Tops Day Nursery - Winchester

Royal Hampshire County Hospital, Romsey Road, Winchester SO22 5DG

Tops Day Nursery - Winchester is located near the Royal Hampshire County Hospital and Winchester University.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

The team of staff offers happy, nurturing care for the hours parents need. The nursery offers flexible hours and parents can book to the nearest 15 minutes, to allow them more choice over childcare.

The staff provide a safe and stimulating environment for children from three months old until they reach school age. The nursery is open from 6am to 8pm, subject to demand.

Tops Day Nurseries has a number of extracurricular activities such as Tops Cooking School, Tops Forest School, meditation, yoga, Rugby Rangers, Boogie Mites, tooth brushing and much more.

Tops Winchester can offer 15 funded which is available for two, three- and four-year-olds and 30 hours for eligible families.

While each child is at Tops Winchester, families are always welcome to call as often as they like to discuss their child's progress and day at nursery.

Important information such as sleep times, nappy changes and milk and food intake is recorded by staff and included in a daily report on EYLOG.

The nursery group has a no-added sugar menu in all its nurseries, offering children a nutritional, healthy diet early in their lives.

Group: Tops Day Nurseries

Person in charge: Simon Evans (Manager)

Local Authority / Social Services: Hampshire County Council

Number of Staff: 28

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 61

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0600-2000

When Closed: Christmas Day, Boxing Day & New Years Day

Overview

The Review Score of 9.6 (maximum of 10) for Tops Day Nursery - Winchester is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 27 Reviews over all time. This Average Rating is also the rating value for Tops Day Nursery - Winchester in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.582 for Tops Day Nursery - Winchester is calculated as follows: ( (204 Excellents x 5) + (103 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 323 Ratings = 4.582

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Tops Day Nursery - Winchester is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.2 positive Reviews (61 registered maximum number of service users ÷ 5). 13 Reviews ÷ 12.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Tops Day Nursery - Winchester has a Review Score of 9.6 (9.582)

Average Ratings

  • Excellent
    20
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tops Day Nursery - Winchester?

  • Extremely LIKELY
    26
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tops Day Nursery - Winchester

  • Mother of Child
    21
  • Father of Child
    5
  • Grandfather of Child
    1

The staff here are wonderful, they care for our child and have made us feel very secure in leaving our daughter with them. She is always so excited to see them and they are great at consoling them if they aren't very happy. My daughters keyworker has been amazing and I would of never felt so able to leave my child if it wasn't for her. The nursery is quite small but feels like a family with everyone working and playing together, great atmosphere.

My other daughter is starting tomorrow and had her introduction last week she loved it and didn't worry at all when I left (I had tears)! When I returned she was smiling, laughing and had a great time, it's so reassuring to know they are in good hands.
Management are also great we have known them for a particularly long time, they were so kind and let me and my husband do training there as part of our adoption process. Tops have such great staff and I have recently recommended them to a friend who is starting her daughter there in April.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.3 out of 5

All of the staff we have come in to contact are attentive, caring and have our little girls needs at the heart of all that they do. She loves attending nursery, so much so that we have chosen to put her in for an extra day. Her development has come on leaps and bounds since being with them.
Our little girl has multiple food allergies (some severe) and she has to carry an Epipen. I was understandably anxious when she first started but these fears were almost immediately eradicated and they cater for her brilliantly. We love Tops Winchester.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.8 out of 5

Attentive to needs of the child.

Clear goals and targets on curriculum - stimulatory play to help the child reach their target.

Could have a better handover process - e.g. writing down specific care needs for the child when parent/guardian handover so that all those involved in their care are aware. Sometimes information can be missed.

Overall, fantastic care and my child loves it!

How likely would you be to recommend Tops Day Nursery - Winchester? Likely

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Average Rating:   4 out of 5

We first noticed Tops as we began visiting Winchester maternity ward. The colourful fence around the garden caught our eye and the garden was often full of children who sounded like they were having a great time. When we went for a look round we were very pleased with the facilities. The best thing about Tops is the staff, they are caring, welcoming, professional, informed, and great at communicating with us- be that in person, on email, or via the app that sends us pictures and updates of how our baby is doing.

