Jack in the Box Nursery

Upton Hospital, Albert Street, Slough SL1 2BJ
Review Us
9.8 71 Reviews
Jack in the Box Day Nursery in Slough opened in 1992 and registered at these premises in 2004. It operates from a single storey building within the grounds of Upton Hospital in Slough.

Children are cared for by experienced and highly qualified staff who offer an interesting, educational environment full of experiences which allow the children to explore and grow.

Berkshire Healthcare NHS Foundation Trust owns and operates three nurseries in Berkshire which are open to everyone; parents do not need to work for the Trust in order for their children to attend.

Each nursery has stimulating outdoor play areas and children are encouraged to spend time outside developing their gross motor skills and having fun with their friends. Inside you will find warm, cosy environments which are perfect for children to take part in numerous creative and entertaining activities.

The nursery offers the 30 hours funding and is registered to accept Tax-Free Childcare payments.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Person in charge

  • Carly Byrne (Nursery Manager)

Number of Childcare Staff

  • 22

Total Places for Children

  • 78

Age Range

  • from 0 years 10 months
  • to 5 years 0 months

Funding & Fees

  • The nursery is open to all families who wish to use the service.


    We have 3 options for attendance.


    •   Option 1 Combination of free* and paid hours for the 15 and 30 hours funding stretched over 51 weeks = 11 or 22 hours free per week with all other hours charged for, based on a 10-hour day. Minimum attendance of two days per week. A month’s deposit is required, and fees are charged monthly in arrears.


    •   Option 2 All hours are paid where children are not eligible to receive funding, based on a 10-hour day. Minimum attendance of two days per week. A month’s deposit is required, and fees are charged monthly in arrears.


    •   Option 3 Free hours only* for the 15 and 30 hours funding = 11 or 22 hours free per week for 51 weeks per year with no charge made for this attendance and no deposit payable.


    •   *For options 1 & 3, the times of the free hours are as specified below ONLY
    •   15 hours = 11 hours. 5.5 hours free on days one and two between the hours of 9.30am-3.00pm.
    •   30 hours = 22 hours. 7.5 hours free on days one and two between the hours of 9.00am-4.30pm and 7 hours free on day three between the hours of 9.00am-4.00pm.


    All attendance is over the 51 weeks that we are open. We do not offer term-time only places.


    There is a 9.5% discount for full time attendance of 5 days per week. A 9.5% sibling discount is offered against the eldest child's fees.


    Staff working for Berkshire Healthcare Foundation Trust have separate fees.

  • Please contact Katie Baker Nursery Business Administrator for further details and a copy of our fees and free hours sheet.

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & 25th December to 2nd January

Jack in the Box Nursery Reviews (71)

Total of 71, showing 1-20
9.8

Jack in the Box Nursery has a Review Score of 9.8 (9.807) out of 10, based on 17 reviews in the last 2 years. Over all time Jack in the Box Nursery has 71 reviews.

Overall Experience

  • 62
  • 9
  • 0
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Date Published

71
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Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending since April, and we couldn't be happier with our choice! From our first visit, it was clear that the staff genuinely care about the children.
The management team have been incredibly helpful and responsive & the nursery staff are approachable. Whenever we've had a concern
they've been quick to pick up the phone and have a real conversation. That personal touch has made a big difference in how supported we feel as parents.
They've been very accommodating of our family's needs. We have a long commute home & the staff have kindly built a routine to help prepare our son for pick-up time. It's that attention to detail and willingness to work with us that we really value.
The staff are friendly & positive, and it's lovely that even those from other rooms know our son's name. It's clear there's great collaboration and care across the whole nursery. We feel our son is in safe, nurturing hands and wouldn't hesitate to recommend Jack in the Box to others!

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you very much for taking the time to write a review, we appreciate it. We are pleased to read that you are so happy with your choice of Jack In The Box and that you feel very well supported by the entire nursery team. Our staff work closely with each other, no matter which room they're based in and it's lovely that you feel this. He has settled nicely into nursery life and we're glad he is enjoying his time with us.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery has been excellent. My child has become more independent, picked up many English words, and plays happily there. She settled in quickly and have shown interest in reading books, sketching, and playing with water independently. Staff there are very lovely and helpful. Her confidence has been
build.


Thank you

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you very much for taking the time to complete a review for us. We're pleased that S has settled into nursery life so well and that you can see her development already. It's wonderful that S has grown in confidence and it's clear that a good relationship has been built with the staff. We look forward to lots more play and fun.

