Brightsparks Day Nursery, Old Coulsdon

Oasis Academy Coulsdon, Homefield Road, Coulsdon CR5 1ES
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9.9 103 Reviews
  • Brightsparks Day Nursery, Old Coulsdon, Coulsdon
Brightsparks Day Nursery, Old Coulsdon is a service that takes its Ofsted requirements and early years education objectives seriously, while providing parents with a service in which they can feel confident and positive.

Professionals are experienced in safeguarding and make the most of a wide range of play activities and resources to see children develop. There is also a strong focus on physical development and nutrition, supported by a well-balanced food menu.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Laura Symons (Manager)

Number of Childcare Staff

  • 13

Total Places for Children

  • 49

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 2’s are based on a day rate of £76.00 / over 2’s £73.75

  • All funding is available. Full fee info is on our website

Opening Times

  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00

When Closed

  • Bank Holidays, Christmas & 5 working days

Brightsparks Day Nursery, Old Coulsdon Reviews (103)

9.9

Brightsparks Day Nursery, Old Coulsdon has a Review Score of 9.9 (9.909) out of 10, based on 45 reviews in the last 2 years.
Over all time Brightsparks Day Nursery, Old Coulsdon has 103 reviews.

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Review from Rose H (Mother of Child) published on 13 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been at Brightsparks since he was 11 months old and the care he has received has been fantastic from day 1. He is always happy to go to nursery in the morning and is engaged and having fun when I pick him up.
The staff are fantastic and I have been really impressed with the stability of
key workers and room staff since my son joined in Little Stars room and now in Shooting Stars.
The communication from the nursery is excellent and I am always well informed of what my son has been doing, his next steps and the wider planning in his room, as well as informative weekly emails from the nursery manager.
The nursery has also introduced a new menu recently which is healthy and nutritious.
Would definitely recommend the nursery to parents in the area.
Reply from Kate Stark, Manager at Brightsparks Day Nursery, Old Coulsdon
Thank you for the kind review, the menus are working really well.
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Review from Ingrid W (Mother of Child) published on 13 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a fantastic nursery where both of our kids go to. It is great to know that they are so well looked after and are having such a wonderful time.
Reply from Kate Stark, Manager at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review
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Review from Sophie (Mother of Child) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
After having my second child I needed help with childcare for my first. This nursery helped me with my needs and made my first born's routine continue without distraction. The staff are lovely and smiley. And I am very grateful for all the nursery staff have done for my daughter.
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Review from Vania Y (Mother of Child) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s a fantastic place and our child loves to go there, they do various activities and the friendly staff take very good care of the children, they were very good when my child was settling in and helping learn new things each week.
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Review from Kelly R (Mother of Child) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at the Nursery for five months now, and from the very first settling in session, I have felt confident that she would be happy and safe at Brightsparks Old Coulsdon.


The staff have gone over and above to ensure she settled in well, helping her and I adjust to the change with

