Brightsparks Day Nursery, Old Coulsdon

Oasis Academy Coulsdon, Homefield Road, Coulsdon CR5 1ES
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9.9 103 Reviews
  • Brightsparks Day Nursery, Old Coulsdon, Coulsdon
Brightsparks Day Nursery, Old Coulsdon is a service that takes its Ofsted requirements and early years education objectives seriously, while providing parents with a service in which they can feel confident and positive.

Professionals are experienced in safeguarding and make the most of a wide range of play activities and resources to see children develop. There is also a strong focus on physical development and nutrition, supported by a well-balanced food menu.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Laura Symons (Manager)

Number of Childcare Staff

  • 13

Total Places for Children

  • 49

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 2’s are based on a day rate of £76.00 / over 2’s £73.75

  • All funding is available. Full fee info is on our website

Opening Times

  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00

When Closed

  • Bank Holidays, Christmas & 5 working days

Brightsparks Day Nursery, Old Coulsdon Reviews (103)

9.9

Brightsparks Day Nursery, Old Coulsdon has a Review Score of 9.9 (9.909) out of 10, based on 45 reviews in the last 2 years.
Over all time Brightsparks Day Nursery, Old Coulsdon has 103 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Brightsparks Day Nursery, Old Coulsdon
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Total of 103, showing 21-40
Review from E L (Mother of Child) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children go to Brightsparks and they love it! The staff are very friendly and clearly care about the children. Staff have always been very supportive of the difference between home and nursery and try to follow habits and routines. Overall this is a great nursery and at a reasonable rate when
compared to other nurseries in the area.
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review, we appreciate your recommendation!
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Review from Tim J (Father of Child) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been coming to Brightsparkes since he was 18months, the staff are always super kind and encouraging for our children. My son loves his key worker and coming to see his friends each day. Keep up the great work team!
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review, we appreciate your recommendation!
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Review from Ali K (Mother of Child) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been with the nursery since February 2022 and loves it there. She has required some extra SEND support which has been delivered by the staff extremely well and has put us at ease and really helped with our daughter's confidence and development. All the staff are lovely, friendly and
approachable and our daughter really enjoys her days at nursery. The app to keep an eye on what they get up to is also really handy and helps us with conversation when she comes home. Would highly recommend Brightsparks to anyone, we'll miss it when our daughter leaves later this year.
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review, we appreciate your recommendation!
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Review from S J (Mother of Child) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son really enjoys his time in the preschool room and has a very relationship with the staff members, as a nursery they continue to evolve to the needs of the children, adding more facilities and activities.
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review, we appreciate your recommendation!.
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Review from M K (Mother of Child) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a brilliant nursery, such a clean, happy environment for all of the children.
The staff are always so helpful and have really helped my daughter develop since she has been going since she was 9 months old.
I feel at total ease leaving my daughter in the care of all of the staff. I would definitely
recommend to all!
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review, we appreciate your recommendation!
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Review from S D (Mother of Child) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose this nursery because of the great levels of communication and not disappointed a year onwards. My son loves it there, he has a lot of fun and the staff are very welcome very friendly, warm and welcoming.
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review, we appreciate your recommendation!
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Review from A M (Father of Child) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery - our child is well looked after, happy, healthy and loves going there. So much so she doesn't want to leave!! The staff are all brilliant and hold themselves to high standards. The facilities are clean and well equipped. Activities are well thought-out and evidently very fun as our
child loves to come home and tell us about them! Would recommend 100%.
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review, we appreciate your recommendation!
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Review from Ryan C (Father of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We really love it here at Brightsparks Old Coulsdon - we've always felt welcomed, informed and reassured that our son is well looked after every day. Our son likes to go to nursery every day and has bonded with the staff. The manager is brilliant at email communications, explaining updates and keeping
us all informed. The parent app is always well updated, and Masie does a great job at explaining daily activities and exciting events that the kids get up to. We are so grateful for all the team's hard work.
Thank you Brightsparks Old Coulsdon.
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your review! I am so happy to hear your love Brightsparks Old Coulsdon.
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Review from C A (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I contacted Brightsparks (Old Coulsdon) after my daughter failed to settle after 6 weeks of trying at a different establishment. I was absolutely gutted because on paper it ticked all the boxes, but my little girl was unhappy. Another mum and I struck up a conversation in a park and she recommended
Old Coulsdon. I called them and we haven't looked back since. My daughter settled on her very first visit! I was adamant they would not be able to get her down with a no contact nap, she was napping with all the other babies within two days. She was happy, comfortable and safe. She is still there and we are still very impressed with the care and attention she is given. We've since had another baby and she also attends. Yes the staff have changed over the years, but the care and attention to detail have remained. Would highly recommend them.
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review and recommendation! I am so happy your family are so happy at Brightsparks!
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Review from Stephen G (Father of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our boy has flourished being at Brightsparks, Coulsdon. He can't wait every morning to see his teachers and friends. Everyone at the organisation is approachable and friendly. We couldn't be happier.
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review and recommendation!
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Review from Tracy A (Grandmother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandson attends this nursery. He loves it here and his mum is also happy with services provided. He is a happy, lovable child who is thriving due to the care amd attention he receives on a daily basis.
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review and recommendation!
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Review from Margaret S (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 9month started here at the end of January. I was very anxious about leaving her but the manager and staff made me feel comfortable and helped explain everything to me really well and friendly. With the millions of questioned I have had for them they have always taken the time to answer and help me
with completing paperwork and explaining systems. My daughter enjoys playing with all of their tiff tray activities and communication has been very good with plenty of updates. A warm and welcoming atmosphere and environment, friendly and helpful staff and Manager would more could you want. Very happy to send my baby here. Credit to all staff
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review and recommendation!
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Review from V H (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My eldest daughter went to this nursery and now my youngest is also currently here. We are very happy about the care and encouragement they are given. Both of my daughters have been very happy. We find that the nursery wants to work along side us as parents which really helps.
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review and recommendation!
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Review from R P (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has attended Brightsparks for 2.5 years and loves it. He adores all the staff who make him feel welcome and safe. He has made a lovely friendship group and is always happy when dropping off. We couldn't recommend Brightsparks enough, the staff are the best, communicate excellently and always
engage with the children. We couldn't be happier with Brightsparks.
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review and recommendation!
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Review from Daisy G (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Bright Sparks are fantastic and attentive to our son. He loves it there and has been going since he was 9 months old and is now a thriving 3 year old - thank you to the caring staff for this!
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review and recommendation!
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  • Learning
  • Resources / Equipment / ICT
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Review from K H (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are happy that we chose to send both our children to Bright Sparks in Old Coulsdon. Our eldest transitioned with ease to primary school in Sept and our second is very happy playing and learning in such a friendly, caring, warm and welcoming environment. We are very comfortable leaving our child in
their care.
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review and recommendation!
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  • Learning
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Review from Natasha S (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are incredibly caring, attentive and truly dedicated to the children's wellbeing and development. Since starting at the nursery we've seen our child grow in confidence, develop new skills and build lovely friendships
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review and recommendation!
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  • Learning
  • Resources / Equipment / ICT
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Review from C K (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been at brightsparks in old coulsdon for 1 year now since he was 13 months old and he absolutely loves it.


