Bright Horizons Surbiton Day Nursery and Preschool

I was quite worried about the settling in period - in a time of Covid and lockdown restrictions, we didn't have as much as a social element beforehand as we had wanted to. The staff were great at the nursery; approachable and very informative of the curriculum when we went for a tour back in January of last year. With a baby in a new environment away from parents, the reaction was expected and my little one was upset, but this was surprisingly very short-lived. Within a few settling in sessions, she had settled quite well, and the tears, when handed over, were soon a thing of the past before she transitioned into full-time. I felt relieved knowing that the settling in sessions went really well and my little one got to the stage during this time where she was happy being handed over to management, and her key worker. This made my transition going back to full-time work so much better knowing that she was happy/comfortable and put my mind at ease to focus on my work.

He clearly loves going every day and runs through the door and I have confidence that the nursery is doing everything they can do to make things as safe as they can be. The level of communication has been spot on - and they are such a friendly team, with some great leaders that I know I can give them a call any time I have a question or concern and it's always nice to see them when I pick up/drop off my son - they have a really hard job keeping things going with so much uncertainty, but seem to be a really resilient/positive team.

Both my younger and older kids are in this nursery. The management team communicates with parents very efficiently. Staff are friendly and caring. During the pandemic, parents are not allowed to enter the nursery rooms. Surprisingly, my younger one settles really well! Thanks to the staff in Baby Room. My older one enjoy her days in nursery and is always happy when I pick her up. Highly recommended!

I would absolutely recommend this nursery. Both my children have been going there since being a year old and they have both thrived there so much. My eldest is now in reception and I am immensely grateful and impressed at how well the pre-school team have prepared her for school. Despite being the youngest in her class, she has learned so much, building on what she learned at pre-school. Despite the lockdown, the children learnt a lot, all while having fun around specific themes each week. The staff overall is so caring and have a really close bond with the children. They cater to every request and always provide great feedback about the children's days and progress. They have adapted so well after the lockdown as well. It's so nice to know my children are/were in good hands and to see how happy they are/were going to nursery each day. They do a lot of lovely activities and spend a lot of time outdoors in the huge garden, something very few nurseries can offer.

My son is in the toddler room and he is coming on in leaps and bounds. His key worker is just great fun and he lights up when I tell him in the morning he’s spending the day with her. Every day is his dream, playing with bikes, toy trains and cars and I get lovely pictures of him enjoying himself and my kitchen is covered in his crazy artwork! I feel that this nursery has played a really important role in the life of my family and I will always be very grateful to the staff there.

After a break during the lockdown, our 2 and a half-year-old is delighted to be back at nursery 2 days a week. On nursery days she really looks forward to going and comes home so happy. A testament to the quality of the nursery.

They really listen to the parents if you have any focus areas for your child and give great updates. So important especially during COVID since we can’t see how the kids are inside the nursery in pick up etc.

My son has been at this nursery for over 18 months now and received excellent care. The nursery has a good layout and great outdoor space. Day to day activity was well organised. The little man has learned so much and really enjoys his time there. We are very happy with the nursery and would highly recommend it to any parents with young kids.

Very good and reliable staff. They take efforts to educate my child.

A caring, safe environment that my 2nd child is now enjoying.

Our son has been at the nursery for over three years and is now in preschool. He is extremely happy here. Staff and management are extremely friendly, kind and approachable yet very professional with great concern for the children's wellbeing. The level of preschool teaching and engagement is excellent, reading, writing, phonics, special topics (e.g. space, dinosaurs, nutrition recently) all are great in preparing for reception class. The garden space is wonderful and the recent internal refurbishment is lovely a really bright airy space. The food is great, a wide variety, healthy and tasty. Overall a great pre-school and nursery, our son has really thrived here!

Since our daughter has been attending the nursery we have been really impressed with the care of the staff and in her development. We really like the fact that there is lots of variety in the activities that she has got to do so far and she really enjoys herself. The nursery has a really nice outside area for the children to play in and she has got to try of lots of different foods. You can tell how good the nursery is by the fact that she is happy to be dropped off and we get pictures of her looking very excited with all the things she has been doing while she is there.

Our youngest daughter has just started in baby room. She has found it very difficult to settle and I have been so impressed at the lengths that the staff have gone to to try and help, from the nursery manager, assistant manager, baby room lead, chef and staff across the nursery rooms, everyone is trying to make our daughter feel safe and happy.

We have recently enrolled our 2nd child after seeing the amazing job they've done with our eldest child- now 4yr and in the preschool. Our eldest has just thrived at Asquith, her confidence, happiness and reluctance to come home at the end of the day just shows how much she loves it there. The staff are incredible- her room leader and room staff have such a good relationship with the children and always give a positive detailed handover which is very appreciated.

Both the manager, deputy manager and the baby room staff have been absolutely amazing in settling our 11-month-old. She had extended settle sessions and they have all gone above and beyond to make her feel comfortable and happy as well as keeping me updated throughout the day with phone calls. We're extremely happy with the service they provide and the level of care they offer.

My child hasn't been attending long. We find the key worker to be fab and the others to be good too. I find that the staff could sometimes be a bit more vigilant when the children are outside but other than that the care is great.

Staff are lively and engaging with the children. Excellent outdoor spaces and plenty of events which include the family.

A lovely nursery which caters for s child’s needs and fosters strength. Great outdoor space at the back which all the children enjoy.

Asquith Surbiton Day Nursery & Preschool provides excellent care for our daughter. The preschool staff team, along with the management team, have created a friendly, fun environment in which our daughter is flourishing. The activities provided, from science, numeracy, and literacy to cooking, singing and art is well thought out and inspiring. Over the last 6 months, we have been very impressed by the newly established preschool staff team, who each bring unique skills to the classroom, and the overall management of the nursery.

What a transformation Carlie has made! We’ve gone from planning to take our eldest daughter out to feeling really happy with how things are going and ready to start settling our youngest daughter in. The preschool children are learning a lot and seem to really enjoy it. My daughter astounded us by reciting the Greek numbers up to 10. Something we cannot even get close to doing ourselves. Added extras like this have really renewed our confidence. The new team in place of temps are also really good and the consistency has really benefited Arabella. We don’t have anymore tears at drop off. Thank you!

My child is very happy in the nursery and the staff are friendly. My child's confidence has grown since attending the nursery.