Brightsparks Day Nursery and Preschool New Malden

Richard Challoner School, Manor Drive North, New Malden KT3 5PE
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9.9 92 Reviews
  • Brightsparks Day Nursery and Preschool New Malden, New Malden
Brightsparks Day Nursery, New Malden offers age-specific learning environments, as well as secure outdoor learning, designed to see children develop excellent pre-school skills thanks to play resources and activities that stimulate them.

Both full and part-time childcare requirements are welcome, with all care overseen by a skilled early years team who look to focus on individual development and form a strong relationship with parents.

The provider has built up a strong profile in the region where they are highly-regarded.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Helen Elliott (Owner/Manager)

Number of Childcare Staff

  • 21

Total Places for Children

  • 58

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 2s £85.80 per day. Over 2s £81.25 per day.
    Funding available for 15 and 30 hours.
    We accept the baby funding from 9 months onwards.

  • Funding available.

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Brightsparks Day Nursery and Preschool New Malden Reviews (92)

9.9

Brightsparks Day Nursery and Preschool New Malden has a Review Score of 9.9 (9.880) out of 10, based on 25 reviews in the last 2 years.
Over all time Brightsparks Day Nursery and Preschool New Malden has 92 reviews.

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Date Published
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Reviewer Connection to Brightsparks Day Nursery and Preschool New Malden
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Total of 92, showing 41-60
Review from Valentina S (Mother of Child) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child is very happy to be at Brightsparks. She is looking every day to get to the nursery. The activities they are performing are great and the food is delicious. We are also very happy with Brightsparks.
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Review from Arvinder K (Mother of Child) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our eldest used to attend Brightsparks and now our youngest goes - he was two years old when he started and would get upset (like most children starting!) but the staff were so loving and caring that I knew he was in the best hands! He's now moved into the pre-school class - since attending Brightsparks
his vocabulary has excelled and confidence.
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Review from Andrea B (Mother of Child) published on 3 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our daughter joined Brightsparks when she was 10 months old. She is now just over 2 years old and is loving it there. She was quite upset in the mornings when she first joined but the staff worked with us to settle her in well and now she doesn't even turn around at the door to say goodbye. She is a
fussy eater and the team have worked with us to try to support her in tasting new foods. We genuinely feel that those working with her, are as invested in improving her diet as we are and celebrate any new foods tried as much as we do. We feel like the staff really care about our little one and she clearly feels this too, as she is so excited to go to nursery in the mornings.
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Review from Helen H (Mother of Child) published on 2 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Brightsparks since 2016 when our daughter first joined at just over one-year-old. She had the best time at nursery and formed wonderful attachments to her keyworkers. Our son is currently at Brightsparks and is also having a brilliant time. The staff are lovely and friendly. We feel
completely at ease with the nursery and happy with the care our son receives.
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Review from Marcelle H (Mother of Child) published on 2 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been attending Brightsparks New Malden since summer 2020. He has settled in very well and is very happy to go into nursery every time. He sometimes even asks to go in on days he is meant to stay home with us (always a great sign). The staff have been excellent so far and we know that he
is being well looked after when he is there.
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Review from Amanda H (Mother of Child) published on 2 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 2-year-old daughter started when she was 1 in the baby room and has been in toddlers for 6 months now and she absolutely loves it. The team are so friendly and you can tell they really care about the children. The menu is varied and healthy with the odd treat. The messy play is great and my daughter
definitely enjoys all the activities, indoors and outdoors. There is plenty of outdoor play too.
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Review from Vadim (Father of Child) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter really likes this nursery and the staff is always welcoming and friendly. When the weather permits they have an outside space that is well equipped and kids like it a lot.
Definitely recommend it and we've been there for the past two years.
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Review from R K (Mother of Child) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My children are very happy at Brightsparks. The staff are excellent. I feel confident that my children are safe, loved and happy at Brightsparks. The chef cooks lovely meals for the children. The Nursery is well managed.
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Review from Deirdre R (Mother of Child) published on 19 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Brightsparks Day Nursery for 3 months now and I am really happy with his development and progress. The management and staff are fantastic. They really care about the children, I know my son is well looked after and he is always happy. The staff are very likeable, have good
manners and are very caring towards my son. The nursery manager is one of the best people I had the pleasure to be acquainted with. She knows her stuff, I trust her implicitly and I feel if I ever had any queries that I am able to call/speak with her at any time. I would have no hesitation to recommending Brightsparks Day Nursery to friends and family.
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Review from Lisa J (Mother of Child) published on 17 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My child has been attending Brightsparks for 4 months now. He has settled in well and is always excited to go in, the staff have made him feel very comfortable. The nursery has great communication. We are very happy with Brightsparks!
