The Co-operative Childcare Maidenhead Nursery

Larchfield Road, Maidenhead SL6 2SJ

At The Co-operative Childcare Maidenhead Nursery there are four rooms within the nursery split into the following age groups: two rooms for the 0- 2 year olds, one room for the 2 to 3 year olds and one room for the 3 to 5 year olds.

The nursery has two large, secure, private garden areas. There is a play house and a variety of outdoor equipment including bats, balls, bikes and a climbing frame with a slide and a tunnel. The children also have an allotment area where they learn how to take care of plants, herbs, vegetables and flowers and enjoy watching them grow.

Nursery Manager Suzanne has worked in childcare for over 18 years and there is a dedicated, loyal team of 22 colleagues who help children to have the best start in life in a brightly refurbished modern nursery setting.

Group: The Co-operative Childcare

Person in charge: Kate Hatter (Nursery Manager)

Local Authority / Social Services: Windsor and Maidenhead Royal Borough Council

Number of Staff: 22

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 82

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Overview

The Review Score of 9.7 (maximum of 10) for The Co-operative Childcare Maidenhead Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for The Co-operative Childcare Maidenhead Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 19 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.718 for The Co-operative Childcare Maidenhead Nursery is calculated as follows: ( (237 Excellents x 5) + (47 Goods x 4) + (7 Satisfactorys x 3) + (5 Poors x 2) + (2 Very Poors x 1) ) ÷ 298 Ratings = 4.718

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Co-operative Childcare Maidenhead Nursery is based on 19 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16.4 positive Reviews (82 registered maximum number of service users ÷ 5). 19 Reviews ÷ 16.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 The Co-operative Childcare Maidenhead Nursery has a Review Score of 9.7 (9.718)

Average Ratings

  • Excellent
    22
  • Good
    2
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Co-operative Childcare Maidenhead Nursery?

  • Extremely LIKELY
    24
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to The Co-operative Childcare Maidenhead Nursery

  • Mother of Child
    21
  • Father of Child
    4

Staff are very friendly and helpful. Overall I'm stratified with their job and my little one usually has a good day in preschool.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Both my children have attended the nursery and been very happy there. The staff are friendly and efficient. The facilities are great with plenty of time outside.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.6 out of 5

Amazing Nursery, my little girl loves attending and has learnt and progressed so much during her time there. The staff are great and very friendly. Highly recommend

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.5 out of 5

The nursery staff have always been very helpful and caring for any of my daughters requirements. The management have always been very willing and able to sort any problems without any fuss.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

My daughter is 2 yr 2 months old. She has been in this nursery for over 8 months now, and she is thriving. The facilities are great, including sufficient space for parking, nice big gardens for the children, and spacious rooms, all set up with different play areas. The staff are quite knowledgeable and dedicated towards the wellbeing of children, and lead good behaviour by example. My daughter is attached to her carers, and the staff take interest in knowing the children. My daughter seems to be picking up words and other skills at a very good pace. The nursery has a home learning book system where they focus on a certain development activity for a month, and parents can then get involved with similar learning opportunities at home. Recently, they have started providing (almost) real-time updates on the major daily activities of children using an online platform, which is quite useful. I would highly recommend this nursery for parents looking for childcare options.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.6 out of 5

My daughter has been at The Cooperative in Maidenhead Nursery for 3 years and my son is due to start in April.
My daughters loves going the staff are extremely caring and nurturing and she has made some wonderful friends.
My daughter is an extremely fussy eater but she eats very well at nursery.
The manager is great and any querys are dealt with quickly
I would highly recommend!

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   5 out of 5

It's a good nursery with plenty of toys, activities, and a garden.
The children get snacks, home cooked food and dessert.
Our boy is trilingual and staff have shown a willingness to encourage him in his learning of these.
Improvement areas are around staff retention. There has been high staff turnover recently. This causes a bit of adjustment for our boy as they develop relationships with people.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

The staff have gone to great lengths to make my son feel at home. He was a relatively difficult child to settle at nursery but with their patience and care, he now absolutely loves nursery. There's nothing better than opening a door to allow him into the nursery room and seeing him run off squealing with his arms in the air! He's now so confident!
He's made friends which is lovely to see. Plus the staff keep us updated on his progress as well as photos & funny videos from the day.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   5 out of 5

My 1-year-old has only just started at The Co-operative Maidenhead but absolutely adores it. In fact, she cries when I put her coat on to take her home!

The staff are wonderfully friendly and approachable. It has immensely helped my return to work after maternity leave, as I know my daughter is happy which in turns enables me able to concentrate on my job.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   5 out of 5

Absolutely delighted that the manager and her hardworking team achieved an outstanding OFSTED - well deserved and extremely reflective of the nursery that they have helped to create. My twins love going to nursery and every day, come home displaying new developmental behaviour and/or new words!! They are appropriately cared for and disciplined. The variety of food they have is exceptional and the amount they eat reflects how much they enjoy it!!