We’ve found it quite tough handing our child over to new people to be looked after, sometimes for 10 hours in a row, all the lovely staff at Tops have made this as easy as it can be. Our daughter has really bonded with her key person, and waves and smiles at the other staff too. It’s also great how flexible Tops are and what great value for money they are, we couldn’t be happier.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.8 out of 5

The staff at Winchester Nursery are fab, particularly my daughter's key worker who has a fantastic rapport with her. The staff are always upbeat and friendly whether it’s 07:30 in the morning or 19:00 when we pick up.

They come up with lots of different activities to keep the kids entertained come rain or shine and really make the most of the space they have. Our daughter's development has come on leaps and bounds in the last 4 months, and nappy changing is no longer a battle since they taught her to help with the process.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.5 out of 5

I am very happy with tops day nursery Winchester. They have been amazing with my twins. They are settled in very well and love this nursery. Staff are always brilliant and helpful with advice and very supportive when needed for anything like potty training etc.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   5 out of 5

Topps Winchester- My daughter has always been very happy here. The staff clearly are enjoying looking after the children and the children reciprocate this by in turn feeling very comfortable in the nursery environment.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   3.9 out of 5

Although my little girl only attends Tops one day a week I have seen her development come on in leaps and bounds. All the staff have been extremely lovely and friendly. Even when a slight problem arose with organising payment the staff were so helpful and accommodating. I would definitely recommend Tops to any parent thinking of sending their child/ren here!

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.8 out of 5

Awesome staff, great environment. My daughter has developed very well here and we intend for our son to go here too. Messy play is encouraged and extra activities such as food school and outdoor clubs are good value. Highly recommended.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.6 out of 5

Wonderful staff are always welcoming, my daughter gets excited every time she goes. She happily tells us of her day and who she has been playing with.

EyLog updates keep me up to date on what she has been up to that day, as well as photos and videos of her.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.2 out of 5

Tops Nursery ticks all the boxes: warm, welcoming environment; friendly, caring staff; a nice variety of activities and learning opportunities; flexible hours; value for money; receptive to parent's needs/wishes; environmentally friendly ethos. Our daughter truly thrives in this environment, which is a testament to their wholesome approach to childcare.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.7 out of 5

Our 3-year-old grandson is staying with us for six months and attends Tops Day Nursery 2 afternoons per week so that he has a change of scene and a chance to meet and play with other children of his age. (it also gives us a rest!)
He settled in very quickly and soon found things to do that were to his taste. The staff have been very caring and have given him individual attention which is a great help as he doesn't yet speak much English. However he seems to be learning fast, and his buddy teacher has prepared a plan to help develop his English.
We do also appreciate the progress reports with photos and videos which they provide on the eyLog system.
Overall we are very pleased with the approach of the staff and management and feel confident that we can leave our grandson in their hands without worry. Whenever we have had a small query or problem, they have responded quickly and competently.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.9 out of 5

Really pleased with Tops Day Nursery - Winchester, all the staff are helpful, always cheerful and always seem to be in control.

The Ey-log is a great facility and I find it very reassuring that he always seems to be doing various different activities and that the team are monitoring his progress.

I also notice things at home that obviously my son has picked up at nursery which is great to see.

Would recommend if I knew anyone who would benefit from the service.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.5 out of 5

My son (2 years) looks forward to going to nursery and always has stories to tell when I pick him up. I love the fact that they offer flexible hours that I can confirm as late as the Tuesday the week before. No other nursery offers that in Winchester. I look forward to the daily reports to see how my son is progressing and very happy they are now running a much better nutritionally balanced menu.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.5 out of 5

My daughter loves Winchester Tops Nursery. She looks forward to seeing the staff and her friends there. She is now a confident happy child who walks in to the nursery and looks forward to her routine. The staff are very friendly and understanding of my daughters needs and encourage her learning through many different activities. They support my wishes to provide lunch and inform me of everything she does throughout the day.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.4 out of 5

Our son started at 9 months and we plan to keep him at Tops Winchester until he goes to school. He loves it there and the staff really care about him and his development as an individual. He has learnt so much even though he is not in full time. I am a shift worker so the flexible attendance option works fantastically for us. I would not be able to do my job without this nursery. I cannot recommend it enough.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.3 out of 5

Such a wonderful Nursery. The staff have created a fantastic environment for children to play and learn. Our daughter absolutely loves going to nursery. The children are constantly doing new and well thought out activities which are both fun and educational. All of the staff are always very friendly and have what seems like endless energy and enthusiasm. The nursery promotes healthy eating and living, which I have been so impressed by. They routinely encourage teeth brushing and offer a well balanced nutritious menu. They spend lots of time taking the children outside to play and now our daughter is a bit older, she regularly gets taken on little outings. We regularly receive updates via the EY log containing photos and videos updating us on what she has learnt. Overall, I couldn't recommend TOPs Winchester more highly. It is a fantastic nursery as a result of the wonderful staff that work there.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.9 out of 5