nothing being to much trouble. Her development since starting at nursery has come on in leaps and bounds, and they have helped me with ideas of what to do outside of the nursery to support her in achieving goals.
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Review from Ala E (Mother of Child) published on 12 February 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My little girls attended the Brightsparks Day Nursery in Old Coulsdon, starting as babies and leaving this year to go off to school. I could not have asked for a more positive, happy, creative environment to leave my children in while my husband and I went off to work. The staff treat children with
care and ensure that each day is full of fun and excitement with new experiences to stimulate learning. The Brightsparks Day Nursery in Old Coulsdon has enabled my children to be sociable, confident, and assured in all that they do. It is truly a fabulous nursery.
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Review from Kelly S (Mother of Child) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has settled in so well to nursery life that he loves telling me about the staff and who he has cuddled that day. Being very anxious about handing my son over to others to look after they helped him settle in extremely well and support them excellent when they transition into new rooms as they
get older. The staff also give feedback to me to let me know and reassure me that he is happy when he is there and the feedback at parents day on how they are progressing in terms of his development is great. They also listen to feedback from parents and even the children like a recent revamp of the food menus, which is great. Love the nursery really happy we picked them to look after my little dude.
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Review from Adam R (Father of Child) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
With our first child, we were very nervous about going to Nursery but the team and facilities are very impressive and he has a great time there.
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Review from S R (Mother of Child) published on 24 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very happy with Brightsparks Day Nursery, Old Coulsdon. The staff are very caring, facilities good and we have always felt that our son and daughter are in very good hands and enjoy their time in the nursery.
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Review from J R (Mother of Child) published on 20 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brightsparks Old Coulsdon is outstanding in every possible aspect. As parents of a 14-month-old, we are very happy that our son has a chance to attend this nursery.
The staff are brilliant, caring and our son loved being there.
Sadly we are moving house and area and would love to take the nursery
with us.
Slightly off the main road so having a car is useful, but worth every journey.
We would strongly recommend it to any parent around Coulsdon.
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Review from Leanne D (Mother of Child) published on 13 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have two children at Brightsparks, my daughter started in 2014, she truly excelled and flourished. My son started in August 2016 and has thoroughly enjoyed his time at the nursery. I am kept up to date with the nursery theme and weekly planning. There is good communication between staff and parents.
The facilities available are very good with lots of choice. I leave both my children there knowing they are being well looked after. Both are keen to get through the door into their relevant room.
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Review from Heather M (Mother of Child) published on 6 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our 9-month-old daughter started at Brightsparks Day Nursery, Old Coulsdon in September '16 and overall I couldn't be happier with the nursery. From the first day, I've felt confident leaving my daughter knowing she will be well looked after and will enjoy herself with the varied activities.
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Review from Nadia F (Mother of Child) published on 1 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with this care and support that our son receives in the nursery. His caregivers are fantastic- they are interested in him, his interactions, his family and are more than willing to adjust to meet his needs as best as they can. All the nursery staff are friendly, engaging, competent
and welcoming to both children and parents alike.
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Review from NS (Grandmother of Child) published on 22 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandson has been at Brightsparks since 10 months old. He is very settled and happy at the nursery. When starting the nursery all staff were friendly and welcoming and were very knowledgeable. He is very happy and settled at the nursery and is always happy to go.
All staff know him by name and
always have a lovely welcome in the mornings when dropping off.


We are very happy with Brightsparks.

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Review from Shelley T (Mother of Child) published on 16 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at Brightsparks Day Nursery, Old Coulsdon since a tiny baby, she has formed special/good relationships with staff within each room she is in, all staff are approachable, caring, friendly and very supportive. She is more confident and enjoys going to nursery looking forward to it
in the mornings and happily saying goodbye to me. The nursery itself is a fun, welcoming and a bright environment I love that photos and artwork are displayed around the rooms so parents can see their children enjoying themselves. I cannot fault the care Brightsparks Day Nursery, Old Coulsdon gives to my daughter. Whenever I go to pick her up she is beaming and giving staff hugs when she has to leave. :)
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Review from SL (Mother of Child) published on 14 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been at the nursery for just over a year and I am very happy with the care that he has been receiving. Staff are friendly, supportive and very caring. We particularly appreciate how his ever changing interests are factored in to help their learning.
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Review from Kayleigh E (Mother of Child) published on 7 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and the staff at Brightsparks Old Coulsdon have been friendly and welcoming since my daughter started a year ago. The communication is good and the staff are always happy to help in any way they can. The settling in period was very effective and I feel confident and happy with the care provided.
My daughter has made good progress over the last year, especially with her communication. She loves going to Nursery and it has been great for her. Thank you to all the staff.
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Review from Brigid O (Mother of Child) published on 7 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and the team at Brightsparks Day Nursery, Old Coulsdon branch are all absolutely wonderful, my daughter loves her days at nursery and this is down to the wonderful care, activity and environment provided here by the team.
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Review from Kylie B (Mother of Child) published on 5 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic, caring staff who keep up to date with my son's ever-changing interests. Always keeping me informed of his progress and development and have been fantastic in accommodating his dietary needs.
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Review from C C (Mother of Child) published on 8 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the changes that have been made, lovely nursery and friendly staff, very happy!
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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Brightsparks Day Nursery, Old Coulsdon is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.909 for Brightsparks Day Nursery, Old Coulsdon is calculated as follows: ( (492 Excellents x 5) + (43 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 538 Ratings = 4.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brightsparks Day Nursery, Old Coulsdon is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 number of registered child places is 9.8, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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