Bright Horizons Farnborough Day Nursery and Preschool

40 Reading Road, Farnborough GU14 6NB

Bright Horizons Farnborough Day Nursery and Preschool, Farnborough, Hampshire
Bright Horizons Farnborough Day Nursery and Preschool, Farnborough, Hampshire
Bright Horizons Farnborough Day Nursery and Preschool, Farnborough, Hampshire

The nursery provides a warm, safe and friendly atmosphere and offers a high-standard of childcare and education for children aged three months to five-years-old.

Staff are motivated and dedicated to providing a friendly, safe and secure environment for the children to enjoy with activities that stimulate, entertain and educate. These include: Dance Studio and Cooking club. The nursery has a soft play area, a sensory room and a large spacious garden.

The children are helped with their transition to school with Bright Horizon's unique Ready for School Programme including: Growing Readers, Writers and Mathematicians. Healthy meals and snacks are prepared on-site by the nursery's chef.

Group: Bright Horizons Family Solutions

Person in charge: Katy Perrin (Manager)

Local Authority / Social Services: Hampshire County Council

Number of Staff: 44

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 104

Age Range: from 0 years 3 months to 8 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Directions:

Located in Reading Road, halfway down the A325 Farnborough Road in North Camp, follow the big white building on the right.

Visiting:

Parking is available for use when parents are dropping off or collecting children.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.6 Bright Horizons Farnborough Day Nursery and Preschool has a Review Score of 8.6 (8.590)

The Review Score of 8.6 (maximum of 10) for Bright Horizons Farnborough Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Farnborough Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.648 for Bright Horizons Farnborough Day Nursery and Preschool is calculated as follows: ( (95 Excellents x 5) + (44 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 142 Ratings = 4.648

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.942 Points relating to the number of positive Reviews for Bright Horizons Farnborough Day Nursery and Preschool is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 20.8 positive Reviews (104 registered maximum number of service users ÷ 5). 4 Reviews ÷ 20.8 Target = 0.192

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Farnborough Day Nursery and Preschool?

  • Extremely LIKELY
    10
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Farnborough Day Nursery and Preschool

  • Mother of Child
    10
  • Father of Child
    2

Absolutely love this nursery! My daughter is very clingy and I tried her in another nursery to start with and she didn't settle. I then tried Footsteps and she settled in well and is so happy here! The staff are all so friendly and polite. They are caring towards the children and I have never had any issues so far. My daughter has been here for 6 months now and I can honestly say its the best decision I have ever made. The sessions seem well structured and my daughter has progressed with her learning and development so quickly within these 6 months. They take the children out on long walks in the pushchair, the food is all home cooked and the rooms are well equipped.

How likely would you be to recommend Bright Horizons Farnborough Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have been extremely impressed with Footsteps right from the start. From making initial enquiries to being shown around and since my daughter has been attending the nursery since May this year. We were recommended Footsteps Nursery from a work colleague initially and our first visit confirmed this recommendation.
The staff are friendly, welcoming and hugely accommodating. They have made us feel very welcome as a family. Since starting in May at the age of ten months, my daughter has grown in confidence and her development has soared. We are so impressed with the variety of activities that she has been able to access, including cooking and painting. We have really loved having samples of these activities sent home.
On collection each day, we are always given a thorough handover as to how our daughter has been that day. The staff have also been supportive and informative with giving us advice on feeding and sleep.
We would highly recommend Footsteps and cannot praise the team enough!

How likely would you be to recommend Bright Horizons Farnborough Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son is very happy going to nursery. He enjoys playing with other children and staff alike. A big positive of the nursery is the large garden and numerous physical activities. My son is especially happy when allowed to play in the mud! The area I would like to see investment in is staff management and teaching skills in the individual rooms. It would be lovely to see the staff also develop as your child moves through the nursery.

How likely would you be to recommend Bright Horizons Farnborough Day Nursery and Preschool? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

I am quite happy with the overall standard of nursery. My daughter is also happy there and the staff are very professional and keeps me informed about my child's performance as well as her safety.
Keep up the good work.

How likely would you be to recommend Bright Horizons Farnborough Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Friendly staff who establish positive relationships with the children in their care. My daughter loved attending in Preschool 1 and 2. Her progress at the nursery was excellent and she thoroughly grew in their care. Thank you.

