West Downs Day Nursery (Winchester)

Our son has been at West Downs 3 days a week from 11 months old. He loves the staff, food, activities and we notice positive changes in him when he comes back home in the evening, such as good habits or reaching new milestones in his development. We always feel reassured that he is in safe hands and enjoying his time there.

I would highly recommend West Downs as a day nursery. My son has been going since he was 1 and he adores the time he spends there. The staff are always friendly, communicate well about how his day has been. If I have ever left him poorly or upset they always communicate very well to keep me updated and the management have always been helpful to sort out any queries.

My twins have attended West Downs over the past twelve months and have recently left as they are starting school. We were very lucky to find availability at West Downs at short notice on moving to the area. The nursery is exceptionally well run. It is clear that the management take the day to day running of the place seriously and that staff are given guidance which is adhered to. Parent messages are responded to efficiently and communications from the nursery are regular (this has been extremely helpful given the current COVID situation). Despite the professionalism, this doesn't mean the nursery is a formal place and the staff have been incredibly caring towards our children and have also done an excellent job of getting them ready for school despite the disruptions they have had this year. The protocols in place to deal with COVID are thorough and we felt confident about our children re-starting when the nursery re-opened. I'd have no hesitation in recommending West Downs.

My two children have been very happy since returning to nursery after a period at home during lockdown. The nursery staff have done an amazing job at managing any concerns that the children have, talking about germs and the virus in an understandable non-frightening way. They have maintained their enthusiasm for playing and learning throughout what must have been a difficult and uncertain time. The management staff have kept us fully informed of what has been happening and any changes with ever-changing guidance coming out. I am happy that everything is being done to keep my children as safe as possible.

I genuinely cannot fault them! Thank you.

A fantastic place for your child to be.

I would highly recommend West Downs to friends and family.

West Downs has cared for all our children and now we have just one remaining in the nursery setting. We have been incredibly lucky to have been able to use West Downs for the kids. The kids were always happy, comfortable, excited and so well looked after. The older two still maintain friendships from their nursery days. The staff do all they can to ensure they give the best care to the children and we see this shine through the kids’ enthusiasm and happiness at drop off and pick up. We highly recommend this nursery setting - for parents, it is absolute peace of mind.

I have also been extremely reassured by their approach to the return to nursery following the lockdown. Communication was clear from the outset, and the processes and procedures that have been put in place are appropriate, whilst still ensuring the children are able to enjoy themselves and continue in their learning and development. I had no doubts about sending my son back and remain very happy with the care he receives. I cannot recommend this nursery enough!

We are absolutely delighted with the care our 15-month-old little boy has received at West Downs Nursery in Winchester. He settled in straight away and has been very happy from day one. Every member of staff is always friendly and approachable. We have been particularly impressed with the wonderful Caterpillars team. They are genuinely so caring and share in our pride and happiness when our little boy meets a new milestone or learns a new skill. They are always planning exciting activities for the little ones to engage in and encourage plenty of time outside. We’d recommend them to everyone! Thank you West Downs.

Absolutely no complaints - an all-around Outstanding Nursery. Very happy toddler and very happy parents. Highly recommend.

West Downs has a lovely atmosphere. The staff are professional but treat the children like family. Nothing is too much trouble. My daughter has been attending since she was one and she's now in the pre-school room. She has learnt so much through a myriad of activities. She loves every day she is there and has formed some lovely friendships.

We love sending our two daughters to West Downs nursery and day school! The staff are wonderful- they make you feel at home, are so caring and watch over the children as if they are their own. My daughter loves going to school here and has so much fun daily! Great staff, great facilities, great classrooms/food, etc.! We love it here!

The nursery seems exceptionally well managed and we’ve been thrilled with the time he’s spent there.

My son has been attending West Downs Day Nursery since March and settled very well. I am quite impressed by their thoughtful and loving care from settling in period. I could not be happier with the setting as it is not easy to find a day nursery that ticks all the boxes in terms of a welcoming atmosphere, genuine attention to children, safety, hot meal, activities and even great location and parking spaces. When I pick him up, he always says that he wants to play more in the nursery, which make me relieved and thankful. Also, their management, communication and support for children are such a high standard, which are not superficial I would feel. Overall I am extremely pleased with West Downs Day Nursery. Thank you to all the staff for their hard work and great care.

The staff and set up at this nursery is fantastic, both my boys have developed key life skills at the nursery, I score them 10/10 in every section bar pricing, purely because I disagree any nursery should charge you for bank holidays, but that’s a corporate issue and something most nurseries do in the Hampshire area.

If you are in Winchester and want a top nursery that develops your child’s social, education and life skills this should be top of your list.

Overall, I am very impressed and love hearing about my son's day through personal contact and the online method. He can now after 2 full months count confidently to 10 showing off each new skill daily.

My daughter has attended West Downs for the past 4 months starting at 8 months of age. We have very recently increased her days there but until now she has been attending 1 day a week. With such a gap between sessions we were concerned about how she would settle and build bonds but through a very well thought out transition the team soon won the trust of not only a little person but as her parent I could not imagine s better setting. Staff amaze we every week with boundless energy, engaging activities and the highest care. I have found staff to be consistent and very perceptive. The lump in my throat that first day of nursery soon went as staff went the extra mile to chat over the phone about all the fun she was getting up to. I would without a doubt recommend West Downs.

The key workers are on point with information regarding the child's development, updating you in case you have missed something at home, ie; if you are a very busy mum like me. I really appreciate all the warmth from the entire team! You guys rock and you do fantastic work. You reach out to the community as well by supporting different charities through the years, raising funds and that's really awesome.

Our son attends West Downs Nursery and we would thoroughly recommend it. They have been like a part of our family and have consistently provided the highest standard of care in all areas, from keyworker care, general management and communication, responding to the needs of each child individually to the activities and education they deliver, communication to parents (both in person, via email or newsletters) and the meals (including baking the children a cake when it's their bday). Each morning our brilliant keyworkers greet our son with a smile and it is clear they are very attentive to his personal needs. The setting is located in a great position within West Downs campus and parking is convenient and safe, plus it is in a great position for getting in and out of Winchester. Safeguarding throughout is also taken very seriously and each parent must buzz and be let in separately. Our son is completely content and happy every day and gives a little smile when we arrive at the setting.