Brightsparks Day Nursery, Old Coulsdon

Oasis Academy Coulsdon, Homefield Road, Coulsdon CR5 1ES
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9.9 103 Reviews
  • Brightsparks Day Nursery, Old Coulsdon, Coulsdon
Brightsparks Day Nursery, Old Coulsdon is a service that takes its Ofsted requirements and early years education objectives seriously, while providing parents with a service in which they can feel confident and positive.

Professionals are experienced in safeguarding and make the most of a wide range of play activities and resources to see children develop. There is also a strong focus on physical development and nutrition, supported by a well-balanced food menu.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Laura Symons (Manager)

Number of Childcare Staff

  • 13

Total Places for Children

  • 49

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 2’s are based on a day rate of £76.00 / over 2’s £73.75

  • All funding is available. Full fee info is on our website

Opening Times

  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00

When Closed

  • Bank Holidays, Christmas & 5 working days

Brightsparks Day Nursery, Old Coulsdon Reviews (103)

9.9

Brightsparks Day Nursery, Old Coulsdon has a Review Score of 9.9 (9.909) out of 10, based on 45 reviews in the last 2 years.
Over all time Brightsparks Day Nursery, Old Coulsdon has 103 reviews.

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Total of 103, showing 61-80
Review from Michelle S (Grandmother of Child) published on 22 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful environment, the staff and Manager at Old Coulsdon are outstanding! Their commitment to making the children that attend the nursery happy, fulfilled and settled is 100 per cent. My grandson has thrived his communication skills, independence and confidence have grown and grown since
he started over a year ago.
Communication with parents is consistent and regular, the staff are compassionate and caring. The food is freshly cooked to a very high standard, the well-researched menus are second to none. Regular healthy snacks alongside breakfast, lunch and tea keep my grandson satisfied and energetic through the day. Thank you, girls, you do an amazing job.
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Review from Joana S (Mother of Child) published on 10 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brightsparks Day Nursery, Old Coulsdon has been a second home for our daughter. She has been attending since she was 10 months old and now, at the age of 4, she is leaving with sadness. All staff is very caring and listen to parents and concerns. We went through some phases where our daughter needed
extra support and we knew we could count on all staff. Direction/management team was brilliant in addressing/resolving our concerns. We all will miss greatly the nursery and its family-like atmosphere.
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Review from Rachel (Mother of Child) published on 19 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really pleased with everything. Couldn’t be happier with the care they give my son. Would recommend to anyone.
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Review from Jon (Father of Child) published on 17 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery is very clean and tidy. The food menu is excellent and the opportunities afforded to the children are exceptional. Bringing in sessions such as 'Sing and Sign' have become the highlight of the week. The staff are brilliant, very friendly and create an amazing environment to leave your little
one in.
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Review from Catrin (Mother of Child) published on 16 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been at the nursery since he was 10 months old. I could not be more thankful for the care that they show my son. They treat the children with such respect and care deeply about their development. The staff are knowledgeable and have transitioned him between rooms really well. They have great
activities on offer such as football, phonic stars and leaps and bounds which my son loves. I am so glad that I chose Brightsparks.
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Review from Judith (Mother of Child) published on 16 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and caring environment. My 2 year old thoroughly enjoys going to nursery, no one day is the same as there are always plenty of activities scheduled. Lovely extracurricular activities too from animal encounters to sing and sign lessons. The nursery menu is excellent, always a good variety
of foods throughout the day and all is healthy and homemade. The staff are all wonderful and my child is so well looked after.
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Review from Izzy M (Mother of Child) published on 16 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has come on so well since starting Brightsparks, they put a lot of time and effort into helping him settle and he now loves nursery! He is growing into a very confident and happy little boy and I couldn't ask for anything more. Thank you girls.
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Review from C K (Mother of Child) published on 17 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brightsparks in Old Coulsdon have been amazing. Our daughter has come so far from a shy little 2-year-old to a more confident 3-year-old. The staff are outstanding and do a brilliant job. I cannot recommend this branch enough.
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Review from D H (Mother of Child) published on 11 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our son started three and a half years ago and is due to start school next month. I cannot thank the team enough, throughout the years, taking great care of him at every stage and now he is ready for school.
You ladies are amazing, thank you for everything you have done.
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Review from A W (Mother of Child) published on 3 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursery is warm and welcoming to all families. They are very accommodating to the needs of all children. The time my children have been there has been safe, fun, varied learning and enriching to their whole being. The setting and the staff are lovely and my children love it there.
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Review from Caroline H (Mother of Child) published on 20 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We currently have two children at this nursery and they are extremely happy with their experience here. All members of staff are friendly, professional and very helpful.