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Overall Experience  Overall Experience 5.0 out of 5

Jack in the Box is one of them best nursery in the area with high standards and above all a very personal professional Team. Price is unbeatable!
Both of our sons attend the nursery. Our elder son first started in Piglets when he was 2.5yrs coming from another nursery which closed down. It was a very
quick settling in for him and high five to all his key workers and team who made him so comfortable. He has some mild allergies and the nursery accommodated to his diet and skincare without any hesitation. It reassured us as parents.
Our youngest son who is now 10months just started in Babies room and it was a no brainer decision which nursery he would go to after my return to work. By coincidence, he also had the same keyworker which our elder son had upon start and big kudos to making sure our child was well looked after.
Management Team are always on point with communication and they welcome feedback constructively. We do not hesitate to contact them as they are our safebase :)

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you for taking the time to complete a 5 star review for us, we are most grateful. It has been a pleasure to care for both of your children at Jack In The Box. We're very pleased to know that as well as your children settling into nursery life and building good relationships with the staff, as parents you have also experienced this. Our staff team will be so pleased to read your comments. We look forward to the last few months before your eldest goes to school!

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Overall Experience  Overall Experience 5.0 out of 5

Initially, my oldest daughter started off with Jack in the box nursery in 2023 they were very welcoming and very patient with her. She was a bit tentative to begin with, but they made her feel at ease through the initial few weeks. After the success of my eldest Who is now three years old a few months
ago we put our youngest who is one years old into the nursery this is a testament to the experience of our eldest child and the service and care we have received. I would recommend Jack-in-the-Box to all those in the local area.

Reply from Lee Owen-Macleod, Nursery Area Manager at Jack in the Box Nursery

Thank you for your valuable feedback and for choosing Jack in the Box to provide quality care and education for your children. The team support all children when they start the nursery and ensure that they feel safe, secure and happy in the environment. We are pleased to hear families return to the nursery with their 2nd or 3rd child due to their positive experience. We look forward to contributing towards both of your children's learning and development in the years to come.

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Overall Experience  Overall Experience 5.0 out of 5

Jack in the box nursery is amazing in terms of the care which they give to my son. We were very unsure how things will go as my son was moving from child minder to nursery but everything was great and in few days he got settled the nursery very well. I would also like to appreciate the nursery team
for their efforts in making friendly environment for my son. They both are rockstars. Special thanks to his Nursery Practitioner who is my son's favourite.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your review, we appreciate you taking the time to give us your feedback. We're so pleased that your son has made a smooth transition into the nursery environment and that he settled in so quickly. It's encouraging to know that you're happy with the care your son receives and you feel the warm environment that the nursery offers. Thanks for mentioning our staff team, we'll pass your comments onto them.

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Overall Experience  Overall Experience 5.0 out of 5

Both my daughters attend this nursery, I am very happy with their development and overall happiness. The elder of the two has a strong bond with her key worker and it's reassuring to know she's cared for beyond the standard. I would recommend this nursery to anyone looking to send their little ones
in.


It's a Berkshire Healthcare nursery which provides additional assurance to the standards they keep - It's always clean and tidy (somehow!).


There's a range of staff that have been consistently there, all of which are incredibly engaging. I have not seen much of a revolving door other than Maternity leave which is positive. The nursery manager is such an asset, always responsive and present.


The fee rates are competitive, and despite slight increases in the last 2 years, I have not thought for a moment to look elsewhere.


5 stars for the whole team from me.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you very much for your review. It is a pleasure to care for your daughters and we're pleased to hear how happy your family are with Jack In The Box. As an NHS nursery our standards are very high and we're grateful that you notice this. We are very proud of our staff team, many of whom have been with us for a number of years. It's heartening to hear the relationship your daughter and you have with the staff, we will share your comments with them.

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Overall Experience  Overall Experience 5.0 out of 5

My child just started nursery in January and so far I am happy with everything. The team is friendly and caring. They are assessing how the child is settling and what progress they are and also a great thing is that they give you feedback on how the child did for the day. They set the goals for the
child in agreement with the parent and they try to complete children's milestones by guiding them.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you very much for your 5 star review. It's lovely to hear how happy you are with the service and care offered by the Jack In The Box team, both to you and your child. It has been a pleasure to care for your child and to watch her settling into nursery life.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant! Had a wonderful experience with my 1st, my 2nd is now in pre-school, getting ready to start reception in September. Very professional, friendly staff, the management is extremely supportive!

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your review. It has been a pleasure to care for both of your children, we can hardly believe that your child will be going to school this year! Thank you for your comments regarding our staff team, it is lovely to hear how positive your experience has been.