How likely would you be to recommend Bright Horizons Farnborough Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

The wonderful nursery which my son loved for the last 3 years. Huge outside space which is used all year round which is perfect for him as he is so full of energy.
I think it is a testament to the wonderful job all the team do, particularly the pre-school team that my son runs all the way there and sometimes would rather stay and play longer when I pick him up!

How likely would you be to recommend Bright Horizons Farnborough Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Generally, we cannot fault anything with the service received at Footsteps. Staff were excellent at helping my daughter (and myself) settle into life at nursery. She has progressed to the next room and genuinely loves being at nursery.
A few points - I'm not sure why the nappies used are the the nappy of choice. They are so expensive and leak. Other brands are so much better value and quality.
- Breakfast bags for parents - unhealthy food and money would be better used for the children.

How likely would you be to recommend Bright Horizons Farnborough Day Nursery and Preschool? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Value for Money: Good

Staff are lovely and have made us feel welcome from day one. Kids offered a wide variety of activities to participate in - soft play area, helping Chef, a huge garden area with separate areas for different age groups. Even though my son goes in kicking and screaming, I know that a few minutes after I've left, he calms down and always ends up enjoying his day (think the offerings of toast helps!). His key worker is always there to give him a cuddle when we arrive in the mornings and I know she is always there for him throughout the day should he need her. The food menu is great, Chef offers a great variety of food which is great as wouldn't necessarily offer some of the foods at home. Day sheets (baby room and toddler room) given to parents so they can see what their child has eaten, how many bottles, how many nappies wet/soiled and what activities the child has enjoyed in that day - really like receiving this. Overall, very happy with Footsteps, I have been recommending to friends in the local area.

How likely would you be to recommend Bright Horizons Farnborough Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

The staff at footsteps are always helpful and friendly. I always know my son is in good hands. Whenever he is upset he gets cuddles and, as a parent, knowing he is cared for in this way always reassures me. He loves the workers in his class, especially his key worker.

How likely would you be to recommend Bright Horizons Farnborough Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Really happy and impressed with the facilities and care form the staff. All lovely people who are genuinely interested in the children's well being, happiness and growth, both mentally and physically.
The nursery itself is a very nice environment and gives a wow factor from the offset. As soon as I walked in I knew it was where I wanted to send my child. They have been very helpful and accommodating from the first contract and great value for money as well. Overall, excellent.

How likely would you be to recommend Bright Horizons Farnborough Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Good overall nursery.Mu daughter is not keen to go in but I know she has fun when I've left. Staff are great and give her lots of cuddles to help her settle. Love that they provide nappies, wipes, all meals and creams such as sudocrem and sunscreen.

How likely would you be to recommend Bright Horizons Farnborough Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

Really happy with the nursery, my daughter is always excited to go in and play! The staff are very friendly and personable with the children, everyone knows her name. They are good at feeding back what she has been doing every day.

How likely would you be to recommend Bright Horizons Farnborough Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Don't Know

Submit a Review for Bright Horizons Farnborough Day Nursery and Preschool

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

Mandy

Mandy Prentice

Job Title: Nursery Manager

Joined: 1992

Description:

Mandy has worked in Childcare for over 24 Years, in the Public, private and volunteer sector, as a childcare professional, developing and managing nursery, children’s centers, childminding networks and out of school care/holiday care.

Mandy has a degree in Education and Training, and postgraduate qualification in Leadership and management for integrated childcare services.

I strive to create a relaxed home from home feeling in the nursery, together with all the nursery team providing a stimulating safe environment ambling all children whatever their background strive to their full potential.
All the staff have a Natural empathy with children, and a willingness to develop their own professionalism which drives practice forward. We can assure you that if your child attends Footsteps then they will be cared for and loved as if they were our own.

Katy

Katy Perrin

Job Title: Deputy Manager

Joined: 2010

Description:

I started at Footsteps in 2010 in our 2-3 year old room before joining preschool room. I was a Room Leader before moving into a Junior Deputy Manager's Role.

I am level 3 qualified in childcare and I love working closely with children in all rooms. I enjoy spending time with the children and our staff team.