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Review from Alison W (Mother of Child) published on 4 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommend this nursery. I last reviewed in 2018 when my older 2 kids had attended. We’ve since had twins and so began our Brightsparks journey all over again. Like their older siblings, our youngest are completely happy here and so well looked after. The staff form lovely relationships with the
kids, and many have worked in the nursery for years, which I think is a positive sign that it’s a happy place to be for everyone. Our twins are treated as individuals which I think is important for them. They started in summer 2020 and I’m very happy with all the changes and extra safety measures for Covid, there is a good balance and I know my girls get the affection they need, still being very young.
Reply from Helen Elliott, Owner at Brightsparks Day Nursery and Preschool New Malden
Thank you so much for your lovely review - it means a lot.
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Review from Karthika T (Mother of Child) published on 7 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going here since the start of the year. He comes home as a happy bunny after each session. During lockdown, he would ask about when he would see his key workers and friends again. The staff are all absolutely wonderful and my son adores them! They make the effort to do different activities
with the children and parents are kept well informed about what they have been up to. I would definitely recommend Brightsparks without hesitation.
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Review from Lou (Mother of Child) published on 1 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at Brightsparks are lovely and really care about the children. My son is in the pre-school room and missed nursery and his friends during lockdown, I'm happy he has been able to go back to Brightsparks prior to starting school. The communication during lockdown was great and happy with the
measures put in place since opening.
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Review from Rebecca S (Mother of Child) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful nursery! The facilities are sufficient but not the most important thing, it's all about the staff and the care they show for the children. The staff and manager really put the children first, taking a pragmatic, no-fuss approach and the lines of communication are always open. Our child has
been going to the nursery since he was 11-months and is incredibly happy here. He always does so many activities we could never replicate at home especially the creative ones! We are very pleased with how he has re-settled back after lockdown and admire all the efforts gone in by the staff to make it a safe but welcoming environment. It's also incredibly reasonably priced for the area. Would not hesitate to recommend!
Reply from Helen Elliott, Owner at Brightsparks Day Nursery and Preschool New Malden
Thank you so much for your review, it is much appreciated!
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Review from Alex B (Mother of Child) published on 27 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at Brightsparks, New Malden are lovely people and they create a welcoming and safe environment for young ones. My sons both attended the nursery and both formed strong bonds with some of the staff there and that can only be because they felt safe and secure with them. I know they do their
very best to look after the children and provide interesting and exciting activities for them each day. They are also very supportive when your child goes through a developmental stage such as learning to walk or toilet training.
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Review from Emma W (Mother of Child) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children have attended Brightsparks so I've now been using them for 4 years and am very pleased with what they offer. The quality of the care is great and my children have always been very happy there. They develop a really strong connection with their carers and love all the additional activities.
The nursery would come highly recommended from me.
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Review from Aneta R (Mother of Child) published on 9 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I now have my second child attending that fantastic nursery. They both made great relationships with the carers who are always very welcoming, happy, warm, nurturing. I feel my daughter is spending her day in a very safe and stimulating environment. Huge variety and great planning of different activities
throughout the week. She is coming back home full of joy.
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Review from Andrea N (Mother of Child) published on 17 December 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son has only been in Brightsparks for 3 months but already I can see so much of positive changes. He is now more independent and more social. He loves going to nursery and adores his carers. They have been doing a wonderful job with him and I am so happy we chose Brightsparks.
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Review from Mo (Father of Child) published on 12 September 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son has progressed through Brightsparks over the last 2 years, through the effort shown by the staff.
Management are very understanding, flexible and helpful in fulfilling our needs.
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Review from Sheena D (Mother of Child) published on 6 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at this nursery for about 6 weeks now and I’m so pleased I did my research. The staff are amazing with her. After being very anxious about leaving my child for a day the staff put me at ease and I know my daughter has a lot of fun because she sleeps so well after a hard day of play!
Thank you to everyone at Brightsparks.
Reply from Helen Elliott at Brightsparks Day Nursery and Preschool New Malden
Thank you so much for your great review. As the owner, I am delighted to hear that your daughter has settled in so well. Thank you for choosing Brightsparks.
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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Brightsparks Day Nursery and Preschool New Malden is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.880 for Brightsparks Day Nursery and Preschool New Malden is calculated as follows: ( (266 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 299 Ratings = 4.88
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brightsparks Day Nursery and Preschool New Malden is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 number of registered child places is 11.6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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