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   5 out of 5

Very helpful staff and a friendly, encouraging environment for children.
My daughter has grown in confidence since starting there and enjoys her time at nursery immensely.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.6 out of 5

Brilliant nursery, been using since my little one was 10 months old. Workers have a great relationship with children and parents. Always kept up to date with what my child has done on a daily basis, food is cooked fresh and is a variety so they don't get bored. They do lots of educational games plus normal play. Have recommended it to people I know as it's such a great nursery.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   5 out of 5

Maidenhead Nursery is a wonderful place for my little girl, I can't recommend highly enough. The team are amazing. My child is beautifully cared for, well fed and most importantly very happy. She looks forward to going to 'my school' and seeing her friends every day and developmentally is coming along leaps and bounds. I trust the character, integrity and skills of each of the staff without question.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

My daughter has been attending The Co-operative Childcare Maidenhead Nursery for a month now and it settling in very nicely. She loves playing out in the garden, especially in the sandpit and has built a wonderful bond with her key carer. I am always given honest and happy feedback when I pick her up and feel at ease when I drop her off. I would definitely recommend this nursery to anyone looking for childcare!

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

My child is so happy attending this nursery. The staff are fantastic and really attentive to all the children. The chef is amazing and caters for my child's dairy-free diet, nothing is too much trouble. As my child is happy, so am I, knowing that she is well cared for in a friendly environment.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

My child has attended the nursery from fourteen months of age until now (he is in pre-school) and I couldn't ask for a better staff team. My child was diagnosed with an illness at the beginning of the year and we couldn't be more grateful for the support we received from the nursery at a really difficult time.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   5 out of 5

I very highly recommend this nursery. My daughter loved going to this nursery, she was well looked after by a professional and very friendly staff. The nursery had plenty of children around her age and it was easy for my daughter to establish many friendships. My daughter has been going to this nursery full time 5 days per week from age 2 right up to her last day before starting school.

The nursery has also organised activities outside of the regular hours which my daughter was always keen to go to. Finally, the nursery management is professional, friendly and approachable, ready to help with any enquiries and problems parents may have.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.4 out of 5

My daughter started coming to this nursery in August 2017. The staff have all been so welcoming and really went out of their way to help her settle in. I think the team as a whole deliver a very personal service and make you feel at ease when leaving your child in their care. I would recommend the nursery, especially to new parents leaving their baby for the first time.

The food is also prepared to a very high standard and the staff have really helped in encouraging my daughter to try new foods and feed herself more independently. Something I could not have achieved at home.

In summary, the nursery has a loving, nurturing and very positive atmosphere. It is well managed and the staff do really go out of their way to make the transition from home to nursery care for your child as smooth as possible.

Many thanks to all the staff.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.4 out of 5

I would highly recommend The Co-operative Childcare Maidenhead Nursery. My family and I felt welcome from the moment we stepped through the door.

All staff are amazing, friendly, happy and trained to the highest standard.

I know I made the right choice, our boys love nursery they have great fun, eat tasty delicious food, and their development have improved greatly.

You get the feeling of home from home.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Both of my children have attended this nursery since 11 months of age. They have always enjoyed their time there and as parents, we have felt that our children are safe and well cared for. This nursery is purpose built, with rooms all on one level and with two gardens! This gives it an advantage over other nurseries that are often in converted houses. Children can play outside all day long, rather than having timed slots as other nurseries do. The furniture and toys are all quite new and clean. In the past, I might have criticised them for using too many 'bank staff' and not enough permanent staff, but this is no longer an issue. They listened to feedback and acted on it. I'm very happy to recommend to others.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Good nursery.
Very spacious and well designed.
Lots of space outside.
Secure.
5 star rated kitchen.
Staff are tuned into the children's needs.
Plenty of opportunities for children to grow and flourish.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

On his first day, my vegetarian son was fed meat. I had filled in forms and informed staff he was vegetarian before he started. Staff are not engaging with kids in the preschool room, they are left to themselves. Staff complained about toilet accidents, saying 'I had to clean up his pooey pants, it was disgusting' in front of the kids. Sending home pooey pants full of poo, no attempt to empty or rinse them. Sometimes threw away pants, even though I had asked on several occasions not to do this. Calling me (several times) to pick him up because he was 'a bit sleepy' - no sickness or temperature and fine when he got home. It seemed that there was little or no learning happening.
I must emphasise that this is my experience of the pre-school room. When my son was in the younger room, it was a much better environment and the staff seemed much happier and more interactive with the kids.
Administrative - bills were incorrect every month and I had to query several times to get it right.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Unlikely

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Average Rating:   2.3 out of 5

Gemma Allardyce, Head of Central Operations at The Co-operative Childcare Maidenhead Nursery responded to this review on 21 Feb 2017:

Thank you for your feedback, please note that we take all comments of this nature very seriously. We have contacted the nursery who were disappointed to not be aware of your concerns throughout the time your child was in the nursery before starting school and would have welcomed the opportunity to make sure any concerns you had were dealt with at the time.

Our daughter has absolutely loved her experience at The Co-op, and this is testament to the efforts of the employees and the environment they have created for the children. I cannot recommend the nursery enough, it has been one of the best choices we have made with regard to our daughter's development and happiness.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   5 out of 5

My daughter is extremely happy at this nursery. What more can I ask for? She settled in immediately at a 12months old, which made me feel reassured when going back to work full time. Her development has progressed nicely.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Love this nursery, both my son and daughter have been here. Staff are friendly and super caring. The rooms are bright and there is always lots to do, the main thing though is my children have always wanted to go and are extremely happy.

How likely would you be to recommend The Co-operative Childcare Maidenhead Nursery? Extremely Likely

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Average Rating:   5 out of 5

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