Bright Horizons Bank Street Day Nursery and Preschool

50 Bank Street, Canary Wharf, London E14 5NS
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9.0 83 Reviews
Bright Horizons Bank Street Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years.

The nursery offers individual rooms where each child has the opportunity to grow and flourish in a home from home environment.

Their unique Healthy Hearts and Minds activities provide inspirational and engaging learning experiences using the innovative and well established Boogie Mites and myHappymind programmes.

An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

The nursery is located in a tranquil setting within the Canary Wharf complex and is ideally located for commuting parents with buggy storage available.

The nursery was rated 'Outstanding' by Ofsted in February 2019.

To find out more information on how they can support you with your childcare needs, please book a visit.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Person in charge

  • Naomi (Nursery Manager)

Number of Childcare Staff

  • 20

Total Places for Children

  • 53

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Bright Horizons Bank Street Day Nursery and Preschool Reviews (83)

Total of 83, showing 41-60
9.0

Bright Horizons Bank Street Day Nursery and Preschool has a Review Score of 9.0 (8.976) out of 10, based on 7 reviews in the last 2 years. Over all time Bright Horizons Bank Street Day Nursery and Preschool has 83 reviews.

Overall Experience

  • 74
  • 8
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  • 0
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Date Published

83
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Review from Julie B (Mother of Child) published on 16 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful nursery. My daughter has been going there for over two years now, and she really enjoys it. The staff are so friendly, helpful and great with the children. My daughter has learnt so much there - the staff are always planning great activities. I'd definitely recommend this nursery!

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Review from I D (Mother of Child) published on 16 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started at the Bank Street branch in September after 7-months of the non-school period because of Covid. Before that, she was at another nursery in another zone.
Although she was new in the school, after months passed at home with parents, her settling-in period was so smooth thanks to
the teachers.
Teachers and all the staff are great. They are so helpful, caring and loving.
They do very good content and fun activities during the day. In just a few weeks, she started to develop so rapidly.
In the beginning, my only concern was the branch doesn't have a garden. But now I am very happy as I see they go out everyday taking walks around the area or to the parks for exploring the things they learn at school, which is a better activity to me as it is a new game every time.
During this extraordinary pandemic period, they are very meticulous. They give so much attention to all the rules and hygiene.
Overall, my daughter is very, very happy, she likes her school and friends.

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Review from Alex B (Father of Child) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased we chose this nursery for our child, who has attended for 1.5 years since turning 12-months-old:
- it has a recent outstanding rating from Ofsted.
- the manager and her management team are fantastic, highly professional and responsive, and have always addressed any concern or potential
concern. My view is the management set the tone, and this is therefore critical.
- all of the staff who look after our child have shown so much genuine care and affection to our child.
Another nursery has a larger indoor play area, but I am glad we chose the Bank St nursery due to the quality of staff. This nursery does not have an outside space, but I think the staff more than compensate for this by exploring the different interesting areas.

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Review from Kostas P (Father of Child) published on 23 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending Bank Street Nursery since he was one year old. He started in the baby room, then moved up to toddlers room and he is now in Rising 3s room. He is the happiest child to be at nursery and often talks about his key person at home. Throughout his time at the nursery, all the staff
in the different rooms he has been in and especially his key workers have been truly amazing. They all place the children in the heart of everything they do. The children go on outings on a daily basis which my son loves. He has built friendships, developed his confidence and has made secure attachments with his teachers. The management team are incredibly passionate to deliver outstanding service for every child, every day in every room. Our son is privileged to be in such a warm, loving and caring environment.

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Review from Terese (Mother of Child) published on 3 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter came to Bright Horizons Bank St at 12 months old, at the end of national lockdown, having socialised with next to no other children her age for the 4 months previous, and with extreme separation anxiety. We were unexpectedly delighted to find that she settled exceptionally well. There were
next to no tears when she began full-time the following week, and by the end of the second week, she was "asking" to leave for daycare earlier than scheduled in the mornings by running over to her buggy or grabbing her shoes and trying to put them on. Three months in, she is all smiles at drop-off and pick-up and genuinely excited to return on Monday mornings. The staff are truly exceptional and have been so sensitive and understanding of our concerns and anxieties. 110% recommend.

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Review from Saira C (Mother of Child) published on 3 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Filled with dread at the thought of resettling my two-year-old back at nursery after being at home with us for 6 months due to Covid-19. But after four days of my child protesting by crying, trying to head back out the door when we arrived in the foyer and nursery staff kindly bringing toys and entertaining
her at the entrance to entice her to come in, everything is now smooth sailing. The staff have to actually remind my daughter to say goodbye to mummy when I drop her off. Although I can't enter the nursery itself to reassure myself that she is indeed having a good time, she really is having a great time at nursery. My daughter regularly rehearses the new songs she's learnt with the actions (e.g. 'rolly polly', 'where's the dinosaurs..'), she constantly talks about the nursery staff and her friends using their names, and our car ride home is filled with a very happy and chatty almost two-and-a-half-year-old. All staff have been so affectionate with my daughter which has given me a lot of comfort.

