Brightsparks Day Nursery, Old Coulsdon

Oasis Academy Coulsdon, Homefield Road, Coulsdon CR5 1ES

Brightsparks Day Nursery, Old Coulsdon is a service that takes its Ofsted requirements and early years education objectives seriously, while providing parents with a service in which they can feel confident and positive.

Professionals are experienced in safeguarding and make the most of a wide range of play activities and resources to see children develop. There is also a strong focus on physical development and nutrition, supported by a well-balanced food menu.

Group: Brightsparks Day Nurseries

Person in charge: Kate Stark (Manager)

Local Authority / Social Services: London Borough of Croydon Council

Number of Staff: 13

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 49

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0715-1800

When Closed: Bank Holidays, Christmas & 5 working days

Overview

The Review Score of 9.8 (maximum of 10) for Brightsparks Day Nursery, Old Coulsdon is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 33 Reviews over all time. This Average Rating is also the rating value for Brightsparks Day Nursery, Old Coulsdon in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 18 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.795 for Brightsparks Day Nursery, Old Coulsdon is calculated as follows: ( (316 Excellents x 5) + (79 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 396 Ratings = 4.795

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Brightsparks Day Nursery, Old Coulsdon is based on 18 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 18 Reviews ÷ 9.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Brightsparks Day Nursery, Old Coulsdon has a Review Score of 9.8 (9.795)

Average Ratings

  • Excellent
    31
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brightsparks Day Nursery, Old Coulsdon?

  • Extremely LIKELY
    33
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
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  • Extremely UNLIKELY
    0

Reviewer Connection to Brightsparks Day Nursery, Old Coulsdon

  • Mother of Child
    29
  • Father of Child
    3
  • Grandmother of Child
    1

Friendly nursery. Staff take time to find out children’s interests. Varied food menu and play activities. Children’s play activities are themed around seasons and events such as firework night and Valentine’s Day. The rooms are always kept clean and tidy. The outside play area is astroturfed and has a good selection of toys for the relevant age groups. Outside space is a bit limited but overall, a lovely nursery and my son is very happy there.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.9 out of 5

I am so pleased with Brightsparks Nursery and all they have done for my two girls. I have used them for the last 5 years and I can highly recommend them. They keep you informed as a parent and care for the children so well. Both my girls have loved going there from the age of 6 months. I will be sad when my youngest leaves to go to school next year. All of the staff have been friendly and helpful and made the children feel cared for. Thank you for all your continued work.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.8 out of 5

Our experience at Brightsparks started when we moved to the area last Sept 2017. The manager was extremely helpful and accommodating in arranging some sort of care setting for our daughter. The staff at Brightsparks were very understanding and experienced in dealing with transitioning from a childminder to a nursery setting, a few months on and our daughter absolutely loves it. The nursery is a lovely, supportive setting which has really allowed our daughter to shine and grow in confidence. The children and staff alike are great, we couldn't be happier with the care and we plan on sending our second child to the nursery when the time comes.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.7 out of 5

Excellent nursery. My son has been going Brightsparks - Coulsdon for over 3 years and he is very happy there. Free flow play truly means free flow play and you will actually see children playing outside and indoors as they wish anytime in the day - of course in appropriate weather. Nice new toys that rotate so children are not bored. My son likes the food cooked freshly on site. Secure entry system. Staff give updates daily on my son's activities. Management responds to emails on the same day. Very happy parent.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   5 out of 5

Kate Stark, Manager at Brightsparks Day Nursery, Old Coulsdon responded to this review on 12 Feb 2018:

Thank you for your kind review.

Brightsparks at Old Coulsdon is an outstanding nursery, which we trust our daughter to. The staff is very caring for the children, and it is impossible to miss how much the children like the staff, given their proximity and interaction. Our daughter had a tough time to get used to her first nursery (different from Brightsparks), but it didn't take her much to start enjoying nursery as soon as we moved her to Brightsparks - which has given us a lot of piece of mind when dropping her off!
I cannot recommend more this place to allow your child their first steps into the outside World!

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.8 out of 5

Kate Stark, Manager at Brightsparks Day Nursery, Old Coulsdon responded to this review on 12 Feb 2018:

Thank you for your kind words.

With our first child, we were very nervous about going to Nursery but the team and facilities are very impressive and he has a great time there.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   5 out of 5

Brilliant and well-trained staff. Everything is thought through carefully, from activities to meals, etc. My daughter loves going there.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.6 out of 5

After having my second child I needed help with childcare for my first. This nursery helped me with my needs and made my first born's routine continue without distraction. The staff are lovely and smiley. And I am very grateful for all the nursery staff have done for my daughter.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.5 out of 5

It’s a fantastic place and our child loves to go there, they do various activities and the friendly staff take very good care of the children, they were very good when my child was settling in and helping learn new things each week.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.6 out of 5

My daughter has been at the Nursery for five months now, and from the very first settling in session, I have felt confident that she would be happy and safe at Brightsparks Old Coulsdon.