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Overall Experience  Overall Experience 5.0 out of 5

My son joined Jack in the Box when he was just 11 months old and is sadly leaving after 2 and a half years. The EYFS environment of the nursery has been invaluable in his early development. As first time parents, it was scary to send our baby to a nursery, but the baby room staff were amazing in putting
our minds at ease, special mention to one staff member in particular, as she was the first ever person we talked to and finalised our decision of enrolling. It has been smooth ever since, our son loves going here and has made special friendships with his teachers and classmates. All the nursery staff works very hard all day with kids, and when the parents come to pick up, they make sure the parents also are emotionally taken care of, which is one of the best things here.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you very much for your 5 star review. It has been a pleasure to care for your child and to watch him grow and develop during his time at Jack In The Box. It's wonderful to hear that you have felt so supported as first time parents, our staff work hard to establish relationships with both children and their families and they will be grateful to read your kind comments. We will miss your child and wish you and your family all the best.

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Overall Experience  Overall Experience 5.0 out of 5

Our experience with Jack in the Box can't be better.
Our child is very happy, learning a lot of things and that's not easy, as he is coming from other nursery.
Also they were very helpful when we have a huge family problem within my child's first days, so we really appreciate it.
We are very happy
with them.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your review. We are very pleased that your child has settled into nursery life at Jack In The Box so well. We are glad to read that you feel supported by us as a family.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Jack in the Box Nursery for two months and I am extremely pleased with the care and attention he receives. The staff are always welcoming, friendly, and attentive to his needs.
Communication from the nursery is excellent, keeping me informed about his daily activities and
progress. It's reassuring to know that he is in a safe and nurturing environment where his development is a priority.
Thank you to the wonderful team at Jack in the Box Nursery for making this such a positive experience. We truly appreciate your dedication and care!

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you for your review, we are very pleased that your child has settled into nursery life so well. It's very encouraging to read about the positive experiences you have experienced as a family, our staff work hard to develop strong relationships with each child and their family. We will pass your review onto our staff team.

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Overall Experience  Overall Experience 5.0 out of 5

There aren't enough words to describe how absolutely amazing Jack in the Box Nursery is. From day one, the support they have given my son has been extraordinary. He was just over 1 year old when he started, and the staff ensured he settled in fantastically, doing everything they could to make him happy,
which they've continued to do throughout his journey in the nursery
As my son prepares to start school in Sept, I can't help but reflect on the incredible journey we've had with the nursery. Without their support, my son wouldn't be where he is today. He has additional needs, and the nursery has gone above and beyond to ensure he is included, his needs are met, he thrives, and is generally well looked after.
Jack in the Box Nursery doesn't just support my son-they support our whole family. While I am excited about my son's new chapter at school, it is with great sadness that we leave the nursery.
Enrolling him at Jack in the Box Nursery was the best decision we ever made for our son.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you very much for your five-star review. The Jack In The Box team prides itself on meeting the individual needs of the children to enable their learning and development to be supported throughout their time at the nursery. We're very pleased that your experience as a family has been so positive, it has been a joy caring for your son and watching him develop. We will make sure the nursery team reads your kind words which will mean a great deal. Good luck with the move to school.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are really friendly and nice.
Everything is nice. It would be nice if they could share HD soft copies of pictures they take instead of printouts.
Also, be flexible about the lunch timings in case the child doesn't eat.
Rest is all really good.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you for your review and for the points you have raised. Our area manager will speak to our IT and information governance teams regarding the photographs. It can take new children a while to get used to the nursery routine and menu. Please do speak to a member of staff in your child's playroom with regard to this. We are very pleased that you have a good relationship with our staff team and we will pass your comments on to them.

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Overall Experience  Overall Experience 4.0 out of 5

My baby has settled really well in the nursery. The staff is very friendly and helpful. It is a very busy nursery so you have to be aware that they do not accommodate for extra days as the staff is restricted with the number of children in each room. The meat is not halal so your child will get a veggie
option if you have a dietary requirement.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your review, we are very pleased that your child has settled well into nursery life. Unfortunately, we were only able to accommodate some of your requests for extra attendance, for the reasons you stated. It is good to know that you have had a positive experience with our staff and we will pass your comments onto them.

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Overall Experience  Overall Experience 4.0 out of 5

My daughter has only recently joined the nursery and from what I have seen she has settled in very quickly and seems very happy. The staff are very friendly, they take time to give feedback at the end of the day and don’t make you feel rushed. Overall I am happy and hope this will continue.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your review, we are very pleased that your daughter has settled into nursery life so well. It is good to know that you have also built a rapport with staff. We will pass your comments on to the nursery team.