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Review from Celina W (Mother of Child) published on 3 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter started in the baby room and was soon interrupted by the lockdown. She then joined the toddler room having to resettle again. The staff exercised great care and helped her fit in very quickly. There was only a little tear on the first day, and she is now always smiling and happily going
to the nursery. The management team is very much on top of things and incorporated our daughter’s home activities into fun games. She has so much fun and comes home tired and ready for a good night's sleep. On the next day, she cannot wait to go back to the nursery again. The kids do a lot of messy play and crafts which she loves taking home to show us. We have seen our daughter grow tremendously – she is cheerful and evermore confident. We are very pleased with the nursery, and our initial reservations on the room sizes are completely gone as the children go out for walks and outdoor games. Most importantly, the staff genuinely love and care for the children.

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Review from Alejandro W (Father of Child) published on 29 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bank Street Nursery is outstanding in every aspect! Our son has been attending for over 2 years and he not only loves it but has made such great progress during this time thanks to the caring staff. We found all staff members to be extremely friendly and professional, and I could probably name all of
them but special kudos to the management office as well as the key persons looking after the kids. The kitchen staff is also very attentive and they provide a balanced and nutritious menu that rotates to provide variety. The kids engage in several activities every day where they not only have fun but also learn a lot. They also get to spend time outside every day (with close supervision) which is great. I can't recommend this nursery enough. The setting is great, staff friendly and professional, and you have total peace of mind knowing that your little one is well looked after and having a ton of fun every day!

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Review from Neha D (Mother of Child) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the Bright Horizon's Bank Street Nursery is the best that I have come across. I was really apprehensive to first send my child to any nursery. I visited so many of them. But as soon as I visited the Bank Street Branch, I knew this was where my child should go. It's extremely clean with
the highest standards of care. The staff are extremely compassionate with parents and children. They are very engaging and organised. I am extremely happy that I made this choice.

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Review from Anca C (Mother of Child) published on 2 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son started nursery last year in September in the baby room. He was only 9-months, and the staff at the nursery was very caring and settled him in no time. He was very well taken care of, and he enjoyed his time at the nursery. He moved to the toddler room right before the lockdown and in the short
time he spent there he made significant progress in communication, walking and feeding himself. The nursery is engaging the kids in a variety of activities, and they also used to have these days open for parents, which we found beneficial as it allowed us to see him in the nursery environment. The nursery has also been very efficient at getting the kids back to the nursery after the lockdown. They are very good with following the new regulations imposed by COVID, and our son enjoys being back at the nursery. We would certainly recommend this nursery.

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Review from E T (Father of Child) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with this nursery. It is the place where our baby started exploring the world outside our home. Since he started we could see how rapidly he would learn new things from both the other kids and the teachers. The entire staff is always friendly and supportive and in just a few days our
child felt comfortable and happy. Would definitely recommend this nursery.

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Review from Vikas N (Father of Child) published on 18 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing staff, who are not only capable but are keen on ensuring all aspects of our daughter, who recently transitioned from another Pre-school to the Bank Street Bright Horizons nursery, are taken care of. The management and the staff are very engaging, polite, patient and responsive and cater to our
daughter's development needs. We feel safe and happy about having chosen this nursery for our daughter.

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Review from Cindy X (Mother of Child) published on 20 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bank Street Bright Horizons has been our first choice of nursery. We loved the place from the viewing. Management are very dedicated and the staff are very friendly to parents and engaging with kids. They were rated outstanding in February 2019 by OFSTED - a really well-deserved rating. All the time
on the waiting list is worth it. My boy has been in the baby room and recently moved to the toddler room. We are happy with both the rooms. My boy is now there four full days per week. He definitely loves going to nursery. When we tell him Nursery, he will just grab his bag and wait at the door with a big smile.

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Review from Petra L (Mother of Child) published on 7 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our second child has recently settled in Bank Street nursery and the process has been extremely smooth. He started to settle at around 8 months, just when he started to be a bit more clingy, and I was worried at first about having left this too late. However, staff looked after him perfectly and helped
us devise a process where we gradually exposed him to longer periods of time in the nursery, first with us and then on his own. They were able to make him feel comfortable with his surroundings and the people and he quickly got to feel safe and happy, playing lots and sleeping and eating well.
He is now happy when we leave him in the mornings and pick him up late afternoon, doing 2-4 long days a week, and will soon start full time.


He's also got sensitive skin which the nursery has looked after very well, using the prescribed cream regularly and helping to keep this in check.