The staff are friendly and very communicative and he is clearly learning a lot as well as enjoying his time there. Would definitely recommend it to parents looking for a nursery

for their child.
Reply from Emma Jones, Managing Director at Brightsparks Day Nursery, Old Coulsdon
Thank you for your kind review and recommendation!
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  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
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Review from A B (Mother of Child) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with this nursery, the nursery workers are great and care for the children well. I've had 2 children here who have both been happy. Lots of activities to keep the children engaged, and staff are responsive to the children's needs. The app is great for looking at how the children spend
their day, our son loves to look back at his day. Management are also very responsive, caring and understanding.
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Review from Annalisa F (Mother of Child) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased with Brightsparks nursery, Old Coulsdon. The staff is very responsive, attentive and caring throughout. The nursery communications are clear and keep parents updated all the time. Our son is very happy to go there. Every day they vary activities, he comes back with a little artwork.
The meals offered during the day are varied and healthy choices. If I could improve something that would be the outdoor space and include a sheltered area for buggies outside for quick drop off/pick up.
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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Brightsparks Day Nursery, Old Coulsdon is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.909 for Brightsparks Day Nursery, Old Coulsdon is calculated as follows: ( (492 Excellents x 5) + (43 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 538 Ratings = 4.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brightsparks Day Nursery, Old Coulsdon is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 number of registered child places is 9.8, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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