Highams Park Children's Nursery and Preschool

16a Handsworth Avenue, Highams Park, London E4 9PJ

Highams Park Children's Nursery and Preschool, London, London
Highams Park Children's Nursery and Preschool, London, London
Highams Park Children's Nursery and Preschool, London, London

Highams Park Day Nursery and Pre-school offers dedicated rooms for each age group, allowing children to learn and play in a fun, stimulating environment.

The professional and passionate staff nurture each child’s learning potential, encouraging them to grow into happy, self-confident and knowledgeable individuals.

Children of all ages benefit from the use of the sensory room. The garden allows extensive opportunity for outdoor play in all weather conditions.

Their unique Growing programmes have been carefully created to support your child throughout their early learning journey, preparing them with the confidence, skills and abilities to succeed at school and beyond. Pre-school children are also encouraged to take part in regular extra-curricular activities such as sports and theatre.

Group: Bright Horizons Family Solutions

Person in charge: Chantelle Kingsley (Manager)

Local Authority / Social Services: London Borough of Waltham Forest Council

Number of Staff: 15

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 51

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0745-1830

When Closed: Bank Holidays & Christmas

Directions:

Highams Park Children’s Day Nursery is located close to Highams Park Railway Station offering a direct link to Liverpool Street station.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Highams Park Children's Nursery and Preschool has a Review Score of 9.5 (9.512)

The Review Score of 9.5 (maximum of 10) for Highams Park Children's Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Highams Park Children's Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.512 for Highams Park Children's Nursery and Preschool is calculated as follows: ( (128 Excellents x 5) + (75 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 215 Ratings = 4.512

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Highams Park Children's Nursery and Preschool is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 14 Reviews ÷ 10.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Highams Park Children's Nursery and Preschool?

  • Extremely LIKELY
    16
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Highams Park Children's Nursery and Preschool

  • Mother of Child
    16
  • Father of Child
    2

This is the most friendly nursery. We trust the staff and we are extremely happy that our baby is in such safe hands and very well looked after.
Our baby is developing very well and we can see how many new skills she brings home. Although I think the price is a little bit too much.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter started attending Highams Park Children's Nursery in January 2017 when she was ten months old. She settled more quickly than I expected, despite only being part time. I think that this is due to the staff being so kind and caring. My daughter is very happy now when she is dropped off at nursery.
The activities seem to be well structured and meals are varied with a good range of foods. Opening hours are helpful, being 7:40-6:30. I am very glad that I enrolled my daughter in this nursery and would recommend it to others who are looking for a clean and nurturing childcare environment for their child.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The staff are really great and really get to know your child and build a positive relationship. I was really impressed with the clear routines they have in place and the calm and organised manner during mealtimes. I believe this experience helped my child to become more independent in feeding herself. The daily feedback about your child is also excellent and gives you a clear idea of how their day went.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

All staff in Explorers room are very good at what they do and my son loves coming to nursery.
The food they provide is to a high standard and the activities they get the children to do are varied.
I am completely confident the staff put the children's best interests first.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

My daughter absolutely loved coming to nursery. She always felt completely safe, protected and looked after, just as if at home.
Her progress was phenomenal both educationally and emotionally. I am very proud of the child she has become and who has astounded her reception class teachers since beginning school in September.
I have nothing but gratitude for Highams Park Nursery, you did such a fantastic job for us, thank you!!

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Don't Know

Staff are brilliant and my son gets excited every time we get near the door. The care and commitment to educating and developing my son is excellent and they always go out of their way to make the experience and environment as effective as they can be.
I would definitely recommend the nursery to would be parents.
I particularly like that they make the effort to get to know my son and his personality.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both of my girls have come to the nursery from a young age. They have both loved the time that they have spent there with all the other children and all the staff in all the rooms.
The food is always really good and they have both enjoyed eating it.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

I have found the staff at this nursery since my son started at 11 months old, compassionate, attentive, caring and wanting to help support us with his development both at nursery and at home.
The staff have changed often at times, but my son still maintains a strong bond to his carers, now in his current pre-school room and the toddler room. I feel confident in his safety and that he is growing at this nursery.
If I have had to change days the management have quickly replied. If I've had worries about my son's development they have targeted this area of learning for me. If I can't get my son to dress for nursery and we are screaming at each other, they have supported me.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

The staff within the nursery work extremely had to meet the wants and needs of each child and parent, for me this is by far the most important.
To leave your child with someone else is hard and the ladies at the nursery make it so much easier as I know my son is happy to attend the nursery. My son has left explorers room where he was from 9months old and I cannot thank the staff enough for the care they gave him.