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Review from Rodrigo B (Father of Child) published on 7 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Good Service and Care of our Daughter who feels confortable at the nursery, we can see how much confidence she has built since she started, she also seems to have learned many things since she has been at the nursery.

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Review from Caroline C (Mother of Child) published on 6 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They care about doing a good job. They love the children under their care. They provide constructive feedback to help us raise our child.

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Review from Rachel G-W (Mother of Child) published on 13 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel confident that the management at Bank Street really take the time to get to know both parent and child and are very good at looking after both. The staff are loving, supportive and kind and that's exactly the kind of atmosphere I want my daughter to grow and develop in and their supportive family
approach helps me very much too.

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Review from Jan P (Grandmother of Child) published on 9 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandson started at the nursery at the end of September and we were instantly impressed with the information collecting session preceding his start date. This session ensured that both parties were well informed and as a family, we felt reassured that his Individuality would be valued and celebrated.
During
the induction period staff were very respectful of his needs and worked hard to make his time at the nursery enjoyable. As a family, we also felt valued and listened to.
This approach laid very firm foundations for my grandsons next steps and he is now excited to attend and thrives within an environment where his strong relationships with all staff make him feel happy and secure.
The learning opportunities within the room are carefully and appropriately planned and he clearly enjoys an explorative approach to new learning but above all, he is happy and well cared for by staff who are both caring and fun!
This is exactly what we wanted for his early care.

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Review from Ruth W (Mother of Child) published on 1 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My seven month old baby has just started at Bank Street and I could not recommend the nursery more highly. From the moment I first visited, to her first settling in days the staff had me reassured that my daughter would be cared for and looked after while there. Now she has started full time, she is
thriving under nursery care and is visibly excited when we take her there in the morning and is still just as excited and happy when we pick her up. The manager and the whole team are excellent but particular thanks must go to the two staff members who my daughter is delighted to be cared for.

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Review from T W (Mother of Child) published on 26 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our younger child has recently started at Bank Street. We are pleased with, and grateful for, the provision there. The ladies in our daughter's room are warm, friendly, exceptionally caring and keen to ensure that all the children feel secure. They care for each child as an individual which is so important
to us as parents when we are leaving our child with them. There is plenty of structured and unstructured stimulation for the children in the room and on excursions.
The nursery manager is very good at her job with good oversight of what is going on in all the rooms (as well as great with the children in her own right) and there is a clear open door policy of parents being able to chat about any aspect of their child's care at any time. The nursery is relatively small and we very much like the smaller, friendly, almost family atmosphere of the nursery. The nursery has a very cheerful, no fuss administrator too which makes dealings over things like paperwork very straightforward.

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Current Review Score: 9.0 (8.976)

Overview of Review Score

The Review Score of 9.0 (8.976) out of 10 for Bright Horizons Bank Street Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.810 for Bright Horizons Bank Street Day Nursery and Preschool is calculated as follows: ( (75 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 84 Ratings = 4.81

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.166 Points relating to the number of positive Reviews for Bright Horizons Bank Street Day Nursery and Preschool is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 number of registered child places is 10.6. 6 Positive Reviews ÷ 10.6 = 0.566

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

News (105) & Events (0)

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Awards / Recognitions (4)

Top 20 Large Nursery Groups 2019

Recipient: Bright Horizons Family Solutions Ltd

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Bright Horizons Family Solutions Ltd

Date: Thursday 01 Mar 2018 More details

Top 10 Large Nursery Groups 2017

Recipient: Bright Horizons Family Solutions Ltd

Date: Wednesday 01 Mar 2017 More details

Meet the Team (2)

Jaspreet

Jaspreet

Job Title: Nursery Manager

As an accomplished and dedicated Nursery Manager, I bring a wealth of experience and a passion for early childhood development to my role. With a background in education and a deep understanding of the importance of fostering a nurturing environment for young minds, I have successfully overseen the operations of various nurseries throughout my career.

My journey in this field has equipped me with the skills to create engaging and age-appropriate curricula, manage a team of skilled educators, and establish strong relationships with parents and caregivers. I am committed to ensuring a safe and stimulating atmosphere where children can thrive emotionally, socially, and academically. With a keen eye for detail, organisational prowess, and a genuine love for fostering a love of learning in children, I am eager to contribute my expertise to the growth and success of any nursery under my care.
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Saira

Saira

Job Title: Deputy Manager

I have been working in the childcare sector since 2009. I have worked in numerous roles starting off as a nursery nurse practitioner and working my way up to the management department. I have been working with Bright Horizons since 2017.

I am very passionate about working with children and watching them learn, achieve and grow. I am qualified in child care NVQ level 3 and also hold level 3 in management. I really enjoy working with Bright Horizons and am excited to be working alongside such a great team at Bank Street.
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