The staff have gone over and above to ensure she settled in well, helping her and I adjust to the change with nothing being to much trouble. Her development since starting at nursery has come on in leaps and bounds, and they have helped me with ideas of what to do outside of the nursery to support her in achieving goals.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   5 out of 5

My little girls attended the Brightsparks Day Nursery in Old Coulsdon, starting as babies and leaving this year to go off to school. I could not have asked for a more positive, happy, creative environment to leave my children in while my husband and I went off to work. The staff treat children with care and ensure that each day is full of fun and excitement with new experiences to stimulate learning. The Brightsparks Day Nursery in Old Coulsdon has enabled my children to be sociable, confident, and assured in all that they do. It is truly a fabulous nursery.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4 out of 5

Our son joined Brightsparks Old Coulsdon two years ago as he turned one. We have seen him be nurtured when he first started when he was a quiet little baby having to cope with such a big change as being left and watched him become a confident and happy little boy who asks to go to nursery every day! We cannot thank the team enough for taking such good care of him at each stage so far.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   5 out of 5

My son has been at Brightsparks since he was 11 months old and the care he has received has been fantastic from day 1. He is always happy to go to nursery in the morning and is engaged and having fun when I pick him up.
The staff are fantastic and I have been really impressed with the stability of key workers and room staff since my son joined in Little Stars room and now in Shooting Stars.
The communication from the nursery is excellent and I am always well informed of what my son has been doing, his next steps and the wider planning in his room, as well as informative weekly emails from the nursery manager.
The nursery has also introduced a new menu recently which is healthy and nutritious.
Would definitely recommend the nursery to parents in the area.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.8 out of 5

Kate Stark, Manager at Brightsparks Day Nursery, Old Coulsdon responded to this review on 12 Feb 2018:

Thank you for the kind review, the menus are working really well.

My son has settled in so well to nursery life that he loves telling me about the staff and who he has cuddled that day. Being very anxious about handing my son over to others to look after they helped him settle in extremely well and support them excellent when they transition into new rooms as they get older. The staff also give feedback to me to let me know and reassure me that he is happy when he is there and the feedback at parents day on how they are progressing in terms of his development is great. They also listen to feedback from parents and even the children like a recent revamp of the food menus, which is great. Love the nursery really happy we picked them to look after my little dude.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.8 out of 5

Fantastic nursery with an excellent work ethic from staff. Every member of staff that has worked with either of my daughters has been amazing. The Nursery is really well run and staff are highly organised and efficient. Both my daughters love/d going to nursery and always come home so happy and talk about all the different activities they did. Every room is perfect for the children they have and the transition from each room was done when both my girls were ready to move on.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.8 out of 5

Kate Stark, Manager at Brightsparks Day Nursery, Old Coulsdon responded to this review on 12 Feb 2018:

Thank you for your kind review.

This is a fantastic nursery where both of our kids go to. It is great to know that they are so well looked after and are having such a wonderful time.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   5 out of 5

Kate Stark, Manager at Brightsparks Day Nursery, Old Coulsdon responded to this review on 12 Feb 2018:

Thank you for your kind review

My husband and I wanted to say how happy we have been with the care of our daughter in the baby room. She has now moved into the next room and her entire experience in the baby room was excellent, from the settling in sessions to the transition into the next room. The care of the staff was excellent. We felt they really knew our daughter well and provided her with very good care. She was very happy in the room and I felt I was able to communicate with staff easily if I needed reassurance or had questions. The staff were very dedicated.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.9 out of 5

We have been very happy with Brightsparks Day Nursery, Old Coulsdon. The staff are very caring, facilities good and we have always felt that our son and daughter are in very good hands and enjoy their time in the nursery.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.6 out of 5

Brightsparks Old Coulsdon is outstanding in every possible aspect. As parents of a 14-month-old, we are very happy that our son has a chance to attend this nursery.
The staff are brilliant, caring and our son loved being there.
Sadly we are moving house and area and would love to take the nursery with us.
Slightly off the main road so having a car is useful, but worth every journey.
We would strongly recommend it to any parent around Coulsdon.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   5 out of 5

I have two children at Brightsparks, my daughter started in 2014, she truly excelled and flourished. My son started in August 2016 and has thoroughly enjoyed his time at the nursery. I am kept up to date with the nursery theme and weekly planning. There is good communication between staff and parents. The facilities available are very good with lots of choice. I leave both my children there knowing they are being well looked after. Both are keen to get through the door into their relevant room.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   5 out of 5