All three of my boys have been to tops in Winchester and my youngest is there till Sept. My boys have a lovely friendship with their key worker and the rest of the staff. My boys will miss the nursery a lot after September and so will I.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4 out of 5

Our little boy will be leaving Tops Day Nursery - Winchester this year after being there for 4 years. Over the 4 years, he has come on immensely and as parents, we were nervous at first to leave him. But he soon gained confidence in his teachers which also gave us as parents confidence when leaving him. His skills have developed and are developing all the time.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.7 out of 5

My son has attended Tops Winchester since he was 9months old. The staff at Tops have been encouraging, nurturing and so very caring since day one.
Not only do they provide excellent care for the children, they offer advice, guidance and reassurance to parents too.
I have never felt anything but happy to leave him in their capable hands.They have helped him to grow into a fun, adventurous, confident young boy and encouraged him to foster some wonderful friendships with his nursery peers.
Tops Winchester is....well....TOPS!!!!!

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.5 out of 5

Tops nursery in Winchester is a fantastic place. I've entrusted my son to them since he was six month old (he's now 4) and he's always happy and content. I love the parent-led care they provide and have recommended it to many of my colleagues who have taken me up and found the same. Safe, caring and yet a place to explore and develop.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.8 out of 5

Since my son has joined Tops Nursery, he has come on in leaps and bounds. I cannot speak highly enough of the staff at Tops. They are brilliant, they listen to you and are always on the same page as you. They are so caring and nothing is ever too much trouble. My son loves going into nursery and never wants to leave!! Thank you to the girls at Winchester Tops for helping my son progress so much.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   5 out of 5

Our daughter started attending Tops 2 months ago and loves it! The staff take excellent care of her and she feels very comfortable and happy in their care. As time goes on and she becomes more settled she enjoys it more and more - the staff provide so many activities and so much stimulation for her that she has a great time. She also eats well and sleeps well there, better than she does at home. The staff are always friendly and approachable and are more than happy to fill me in on what she has done all day- I never feel rushed or that they don't have time to talk to me. The eyLog system is great too. I have already recommended Tops to several of my friends, we are really pleased with it.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.7 out of 5

Our son has been with Tops Winchester since September this year and has both enjoyed himself greatly and been looked after by expert carers. Nothing is too much trouble for the staff and they are excellent at communicating what's happening with our son and making observations that are useful for us to know. It has been a real pleasure engaging with them and we can see that our son is very happy and settled in the environment. We are very grateful for all that the staff have done and would have no hesitation in recommending the nursery to any prospective parents.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.7 out of 5

This nursery is brilliant, my daughter was welcomed with so much enthusiasm and a lot of thought and care is put into stimulating her, helping her development and ensuring she's happy. I am kept in touch regularly throughout every day with photos, videos and updates, and even when she was ill and absent for a month the nursery kept in touch regularly to say they missed her. I feel really happy and secure leaving her here every day as she is so happy and cared for.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.8 out of 5

My son started Tops when he was 6 months and quickly settled in. He is now in explorers and really enjoys and looks forward to nursery. The staff are fantastic and full of energy making it a fun place for him to learn and play. Each day his activities seem to be adapted to meet his personal preferences as well as one-on-one time with his key person. I couldn't be more pleased with his experience and development there.

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.7 out of 5

An outstanding nursery. Including cooking school classes, out door leaning including Forest school which is an educational experience which is priceless.

I could not recommended this nursery enough, the staff go "that extra" daily to ensure an outstanding day!

How likely would you be to recommend Tops Day Nursery - Winchester? Extremely Likely

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Average Rating:   4.8 out of 5

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Vacancies

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Awards / Recognitions

March 2018

Top 20 Large Nursery Groups 2018

Recipient: Tops Day Nurseries

Date: Thursday 01 Mar 2018

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Top 10 Large Nursery Groups 2017

Recipient: Tops Day Nurseries

Date: Wednesday 01 Mar 2017

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November 2014

Investors In People Award 2014

Recipient: Tops Day Nurseries

Date: Thursday 20 Nov 2014

more details

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