pictures and written updates on eyLog to show how well he is developing. Keep up the good work!

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Having initially sent my son to a childminder, I was hesitant of sending him to a nursery setting however, I have been very pleased with how he has progressed and the service provided. I did have a few niggles but the nursery manager couldn't have been more helpful and worked through the issues I had with me. I have received an excellent service from both the key workers and office staff. I would have no hesitation in recommending the nursery.

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My little one has been coming to the nursery for just over two yrs and myself and my child think it's a great environment. Very sad that she will be leaving in a few weeks to go to school.
All staff are friendly, helpful and caring.
My child loves all her teachers and has told me she will miss them.
I have recommended this nursery to a few people as I think they go above and beyond to make my child's stay a really enjoyable one.

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I love the friendly atmosphere that Tops has created, the staff are always so friendly and keen to help. I am a mum of two boys, both are in different rooms and they both are thriving since starting at this nursery. The boys love all of the staff from the room staff, the kitchen and office girls. Seeing their faces light up when I take them in and go to collect them is a great feeling. I know my boys would recommend this nursery as it often takes me a good 20 minutes to get the boys to stop playing and get ready to go home!!! Keep up the amazing work, I'm so proud of what my boys are achieving daily and I owe you all a thank you for being part of their support network.

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

I have been using this nursery for just over 2 years. I could not think of a better more friendly welcoming atmosphere for my child to be surrounded by. I always feel I have a close relationship with all the staff looking after my child. My child always comes out of nursery with a smile on her face telling me all about her day, I know she feels like she's at home when she is there.

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both of my children go to Tops Day Nursery and love it! They always come home and talk about all the things they have been doing throughout the day. Staff are all friendly and helpful especially in preschool 1! My little girl took a long time to settle into nursery and the staff were very helpful and considerate. Would highly recommend this nursery!!

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lovely nursery onsite QA. Lovely caring staff and nothing is ever too much trouble. My son is very happy here, I loved that you can turn up and look around any time and the flexible booking is great for us.

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Excellent

My little girl has been attending since October 2015, she loves it at there. She always comes home telling me about all the great activity's she has done. My little girl is very quiet but with the help of her teachers, she Is starting to talk to her teachers and friends a lot more. This is a massive achievement and has helped get her ready for school. I cannot thank all her teachers past and present enough for the care they have given her.

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

When my daughter first started here, I was on the phone every day to make sure she was OK as a previous nursery was not a good experience for either herself or me. I was always made to feel welcome. The first few weeks were hard for her to adjust but now she is asking to stay longer which is great. I also like the fact that all the staff are always friendly and seem to know all the children by name which is great.

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Overall a very pleasant nursery. Staff are extremely proud of their work and the evidence of their own high standards is clear. Keyworker system is very good. Food policy is somewhat strange, with no major research or evidence. Eating policies are placed upon parents with little warning and no advisory notice. Healthy eating is a must but done in the correct manner. Hot meals/hot menu should be more subsided in order to allow/promote healthy eating to parents.

How likely would you be to recommend Tops Day Nursery - Portsmouth? Likely

Average Rating: 

 3.1 out of 5

Overall Standard: Satisfactory

Facilities / Outside Space: Satisfactory

Learning: Satisfactory

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Satisfactory

Staff: Good

Food / Nutrition: Poor

Management: Satisfactory

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Poor

My daughter has been attending Tops Day Nursery - Portsmouth since she was 6 months old. Super flexible with timings allowing you to book extra sessions at last minute is great. Staff are kind, gentle and actually care about the children. My daughter is now 2 and we started toilet training at home. The staff have been amazing at being consistent And advising me when I have asked questions. My daughter is finding it hard at the moment as moved to a new room and staff are supporting her well and able to give me full feedback on her day. Lovely nursery and my daughter loves it (usually lol). It's great hearing her talk about the staff at home whilst giggling or remembering what she had done with one of them.

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Always committed to the children's fun and games, extremely helpful in accommodating last minute changes. Very flexible in admission times for permanent and emergency bookings. Friendly and professional on the telephone.

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Good

Well, what can I say about Tops Day Nursery - Portsmouth? This is better than the one that my son was at. At Tops Day nursery, they are all in same age group and there are only 9 children in a room with 3 teachers. If I go back to work soon, I will definitely send him back there.

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

They have been wonderful settling my little boy into Tops Portsmouth and have been really patient and kind with him.
He is also eating a greater variety of foods and is developing really well.
I couldn't be happier we moved him there.

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter really enjoys nursery and has close bonds with her key workers. We find her speech progressing and she uses a wider vocabulary. Food nutrition is excellent, the menus are healthy and changed often meaning my daughter gets to try a variety of foods.

We can see from the drawings/paintings that she enjoys her daily activities when she is at nursery, her creativity shows at home as well.

The Eylog app is very informative of her day although time stamps added to meal times and nappy changing would be handy.

Overall, Tops Portsmouth offers the best care and service we could have hoped for; for our daughter. We would recommend this nursery to family and friends especially if you require flexible hours like we do.

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Brilliant nursery, staff genuinely care about the wellbeing of the babies and children. Would and have already recommended to other parents. The range of activities available is excellent as is the flexibility to meet the needs of each child.

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

This is an absolutely fantastic nursery. My little boy is so happy with the friendly and caring staff, and always is well cared for whilst there. The nursery is very happy to receive phone calls from parents at any time, which made my going back to work so much easier. They also regularly update me on my sons progress with photos and videos, and always make me feel at ease. The food is nutritionally balanced, and I feel costs are very reasonable considering the amount of flexibility I have with his nursery bookings. I love this nursery!

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both of my children love it at Tops Nursery. They happily run into their respective rooms in the mornings where they are greeted by enthusiastic and dedicated staff. There are always lots of various activities for them to be involved in and they come home tired but full of talk about what they've been doing.
Knowing my children are safe and happy is reassuring and having the option to vary the days and hours they attend makes this a fantastic nursery for our family.

How likely would you be to recommend Tops Day Nursery - Portsmouth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

Top 10 Large Nursery Groups 2017

Recipient: Tops Day Nurseries

Date: Wednesday 01 Mar 2017

more details

November 2014

Investors In People Award 2014

Recipient: Tops Day Nurseries

Date: Thursday 20 Nov 2014

more details

Job Vacancies

Staff Profiles

Kasia

Kasia Stunt

Job Title: Senior Nursery Manager

Joined: 2010

Description:

I have worked at Tops Day Nurseries since 2010 in management positions before being promoted to Senior Nursery Manager in 2016. During my time with Tops we have reached many milestones as a family, including 25 years of caring, Tops Portsmouth’s 13th birthday, multiple news crews and media visits, an outstanding Ofsted and much more.

My role now includes supporting other South East nursery managers and working with the Operations Team to ensure best practice is met.