Both our children really enjoy their time at nursery and have built up positive relationships with their key workers - they arrive

and leave nursery very happy.


All of our queries/information for our children has been dealt with quickly and efficiently by the excellent manager also.


We would recommend this nursery to any friends looking for one.

Reply from AnnMarie Tolfree, Manager at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review.
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Review from Selonie C (Mother of Child) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good set up, clean and lovely, caring staff. They were very supportive during my child's settling in period. My daughter comes home happy, which shows she has had a good day.
Reply from AnnMarie Tolfree, Manager at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review.
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Review from Joanne E (Mother of Child) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the nursery are lovely - caring, patient and trustworthy. They put in a lot of effort with the children to do fun activities, expose them to lots of learning opportunities and allow them to develop independence. My child has developed a strong bond with the staff and really enjoys nursery
days.
Reply from AnnMarie Tolfree, Manager at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review.
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Review from Fei D (Mother of Child) published on 11 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brightsparks Day Nursery in Old Coulsdon is an excellent nursery! My little girl started when she was 9 months and I was quite worried about her settling in. The staff are very experienced and they are also very helpful. I'm very glad that we have chosen Brightsparks and my little one settled in as
smoothly as I could hope for. They also do a lot of interesting activities that we can't manage at home as well.
Reply from AnnMarie Tolfree at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review.
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Review from Lorraine K (Mother of Child) published on 21 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly nursery. Staff take time to find out children’s interests. Varied food menu and play activities. Children’s play activities are themed around seasons and events such as firework night and Valentine’s Day. The rooms are always kept clean and tidy. The outside play area is astroturfed and has
a good selection of toys for the relevant age groups. Outside space is a bit limited but overall, a lovely nursery and my son is very happy there.
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Review from Fiona L (Mother of Child) published on 20 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased with Brightsparks Nursery and all they have done for my two girls. I have used them for the last 5 years and I can highly recommend them. They keep you informed as a parent and care for the children so well. Both my girls have loved going there from the age of 6 months. I will be sad
when my youngest leaves to go to school next year. All of the staff have been friendly and helpful and made the children feel cared for. Thank you for all your continued work.
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Review from Antoinette B (Mother of Child) published on 14 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience at Brightsparks started when we moved to the area last Sept 2017. The manager was extremely helpful and accommodating in arranging some sort of care setting for our daughter. The staff at Brightsparks were very understanding and experienced in dealing with transitioning from a childminder
to a nursery setting, a few months on and our daughter absolutely loves it. The nursery is a lovely, supportive setting which has really allowed our daughter to shine and grow in confidence. The children and staff alike are great, we couldn't be happier with the care and we plan on sending our second child to the nursery when the time comes.
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Review from Hugo M (Father of Child) published on 13 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brightsparks at Old Coulsdon is an outstanding nursery, which we trust our daughter to. The staff is very caring for the children, and it is impossible to miss how much the children like the staff, given their proximity and interaction. Our daughter had a tough time to get used to her first nursery
(different from Brightsparks), but it didn't take her much to start enjoying nursery as soon as we moved her to Brightsparks - which has given us a lot of piece of mind when dropping her off!
I cannot recommend more this place to allow your child their first steps into the outside World!
Reply from Kate Stark, Manager at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind words.
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Review from Nancy (Mother of Child) published on 13 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursery. My son has been going Brightsparks - Coulsdon for over 3 years and he is very happy there. Free flow play truly means free flow play and you will actually see children playing outside and indoors as they wish anytime in the day - of course in appropriate weather. Nice new toys that
rotate so children are not bored. My son likes the food cooked freshly on site. Secure entry system. Staff give updates daily on my son's activities. Management responds to emails on the same day. Very happy parent.
Reply from Kate Stark, Manager at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review.
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Review from Paul L (Father of Child) published on 13 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery with an excellent work ethic from staff. Every member of staff that has worked with either of my daughters has been amazing. The Nursery is really well run and staff are highly organised and efficient. Both my daughters love/d going to nursery and always come home so happy and talk
about all the different activities they did. Every room is perfect for the children they have and the transition from each room was done when both my girls were ready to move on.
Reply from Kate Stark, Manager at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review.
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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Brightsparks Day Nursery, Old Coulsdon is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.909 for Brightsparks Day Nursery, Old Coulsdon is calculated as follows: ( (492 Excellents x 5) + (43 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 538 Ratings = 4.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brightsparks Day Nursery, Old Coulsdon is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 number of registered child places is 9.8, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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