Our 9-month-old daughter started at Brightsparks Day Nursery, Old Coulsdon in September '16 and overall I couldn't be happier with the nursery. From the first day, I've felt confident leaving my daughter knowing she will be well looked after and will enjoy herself with the varied activities.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   5 out of 5

We are very happy with this care and support that our son receives in the nursery. His caregivers are fantastic- they are interested in him, his interactions, his family and are more than willing to adjust to meet his needs as best as they can. All the nursery staff are friendly, engaging, competent and welcoming to both children and parents alike.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.7 out of 5

My grandson has been at Brightsparks since 10 months old. He is very settled and happy at the nursery. When starting the nursery all staff were friendly and welcoming and were very knowledgeable. He is very happy and settled at the nursery and is always happy to go.
All staff know him by name and always have a lovely welcome in the mornings when dropping off.

We are very happy with Brightsparks.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has been at Brightsparks Day Nursery, Old Coulsdon since a tiny baby, she has formed special/good relationships with staff within each room she is in, all staff are approachable, caring, friendly and very supportive. She is more confident and enjoys going to nursery looking forward to it in the mornings and happily saying goodbye to me. The nursery itself is a fun, welcoming and a bright environment I love that photos and artwork are displayed around the rooms so parents can see their children enjoying themselves. I cannot fault the care Brightsparks Day Nursery, Old Coulsdon gives to my daughter. Whenever I go to pick her up she is beaming and giving staff hugs when she has to leave. :)

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   5 out of 5

My son has been at the nursery for just over a year and I am very happy with the care that he has been receiving. Staff are friendly, supportive and very caring. We particularly appreciate how his ever changing interests are factored in to help their learning.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   5 out of 5

Fantastic, caring staff who keep up to date with my son's ever-changing interests. Always keeping me informed of his progress and development and have been fantastic in accommodating his dietary needs.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.8 out of 5

The manager and the staff at Brightsparks Old Coulsdon have been friendly and welcoming since my daughter started a year ago. The communication is good and the staff are always happy to help in any way they can. The settling in period was very effective and I feel confident and happy with the care provided. My daughter has made good progress over the last year, especially with her communication. She loves going to Nursery and it has been great for her. Thank you to all the staff.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.5 out of 5

The manager and the team at Brightsparks Day Nursery, Old Coulsdon branch are all absolutely wonderful, my daughter loves her days at nursery and this is down to the wonderful care, activity and environment provided here by the team.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   5 out of 5

I am very pleased with the changes that have been made, lovely nursery and friendly staff, very happy!

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.4 out of 5

I am really happy with this nursery, staff are really friendly and welcoming.

The nursery is in the process of being refurbished and is looking lovely.

My son is really settled and happy to go to nursery. I could not have wished for better for him.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.6 out of 5

My daughter has been at Brightsparks Old Coulsdon for over a year now and they have been amazing. When she first started she was very clingy and would cry every time I left but the staff were so good with her and within a few drop offs she was running in without a care. All of the staff are so caring and she loves seeing them all. Her development has come along really well, her speech is perfect and she can now recognise most letters and numbers and is attempting to write and spell her name (she will be 4 in September).
She is only leaving because she will be starting school, otherwise I would keep her there.
Would definitely recommend this nursery.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   5 out of 5

Amazing nursery, my daughter has attended since she was 20 months old. She is now three, staff are professional, approachable, loving and caring. My child loves attending she has progressed superbly. I feel that my child is sage, happy and well looked after. I am happy to recommend this nursery to anyone.

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   4.8 out of 5

Both my daughters attend Brightsparks Old Coulsdon, and could't be happier. My youngest is just over a year old, and has been there since she was nine months old. When I drop her off, she plays with her friends and is always happy to see the staff - a very good indicator that they are caring, and loved by the children.

My eldest is four, and has been there since she was six months old. She can write her name, recognises numbers and some words; she is creative, intelligent, confident, caring and outgoing. Her outstanding development is a credit to Brightsparks and the staff at Old Coulsdon. They structure learning around current events and the interests of the children, and it's a delight to see. We've just collected her Early Years folder, which we will have to pass on to her primary school teacher in September. The care and attention put into the folder is incredible - observations, conversations, artwork, photos of activities mentioned. It is such a thorough record of her development and it's wonderful to read through.

The phrase "it takes a village to raise a child" comes to mind; everyone at Brightsparks Old Coulsdon has had an impact on the way my eldest has grown into a confident and intelligent young girl. It's been a pleasure to have her at Brightsparks, and I look forward to seeing all the milestones my youngest will make as she continues her journey with Brightsparks.

Thank you to all at Brightsparks for providing excellent care for my two girls!

How likely would you be to recommend Brightsparks Day Nursery, Old Coulsdon? Extremely Likely

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Average Rating:   5 out of 5

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