West Downs Day Nursery (Winchester)

Also, they are using the Parentzone app where they are posting few photos and assessment of the child.

West Downs is a really lovely nursery and my daughter loves going there - she has so much fun. It's also made her more independent and she's made a lot of friends. The excellent staff do lots of activities and post up assessments and pictures for parents to see during their day. The hours are also great for me when I'm travelling long distances with work, and the fact you can book half days and days often at late notice is also really convenient. A great nursery!

We have used West Downs for two years for our son and nearly one year for our daughter. We are very impressed with this nursery and the care they have given both children. The staff are attentive, caring and kind who show genuine love and interest in our children and their development. In both the Butterflies (pre-school) room and Caterpillar (babies) room there have been the same staff for many years and the consistency this gives to the children is wonderful. It also shows how much they enjoy working with the children and the Childbase company. We are kept up to date on the children's activities and progress promptly and any suggestions or queries we have are dealt with quickly and competently. Any issues we have had, no matter how small, are dealt with sensitively and seriously. The management team are equally as excellent and their door is always open. It is a happy and caring environment and the food, facilities and service we get we are delighted with.

I love the nursery my son is always happy to go in and sad to leave.. he loves all the ladies and men that he sees and they all make him feel welcome. They are a very friendly bunch and are like an extended family to us.

I cannot speak more positively about this nursery. My daughter has been attending the nursery for a couple of months and it's been lovely to see how happy she is when I collect her that I know she is well looked after and learning each day. My daughter has come on incredibly well since starting and we are very pleased to see her developing her skills, language and creativity through the many activities. The staff are vey approachable, friendly and enthusiastic about what they do. They are always happy to help and inform you of your child's progress.

I believe the fantastic manager and team of staff make this nursery so special.

Although I already feel content and happy leaving my Children at West Downs, this has proved even more so what a fantastic nursery I chose for my children.

The range of activities they offer for her to do, both outside in the garden and in her room are really good, and it gives us confidence that she's getting to experience a variety of things that we'd find difficult to do at home. It's always lovely to walk in and have the staff greet her by name, which makes us feel really special. Would highly recommend.

The nursery is fantastic, my son has learnt so much since being at the nursery. His speech has come on fantastically and is a very happy boy at nursery. The staff are lovely and he is always looked after.

The facilities are superb, with so many indoor and outdoor activities, a lot of one-to-one attention as well as smaller group tasks. The catering staff prepare wonderful foods and have just as great a connection with the children, as the nursery practitioners.

I will miss West Downs Day Nursery and hope to be back again soon so that my son can continue his developmental journey here, with such wonderful staff and children alike.

Thank you for the wonderful care and support!

I have two children who attend West Downs nursery. My one-year-old is very happy with the staff in his room and they show him plenty of affection and care. A range of interesting activities are on offer each day and there appears to be a good balance of indoor/outdoor time. My pre-schooler has formed close bonds with her key worker and a few other staff members (although these members do rotate among the rooms so she does not see them every day). What I have welcomed most about the setting, is the staff openness to queries and suggestions. If there is anything I am unfamiliar with or concerned about, the staff open door policy means that I get to address these right away. The staff have always responded quickly and with effect. They are genuinely concerned with the children's well-being - and importantly - their happiness. For me, this is much more important than assessing whether my children meet the EYFS learning goals. We look forward to continuing this journey with West Downs.

My son attended from 12 months to his recent graduation. I have been extremely happy with the care both he and his younger sister have received. Staff work very hard to ensure children have a happy nursery experience. Neither child wants to come home, and they always say what fun they've had.

Although only part time, developments I have seen in both children in their learning and self-care have been so pleasing. Staff put much thought and time into planning activities and themed areas. They are always ready to talk about the children's learning and are interested in their lives.

The equipment and range of toys are excellent. I love the outdoor space, which has recently been expanded to incorporate a small woodland area.

The facility itself is light, bright, clean. Rooms are laid out and decorated well. The kitchen team do a great job. Managerial staff are approachable and always ready to talk. The nursery puts on many events during the year. I would recommend it to any parent.

Her dietary requirements are well managed and we are never made to feel an issue and she comes home happy and content each day.

We have our 3rd daughter currently at West Downs Day Nursery. As with the older two, we have been extremely pleased with how she has been cared for, developed and nurtured. She is very happy and has excellent relationships with her key workers and all the staff in 'bumblebees'. Communication between us and staff is always clear and concise. Our daughter enjoys all the activities and loves the food! I would highly recommend the nursery to other families.

Our overall experience has been great. The staff are amazing and very caring. The kids have learnt so much to prepare them for school life. The cameras being present allows safety and security. Admin and Accounts are great, and Management is excellent with the handling of things. I have always been satisfied knowing that my children are in a safe environment and looked after well. They are fed and cleaned and enjoy their time here.

Thank you for such a great nursery.

Couldn't ask for better staff to look after my boys.

West Downs was my daughter's first experience of nursery childcare and was initially happy in the baby room. Progression through the rooms only happened when a space became available and led to our daughter remaining in a room unhappy, and not stimulated. During our time here, the manager changed and we had 3 changes of key person. Some days we did not recognise a single person in our daughter's room and often the person welcoming her did not know her name. Observations which we regularly received in the baby room were nowhere to be seen and our daughter became increasingly unhappy about attending. Clearly overwhelmed by a chaotic and cramped environment where she was not stimulated and never came home with items she had made. I write this now because my daughter has had a year at a nursery where the staff remain consistent, they know us as a family. My daughter skips in each day and leaves every day happy and items to show us. In an exit meeting, the manager listened but only offered us a reduced rate!

My son has been at West Downs Day Nursery since he was one, he has really enjoyed nursery and the staff are lovely and he has made loads of friends. The facilities are great and the garden is fantastic. The food is always good too. My youngest will be joining the baby room soon.

Both my children have settled really well and have built great bonds with the nursery team. All members of staff are very friendly and give good feedback on pick up.

A really wonderful nursery. All the staff are so friendly and knowledgeable - it sometimes feels like they only looked after my little boy, they seem to know him so well. My son is very happy. He's always busy with an activity and there is a huge variety of things to do with a fun, safe, outdoor area and lots of exciting seasonal fairs and special days. I cannot recommend it highly enough.

Big thank you to his keyworker who is an amazing practitioner and a delight. The parent partnership is very important; his key worker has taken a lot of time to develop a strong relationship with me in this short time; I can not thank her enough.