He is now in investigators room where indeed the name fits the room, he is into everything and I love hearing of all the things he's explored that day and the creative ideas the staff provide as activities, my son has a hearing problem and the staff aid him accordingly with gestures etc. To aid his development (especially his key person, who I know he has a soft spot for) any queries I have are answered quickly by management The food is of a high standard with a lot of variety on the menu, allowing my child to try different things which is lovely.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My son has been going here since he was 22 months old and he loves it, I wish that I had sent him earlier. The team are lovely and are so caring towards the children, all of whom look to have genuine bonds with their care givers. I would recommend this nursery as it offers a wide range of stimulating activities and I can see a continuous improvement in my son's abilities.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I would highly recommend this nursery. Staff are friendly and professional, the manager always makes time to see us and the food is great. Nursery is generally clean. There are activities set up for the children every morning. My child looks forward to go in every day.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

I have been very happy with the nursery since my children started the nursery and they have made good progress in their learning.
All the staff are very happy and my children have a good relationship with their key workers.
Thank you.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I feel the children are generally well cared for but the pre-school has inadequate play and learning facilities and as such does not stand up to other preschools in the area. That said, staff are striving to make improvements and some have been seen in areas of learning since September 2016.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Neither Unlikely or Likely

Average Rating: 

 2.9 out of 5

Overall Standard: Satisfactory

Facilities / Outside Space: Poor

Learning: Satisfactory

Resources / Equipment / ICT: Poor

Care: Good

Activities: Poor

Staff: Satisfactory

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Poor

Marketa Cardon, Mrkg at Highams Park Children's Nursery and Preschool responded to this review on 06 Feb 2017:

Thank you for your feedback, your views are important to us and we appreciate you're taking the time to share your experiences. I would strongly encourage you to speak to us about any issues you may have as this will help us to quickly address any issues. Our aim is to provide a naturally inspiring environment in which children can flourish and naturally love learning forever.

We are very happy with care in preschool as we have been with baby and toddler rooms. My daughter is learning a lot, she is happy and stimulated. Staff are responsive and friendly. Catering for our vegetarian daughter is good.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Brilliant staff.
Happy with child's progress.
Staff do all they can do.

Just think prices are crazy and don't believe the difference in money to that of other London nurseries is valid. Don't believe it goes to the running of the nursery or the staff. Many friends of mine at the nursery are now considering nannies to save money. It's an option we will have to address too soon I suspect. Such a shame.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Likely

Average Rating: 

 4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Very Poor

Highams Park Children's Nursery and Preschool is an extremely friendly and happy place for children (and parents!) The staff are always kind, encouraging and caring to the children and always welcoming to everyone. They are very attentive and help with development at every step of the way. From supporting me as a tearful Mum leaving my child for the first time, to getting them ready for school.

I have had two children attend the nursery and am extremely happy. The highlights particularly are the staff going the extra mile to put on summer and winter concerts. Seeing my children sit with their friends singing, smiling and taking part is just the best feeling in the world. It's down to the staff who make this experience.

Another bonus is that the nursery is open for a good stretch of the day and it's close to Highams Park station so easy for getting to work quickly.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My child had never been separated from me and I was very nervous at first, however, the staff there and especially the key person were amazing and she settled just fine. The nursery is clean, the food is great and the staff are very professional and caring.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Thank you for your ongoing care and attention. We really feel very lucky to be a part of the family at Highams Park Children's Nursery and Preschool. Handsworth, Bright Horizons. Looking forward to many more years of happiness here for our children.

How likely would you be to recommend Highams Park Children's Nursery and Preschool? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

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Awards / Recognitions

March 2017

February 2013

Job Vacancies

Staff Profiles

No image found

Chantelle Kingsley

Job Title: Nursery Manager

Joined: 2006

Description:

I have worked in early years for over 10 years. I worked my way up the career ladder from a nursery nurse to a nursery manager, giving me the experience to work with children of all ages at all levels.

I enjoy working as an Early Year’s Adviser both for a private company and a local authority. I have always enjoyed working with children, I believe this stems from being the eldest child with four siblings. I look forward to meeting you and your little one and telling you more about myself and my team.

No image found

Sarah Andrews

Job Title: Deputy Manager

Joined: 2010

Description:

I have been working within the nursery since 2010. I hold a Cache Level 3 in Childcare and Education. I hold a paediatric first aid qualification and also a first aid training. In my spare time I enjoy reading, shopping and spending time with my family.