Bright Horizons Wembley Day Nursery and Preschool

95 Hirst Crescent, Wembley HA9 7HH
Review Us
9.5 82 Reviews
  • Bright Horizons Wembley Day Nursery and Preschool, Wembley
Bright Horizons Wembley Day Nursery and Preschool (formerly Wembley Willow Tree) is situated in Hirst Crescent, just off East Lane in North Wembley, within walking distance of North Wembley tube station giving direct access to central London.

They have a fantastic staff team who are caring and committed to the wellbeing and development of all children.

The purpose-built nursery is modeled in a child-centered way to encourage children to develop their independence and confidence. They have three large outdoor play areas (including a mud kitchen), a designated buggy area and a dedicated activity room for your child to explore and discover.

The nursery has bright and spacious rooms for each age group and staff encourage learning through fun play. The nursery focuses on encouraging children’s independence and choice to support their learning and development.

As well as offering the Growing Enhancements including Growing Writers, Readers and Mathematicians, the nursery offers a wide range of extracurricular activities including French, Numberfit and Theatrebugs which the children love!

For your convenience, they provide an all-inclusive service including meals, snacks, milk and nappies.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Laura (Nursery Manager)

Number of Childcare Staff

  • 26

Total Places for Children

  • 120

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & Christmas

Bright Horizons Wembley Day Nursery and Preschool Reviews (82)

9.5

Bright Horizons Wembley Day Nursery and Preschool has a Review Score of 9.5 (9.497) out of 10, based on 13 reviews in the last 2 years.
Over all time Bright Horizons Wembley Day Nursery and Preschool has 82 reviews.

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Reviewer Connection to Bright Horizons Wembley Day Nursery and Preschool
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Review from Stacey K (Mother of Child) published on 16 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a parent, it is a scary time when choosing a nursery for your child. I have had the best experience possible as my son settled in this month. The staff are friendly and welcoming, and you can feel the love and passion they have for their jobs. The manager of the nursery is exceptional and made me
feel reassured through this time. I am very happy with the nursery and knowing my son is learning and growing in such a warm environment.
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Review from Emme C (Mother of Child) published on 19 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started at the nursery full-time 5 days a week from August 2020, in the midst of the pandemic. Despite not being able to go inside the nursery due to covid restrictions the staff made the settling-in period as stress-free as possible and my daughter settled into nursery life quickly. She
has absolutely blossomed during her time at nursery, with her learning supported by fantastic, dedicated staff. She runs into the nursery every morning with a smile on her face! Communication has been great throughout her time at nursery, both in terms of contact from the nursery management team and her key workers. My daughter is leaving the nursery as we are relocating but I could not recommend this nursery highly enough.
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Review from K D (Mother of Child) published on 6 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely happy with the nursery, my daughter went here for 4 years and now my son goes here. Whenever I have had any concerns (which is hardly ever) they have been addressed quickly and my mind has been put at ease.
I have tried to find another nursery purely because of the distance from home
but nothing has compared which is why we are willing to travel to ensure we get the best care for my son.
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Review from Manveer P (Mother of Child) published on 21 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter is happy to go into nursery every day and happy when I pick her up. Couldn’t ask for much more. She eats well, sleeps well, learns well. She loves the staff. My son was also the same. In the 4 years, I have known this nursery I am overall happy with what they provide. The main thing being
happiness, love and care to my children.
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Review from Harshit (Father of Child) published on 27 May 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
The nursery management is very poor and we have had a lot of issues in the past two years. Especially in the pandemic where they charged us for the days where they did not provide childcare. Their complaints team usually don't respond and the nursery manager does not always give correct advice in accordance
with their policies - we have proved this to them using their own emails. We spent weeks arguing and asking for the days back which they overcharged during the pandemic.


They also don't transfer kids to the next age group until four months after their birthday so the kids may spend a lot of time with much younger kids which can delay their learning and development.


It's very disappointing because they provide good childcare overall.