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Overall Experience  Overall Experience 5.0 out of 5

Our son joined the nursery full-time in September 2023 and we have nothing but great things to say.
He has really started to flourish in his communication skills and is making progress every day.
The staff at the nursery really make you feel welcome and get to know you, and know every child’s name
even if they are not working in the same room which is amazing as there are a lot of children! Unsure if this is standard practice as this is our first child however we are still impressed nonetheless!
They have been so accommodating to us and our son's needs, that I honestly cannot praise them more.
Thank you to everyone at Jack in the box!

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you for your review, we're so pleased that your child has settled into nursery life so well and is making progress with us. It is also wonderful to hear that you feel so welcomed by our staff who work so hard to build relationships with all of our families. We will pass your comments on to the team.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery staff are super friendly and always willing to help and provide feedback. The classroom is clean and there’s a variety of activities for my child to get involved in. Good food options and I have seen my child develop and grow in confidence since being at Jack in the Box.
Management communication
is great and they always respond and support where needed. I would definitely recommend this nursery.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your 5 star review. We're pleased that you're so happy with Jack In The Box, and that your child has settled in so nicely. Our staff team work very hard to support families and offer interesting opportunities for children's development in a warm environment. They will be so pleased to read your comments.

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Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending the baby room for the past year and our experience has been excellent. We were nervous when he started, but the staff were loving and caring from the beginning. He had some time off at the start due to illness and they provided us with multiple extra settling in sessions without
hesitation, to ensure he was fully comfortable, showing genuine care. The children are stimulated with a wide range of activities, and we are so happy with his development, particularly communication skills. The nursery provide a range of food and he often eats better here than at home! Our son has not only formed a wonderful bond with his key-worker, but also with many other staff within the baby room. He loves talking about his teachers and the other children which is heartwarming to see! Sadly, our time at Jack in the Box has come to an end as we are re-locating, however I would not hesitate to recommend it to parents looking for an environment that is nurturing, kind and caring.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your 5 star review, we are very pleased that your family have had an excellent experience at Jack In The Box. It is wonderful to read about how your son settled so well into nursery life and the effect the staff have had on him. Our staff work very hard to provide a stimulating, interesting, fun and nurturing environment for our children and their families. We will pass your comments onto the baby room staff and the wider team who will be so grateful. We are very sad that he has left us and wish you all well in your new life.

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Overall Experience  Overall Experience 5.0 out of 5

What an absolute gem of a nursery. My daughter loves the staff and setting so much. The team are always smiling and so welcoming to all my family. My daughter has only been with the nursery a couple of months but during her time in the Piglet Room, she has really thrived. Whenever we drive past the
nursery she will shout 'fun'! The outdoor covered play area is such a wonderful space and it's great that regardless of the weather, the children get to enjoy the outdoors. Special thank you to the administration and the piglet team - you're all so wonderful!

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your 5-star review, we really appreciate it. We are all so pleased that your daughter loves nursery life so much and that she sees the nursery as a fun place to be, how wonderful! It's lovely that you see the benefit of the environment for her too. We will pass your comments on to the Piglet Room staff as well as to the wider nursery team, they will all be most grateful.

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Overall Experience  Overall Experience 5.0 out of 5

My 19 month old twins started here in February. They settled in very well and were able to go to multiple settling in days which really supported them in settling in. They really enjoy going to nursery and are always happy to go in. They have a good relationship with the staff and are very comfortable
with them. They do a range of activities and are always making things to bring home.
They are given a good variety of food which they enjoy.
The nursery is always very clean.
Since starting their speech has really improved.
Myself and their dad are very happy with this nursery and the care they receive whilst there.

Reply from Katie Baker, Nursery Business Administrator at Jack in the Box Nursery

Thank you so much for your 5 star review. We're very pleased that both of your children have settled into nursery life so well and that you have seen an improvement in their speech already. We have really enjoyed watching R & R develop and build relationships with the staff. Our staff team will be very pleased to read your review which we will pass on to them.

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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Jack in the Box Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.807 for Jack in the Box Nursery is calculated as follows: ( (168 Excellents x 5) + (29 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 202 Ratings = 4.807

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Jack in the Box Nursery is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 number of registered child places is 15.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Jack in the Box Nursery

What is the Age Range of Children that Jack in the Box Nursery accepts?

Jack in the Box Nursery accepts Children aged from 0 years 10 months to 5 years 0 months.

What Days & Hours is Jack in the Box Nursery Open?

Jack in the Box Nursery is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Jack in the Box Nursery have capacity for?

Jack in the Box Nursery has capacity for a total of 78 Children.

How far is Jack in the Box Nursery to the centre of Slough?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Jack in the Box Nursery to verify any information. View our terms and conditions. Jack in the Box Nursery has an Enhanced Service - more info.