Bright Horizons West Norwood Day Nursery and Preschool

Chancellor Grove, West Dulwich, London SE21 8EG
Review Us
9.5 64 Reviews
  • Bright Horizons West Norwood Day Nursery and Preschool, London
*West Norwood Day Nursery and Preschool now also offers half-day sessions*

Bright Horizons West Norwood Day Nursery and Preschool (formerly Chancellor Grove Private Pre-School & Day Nursery) provides a caring and nurturing environment for children aged from three months to five-years-old.

A highly qualified, friendly team understands how daunting it can be to leave a child in the care of someone else, therefore the staff work in partnership with families for a smooth transition from home.

Every child is assigned a key person who ensures that their individual routines are met and that they feel happy, safe and secure in the nursery, giving parents the confidence to leave them.

With preparation for school a primary focus, the learning-orientated pre-school room is run by a qualified teacher and equipped with state-of-the-art ICT resources.

The nursery was rated 'Good' by Ofsted in November 2016.
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Funding & Fees

Contact Bright Horizons West Norwood Day Nursery and Preschool to get a personalised quote.

Contact Bright Horizons West Norwood Day Nursery and Preschool to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Shaneic (Nursery Manager)

Number of Childcare Staff

  • 16

Total Places for Children

  • 76

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Bright Horizons West Norwood Day Nursery and Preschool Reviews (64)

9.5

Bright Horizons West Norwood Day Nursery and Preschool has a Review Score of 9.5 (9.485) out of 10, based on 12 reviews in the last 2 years.
Over all time Bright Horizons West Norwood Day Nursery and Preschool has 64 reviews.

Overall Experience
  • 59
  • 4
  • 1
  • 0
  • 0
Date Published
  • 64
  • 5
  • 5
  • 12
  • 52
Reviewer Connection to Bright Horizons West Norwood Day Nursery and Preschool
  • 43
  • 21
Total of 64, showing 61-64
Review from Magdalene J (Mother of Child) published on 3 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter enjoys coming to the nursery and I enjoy leaving her here. She seems to be always happy when I pick her up. The ladies who look after her are brilliant.
The Christmas do was great. Lovely food and great entertainment.
  • Facilities / Outside Space
  • Learning
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  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Michael Y (Father of Child) published on 3 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and well organised and makes for a very interesting place and my daughter seems very happy.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from M L (Father of Child) published on 14 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Toddler room is a pleasant place to be. Parents want to spend time there. This reflects well.
Staff are caring. They inspire confidence for the parents.
Our little girl likes nursery and loves her carers.
We feel lucky to have found this nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
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  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Lisa I (Mother of Child) published on 14 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent nursery, amazing and welcoming staff, new building with enough toys.
I am very happy with Chancellor Grove and I am very happy that I chose this nursery for my daughter.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 9.5 (9.485)

Overview of Review Score

The Review Score of 9.5 (9.485) out of 10 for Bright Horizons West Norwood Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.896 for Bright Horizons West Norwood Day Nursery and Preschool is calculated as follows: ( (129 Excellents x 5) + (15 Goods x 4) ) ÷ 144 Ratings = 4.896
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.589 Points relating to the number of positive Reviews for Bright Horizons West Norwood Day Nursery and Preschool is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 number of registered child places is 15.2. 12 Positive Reviews ÷ 15.2 = 0.789
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Shaneic

Shaneic

Job Title: Nursery Manager

Working with children has always been a passion of mine. I hold an education degree, an early year’s teacher status and have over 10 years of childcare experience. I have now been working with Bright Horizons for more than 2 years, and I absolutely love my job. Being a leader, I believe in creating an atmosphere where I am working in partnership to ensure children feel challenged to learn and develop, and where staff feel happy to come to work.

Chelsie

Chelsie

Job Title: Deputy Manager

I have been working in childcare since 2016, working my way up from my Level 3 Apprenticeship to now Deputy Manager; I have also studied my Level 3 SENCo.


From my very first day in childcare, I loved the atmosphere and the environments I was able to create for the children. I have worked with all age ranges in the early years from birth to 5 years; every day is a new challenge and a new experience to develop my knowledge and my skills to provide the best care/environment for my staff/families and children.


I consider myself to be a hardworking and determined leader and role model, I believe that building strong partnerships with parents and families is vital in ensuring development and learning are extended at home.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons West Norwood Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons West Norwood Day Nursery and Preschool has an Enhanced Service - more info.