Reply from Katherine O'Brien, Online Marketing at Bright Horizons Wembley Day Nursery and Preschool
We are sorry to read of your concerns. I have spoken to the Nursery Manager who has confirmed they have spoken with you regarding this and are working with you.
As you remain a parent with the…read more
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Review from Iman H (Mother of Child) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves attending this nursery and has really improved in her speech and confidence. The staff there are very friendly and welcoming. They are very attentive and keep me well informed about my daughter's daily activities and progress.
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Review from Gosia M (Mother of Child) published on 29 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bright Horizons Wembley Day Nursery and Preschool is a great place for my child to play and learn. The staff are absolutely amazing and very helpful. They helped us a lot with our diabetic child. Our son loves his caring teachers and every morning he is so happy to go to nursery. I know he is very well
looked after whilst in there and it is the most important thing for me. I would highly recommend Bright Horizons Wembley Day Nursery and Preschool to anyone.
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Review from Adrian P (Father of Child) published on 18 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t find any faults with this nursery.
The staff are genuinely attentive and takes pride in the work that they do, e.g., my daughter brought a Happy Mother’s Day card which she made herself (wonderful touch). They keep us up to date with all the things that they do during the week, create a safe
environment for the children and are responsive when communicating.
On the important side, my daughter is certainly happier and I can see the positive impact it has on her. She is more sociable, interactive and has a higher tendency to learn new things.
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Review from Mona A (Mother of Child) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is really happy at this nursery since he joined in November, he is very settled and walks in every morning without crying and I can see that he loves the staff. The staff are really caring and take good care of the children. I have nothing negative to say about the nursery. I would highly recommend
this nursery to other parents!
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Review from Davina P (Mother of Child) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 2-year-old son enjoys nursery very much, he looks forward to going and doesn't even look back! The nursery always provides daily feedback and have taken extra precautions during COVID times. I trust that my son is in capable hands, and is always well behaved. He has learned a great deal and the
nursery always does fun and engaging activities to help the children learn and grow.
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Review from Linda (Grandmother of Child) published on 16 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandson has been attending for near on 6 months and his development is coming on in leaps and bounds! The team are brilliant and have such beautiful activities planned for the children. Families are kept regularly updated which we really appreciate. I would highly recommend Wembley Day Nursery
and Preschool to anyone.
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Review from Toni W (Mother of Child) published on 3 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been attending since he was 10 months old and he is now 2.5, we cannot fault the nursery. As a parent leaving your child with anyone is scary but leaving him here we have no worries, it's like his 2nd home. With lots of activities, garden time and yummy food he has the best time. Feedback
is always provided as well as advice eg potty training. If we have had any questions the team are always proactive at getting back to us and reassuring about our son's progress.
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Review from Ryan N (Father of Child) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A brilliant nursery with an amazing staff team. Activities are well thought of and the learning is evident. Staff are very attentive and have an amazing bond with my son. Management is excellent and very easily contactable should you need them. I very much look forward to their Friday Feedbacks with
the highlights of their week!
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Review from Nadine S (Mother of Child) published on 21 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very worrying experience sending your little ones to nursery. Bright Horizons Wembley are brilliant. They keep you updated even through the pandemic and care for the children and help them progress. Good meals provided too on site. I am very happy and would recommend.
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Review from Jennifer M (Mother of Child) published on 5 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery with lovely caring staff. Our daughter attended from the age of nine months and always had a great time there. One of the best nurseries we have seen.
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Review from Tina H (Mother of Child) published on 7 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care from start to finish. Lots of reassurance and kept both parents updated. Highly recommend!
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Review from Charleen W (Mother of Child) published on 17 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two children attend this nursery and are extremely happy. The staff are attentive and they have a wide range of activities for the children. My children have great healthy bonds with their key carers and they do everything they can to prepare them for school. The management team are approachable
and friendly. I’m very happy about leaving my children here.
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Review from Kishor D (Grandfather of Child) published on 3 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My granddaughter went to this nursery and now my grandson attends here. It is such a nice feeling to see how well my grandkids have been looked after and to know my grandson is very happy in the baby room being able to be free to play as much as he wants.
The nursery managers are really friendly and
always so welcoming.
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Review from Susan K (Mother of Child) published on 18 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Bright Horizons Wembley since she was ten months old. This nursery is outstanding - the staff are so friendly and follow policies and procedures. My daughter is always safe and she has learnt so much following the early years foundation stage framework. I want to say a
special thank you to the best leadership team staff. I believe they run the nursery so well. It is a positive environment for children, parents and staff. I would like to thank all the staff who have worked with my daughter. Thank you all for being amazing educators and being such great role models in my daughter's life. All your hard work does not go unappreciated.
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Review from Asad B (Father of Child) published on 16 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery has always provided a happy environment for our child, but the improvements made and standards achieved over the last 12 months have been brilliant. A superb and committed staff team led by great and innovative management means that our child is both mentally and physically stimulated to
achieve AND enjoy.
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Current Review Score: 9.5 (9.497)

Overview of Review Score

The Review Score of 9.5 (9.497) out of 10 for Bright Horizons Wembley Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.955 for Bright Horizons Wembley Day Nursery and Preschool is calculated as follows: ( (150 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 156 Ratings = 4.955
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.542 Points relating to the number of positive Reviews for Bright Horizons Wembley Day Nursery and Preschool is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 13 Positive Reviews ÷ 24 = 0.542
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

No image found

Laura

Job Title: Nursery Manager

I am the proud Nursery Manager for Bright Horizons Wembley Day Nursery and Preschool.

Alison

Alison

Job Title: Deputy Manager

Alison has been working in childcare for 25 years and currently holds a level 3 nursery nursing. “I Love working at Wembley and within the diverse community here.


Supporting the children to develop and grow is what makes this job worthwhile.”

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Wembley Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Wembley Day Nursery and Preschool has an Enhanced Service - more info.